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Krispy Kreme
412 E Devon Ave, Elk Grove Village, IL 60007, United States
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Krispy Kreme
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Is
Review β„–1

I love freshly made doughnuts 🍩 from the factory. Superb customer service.

Je
Review β„–2

Good place to pick up a dozen or two of freshly made doughnuts. They also have mini-doughnuts for those of you who are watching your weight. Its always nice to see the conveyor belt full of fresh doughnuts, kids and adults alike really enjoy watching it. They also have a big dining room area for your convenience. So, if you cant wait to get home, just buy a cup of coffee, milk, juice, bottle water, sit down at a table and eat your doughnuts here.

Ta
Review β„–3

So I came to pick up 6 boxes of 🍩s for my sons fundraising and Ms Alyssa told me that she will not serve me since Im standing in front of her without a mask! Meanwhile she stood for at least 5 minutes in front of me, explaining that there will be no service 🀣 ... unbelievable to treat customers this way πŸ‘ Looks like Krispy Kreme wont be on the market for too long in Illinois.

Jo
Review β„–4

Donuts are shrinking. Used to be 3.5 to almost 4 inches each. So sad. They used to be the best donuts. Like most places we are paying MORE for LESS.

Li
Review β„–5

Yesterday was my first time at a Krispy Creme. I must say that I never understood the rave but thats because store bought Krispy Kremes dont compare to a hot doughnut. I am definitely not one for glazed doughnuts but that hot doughnut was just so delicious. We also ordered a 3 pack in which we chose a lemon filled, a custard filled, and a blueberry cake doughnut. The lemon filled was like having the glazed doughnut; it seemingly melted in my mouth. However, there was only a spot of lemon, and not enough to say that it was lemon filled or even enough to taste the lemon. The custard filled doughnut, which is my favorite doughnut anywhere else, was a complete disappointment. Again there was very little filling, plus that chocolate icing on the doughnut was just gross. The blueberry cake doughnut had a nice crisp to it. It was quite sweet but flavorful. I really wanted to try their raspberry filled doughnut but they were all sold out. The biggest disappointment was that their latte machine was down so I couldnt even give that a try.

BJ
Review β„–6

Ordered a select-your-own variety dozen plus a pre-selected dozen for our family. Young grandchildren to senior grandparents enjoyed. Especially liked donuts that are cream-filled. Kids preferred those with colorful sprinkles!

As
Review β„–7

Went for my free vaccination donut and got one hot off the belt. Loved the mini donuts too

Da
Review β„–8

One of the best dounts! 🍩Nice staff, very tasty and great variety of delicious dounts,l. Can’t eat only one especially when they are fresh and warm so order a dozen 🀀 the classic glazed dount is my favouriteeeeee ( as you can tell from the pictures lol) yum yum!

Ro
Review β„–9

This is my happy place. I love the original glazed donuts the most. This year, you can get a free donut daily if you show proof if vaccination which is a nice perk. You also get a free dozen donuts for your birthday.

Ea
Review β„–10

Everything is great the way I came back home from :)!!Staff- amazing and food is always great but however there is always one person that stands out the rest and its this rude old black woman who has attitude with everything and everybody!! Sorry but that kinda ruins the review for me as she kept saying if I had a coupon? I told her many times NO but I had the Krispy Kreme rewards. Over and over again she continues to yell at me and be consistently rude to me? Wow! Just retire already if you hate your job

Ch
Review β„–11

I havent had their donuts in quite some time, theyre not as great as I remember them being. Also their drive thru employee was less than impressive. Whether its their speakers or their headset, but it was difficult to order a simple coffee. I wont return to this location.

To
Review β„–12

Ummm .. just a plain kk is so good and always fresh. the coffee taste like coffee .. why is this the only KRISPY KREME left thats close to me

No
Review β„–13

Over hyped place never seen it have fresh donuts and they make they small JEWEL OSCO krispy kreme donuts taste better than this

Lu
Review β„–14

Great donuts but a little pricey (3 for $5)

Am
Review β„–15

This location features a conveyor belt so you can watch the donuts being glazed in real time. They have plenty of seating available and free paper hats at each table. If youre vaccinated, you can claim a free donut every day

Gr
Review β„–16

Cant go wrong with Krispy Kreme donuts! Drive through was pretty quick. Is one of the longest drive throughs Ive ever been too!

Jo
Review β„–17

One of the largest Krispy Kreme facilities in the greater Chicago area, where donuts are made fresh daily!

Pr
Review β„–18

Krispy Kremes donuts are so good, my whole family likes them! They have many varieties of specialty donuts Also the staff is really nice.

Ju
Review β„–19

Love these doughnuts!! Attended by Alyssa, very professional and efficient😁

ra
Review β„–20

Kind of dirty, workers are not very pleasant, but the donuts are fire. They do not turn the hot donut sign on even when they have hot donuts inside.

T.
Review β„–21

If you want to get REAL fresh Krispy Kreme donuts and coffee what in the name of Helen are you doing... Huh tell me and for gods sake tell Helen what are you waiting for... There is absolutely no reason for you to be stopping yourself from going here and getting your self and your friends and family some fresh and happy donuts... Unless you can think of something I dont know.... I tell you and Helen all about this place. And all you can do is not just take my word for it and just keep passing it up and not listening to me and Helen. Damn you know that Helen is not the type of person to let you down or tell you misinformation and lead you down the primrose path straight into hell... Shes definitely much classier than that...

Ru
Review β„–22

There are not any other doughnuts that can melt in your mouth like Krispy Kreme.Yes, they are very sweet but also very, very tasty. And with a cup of coffee in the morning, great!

Am
Review β„–23

I love their donuts, especially the original glazed ones, light and fluffy.

Ma
Review β„–24

Krispy Kreme doughnuts are the best in the world! This facility is old and need some renovations but still they make awesome product!

He
Review β„–25

I would give zero if I could. I attempted to get some donuts this morning after not having krispy kreme in like 10 years. I walked in and was not greeted by anyone. There are no β€œorder here” signs so I stood behind the family that was at the register. Again not one employee said anything to me in the 10 minutes I was standing there. Finally as I was waiting for a text back about them not having a specific donut the cashier asked if I had been helped. I said no but just one moment. 5 minutes later 6 more people come walking in and then this guy decided to help them the first group of 3 while I’m still standing there. He looks at me asks if I was picking up an online order which I said no and he tells me to get to the end of the line. And proceeds to then take the second groups order as well. I was there before any of them! I ended up walking out and going to Dunkin. Not going to waste my money on a company that’s full of disrespect. You serve customers in the order that they came in but clearly that doesn’t apply here. No wonder almost all their stores were shut down. I could go on about my theory as to why I was treated this way but I’ll wait to see what sorry excuse saved response I get first.

Ch
Review β„–26

The donuts are delicious but they need a bigger variety of flavors. I remember years ago they had a lot of different flavors. They are still my favorite donuts. The service is good...they never leave us waiting.

Ro
Review β„–27

This could be one of the worst run places I have ever been too, unknowledgeable and unfriendly employees. Orders are never correct. Seriously, get it together.Its just doughnuts! Terrible!!

Pa
Review β„–28

Love, love, love, love, love Krispy Kreme glazed doughnuts. Havent been to one in a long time because, well, they dont really exist as storefronts these days. However, I drove by one of their distribution centers quite by accident yesterday and the HOT light was on. YUMMY! Ordered a dozen via drive thru but they were cold. Luckily I hadnt moved. Asked for replacement that were semi-warm. Whatever. I knew when I got home they would be cold anyway but in the meantime I had at least a couple that were just warm enough to make a difference. Still, the HOT light is the HOT light. Bring em in hot, baby!

In
Review β„–29

Delicious donuts! Please, make donuts for vegan.

Ce
Review β„–30

Cool place to get doughnuts from. Friendly and polite staff. Take the kids so they can see doughnuts being made in the back.

Jo
Review β„–31

Best donuts and coffee around. Hot and ready directly from the making process. Their prices are reasonable,their grounds and store are well kept up plus free of trash. Just prior of entering the store you could smell the donut aroma from their ovens or conveyer belt.

Ni
Review β„–32

My go to donut shop near OHare the service is always excellent. Donuts are consistently delicious and beautifully decorated. I hope they are paid well.

Ai
Review β„–33

I love Krispy Kreme, but this time, something was off. The donuts were good, but missing something. I will continue to stop when I can. The cost us up there, but if you get them when they are warm. Yummy πŸ˜‹

Er
Review β„–34

The donuts are great. But the service is terrible they are rude and rush you to order.

Th
Review β„–35

Eating a warm, freshly made donut is a completely different experience than a store bought one. Something everyone has to try at least once! And, check online for coupons they have some neat BOGO deals.

Je
Review β„–36

My daughters fav. When the light is in, you have to stop.

Ma
Review β„–37

Fast and great service. Came with my deaf friend & they are really patience with her. They made sure they order her food correctly and double check her order to make sure everything was what she wanted. Thank you. Your store went above and beyond.

Jo
Review β„–38

Great store. Food taste good.

Er
Review β„–39

Its Krispy Kreme, hello! This location is massive and far superior to the one in Hillside. Very fast and excellent employees!

Vl
Review β„–40

Great staff, drive thru, fresh fresh fresh

Ma
Review β„–41

Love this place and use every opportunity to go to the airport as a reward to stop by and grab a bite or who am I kidding a dozen and a new coffee container!!

Le
Review β„–42

Clean. Nice. Cool. My wife and I especially love the customer service from the time we walk and walked out.

ah
Review β„–43

There donut is fresh and best in chicago and ice coffee is good too

Ha
Review β„–44

Love coming here! We used them as party favors and everyone loved them!

Pa
Review β„–45

Its Sunday night and Krispy Kreme never misses on the lat night craving. Doughnuts are fresh and store is clean. Chairs are up on the tables but it is a few hours before closing on Sunday. Servers were very pleasant and maintained the quality experience. Thank You.

Sh
Review β„–46

My family really likes the glazed donuts. There was a royal rumble for the last one when a bought them for mothers day. My only complaint is I wish they had more locations. Its about a hour trip get them, so we save them for special occasions.

Ch
Review β„–47

One of the great Krispy Kreme Donuts left with a really nice staff, great variety of delicious donuts, and good coffee. Their app is also user friendly to order everything on their menu, and where you can accumulate points to redeem for many free things. Also a really relaxing environment.

Wh
Review β„–48

Of course the donuts were amazing. Warm and delicious. Unfortunately, the restaurant was far from clean. The bathrooms were dirty with full garbage cans and trash on the floor. Multiple tables were littered with food and trash. We spent about 30-45 minutes here and not one person sat at a table other than us and no employees checked tables. One came to the dining area to return a high chair but ignored the mess. There was glaze all over many chairs and under tables. The garbage can door in the dining area was also nasty and I didnt even want to touch it to put my garbage in there. Perhaps others felt the same way and just left their garbage on the table.

Ha
Review β„–49

The staff wasnt really friendly when I walked in, I wasnt greeted nor asked for what I wanted when I walked up to the counter. I asked about the free donuts if you are vaccinated and the employee looked and slowly bagged up two donuts for me and turned around.

Ja
Review β„–50

Always a great place. Recently remodeled and very family friendly. Donuts are fresh.

Me
Review β„–51

Very nice donuts are always fresh and taste very Good

Ja
Review β„–52

I had this insane idea about getting some Krispy Kreme Doughnuts today. I was planning on taking a couple of boxes over to my hubbys work and surprise him/office.I set my alarm for 6-- guess who didnt get up at that time?! My dumbbutt.Welp, my boys and I literally got in a car line on Devon. We sat in that traffic all the way to the window for exactly 2 hours and 22 minutes.I Tweeted about some dope literally cutting us off, so my hubby found out we were there. There goes the surprise. Oh well, but Im actually glad he found out, because he told me theres about 50 some people on the floor... Now I need to get about 8 dozen doughnuts.For the 80th Anniversary, you buy a dozen at regular price and the second, 4th, etc will be .80 cents.ANYWAY! Finally made it to the driveway and I let a gentleman in who turned left from Devon. I go to pay, because I have Ibotta and another app that gives money back. The cashier told me the man in front of me PAID for the whole order. That was OVER $40/50 in doughnuts!!!! So thank you SO MUCH, KIND GENTLEMAN!!Bless that man in the grey Subaru with the awesome decals (especially the orange turtle as my boys loved the one). I could NOT stop paying it forward. I took care of the car behind me and I hope she continued it.Also, the doughnuts are amazeballs. The cashier was super friendly, too. Keep your head up today KK employees!! You got this!🍩🍩

Li
Review β„–53

Even through the Covid-19... Still excellent service and quality donuts. Well worth the drive!

Je
Review β„–54

Went to pick up for Doordash & it took a bit for them to get me the order I was to deliver to somebody.

CJ
Review β„–55

Fresh, delicious donuts. The best around. Wish they were closer to home

Y.
Review β„–56

Really need to update business hours. Arrived at 7pm on 9/20/21 and all the lights were off.

Du
Review β„–57

I love this place it’s so good. Come here. Everyone is so nice too.

Pr
Review β„–58

Best donuts ever!!! Their classic glazed donuts are the showstopper - moist and soft.

Mi
Review β„–59

This place is excellent...They do everything with great care...Their donuts are fresh and delicious...You see the donuts being made in front of your eyes...Their coffee is good, and lots of condiments are available like sugar, sugar-free sweeteners, half and half milk,...etc. even their paper napkins are better than other coffee shops...If you download the app and become a member (for free), they will give you free donuts (and may be free coffee) on your birthday :)Give it a shot...This place is so underrated and the neighborhood is so nice!

Ar
Review β„–60

Never had a reason to hate this place . This is a name that puts a smile on my face even on the worst day I have

JO
Review β„–61

So we drive about 45 minutes just to get a dozen. We were SUPER excited to arrive and see the HOT sign on! If you KNOW Krispy Kreme you know why! Imagine our disappointment when the lady at the drive thru said β€œJust because the red light is on doesn’t mean anything special.” And she was snarky about it! WHAT?! NO HOT FRESH DOUGHNUTS?! And they were out of mostly everything other than glazed. The cold glazed ones we got were good and fresh, but definitely not what we we’re hoping for.

ce
Review β„–62

The drive through was incredibly long. i waited 40 minutes just to get hard donuts that were not warm/ fresh.

ro
Review β„–63

Super fast and friendly service.The place is clean and obviously well run.

Li
Review β„–64

Best minis ever!!

Ke
Review β„–65

Donuts are always fresh but sometimes they get my order wrong. This time I ordered 1 dozen key lime dipped πŸ˜‹ and received half dipped and half with custard on the inside. I will be back!!!

An
Review β„–66

Cant go wrong with Krispy Kreme donuts!

Ar
Review β„–67

As sweet as expected! This Krispy Kreme location is very clean. We visited after 8 pm and there were 6 visible staff. No one acknowledged us until we waited a minute at the doughnut display case. Looks like theyre just used to guests gawking at the displayed machinery that the doughnuts take a ride on through the sugary waterfall.We purchased more than a dozen because there were so many different flavors we wanted to try. If you have a sweet tooth Krispy Kreme just might be what can gratify that kraving!

Sh
Review β„–68

Love this place .and I was there to get hot now donut 🍩

Ev
Review β„–69

Every time I go fresh donuts

jm
Review β„–70

Great food, not to good on the service.

Jo
Review β„–71

Best Original Glazed donuys ever

Ch
Review β„–72

National doughnut day celebration! Just crushing some fresh HOT glazed. Is it wrong to get a 12pk at 6am? If so then I dont ever ever want to be right. Its like you arent even even eating, you put the doughnut in your mouth and it basically melts into nothing, this is NOT a knock, this is the exact reason these doughnuts are so deviously delectable. To take a line out of the Pringles book, once you pop you cannot stop. If you are not here now what are you doing with your life?

Wy
Review β„–73

Location 🏠 Krispy Kreme ( @krispykreme ) of Elk Grove VillageCleanliness 🧹 They do a pretty good job cleaning and maintaining the facility.Ambience β™₯️ Its a cool facility. You can see the fresh donuts being made in through the glass. Definitely an awesome place to hang out with family and friends for a snack.Service 🀡 The staff is so friendly here. They even give out free samples of the donuts which is so awesome!Pricing πŸ’² Its a fairly priced donuts. They always have deals on dozen donuts which you should definitely inquire.Taste πŸ˜‹ My favorite flavor is the Glazed Donuts. Its so soft and fluffy when its fresh, the other donuts doesnt really leave a big mark on me. The Nutella flavored was too sweet for me.Tips πŸ‘ They have a coupon book that gives out awesome deals. Definitely check it out if you are interested on purchasing one frequently.

Ch
Review β„–74

I ordered 2 speciality Reeses doughnuts and the doughnuts did not look like what was advertised. I believe the doughnuts we made either lazily or rushed, and not worth the money spent. The filled donut ring was not drizzled with any effort and the overall make wasnt of quality. The filled Reeses was barely filled and filled to one side, again the overall make wasnt of quality. Taste was decent but the quality put in to make them already altered any enjoyment.

Ta
Review β„–75

The donuts were hot and fresh, the store was clean and convenient to get to. The guy that was working was very quick and helpful, but the young lady worked at a snails pace and appeared to not get that she was there to work. We got our donuts and paid then had to stand there and wait for the 1 drink we ordered. I would go for the donuts, but not sure i would wait that long for a subpar coffee.

Sy
Review β„–76

Worth the drive. Fresh doughnuts

Bh
Review β„–77

Wish we had more in our area... Closest one to my home is 8 miles. Donuts are sugary but worth every bite!

Ri
Review β„–78

Best glazed donuts on the planet.

XH
Review β„–79

Can you see emojis on here lol --> πŸ”₯πŸ”₯πŸ”₯πŸ”₯

Be
Review β„–80

Very delicious, very sweet, very fattening. What do you expect? Newer glaze donut filled with creme. No complaints. Go for it.

Mi
Review β„–81

Fresh donuts that melt in your mouth! Nothing like Krispy Kreme

Mi
Review β„–82

Great Customer Service Clean Atmosphere Great Donuts 🍩

hy
Review β„–83

Fresh donuts and well staffed store

Zy
Review β„–84

I ask for pricing bot none of that girls didnt know about just person working on cash register know what to change for product πŸ€”πŸ™„

Ro
Review β„–85

The best fresh hot from line donuts. 🍩🍩🍩🍩

Cr
Review β„–86

Clean and well stocked.

R
Review β„–87

They have soft and fresh donuts.

TH
Review β„–88

What ever you do.....NEVER try any of these Doughnuts!!!!!You will Never be able to eat just one.....All versions are YUMMY.Not a big fan of some of the seasonal flavors.All the regular Doughnuts, are the Freshest that can be had.There is no comparison in between stale store bought, and these just made an hour ago.Mixed blessing, this place is +20 minutes away.Abandon your Diet, all who enter here.....-Ill take (1), better make that (2) dozen.....

Mi
Review β„–89

Will never stop in the Elk Grove village Il location ever again. I have the APP and kept telling me its not valid you dont get the rewards. Then order 2 coffees one iced latte and screws that up but doesnt make the other one. Then she decides to yell it out heres your drink sir in a sarcasm way. So rude. Manager didnt even care

Ra
Review β„–90

Always a winner with the staff when bringing treats to the office. Early morning staff on duty were pleasant.

Ca
Review β„–91

Great service..amazing flavos of those delicious. And addictive donuts!!!....price is just right AAA++++

Da
Review β„–92

Great donuts but the place is not fully functional.

Ir
Review β„–93

Always good service and best of all doughnuts freshly baked.

Mo
Review β„–94

Donuts taste average not extraordinary. But, quite a big place to sit and eat with friends.

Sk
Review β„–95

Hot and Fresh sign out, gotta stop!

an
Review β„–96

Great donuts, wish there were more Krispy Kreme shops in the area.

Aa
Review β„–97

Best glazed doughnuts!

Su
Review β„–98

Mini donut was nice.

sa
Review β„–99

Like the place but they stop giving you a free doughnut when you walk in

ho
Review β„–100

Great friendly staff great service went the extra step to make sure we got hot donuts right off the conveyor belt

Information
100 Photos
100 Comments
4.4 Rating
  • Address:412 E Devon Ave, Elk Grove Village, IL 60007, United States
  • Site:https://krispykreme.com/location/elk-grove-village
  • Phone:+1 847-472-9500
Categories
  • Coffee shop
  • Donut shop
  • Dessert shop
  • Fast food restaurant
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:Closed
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great coffee:Yes
Popular for
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Coffee:Yes
Dining options
  • Breakfast:Yes
  • Dessert:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Family-friendly:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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