Wanted to change our MDX car battery. They guided us that we dont need to change our battery right away because it is charging fine. We ended up not buying a battery. Great staff and service.

Sales person was extremely pleasant.. But told me the wrong information on the headlights I needed for my car. He said I needed one headlight bulb per side, when in fact I needed two per side. one low beam for each side and 1 high beam for each side. Luckily we had the car there and he went out and looked and I looked and agreed with me that I neednt 4 balls.

Pleasant and welcoming environment; all my auto needs I go to this store. The staff is extremely knowledgeable and honest/respectful.

Unknowledgeable, un-professional and the parts are very low quality. Returns for wrong parts they sold you are not honored. I would recommend NAPA over these guys any day.

Helpful staff took me right to what I was looking for.

Service has went down hill since it first opened. Lack of customer service for sure.

Service was pretty good. The wait time for a table was pretty speedy. Our waiter took a bit to get us drinks, but our salads came out pretty fast. When asking for a specialty order, the waiters were very helpful. Entrees also came out very quickly. Overall good experience.

Ordered online and then ended up not having the item when I went to pick up. The Manager upgraded me to the next best level of the item that I wanted at no extra charge. Always going here when I need to wrench on my vehicles!Update 1-2-20 doing rear drums on a truck. Called for pricing on the housing for drum breaks. Person told me over the phone a price. I went in store to grab it and the price I was given on the phone was not what I was told in store. This has happened to me 3 times over the past 2 months. I had this at 5 stars but I’m dropping it. Hopefully they can get back to it...employees were rude when I told them about the phone call and told me I was wrong even though that’s what I was told over the phone.

Super helpful staff.

We had a wonderful experience today. The sales people were so nice and friendly, especially funny. Matt and Maria were very attentive. They look so happy and energetic, very willing to do what they can for us and other customers we saw that came in. We would definitely like to see them again in action! Thank you for your great, exciting service!I change my review. I ran into my little Asian Girl the other day and asked her why I haven’t seen her at work. She explained that she had left the job and get that she felt that things were too complicated there. It’s upsetting not to see her there anymore and that she did not pursue to take things to corporate. She was always so happy and amusing. I will miss her smile.

This store was very helpful with a battery purchase. Matt even installed it for us and had no issues going out in the frigid weather. A true professional. 🙂

I forgot to post this yesterday, I’ve been so busy helping my mother. I came in late last night and the two salespeople were so kind and generous. My mothers vehicle was in an accident and I had to replace her light and cover it since it was broken. Matt and Maria both showed beyond excellent customer service and both went out of their way to help me out. I wish there were more people who were as kind as those two. Maria even drove her car around in case I needed extra tools from her car. They both helped me cover up the light as well with a plastic wrap. I couldn’t be more thankful for those two wonderful, sincere people. Thank you so much for the above and beyond service from those two.

Great customer service! Really helpful and friendly. Would definitely recommend

I purchased a battery 2 1/2 years ago and it is no longer keeping its charge. I brought it back to the store to be replaced under its warranty plan because they guarantee that it will be good for three years. I brought it in and they told me that the battery works fine and that nothing is wrong with it. When I left the store my car wouldn’t start and they had to jump it. I asked them if you still think it’s okay and they said yes! I have two places test the battery and they both informed me that it needs to be place. Now I’m stuck with a bad battery and they will not exchange it. I will no longer shop at this place !!

They were wonderful in donating something for our local Fire Co Silent Auction

Best customer service ever! I bought a replacement low beam bulb for my Honda Odyssey. I tried and tried to get the bulb to release from the headlight connector, but it was stuck solid. Val offered to fix it for me and got the job done in 2 minutes. She knows her stuff! Thanks a million...

Best store to go to out of allll the other advance Autos Ive been to.They definitely know their stuff

Ordered online on my way there and pick the parts up for 20% off. Made me feel good, efficient shopping. Its a clean organized store nice place to shop for General Auto Parts.

I ordered my battery online for instore pickup and the staff there was so friendly and helpful. I wish I remembered their names but the woman confirmed that I had purchased the correct battery and the gentlemen installed it for me right away after testing to make sure I really needed a new one versus a charge.i will definitely return in the future!

Always on it, 1st place I call.

I go here quite often and the service is always great! Clean, well stocked, and friendly!

Kids in here are picture perfect for the Rock Auto commercial. They have not a clue what theyre doing or looking at.

Excellent customer service. They had just what I needed.

Best experience at advanced auto Ive had went In for 2 batteries got great pricing and the nice lady Val even carried both of them out the door and installed the one would definitely go back YeeYee

Great place and great customer service. everyone was very helpful and went out of their way to help me save money when they didnt have to.

Great staff very helpful especially if Ramon

Great variety and customer service

Store is clean. Staff is friendly. I normally order online and pick up in store. Glad to have an Advance so close to home.

Staff was very friendly in helping you with my issues.

Good local knowledgeable guys that dont mind helping you out

On Saturdays, ask for Kelli. She knows her stuff !

It was great the young lady was very nice/helpful

Visited today to get a oil filter for my car. First, they sold me the wrong filter (computer recommendation would not fit), then after returning back to the store they said that the size I needed would have to be ordered. I was able to go next door to another large retailer where the filter was in stock for 35% less than Advance. Neither convenient nor cost effective, hence the 2 stars.

Matt was super friendly and helpful. Having an expert like him on hand is the difference between shopping here it buying online.

Needed car battery now after box store hpurs. They took care of me.

Helpful sales associates. Even though they could help solve my problem they were able to point me in the right direction after coming out in the rain to look at my battery.

Staff was pretty friendly, knew what they were doing and steered me in the right direction.

The gentleman running the register was very helpful and polite

Not to bad, this location still has a little training to do but all in all helpfull

I walked in and got immediate help from the staff. In-and-out in less than 2 minutes with liquid electric tape.

Employees were very helpful

Staff more knowledgeable about parts then across the street.

Excellent service change the battery in my van less than 10mins

I just came from there and they have the best service I have ever seen they are frendly and polite and wont stop until they have completed the job I dont know what I would have done without them thank god for matt and chris.

- Clean - Low Traffic Store- I will NOT RETURN due to the poor customer service, as there are other Auto Parts Stores who have excellent customer service.- Associate was NOT WILLING to hook computer to my car to determine ERROR CODES. He LIED to me, and told me no one in the area performs this service for FREE!- I went to a different Auto Part store, practically across the street, and the employee did perform the computer read and even spoke with me about options for over 30 minutes!

Never have what u need in store always have to order it and have to wait dont know if understaft but youll wait for help whether on the phone or in store had to take my business else were like napa little more in price but you get what u went in for

Friendly staff. Informative. Helpful.

Great selection of parts and the staff is courteous and helpful!

These guys are very helpful and know their stuff!

Nick in commercial is superior in customer service and knowledge

Nice and helpful. Not always the most knowledge

Always helpful

Very clean & the staff was very helpful

Professional.

Friendly service. Thanks!

Great price good help

👍

Nice area and has plenty of parking

Great place to shop

Excellent customer service!

GreAt customer service:)

Walked up at 858pm and the door was already locked. Closes at 9.

Friendly and knowledgeable staff!

Good customer service.

Nice place, friendly people, clean store

Very helpful and knowledgeable staff

They always have so many deals I have no idea how they make money

Go crew

Friendly helpful staff

Good service.

Very helpful a+++

Quick and helpful

Parts is parts

Great Place

Good service

Always has what I need

Inexperienced kids.

Very helpful

Bad service

Very friendly staff