We went in to look for a mattress and were greeted by Joshua. He was very polite and knowledgeable about the products they sell. He asked us a little history and directed us to the mattresses that he believed would be best for us. We decided on one finally and he helped us out with purchasing. Everything went very well with no rush or pressure. It was truly a great experience.
My new pillows are amazing. Investing in your sleep is the best thing you can do because you invest in yourself. My sleep improved, my attitude improved as a result of a better sleep. I strongly recommend it. Yes it’s pricey but worth it. Highy recommend!
We stopped at Denver Mattress, because we were thinking about buying a king mattress for our bedroom. As soon as we walked in Mr. Joshua received us professionally and courteous. He was really patient with us, explaining the benefits of the different mattresses. We did buy a doctors choice mattress and it was a great buying experience. We definitely recommend denver mattress, especially Mr. Joshua.
Josh was Amazing love the upfront advice really appreciate all the knowledge he had about all the mattresses he showed me and the passion he has towards his work. I appreciate his recommendations can’t wait to buy my next mattress with Josh!
Josh did a wonderful job helping us find the perfect mattress. The whole process was quick & easy. We are very happy 😁
Great service! Lacey helped my husband and I out yesterday. She asked and listened to our need/wants/budget and showed us exactly what we needed. She was extremely knowledgeable and helped us pick out the perfect mattress. Definitely recommend!
We had a fantastic experience at Denver Mattress!Lacey was our salesperson and she was amazing. She provided a thorough explanation of options available based on our needs. We actually got a clearance Purple mattress (brand new, just got a little dirty in shipment) for $600 off. Then she offered us a buy one, get one free on Purple pillows. Free delivery across town, as well.Great deal that completely met our needs and fantastic service.Thanks Lacey!
Easy to view displayed items. Can get up close to see details and compare prices. No salesman pressure to purchase right away
Joshua was our sales representative and he is great, attentive, and courteous. Loved our experience at Denver mattress I would definitely come back or recommend it to anyone needing a good night sleep.
Wonderful, helpful, and patient service. Took my father in for a new mattress, Josh was helpful in explaining every detail and had very detailed knowledge on the mattresses my father was interested in. Phenomenal experience.
Excellent knowledge, customer service professionalism. Answered all our questions and recommend.
I wanted to see for myself the hype around the PURPLE mattress and to my knowledge this is the only storefront in El Paso to allow you to try it, or that has it in stock. There was no one else (customers) in the store when we entered, and I had to solicit help as none of the employees came to help us out acknowledge our presence. Glad we tried it though as my wife didnt want one. Saved me a lot of money.
Joshua Telles was wonderful and knowledgeable. He led us directly to the mattress of our dreams, and ensured we received the best deal possible. We highly recommend him and are very pleased with our mattress.
I was beyond excited and satisfied with my purchase. Excellent customer service I should say; they really help me get the best deal. I qualified for the platinum card that included 60 months no interest so with that I was able to buy my dream bed. I bought the Purple Matress and base.
Lacey Moody was awesome blossom to deal with she made it quick and easy. Donysio was also amazing. Go see them for any of your mattress needs!
Very nice and professional!! Very knowledgeable and knows all the products! Let us know about promotions and helped us with financing!
Ive been an established customer since 2018, needing a good quality pillow. The sales representative let me try different ones until I found the right one. Very friendly and professional atmosphere.
I’m so happy we decided to go to Denver Mattress! The attention to detail provided by Joshua was impressive and his customer service skills are excellent.
Joshua Telles provided great customer service and knowledgeable insight into a bed buying experience. Denver Mattress really made this purchase hassle free.
Great customer service. Dan was amazing. In and out worth purchase in less than 30 minutes!
Lacey was excellent to work with.She provided details and seems well informated about the mattress they carry. She explained option not only on the bedding accessories but the flexible financial terms we had available.
Great service and good deals! Joshua over on the Denver Mattress side was fantastic and great with our kids!
Today Cameron helped us find a mattress for my 83 year old mother in law. We flew in from Ohio to get some things taken care of. He was great help. He gave us peace of mind that everything is taken care of for her.
The salesperson was up front, we had checked mattresses in another location. Gentleman there quoted us a price and then quoted a lower price when he saw that we were not to keen on the price. Why cant just give us the correct price to begin with and not play games. On the other hand, we were attended to promptly and received a decent price. We will continue making our purchases with you. Thanks
Cam was very professional and answered all of my questions about a mattress purchase. He was helpful and made sure to explain things to ensure my purchase met all of our needs, including pricing, quality and take away of the old mattress. Thank you!
Great selection . I told the salesmen what I wanted and he narrowed it down to two excellent choices. He was very friendly and answered all my questions! Very pleasant experience.
Fast friendly and informative......awesome purchase within 20 minutes....Michael was the man!
Great service and assistance! Joshua was incredibly helpful and knowledgeable.
Went in looking for a mattress Now. Joshua Telles found something that he could get me now and got me a good deal as well.
Went there not really knowing what I wanted and with the help of Cameron and Noah I was able to get exactly what I was looking for! Super efficient and very friendly staff will definitely recommend them!
Noah, the Denver Mattress sales representative, was knowledgeable of his product and was able to offer options that met our needs
This is the only place that has the Mattress I was looking for. To top it off amazing Customer service!! From Donysio and his team!
Noah was very helpful. He answered all our questions and took his time. We didn’t feel rushed in making a decision. He explained all the warranties differences in mattresses. I highly recommend anyone looking for a mattress to ask for NOAH!!
Ruben was exceptional! Best customer service by far! He made our shopping experience amazing! Extremely knowledgeable and friendly and treated us basically like family I will definitely be back and recommending this place to others!!
Loved our experience there! Knew what we didnt want but didnt know what we DID want... we were approached quickly by the manager and her customer service was impeccable. Got an idea of what we wanted, checked what was in stock, helped us through making the decision, and we were in and out as quickly as wed hoped. Were thrilled with our purchase.
Wonderful customer service. No pressure sales. Best experience purchasing furniture so far.
Awesome customer service! Lacey was so helpful in helping me find the right mattress! Very attentive and patient! Will be recommending them to everyone!!
Thank you Cameron! Great service and very knowledgeable sales representative. Definitely recommend that you visit him on your mattress purchase. Great prices too!
Noah was very helpful while we were looking for mattresses. His understanding of current deals and the products at the store made the shopping processes really easy and comfortable. I can tell he was trying to give us the best deal possible and it was just the most stress free shopping experience I’ve had. If you go to this store ask for Noah!
It was a great in and out experience. I knew what I wanted and it was seamless. Customer service was excellent and I would go back.
Outstanding service, excellent warranty, good prices. Very pleased.
The staff was very friendly and knowledgeable. Ive always wanted to try smart mattress but the price scared me. However, the prices were not as bad as I thought. And the salesman found all sorts of discounts for the mattress combo, that agreed with my wallet. Im looking forward to many years of great sleep.
Great knowledge and customer service. Definitely recommend
Josh was very helpful and knowledgeable very happy with the service.
Cameron was very informative and helpful. He took the time to show us around the show room, and asked a couple of questions to figure out what we needed. They gave us a good deal on a twin xl mattress. Would of given 5 stars if they had more efficient delivery dates. Purchased the mattress sat and wont be expecting to receive my delivery till Thursday afternoon, almost a week later. 😏 But overall good experience
Dan was extremely helpful and nice. I love their mattresses
Great time buying here. Donysio was very helpful.
Dan foote was extremely helpful finding an adaptor for our bed set, headboard.
Noah helped us throughout the mattress pricess. He was very knowledgeable and he gave us good information. He calculated the best discount to for us and even stayed a bit past hours to make sure we got done our purchase. Highly recommend!!
Noah was amazing help! Patient and eager to help. He knew what he was talking about after asking what we were looking for. He’s like your personal Alexa! You asked and he had all the answers! Haha appreciate you Noah (:I’d ask for Noah if I were you! You could see his smile through his mask!
Noah was great! He was helpful and knowledgeable!Made the process of buying a mattress so easy!He was so nice that we came back and made another purchase in El Paso for a vacation home in another State. Thanks Noah!!!
Always wanted a purple mattress never tried one until going here...turns out I dont like them. Learned a lot and got to try all 75 beds. Cheaper can be better!
Lacey is a great sales person. Recommend her to anyone. Very knowledgeable.
Friendly sales representative, took our time and got right mattress for us. Bought our last beds here, we are satisfied with quality and price
Great atmosphere and amazing sales guy. Donysio was super friendly and helped us pick a great mattress. I will definitely come back for another mattress with him again!
Cam was our salesperson and he is highly recommended. He is patient and thorough and gives you honest opinions. He isn’t in it for the sale but to be humble and give people info they need to make the best decision for their sleep.
Great customer service. Thank you i got what I need it.
Great service and products. The manager, Lacey I believe was her name, was super helpful and informative about the different mattresses. Will definitely come back again!
Noa was very helpful and knowledgeable. He answered all my questions. Thank you
Daniel explained everything in detail. Great customer service!!!! Great products here!
Noah was a very helpful and patient salesman and helped make the entire process go smoothly!
Ms. Lacy Moody, Mngr was very attentive and helpful. She remembered us from prior visit. Great attention to detail.
Our salesman, Noah, was excellent at addressing our questions. He provided details on any promos or referral specials. We were able to select a mattress that was a good fit!
Great customer service! Lucy was very attentive and pleasant. She allowed us to take our time.Delivery was earlier than planned which was good. Delivery guys very efficient and nice.
I truly enjoy that your sales personnel let you look around and take your time without hovering over you all the time. Once ready to make a purchase, they are awesome about answering questions and helping you get your shopping done!
Really enjoyed the customer service from Lacey. My wife wanted a very soft bed I wanted a very hard bed we compromised with a soft bed but its ok.
The associte Donysio Martinez & Noah were suprer helpful & friendly. I recommend this store for our Temperpedic bed. This was the only store that had our Twin XL sheets. Great Job Denver Mattress!
We Loved the service and our selection. This is the 2nd mattress weve had thru Denver Mattress . Happy and a returning clients ....
We had a great experience, our sales rep Cameron was awesome sandwich very professional. Thank you!
Thank you Donysio!! For making it possible to get a purple mattress. You made us feel comfortable, not once did my husband and I feel pressured, took his time, answered all our questions and we’ll be sleeping so comfortably thanks to you!
Great professional service by great employees.
Lacey was very informative & helpful. There was no pressure to buy. She made herself available for questions and guidance. Im glad we chose Denver Mattress
Simple and effective customer service came to get facts and test the purple mattress to confirm why I should buy it salesman was able to answer the questions I needed to be answered and left with purple pillow feeling more confident in my next purchase with denver mattress.
I walked in and was greeted right away by Donysio, who was very friendly and not pushy or overbearing at all. We explained what we had in mind and he pointed us in the right direction and answered all of our questions right away. He showed us the floor samples and explained the differences between them and allowed us to make up our mind and he laid out all of our payment options and helped us finish our purchase. It took a total of maybe 30 minutes from the time we entered till we were set, very quick and efficient and the friendliest salesman Ive met in a long time.
So far, so good! We are impressed with Dan-impeccable!
The person that helped us wasnt so pushy and gave us space to talk and look around and was very helpful when we had questions the down side the 6-8 week delivery dates
Great shopping experience! The staff was very helpful and knowledgeable of their products. The manager went above and beyond to make sure that all of our questions and concerns were answered. To say that he went above and beyond is an understatement.
I went in and mew what I wanted . so I got in and finished up with paperwork in about 30 min. All my questions where answered. I was very happy with the service provided
Customer service is Excellent, went out of their way to make us feel happy 😊GREAT WORK 👍
To the good folks of el paso and elsewhere..I recently purchased a queen sized mattress at the gateway west store. I had spoken to Rene, the manager, before my visit. I had also spoken to an employee who was very nice.This employee was Lacey. When I arrived at the Den er Mattress store Lacey assisted me as Rene was busy with a customer. I was very happy with the purchase of the mattress and was especially pleased with Lacey as she was very pleasant n professional . Thank you Denver Mattress for making my visit a great experience. I will return to the Denver Mattress stores again if I ever need to make another mattress purchase.
Cam and Dennis provided excellent service!
The best customer service was provided at the store. Associates are knowledgeable about the products they carry. Definitely my place to go when buying a mattress!
Very courteous, friendly and helpful...
Noah was incredibly helpful and enthusiastic. He not only helped us find what we needed, but he also went above and beyond in helping us fix an issue we had on a delivery with Furniture Row that we hadn’t noticed. 10/10 recommend going to him
Super nice and friendly customer service. Walked us through the whole process step by step.
My wife and I looked all over town for a couch could not find anything we liked in design or price. At furniture row we found the one we wanted in style and color and for a excellent price. Mario was very helpful and patient with us during the whole process. Dan over at the mattress dept also did an excellent job and the entire process took us less than an hour. Outstanding service guys. Great team work!
I had a very good experience shopping for my mattress and base. Our salesman, Rene, was knowledgeable, helpful, friendly and courteous. I cant wait to get my merchandise
Sales man is very good and very professional would recommend my friends to go to your store
Donysio was very patient and helpful during our purchase experience. He was also very informative about the different mattresses and helped us pick the perfect one for us!
Cameron and Noah were helpful, courteous and very knowledgeable. Great shopping experience.
Noah was extremely helpful and patient with answering all of my questions. I will definitely recommend him to anyone who is looking to buy a new bed.
Amazing customer service
Thank you Lacey for your knowledge and patience!
Salesman Rene Fierro was very helpful and provide good points we should consider when purchasing a mattress. Great customer service. Thank you Rene!
A bit expensive but they offer 0% interest for 3 yrs
Everything was great on my experience on buying my Doctors Choice mattress the thing it is that I did not like was that the salesperson said I would receive it within a day then changed it to two weeks to three weeks I dont think thats right cuz Im already going to start paying since the day I signed a contract I can understand that there was nothing in the warehouse but the thing is when people go shopping for a mattresses cuz their back is killing them on the pressure points I think Ive got insomnia I think he just said within a day just to make a sale I dont think thats right or Fair thats my experience
Great experience without any stress from sales personnel.
Very good service, very helpful people, find what I was looking for
We went in to purchase a mattress and bedroom set. We were immediately greeted upon entrance and assisted right away. Lacy was very helpful and patient with us as we seemed to be indecisive about which mattress to purchase. Very courteous and knowledgeable regarding the products. Would recommend Denver Mattress for anyone needing a mattress.
Great service fast and easy ! Dan was very knowledgeable and professional!