I needed to have my battery checked because my car was giving me trouble to start. The staff were very polite and extremely helpful both on the phone and in person. The man who checked my battery and replaced it was very knowledgeable. Even though the store was busy the wait time was short and the job was done quickly. I appreciate the man and the young lady who helped me by phone on helping me make the best decision for my needs by suggesting I do a battery check before purchasing online. She was professional and also explained the store policy on returns in which was why I decided to go to this specific store location vs another store that was closer to home. In my experience both employees provided excellent customer service. I left a happy customer. I give them ⭐⭐⭐⭐⭐!

I will make a review for the manager he’s name sebaha 👎👎👎👎👎very lazy 👎Noanymore back in the branch

Great store friendly staff really know there stuff . As most if you live around the area

Really good customer service provided here. Especially by Yaritza, she takes pride in her work and helps to the fullest her customers. Kudos to her.

Never had a problem whit this place people very nice in there.

Adam, and Kevin are the best workers in the store offer great help and extend an arm for the customer to make sure they are beyond happy shopping here. Would recommend!!!

The customer service here are really knowledgeable about parts and they greet you upon entering the store even if theyre busy they still acknowledge you and come to your assistance I was surprised that they had some parts in stock being that I had a car thats 20 years old I didnt have to order some drums for my brakes but they had everything else I was pleased

Love shopping here.

Of all the Advanced Auto Parts stores the ones in Elizabeth (Newark Ave) & Newark (Clinton Ave & Astor St.) are my favorite to visit. The staff at both of them are very acknowledged & very helpful.At the Elizabeth store, the man at register #3 (William S.) taught me a few helpful tips about car batteries. Im so thankful to him for that.

This place is satisfactory

Hardworking people to help you fix your needs

I called over the phone for an item to see if its in stock, whoever answered I believe a female hung up the phone after waiting 15 minutes on the phone. I guess auto zone would be the right place to go to.

Parts store, had what I needed on the shelf

Place it’s ok for an Autoparts employees very helpful

Called, Spoke to Paul about spark plug champion L87YC . Stated had a few 4 in stock. I live about 2 miles away. Got there in 10 mins. Spoke to Paul and out of stock. By the way its not a popular spark plug it for small engines like snowblower and lawn equipment. Will tell everyone call ahead for part and get names. I want be returning to that store.

Excellent customer service.

Good service

Yonkers establishment was having issues processing credit card payments as their system was updating. Placing an on line order for pick-up got around this problem but the counter help did NOT volunteer use of on line ordering as an option.

I needed a running light bulb for the right driver side. And I was able to install myself. I was lucky that a Advance auto near by.

Sow sow that not have all what you need

Came here to get a headlight for my car gave my car information to the sale person and he gave me the wrong one, went back to change it and I got this attentive pleasant young man his name is William. He got me the right one. Very happy with his service!

Well stocked. Plenty of help available if needed

Good

I like this particular advance Auto parts store they give very good advice whenever I ask the question. and so far each one that has helped me also helps me save money by giving me good advice so I dont buy unnecessary things

Yesterday, when I was going back home my car got overheated, I saw an auto parts store so I pulled in and I ran in to look for antifreeze, it was a medium to large size place with a big parking lot, employees were taking care of customers. The main CSR person while he was attending a client told me right away where to go for. All the employees were actively helping people. I’m impressed by their efficiency, dedication and professionalism. Thanks for your excellence service Advance Auto Parts!

Great prices especially ordering online and pickup

Great service there.

Very good professional service.

Good understanding workers in and out in 5 minutes ✌

Exellent service and Good quality products

I recommend buy by internet because in the store not allways you can find everything

Customer service got us the parts we needed and offered to help set us up with a mechanic to help fix my car window. But the mechanic never showed up. But they checked to make sure that we were able to put our lights in. Overall service was not bad.

Tested my battery and alternator for free, gave me some great advices, Will is the best guy!!!!

Great service amazing attitudes. And a great spot for your quick needs

Staff very professional and service was very quick

No products and not very much informed. For it to be a auto part store the workers dont know much about it. However, they are very pleasant and helpful.

I went there to get some transmission oil for a car!

That great service

Good deals. They only help with windshield wipers installments is a downside.

Costumer service is outstanding. Prices are reasonable.

Excellent service professional staff to help you find right things.

Good costumer service.. Fast service.. Quality.. They do their best to get u the parts u need.. 100 % satysfaction

Theyre really good helpers thats why I like this store 👍👍👍👍👍

Love the employees. Helpful and friendly.

Needed a new battery and the shop was close by so we it made my purchase. Great customer service

I left my house in such a great mood, to my surprise I felt like I wanted to disrespect this cashier.She was so disrespectful and I will never stop here again. They made me feel like they had better things to do.She then told me she cant wait and she not gonna cash me out ... Dont ever call or go here gene is the worst

This an amazing place the people are very Pleasant and then make sure they find what you need if not theyll call in to another store so you can pick it up or they could drop it off

They take care of you very good and well it ended . LOU357

Its my favorite place

Great staff !!!

Good

Plenty of help,good prices,huge inventory would recommend

Ok

I bought a portable car heater . It kept blowing up my car fuse i tried to returned it they told me i cant because is electrical. 🤔🤔 So ended staying with a defected heater waste of money wont buy there again.

Small not a lot of inventory, and I felt the prices were a little high

My wife places the online order. I Walk into the store about 15 minutes before closing. I wait in line to pick up the order. The order wasnt ready. The worker tells me he needs my wife to show her ID. I said sure il make her come in. I was the last customer. I ask the guy are you going to get the order he says yes. Another worker walks me out. I ask him are you going to let my wife in. He says yes as soon as I walked away he locked the door. Piece of you know what workers. All they had to do was hand me the order that was already placed and paid for. They didnt let me or my wife back in. My wife had to go the next day to pick up the order.

I love shopping there, staff very helpful and professional. I give them 5 stars theyre deserved it.

Good place to shop and personal is very knowledgeable, prices are quite reasonable.

Very knowledgeable.. Cordial.. And cost efficient

Very excellent staff that help you track down your parts and very patient..

Great place good customer service

So the service sucks here. They need more people on the floor, Ive gone here a few times and always regret it. Same guy always there an really doesnt know how to help... they need to hire more knowledgeable workers.

Informative Employees..Good Spot

They have a lot of new stuff and reasonable prices.

Sign up for speed perks before going big difference in price

Very informative and always willing to help.

A good place to buy things for a car،

The associates that were there the day I went in were not very attentive even though the place was empty. Its like they had better things to do then to take care of their customers

They were very helpful.

Good customer service!

Auto parts are plentiful there...not so expensive...its OK...

They dont have too many people to assist customers. People are there but doing other things besides assisting customers. Prices are ok.

Clean store but they need better trained employees that are faster and speak and understand english better.

There are really nice and they help you with what you need in the nicest way

They only want you to buy whatever they want and if you dont they look at you in a very bad way. Do not go to any mechanic they recommend! Their mechanics are scalpers

Great store good prices on everything and friendly service

Ok place. Chain store. Nice employees. Nothing special.

Advance Auto is worth more than 5 stars. If you need anything they have it and you can also order what you need over the phone and this company will call the customers back when the order is ready.

Prices are a bit high.

Best auto parts store.

R1r

I love this place

Dint lime it there to many dopeheads always asking to want to fix your car.

Came here to pick up a specific part for my brothers car the staff was really knowledgeable than you exactly what we needed it was fairly priced it arrived to this particular AutoZone very fast we are very happy with this.

The commercial parts guy is super knowledgeable and helpgul.

They dont have what you need

Brake service great prices

They make u wait in line for people to order parts i spend 20 min just wanting to pay for some car soap. Im standing at the cash register to pay no one told me i had to wait in the parts line i had to ask the ladie there. Auto zone is up the street and never make u stand in paets line for car soap

They put me on hold, they hung up on me, I called again and didnt pick up the phone until it had rung 15 times and then they put me on hold again. Never going there to frequent this business.

Need liltle more friendly employee

Bad service this store has a screaming man who intimidates customers

Excellent management and Great service

Good prices. Friendly staff

Clean and well kept

PLEASE FOR THE LOVE OF GOD TRAIN YOUR STAFF!! No one seems to know anything..

Walked in. Full serviceNeeded a Motor mount asap

Joel & Dennis are absolutely awesome.

AWESOME

Ok.!!!

Its a great auto parts