We took our group of 4 adults and 8 kids to tour the classic car museum. It was very impressive and everyone in our group from youngest to oldest throughly enjoyed the visit and every one found a favorite... and some of us multiple favorites.The staff were warm, welcoming, and knowledgeable.The fact that the museum is free to the public is definitely an added reason to stop by and enjoy viewing the multitude of amazing vehicles!
My experience with Swope Chrysler Dodge was amazing. Let me explain. The dealership was very nice. The icing on the cake was the customer service that I received from my salesman Mr.John Stiles. First off, no full court press was ever applied. I mean zero, from start to finish. John was a true professional and personable. That made for a smooth transition throughout. For a first time customer with Dodge, Id highly recommend John Stiles if theyd like to receive awesome customer service. To the Swope Team, you guys have a great teammate in John. Oh by the way, this review is from two weeks ago. Thanks for the Amazing Truck!
I couldnt be happier at the Service I received from Swope Jeep Service Dept. I had an issue that was, to say the least, complex. It was a warranty issue that there was probably some gray area... they couldve taken the position to charge me for at least part of the repair (a very expensive repair). But they did the right thing! They took care of it completely. Seems like theres not a lot of that going on these days... going the extra mile and doing right by the customer. Thank you Carl for running a first rate establishment. Thank you Craig for your efforts and communications. And thank you to my technician (Steve? I think) for going the extra mile on the repairs. My Cherokee runs great. Ill buy my cars from you guys from now on.
It was awesome. They were kind patient not pushy. Very knowledgeable answered all my questions Very helpful. Great experience
When I called to make an appointment for my car, I was told the service department was short handed and just to drop my car off one morning so it could be worked into the schedule. I dropped the car off at 10 one morning and was told it would be late afternoon before it was ready. Imagine my surprise when I received a call 45 minutes later letting me know my car was ready. The level of professionalism at Swope Service department is extremely high. I have never been disappointed any time I have taken my car in for service.
Thank you to our awesome car dealer John Stiles!I HIGHLY recommend him if you’re in the market for a new vehicle! He went above and beyond for us to make this happen! Even down to coming to pick us up whenever my radiator hose blew on the way in to make the deal!!We went in looking for a specific Jeep and when they didn’t have it on the lot he called 15-20 other lots that had what we were looking for! No one would let them go though because they’re selling so well right now. So he ended up helping us to place an order directly from the Jeep factory and we built my Jeep from scratch straight off of the assembly line!He also was very understanding of all of my questions, excited texts checking in on updates on it and etc as well!!
I cant say enough about the people and the organization. My 2019 Jeep Grand Cherokee was totaled a couple of weeks ago through no fault of my own. Finding any kind of vehicle in stock these days is tough, but my wife found an almost identically equipped 2021 at Swope, so I called. I am still healing from broken ribs, but they still managed to secure the vehicle while we worked out the details, gave me a price (reasonable) to overnight paperwork and deliver the car to me over 175 miles away. John Stiles was my salesman and although we never met, he followed up all along the way and the Finance Manager, Brad Dennis, worked with me to get this done. I could not recommend John, Brad and Swope more highly.
Service center is professional and very helpful. Car repairs are relatively quick and done correctly. Great shop overall.
I was on my way home to Iowa when my truck broke down on I 65. We got towed in to Swope Dodge for repairs. Awston and his Transmission Technicians went out of their way to diagnose the problem, locate all the parts and have them in hand within a couple days. Then they were able to complete the job and have us back on the road shortly after. I was impressed with the professionalism they all had and the compassion for our situation.Thank for the outstanding service!Greg Siembieda
Great experience. Service department was awesome. Craig, again, stepped up and gave excellent customer service. Highly recommend.
They have treated us fairly in our purchase several years ago and all follow-up maintainance and repairs.
A big shout out to Swope Jeep, Hudson and the rest of the staff. I was in there doing a little research on a Jeep Gladiator and drove home with one. From the sales rep Hudson to the finance office, everyone was very professional and easy to deal with. The whole process was hassle free, the offered me thousands more for my trade then any other dealer. I’d say this was the easiest and best car buying experience ever. Great job Swope!
Excellent Service. Austin was very knowledgeable and helpful. My truck needed a new cam, he contacted car shield and the thing I knew, he was calling me telling me that they were repairing it. For me. Work was done in about four days. Couldnt ask for better service.
I recently got a Jeep Renegade from this dealership. I was helped by Erik Rued. He was both incredibly professional and personable. He truly went above and beyond to help me with every question and concern that I had when co-signing for my first car. He took time to kindly answer my over-abundance of questions and followed up with me a little bit later to ensure after having the car for a while I did not have any follow-up concerns. Everyone at the dealership was wonderful. I would 10/10 recommend this place to anyone. Great leadership, Great workers, Great prices and great deals! I could not be happier with my purchase and with the help that I received.
I just bought a 2018 dodge journey and it was by far my best experience with a dealership. Ryan bratcher was awesome. Gave me an awesome deal foe my trade in and was so nice and customer service was great. They went above and beyond and I couldnt be more thankful. Highly recommend buying your next car from here.
Thank you to my salesman Ryan Bratcher for a great buying experience from out of state. I live in Florida and Swope Ram had the perfect truck for my business. Ryan was very accomodating to my request to purchase the truck via email and phone calls. He even picked my wife and I up at the airport to get us to the dealership. We were only at the dealership for maybe 15 minutes to sign the paperwork. Thank you again Ryan and Swope Ram! We love our new Power Wagon, its a valued asset to our business.
Clark was the best sales representative. I called and specifically asked for the nicest, most helpful salesperson; I was connected to Clark Evans. From the moment we spoke, he explained the buying process for commercial vehicles and gave me a bit of info on the high roof Dodge Promaster 2500 I planned to purchase. Not at all pushy, he made an appointment based on my schedule to show me the vehicle options the following day. We looked at a few, and then I picked one. Then he spoke with financing, Brad, and they ran all of the necessary paperwork. Then all I had to do was come in with a check and sign. Total took less than two hours. I was so impressed with not only his knowledge and kindness, but also the efficiency and appreciation for my time. Would 10/10 recommend Swope Chrysler Jeep Dodge, and also 10/10 recommend asking for Clark.
John Styles was great. The thing that stood out to me was his returning text and calls within minutes. This includes on his days off. John has followed-up with twice since I purchased the vehicle. He was checking to see if I had any problems or questions. I drove an hour and a half to Use John and this Swope dealership and I’ll do it again.
💜 I’ve bought three of my favorite cars from Swope. Love them all.
I will only deal with Swope Dodge for buying my vehicles. The staff is amazing and the service is unparalleled. They know what they are doing and work as hard as they can to give you the best deal. Robert is an awesome sales rep and will work for his customers.
I was up for an oil change. As always it went quick and smooth and I had not a penny to pay.They have mr also a list of things that needs to get done sometime soon.Always caring and friendly.
The dealership was top notch from the moment that we arrived. The salesman was extremely knowledgeable about all the vehicles on the lot and was quickly able to point me in the right direction. The buying experience was one of the easiest I have ever had. There wasn’t the normal starting out with a high quote and seeing if you will give in a buy it. I told them what I was able to afford and we easily can to an agreement. There was no reason to haggle back and forth, because you were already getting the best deal. I would recommend Jody to anyone that I know that is looking to by a vehicle. Swope Dodge definitely changed my outlook on car dealerships.
First time coming here, they did great! Thanks again
Believe it or not they were very quick and very helpful, decent prices.thank you
Good shop. They got me in pretty quick and were able to diagnose a phantom noise and fix it. My service technician was excellent at communication and giving me options that fit within my budget. I will definitely go back to Swope again.
Truly one of the best car buying experiences and best salesman we have ever worked with. If you are looking at buying a vehicle, Swope is the place to go and John Stiles should be the salesperson you need to ask for. We have purchased multiple vehicles from John and every time have walked away completely satisfied and happy. John and the Swope team have always been professional, courteous, and willing to work with us getting into the vehicle we want. The service department is great as well. Fast, professional, knowledgeable, and friendly they really know how to make you feel welcome and comfortable that your needs are in good hands. Again, if you are looking at getting a vehicle you would be remiss to not go to Swope and see John Stiles!
Sales team is good, respectful and courteous. Service Department however is the reason I will not be back to this dealership. Extremely overpriced when compared to other Service providers, and their integrity is questionable.
Excellent experience. The most effortless car buying experience I have ever had.
Great experience. Thanks for all the help. Love my 4XE
Took my Jeep in for an oil change and to see about it smelling hot. They did my oil change and found that a seam in the radiator had a small hole. They ordered a new radiator after consulting with me. They replaced the radiator and charged my AC. Absolutely thrilled with the service and thoroughness of the technicians as well as the guys that hold down the fort in the front of the service department!
Highly recommend Jody Love!! The patience and professionalism he showed my wife was truly impressive. This makes the 6th new vehicle weve purchased from Swope since the early 90s and wont go anywhere else. Jody youve got my business. Keep up the great service. 10+ service!!!!
I just purchase my first Ram 1500 Limited Longhorn and service was great my salesmanJody Love was very patient and helpful I will buy from them again
We were travelers and had a problem with our 2018 F-150 Truck. We stopped in and they took excellent care of our truck and us. Found us a motel for the night, took us and picked us up. We were on our way the next day.
They did a great job, got me in at scheduled appointment time and completed all maintenance requests.
So I drive up, looking for mechanical assistance... but a 1500 and a charger catch my eye. As Im looking at the charger Jody Love approaches in which seemed like typical car salesman fashion.... at first. But he didnt attempt to sell a car. He paid more attention to why I was there... we talked then took me to the maintenance bay where my research was confirmed. So I told him that I wanted that charger, 2 days later I had a set of keys.Mr Love helped me solve a problem, not help himself sell a car. For that I appreciate him.
I am quite pleased with my experience at Swope Chrysler Dodge. Jody was pleasant and handled this transaction smoothly and efficiently. I went in knowing what I wanted and what I was prepared to spend. I left with a sense of satisfaction knowing I achieved that goal.
Had a great car purchase experience. John Stiles was the sales person I dealt with, very professional, personable and helpful. I was never pressured and he & the staff made sure I was happy with my purchase. I would highly recommend.
Craig Ash and his team are wonderful and very honest. They are the only place I trust to work on my Jeep!
My 2020 Jeep Gladiator (3,500 miles) is currently at this dealership for the 4th time since I bought it 3 months ago. A check engine light prompted the first visit, which seemed straight forward with them claiming it needed a software update. They completed this task in a couple days and gave it back. After a couple hours of driving around, the check engine light returned and then came the 2nd visit. They had it several days this time and literally did nothing but drive it, claiming they were trying to get the vehicle to mess up again. They even allowed the mechanic to take my brand new vehicle home with him twice, to Louisville (40ish miles one-way). Im sure he had a very nice time joyriding at my expense. The returned the vehicle to me saying they cleared the check engine code and it was running fine. It took about 15 minutes for the check engine light to come back on and I took it back for the 3rd time. This time they had my vehicle for 29 days! Anyone that has done research on Lemon Laws would see how convenient that timing was for Chrysler. After picking it up ( filthy as always after a trip to Swope) I took it home and started to clean it up and wash it. While I was cleaning it, I noticed a nut has fallen from the engine compartment. So I opened to hood to see if I could locate where it came from. I immediately noticed something didnt look right. So I googled a picture of a jeep gladiator motor and compared that picture to mine. Right away I noticed that Swope had left the engine cover off. No big deal I thought, mistakes happen. But then, I noticed the real issue! I had a huge pool of oil under my Jeep coming from the engine!! So after having my vehicle back for around 2 hours, I had to once again return it to Swope. It would appear that the technicians at Swope failed miserably to take apart, repair and then reassemble the engine. The missing nut was apparently from a bracket on the side of the intake that was just dangling. It is blatantly obvious that this oil leak was caused by an extremely complacent technician and was no doubt allowed to fall through the cracks due to a lack of oversight by management. So, not only do I have the misfortune of owning this incredibly unreliable vehicle, I also have to rely on an incompetent dealership to fix these issues. I wonder what else they did wrong! Do yourselves a favor and take your vehicle somewhere else!
AWESOME customer service. John went above and beyond to make sure we had exactly what we wanted!! Best car buying experience I’ve ever had. Will definitely recommend Swope Chrysler Dodge Jeep to ALL my friends and family!! THANK YOU JOHN!! You have a customer for life!!
Service was quick, friendly. Jody Love and Paul Davis were AMAZING!! Go check them out. It will be worth your time and your money! My vehicle was fully loaded and stayed within my budget!
Wonderful experience. Salesman Mr. Love was extremely awesome. Excellent
They did make efforts to give me good customer service no doubt. I would recommend Swope but like all Dealerships maintenance prices are to high. Not 3 stars but not 4 either.
I would never buy or bring any of my vehicles to this dishonest place. Prices are to high for one and two when I bought my car from them years back they cheated me on my first brand new car. Dont ever buy a car from these people.
Do not go to this dealership. I was told I had an oil leak and that I needed a tune-up on my car and the cost would be over $1000 dollars. I informed them not to touch my car. When I returned to pick up my car I asked show me where the oil leak is, he tried to say in between a small crack on my engine (no oil any where to be found), then I said why do you think I need a tune up, he said because your car has over 100,000 miles, I stated I already had a tune before, he said they have no way of knowing but they wanted to charge me for a job they wouldn’t be doing. The are evil and greedy people, stay way from this dealership.
Professional and friendly service. Our service advisor was very attentive and kept us informed at all times. Very respectful of our time and answered all our questions
Had my oil changed on 2016 challenger, everything was smooth except for they didnt have my appointment scheduled like I was told. Tried to sell me a cabin air filter when I clearly didnt need one. Overall pretty good.
Swope Chrysler Dodge Jeep Ram is the best !! I bought my super cute Jeep here for a great price and with great ease. The service department is awesome too. My oil change was quick & easy.I’d recommend them for sales & service!!
Hands down the easiest car buying experience ever. Jennifer was very down to earth and easy to work with! I would recommend anyone do their car buying with Swope.
Excellent service! Was on a trip to Tennessee in a 2021 Wrangler, and the Engine started miss firing at 1800 miles (P0304). This happened at 4 am while passing through on the expressway. We slept in the parking lot and they got us in first thing with they opened on Saturday, fixed the coil pack and got us on the road in about 3 hours. Austin was our service writer and Jakob was our tech. Excellent service!!
Great place to bring your car or Truck Mr Ash was a great person to talk to about service needed on my truck. 100% Be Back!
John Stiles went ABOVE & BEYOND to get me into a new Jeep. He’s so straightforward & professional. He got us in & out. He still checks on us Til this day about the Jeep.John ... Victoria & I Greatly Appreciate You 😊
Hudson was awesome! He set us up with a new Ram and Pacifica. He listened to what we needed and went above and beyond to take care of us! I will definitely go back to see him when we need a new car!
With Carl Swope being The Wonderful Person = that he is, I am Greatful to have been able to receive his Help in being able to purchase a car.😀😀😀Not only is he a GREAT Business man, he is also a Fantastic family man. It has been my PRIVILEGE to KNOW Carl Swope!!! 😄😄😄
Great experience! Everything went smoothly. I really enjoyed working with Eric, Paul, and Jennifer. My husband, sister, brother, mother and now me, have all purchased vehicles here. Would recommend.
My wife and I took her Jeep and my Ram in for oil changes and tire rotations. Had us checked in and got us out fast. Nice friendly service people.
John was straight forward and no nonsense. Very refreshing. There was no “back and forth” pressure or “let me get to my manager” dance.
They were able to get me out of an old cruddy vehicle and got me into a vehicle I never thought would be in my price range, but it was! Very happy with my service.
I have been a Swope customer for almost a decade now and just purchased my second vehicle thru Swope, trading my RAV4 in for a Gladiator at the Jeep dealership with John Stiles! I had such a wonderful, positive, friendly experience with John, who walked me thru all the details of my new vehicle. Everything from test drive, to financing was a great experience. Will definitely be sending family and friends to John and Swope! They’re the best around!
5 stars all they way!!!! After having a horrible experience at cross jeep in Louisville and being charge when we shouldnt have....we came here and it was the best choice we ever made. AUSTIN in service took care of us above an beyond wit h every single step. We really appropriate the whole team and them getting us taken care of. Wish i could give 10 stars to the CSRs and Austin and the Mechanics.....ABSOLUTELY AMAZING.
Swope Chrysler Dodge Jeep was a great experience! Bird & Erik really helped me throughout the whole process and made it very easy. Also helped me get into my dream vehicle! I Highly recommend them if you’re looking to buy a new vehicle.
Nothing bad to say. Quality work done here.
Could really tell the lady loved her job and loved sharing her knowledge.
Salesman John Stiles did a pretty good job. He located a truck I wanted in another State and went and got it for me before I even committed to buying on paper. I would recommend him.
Fast process great price and great Product Specialist to help with everything including my question. Would recommend John Stiles to everyone.
Good friendly service got the car I wanted at a good price would Purchase my next car from them also going to have my cars service there for now on Service department very professional appreciated the questions I had on my new car. Hard to find good customer service anymore keep up the good work.
Had 5 month maintenance completed on my 2020 Ram 1500.As always work was completed beyond reproach. Swope will always be the name I relate to for ANYTHING automotive!
There was a minor hiccup (not on Swopes behalf) with the parts that had arrived to the shop being damaged. They supplied us with a rental car while the repairs were being completed. Professional and friendly staff. Great service everytime I go.
Jody was amazing and spent alot of time with us finding the vechicle to fit us. He was very patient and is really great person
John Stilles is a great salesman he just sold my family a 2021 Ram 1500 sport he was very professional a about the truck he answered all of are questions so if you are looking for a new Ram go over to swope Chrysler Dodge Jeep Ram and see John Stilles
Very friendly, fast service, great customer service and well worth going to. Sales rep was on point
Had a great experience Robert was great. He kept looking and was able to find exactly what I was looking for and he also a year earlier helped my wife find her journey and she loves it as well will always reccomend swope dodge to anyone who wants a vehicle
I am getting my vehicle worked on and I am just thankful I am able to sit in their waiting area.
I used to work at Swope so I took my son there to buy a veh. I went back to Swope with my son who had brought a veh. there 2 weeks ago because he was having a problem with the sunroof leaking. They told him that it would cost him approximately $800.00 to fix the leak. We were like what are you talking about, He just put $1500.00 down on the car and was paying a $400.00 a month payment and had not even driven the veh. 200 miles yet. I asked them why they were going not to cover the cost and they said no because it was not a safty item. So we ask to speak with the manager about the problem because we did not think that it was right for gum to charged to repair a problem on a veh. that he had for only 2 weeks. We spoke with the manager, then the used car manager, then the general manager, and then Carl Swopes secretaryamd heres what the came back and said. He could pay to have it fixed or he could pay approximately $700.00 for the taxes on the veh. and give to car to them and they would back up the deal, or they would glue the sunroof shut. Glue it shut 😒?What kind of stuff it that? We are still trying to find a better resolution to this problem. We never did speak with Mr. Swope.My son and I are not very happy. We think that you and your employees should do better by your customers Mr. Swope. To be continued. . . This veh. Was purchased at Swope freedom plan, we are taking it to a glass co. to see what they would charge to repair and then baxk to Swope.
Great old cars!
Took my daughters car in for an oil change and tire rotation. They did a great job, maintained all of the Social distancing requirements and was not quick but quick enough considering I didnt have an appointment and the precautions taken due to COVID-19. Most important to me, they didnt try to sell me a bunch of stuff that wasnt needed at the end of the service. Thanks.
I purchased a used truck on a Saturday morning and was in and out in about 1 1/2 hours. Best experience I have had at a dealership in a long time making a vehicle purchase. Jody Love, Scott Skees and Eric at Swope Dodge were awesome....Thanks Guys
This dealership, by far, has been the most friendly and consistent service provider I have ever utilized.
Love this place!!!Been coming here for years!!All my family gets there service here too! It really is like a family! I even recently got a new vehicpe there!!
I have a 2016 Ram 3500 that only has 22,000 miles on it. Last week the check engine light came on for the second time. This check engine light only comes on when towing a heavy load. Took it to the service department Monday morning at 8am. They didnt even look at or diagnose it till Wednesday. They said it was coming up with a Transmission pressure code. They said that they Think it is the sensor and replaced it. I picked it up Thursday evening. They said that they couldnt get the code to come back on. I asked if they towed a heavy load, because that is the only time it comes on. They said they had not. They said to tow something and if it comes back on to bring it back on. This was the day before Memorial day weekend. I took my horses out to go riding and the light came back on again. They were closed on Monday because of the Holiday. I dropped it off and put the keys in the drop box. Now it is 4 days since I dropped it off and they still have not looked at it again. This has to be the WORST customer service from a Dodge dealership I have ever encountered. They said that they will have someone drop the Transmission pan tomorrow, Friday, to look at it. I paid $60,000+ for this truck, has only 22,000 miles and is still under warranty. Why does it take a whole week for them to even look at the issue that they failed to properly fix the week prior.UPDATE-8 June 2019, my truck has been at the dealership since Memorial day, 27 May. Remember that they had the truck for a week, the week prior. After sitting there for 4 days before diagnosing it, they finally ordered the part, that is after I called corporate. They received the part to fix my truck on 5 June. I was told that they would have my truck fixed and back to me by 7June. I called them on 7 June and I was told it would be the next week 10-11 June before they could fix my truck. After all the excuses, it boils down to they dont have time to fix it because they are working on other vehicles and will try to squeeze us in when they have time. It seems like this truck should be the priority since they didnt fix it right the first time. The kicker is, they refuse to give us a loaner vehicle even though this truck is still under warranty.
Great experience. Jody was super nice and took good care of us!
We had had a pretty good experience. There was an issue with the the car, but they got it fixed as quickly as they could considering the virus outbreak (covid -19) that was going on. John Stiles was our dealer 👍
I have purchased several vehicles from Swope! And will continue to purchase all my vehicles there! Best customer service! Highly recommend!
Reprogrammed keys for our Jeep. Outstanding customer service Michael.
The owner is Great! I had some issues going on with my tags and nobody in the office could seem to figure out what was going on. Paul was so much help in getting everything straightened out and fixed. He was super nice and understanding when it came to the situation.
Very easy car deal, they went out of their way to get me exactly what I wanted. Could not be more pleased.
Very honest and prompt will be having all of service on my jeep
Paul, Dexter, and Kenny were amazing to work with. I recently purchased a truck from the Swope Dodge dealership and that experience led to the purchase of another vehicle soon after. I was never pressured to make a decision before I was ready. They worked hard to make the numbers work for me and made it clear that they would be there if I needed anything in the future. The support from the service and parts department has always been stellar as well. If you want a quality professional experience in buying your next new car, then go see sales pro Kenny. He will show you want they have to offer. Dexter and/or Paul will make it fit your budget, and of course Scott will be most helpful back in finance, should you have any questions upon the final signing. Do yourself a favor and go to Swope for your next vehicle acquisition.
Awston in the service department is excellent at customer service and is very thorough. I would recommend Swope service to anyone because of the professionalism of Awston. Thank you!
Great Service! Nice Employees!
I absolutely love working with Swope Chrysler and their service department. I always get top notch service, amazing turn around times plus the absolute best customer service! I recommend their service department to everyone that I know!
I’ve bought may cars in my live and this has to have been one of the worst experiences in purchasing a vehicle that I’ve ever had, hands down. I paid for a processing fee for nothing to be handled or processed with the dmv or having the taxes paid for and no one could help me nor tell me what they processed or actually did for me.
Got a great car and everyone was fantastic to work with!
I picked up my truck yesterday and it looks great. Your staff did a good job taking a care of me in a timely fashion.I appreciate your follow up and your teams commitment to customer satisfaction.Call out to James specifically he took care of me with no issues.
I had a great experience at this dealership. Robert my salesman, helped me with buying a car online. Nothing happens without a hiccup, but with his efforts and the friendly staff at the dealership. I couldnt be more happy! Thank you!
I swear, Robert Smiley was the best car salesman Ive ever met. His whole personality was key to the car buying experience at Swope Chrysler Dodge. He knew every detail about the vehicle I wanted, and even took me over to the Swope Museum of Classic Cars instead of leaving me stranded waiting on finance and paperwork like so many other dealers do. I actually had a good time buying a car, and thats saying something, its a rare thing to have fun when buying a car. Usually its just a lot of waiting and the best part is driving in off. Not this time. It was great. If you havent been to the car museum, definitely go.