user
El Paso Gun Exchange
1550 Hawkins Blvd #21, El Paso, TX 79925, United States
Appearance
El Paso Gun Exchange
Comments
Ro
Review №1

Awesome customer service and they offer Mil LE discount

It
Review №2

My gun store, lots of different models to choose from. Good prices and the customer service representative was awesome

Ce
Review №3

Great service and fair prices. Where is the 9mm ammo been waiting forever. We no stock is low but youre a gun shop. We bought our gun there we expect to be able to buy ammo

Bo
Review №4

Medium sized, well stocked and presented store. Surprising, had a huge shipment of steel ammo. Pallets full. I needed brass but n/a. Fair number of handguns too. Staff here is always very helpful. Not sure if safety, proficiency or LTC classes are offered.

Jo
Review №5

Awesome service! My favorite firearm store in town!

Ja
Review №6

Always great customer service and product knowledge. Excellent selection of firearms...

ho
Review №7

The best service and best guns is accesible and good location.

BL
Review №8

I just called up to find if they had any 9mm ammo for sale. They told me they were out of stock. I asked them if they had any 9 mm firearms for sale.They told me they had a lot of them. I told them what good is it to buy one without ammunition. I was told that they do have 9mm available for purchasers. WOW Folks.

Ch
Review №9

These guys are really cool and helpful, always great prices on gun accessories, especially Glock mags compared to other stores in el paso.One issue I had was that I called to see if the had an extended mag release for my gen5 19 and they told me they did. Drove out to their store and told me they didnt actually have the part. I was frustrated initially but it was an honest mistake and they apologized and told me where I can find one.They have always had great service and high recommend them.

Ma
Review №10

Came in today with intent on purchasing a shotgun for home defense. Place was busy but employees were very knowledgeable and friendly spent time going over each firearm

Wa
Review №11

Folks. These are the all around good guys. Danny is a friendly patient gunsmith.

Si
Review №12

Cameron and Declan were amazing. They were both super understanding and super helpful.

M
Review №13

Awsosome place and knowledgeable people. With great customer service

Ed
Review №14

Great customer service always willing to help. Affordable pricing on all merchandise. Will continue to shop there.

Li
Review №15

Declan came through to help me with everything I needed. I will be back

Ty
Review №16

Helpful and friendly, great prices too!

Wa
Review №17

Staff is patient and engaged. Store has a nice selection and prices are good. Oh and the pecans they sell are crack.

ja
Review №18

Great experience, I have bought numerous weapons from them this year and had many rookie questions I asked with a good response to all of them. Polite workers, decent prices, and a good selection. They were even cool with me having my 206lb. dog with me. In El Paso this will always be my first choice. Way to go guys.

Id
Review №19

Great staff, always fantastic customer service. They let you take your time shopping, and answer all your questions, offering suggestions without pressuring you in any certain direction. I bought my first gun there in 1979 when I was 21 and knew very little about what I really wanted. Salesman was very patient and helped me with my decision. Most recently their gunsmith adjusted the sights on one of my pistols on the spot while I waited and then didnt even charge me. Their legacy as an ideal store continues, and I will always do business here because there is just no reason to go anywhere else.

Ca
Review №20

Very nice selection of weapons, staff were kind,friendly, and knowledgeable however I called prior to going to the store to attempt to sell a few rifles they said they were interested in but when I went to the store they had zero interest for what I had staff needs to communicate more to help their costumers as well as not waste their time

Su
Review №21

Been buying from El Paso Gun Exchange for 9 years. Bought my first gun there. The staff is always friendly and helpful. They offer their knowledge when needed or asked for. The gunsmith Danny takes his work seriously and has pride in it. If you’re looking for a place to buy your next firearm this is it. I’ll be buying from them for years to come.

Lu
Review №22

Great customer service bought several guns there always friendly and helpful. They offer law enforcement discount on a large variety of weapons. Recommend this store to anyone.

Ti
Review №23

Great team at this great gun store! Bought a few guns from them and the level of professionalism is unparalleled. They always make you feel welcome and have developed a great method to mitigate COVID while providing this essential service to the public. After visiting other local gun shops, I can say that this is my GO TO place in El Paso. Check in there often as they are constantly getting new stuff in and restocking the shelves. Thanks to Cameron and his team for always making me feel like family. Support your local businesses!

M
Review №24

I highly recommend the El Paso Gun Exchange. Wonderful people working there, ready to answer questions and help you find what you are looking for. Great assortment of firearms.

pa
Review №25

Know the owner my whole life. Super nice guy. My father bought his DP-12 there. I’ve gone there several times for different things and they are always super helpful.

ma
Review №26

Very helpful associates! Friendly and courteous!

Mi
Review №27

I, walked into the gun store looking for a bolt carrier for my 556. I was directed to a Stag arms Nickel board bolt carrier.I bought the bolt carrier always in less than 10 minutes.The service was excellent good job guys.

Wi
Review №28

Nice place and friendly staff, my only gripe is their ffl transfer fee is pretty expensive.

Es
Review №29

Best prices on cool and quality weapons I’ve seen here in El Paso by far! Great payment option(s)! Got my first weapon from these guys and I am 100% satisfied with the service.

Er
Review №30

Camron just to good of a person ! Got recommended by a friend Mario.

mi
Review №31

Great selection, along with expert advise.

To
Review №32

Top notch store! Every time I been in I been treated with great customer service. They offer military and law enforcement discounts. Great selection, fair prices. Their gunsmith is also very knowledgeable. Awesome local gun shop.

Mz
Review №33

I received superb customer service at the El Paso Gun Exchange. These people are extremely patient, helpful, and friendly. I wish I wouldve taken names if I knew I was going to write a review.

Lu
Review №34

So I went to the store yesterday almost about their closing time and unfortunately their gun smith was not available so another gentleman helped me out to sight in my sr22. So I want to take my time to write this review and recommend everybody to stop by and check this place out!all I want to say is that they are very helpful and have great customer service. Thank so much!

Ge
Review №35

Every person including the owner was extremely professional and transparent. Their kindness and knowledge was overwhelmingly helpful when educating me on their products. I was offered a great amount when trading in my firearm for another. They treated me well and helped guide me to a great selection of discounted firearms for LEO and Military.

Je
Review №36

Way over priced. Many items are marked about 150-200 dollars over sellers such as Cabelas and Academy. I understand its a small business but this is highway robbery.

Le
Review №37

Good selection! Nice selection but overpriced a tad bit. Still nice to see what they have. Overall good

Mi
Review №38

Best Chicken Tacos, and beer I have ever had, highly recommend the El Paso Gun Exchange.

Gm
Review №39

Great store. Great owner and staff. Great prices.

Wa
Review №40

Good service, selection, and prices. I do all my transfers here, they are fast and the gunsmith on site looked at one my new guns for any defects when I asked and installed a brace on my AR15, all for free. I even got 100 rounds of ammo for free. All the people who work there are passionate about firearms and very knowledgeable.

I
Review №41

E.P.G.E. has serviced my sigs in the past. I am always happy with the end result.

Jo
Review №42

Great staff, good price, and good atmosphere. Would highly recommend going here!

Th
Review №43

Very unprofessional. They never called back and gave me an update on a firearm I wanted.Wasted my time.

Br
Review №44

Very professional and family friendly experience.

Jo
Review №45

Friendly staff, a good (and cheap) gunsmith and extremely good prices on some stuff, especially their blue line program on Glocks for LE/Military.

St
Review №46

Friendly, professional and informed customer service. The staff was able to help find the right sized product for my spouse at a good price. It was the first time she held a revolver. My family and I were in, able to review and complete the transaction in thirty minutes. Thank you so much EPGE!

De
Review №47

I posed a question to the staff of El Paso Gun Exchange, relating to a difficult out-of state gun transfer, and the person I spoke with could not have been more helpful and informative. This, while knowing I was not a customer...He gave much more than a curt response and even offered several alternatives. Very highly recommend El Paso Exchange, just from the pleasant conversation I had with them via phone....

Mi
Review №48

Friendly, professional and fast.Every dealing Ive had with them has been a great experience. Danny (their Gunsmith) is great to work with and makes sure the job is done right.Top Notch establishment.

wa
Review №49

Gunsmithing here is questionable in my opinion. Took forever to complete the job and then the work done fell apart a few months later after little use. No mention of warranting the work when I took it back. Also they call themselves a gun exchange but I personally have had zero luck trying to trade something in. I gave them an extra star because they have decent prices on ammo.

Th
Review №50

The staff here are very professional and courteous to your needs. They made me feel comfortable with my purchase and that is what customer service is all abiut. Will definitely be doing business with them again in the near future and recommending them to friends.

Ty
Review №51

Good place. I’ll be back

Do
Review №52

Didnt feel welcomed at all and then when I selected the gun I wanted to purchase they told me they werent allowed to sell it to me. Questionable service.

ga
Review №53

Awesome and knowledgeable staff. Honest and know their products inside out. Highly recommend!

Mi
Review №54

Danny is willing to go into depth explaining guns and will answer questions and ask if you have more, the other gentleman I encountered there seem to be judgemental and arent as friendly. Its feels like everyone is on pins and needles there waiting for something bad to happen. The red head with the shirt hair kept following another tattooed gentleman around the store as if she was implying/anticipating like he wanted to steal something. The dude Walked out of there with a buncha stuff he purchased and hopped in a very nice truck. Just prepare to be judged when walking in there.

Ll
Review №55

I love this place. They have a very helpful and friendly staff. And I do believe they have the best prices in town.

Al
Review №56

Had a pleasant (if a little long) and very positice experience with the El Paso Gun Exchange! Chelsea was the lady who helped a friend and I, and she was very helpful and pleasant to deal with. Would recommend, and will be a returning customer

An
Review №57

Customer service was awesome

JA
Review №58

Went in with my PCS orders, military ID, and Texas LTC to only be denied buying a lower receiver because my orders looked “questionable “. Horrible experience.

Ed
Review №59

Great service and knowledgeable people. Helped me in my 2-3 months of deciding what to get from 2 different firearms. Very helpful and patient.

Bi
Review №60

Left a semi auto target pistol that tends to jam up at El Paso Gun Exchange for repairs. They had it two weeks and never even took a look at it. Brought it back home with me. I guess Ill take it some place that wants my business/money.

Ly
Review №61

Great shop, Ive always extremely enjoyed going there an looking at what new stuff they have in stock. Everyones extremely knowledgeable an I always end up spend a couple hours in there just talking an learning an sharing knowledge. Extremely reasonable prices an the offer the Blue Label deals for mil/LEO on Glocks an something else. Would be nice if they had an email posted or at least on their site. Currently deployed an trying to get ahold of them during hours without a phone to call them on an no email on their site is hard.

Je
Review №62

The staff were very friendly and helpful. The gentleman that assisted me was very helpful courteous, knowledgeable and humorous. I will definitely be visiting again in the near future.

Te
Review №63

El Paso gun exchange is probably my favorite gun store I have ever walked into. The customer service was amazing. They were packed but seemed to be able to help everyone efficiently and satisfy them!! Please go visit

El
Review №64

First time firearm purchase and I had no shortage of questions. They took the time to answer them all, even when I called back with several more over the next few days. A week later I went back for the purchase right before they closed (when I got off work) and they still treated my politely and profesionally. I will gladly bring them my business again.

Br
Review №65

The very best in town! Danny is very helpful and knowledgeable.

ma
Review №66

Great staff answered all my questions made me feel confident with my purchase. Decent selection and decent prices.They carry new and used merchandise.

Ja
Review №67

Im not sure Saint Peter is gonna let me in, but Im sure this is what the inside of heaven looks like. Great staff, possibly best commercial staff Ive encountered in El Paso.

br
Review №68

Did an awesome job on installing a free float on my rifle, everyone in the store was more than helpful.

An
Review №69

Well first off i needed a front sight for a pistol that i was going to qualify with the next day with. I went to Academy, Gander and a few other stores that were not much help. So i decided to try this place i found on google. As i walked in i was greeted right away with a smile and how can i help you today. I explained my problem and the urgency i needed for that piece. Unfortunately they did not have it in stock, however the lady who tended to me was very helpful and willing to try anything knowing my situation. In the end she helped me out by fitting a sight that was similar on to my pistol, a temporary fix but it helped me qualify the next day. I really appreciate the time and care she took helping me out when no one else would. I will definitely be a repeat customer here!

Ke
Review №70

Friendly employees. Had exactly what I was looking for and a price I couldnt argue with. Pretty good selection if your into reloading with dies, powders, and bullets.

J
Review №71

Great service. They do have a great variety of guns. Also they do offer military discount.

Wo
Review №72

Great service, very knowledgeable, and good selection. One of the only places I will buy from in EL Paso.

Ra
Review №73

Nice environment to shop in. Very nice selection of new and antique firearms. Very helpful staff especially Chelsea who answered every question and was incredibly polite.

#
Review №74

Was helped out right away. Danny was a huge help when deciding on the pistol I wanted. Overall, an awesome experience for the first time at El Paso Gun Exchange.

An
Review №75

Excellent service Fast And Easy Access good Prices

Da
Review №76

They seemed like honest guys, knowledgeable about firearms and wheeling to give you a good deal selling/exchanging or buying a weapon.

cn
Review №77

Purchased a 2nd hand Glock 42 MINT 2 days ago, OUT THE DOOR including tax, for less than the lowest base price found anywhere on Gunbroker... (with no additional shipping or FFL fees)....that should say it all. Helpful knowledgeable courteous salespeople & owner. Competitive pricing, notably lower than under the previous ownership. Thanks 👍

Ri
Review №78

Amazing place with great customer service.

Se
Review №79

Great place, friendly and knowledgeable staff. Good variation of weapons, ammo, and gear.

So
Review №80

Picked up a rifle i had shipped there 11/15/2018. Super nice and helpful as possible, even to a noob like me. Will be shopping there as long as im in el paso.

jo
Review №81

Nobody has every thing, but they try, and they treat you like people!!

Da
Review №82

The place to go for buying firearms in El Paso or getting any work done on your firearm that’s beyond your skill.

Jo
Review №83

Friendly place where youll get the help for what your looking for.good selection of fire arms and other items.

Ja
Review №84

Decent selection. Staff is very helpful. Discounted handguns for military and law enforcement.

Jo
Review №85

Ehhh I was whatever, they could have at least pretend to be happy lol

Ma
Review №86

Great Place to shop for your 🔫 and accessories. Must Go.

Ca
Review №87

People here are friendly and super knowledgeable. They give you your time to shop around and it doesnt feel like theyre breathing down your neck.

Ob
Review №88

Guys there are super patient with how much of a novice I was and walked out with new rifle

Ma
Review №89

Staff is always knowledgeable, friendly, and helpful. They have hard to find items as well.

pr
Review №90

Prices are more than fair and customer service is excellent.

Be
Review №91

Great customer service combined with excellent safety guidance provided...

La
Review №92

It has nothing to do with the store itself but the website that they have.First there isnt anything at all that says what type of Guns they have and stuffSecond Its too blank like it needs too have more detail on what they do what they can help with and all thatThird And Finaly Just Put up more content then maybe i would actually go to the store

EL
Review №93

Great service, friendly, knowledgeable staff and a great selection on pistols, rifles and accessories.

Al
Review №94

Only store in 7states to have blue ribbon glocks in stock. Very friendly, quick easy transaction.

Pa
Review №95

They offer the Glock Blue Label Program for law enforcement and military.

El
Review №96

Knowledgeable staff, wide selection of parts/guns, and great service.

He
Review №97

Awesome selection, good customer service

Ad
Review №98

Super friendly staff and great customer service.

Mi
Review №99

Good product, good service, decent prices.

Je
Review №100

Friendly staff, very helpful, good selection of guns ammo and accessories

Information
29 Photos
100 Comments
4.5 Rating
  • Address:1550 Hawkins Blvd #21, El Paso, TX 79925, United States
  • Site:http://elpasogunexchange.com/
  • Phone:+1 915-772-7076
Categories
  • Gun shop
  • Gun club
Working hours
  • Monday:10:30AM–5:30PM
  • Tuesday:10:30AM–5:30PM
  • Wednesday:10:30AM–5:30PM
  • Thursday:10:30AM–5:30PM
  • Friday:10:30AM–4PM
  • Saturday:Closed
  • Sunday:10:30AM–5:30PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations