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West Coast Car Audio Inc
8106 Orchard Loop Ln, Elk Grove, CA 95624, United States
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West Coast Car Audio Inc
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GE
Review №1

If you want A+ service, quality, and competitive pricing this is the place to go. Got my 2016 Altima done by them 5 years ago and the tint was put on perfectly. I was so happy with the with my install I had them do my 2021 Mach e and 2021 Nissan Sentra.

S
Review №2

Quality, Honesty and Excellent customer service is so rare these days…but these guys nailed it! Awesome customer service! I felt good the second I was greeted. I knew this was the spot for new tint on my BMW. I’d like to think I have enough experience with other shops seeing on how this is our 7th vehicle for custom work, this shop gets 5 STARS ALL THE WAY! We will definitely be back for any stereo equipment, tinting in the future! Thank you for being honest and making me comfortable in your shop! 👍🏼👍🏼👍🏼👍🏼👍🏼

Om
Review №3

I feel so compelled to write this review in regards to having my sound system installed by west coast in Elk Grove. Initially I came with my own equipment which was not hooked up right and came back the next day and I spoke with a gentleman by the name of JR. This Man And his crew went above and beyond with reinstalling my entire system taken away and replacing items that I had purchased from there shop to give me the quality sound I had desired. My music system they hooked up today sounds so amazing, I mean clear Crisp QUALITY SOUND and let’s not forget the subwoofers. Never once did I feel rushed or unheard with the mini questions I had to ask, To be honest I felt like I was around Family. I highly recommend that anyone looking to get their car system installed go here and don’t forget to ask for the manager JR! Thanks Y’all & God Bless✌🏾

Ru
Review №4

A++ service. Jr assisted me and answered all my question and some. Friendly and very knowledgeable. He went above and beyond in what I expected in service. Got all my windows tinted on my big body Lexus. Installed new door panel speakers which sound great. Everything came out great! Highly recommended!

Je
Review №5

Highly recommend West Coast Audio. Not only did we get the perfect system for our RV; we saved money and time. With one call Junior knew exactly what we were looking for. He walked us through options, helped with install questions and followed up with us after to ensure we were satisfied. We look forward to future business with them.

Ri
Review №6

Recently went here looking to upgrade my car’s audio and I couldn’t be any happier. The store manager, Junior, walked me through the whole process and even gave me estimates on different possibilities. In the end I was happy to go with his recommendations as he made the experience about my car and my taste not his audio equipment or his prices. Definitely love the way my car bangs now!

La
Review №7

Great service 👏 👍 also great quality of work. Very pleased with my installation. 5 stars.

Wi
Review №8

It was nice working with JR. Super knowledgeable and understood what i was going for as far as my audio system. Also thanks to their fabrication guy. i forget his name but did a great job on a custom box for my car. Look forward to doing future business with them.

Pe
Review №9

Dropped my 2014 Accord off at 11am and ready at 1pm! Great, friendly AND knowledgeable staff! Tint looks great and the more premium heat reduction I chose is working already! Gave me clear instructions of maintenance before leaving. I’m planning to come back to tint our other car now lol

Ca
Review №10

I want to give a very big thank you to shout out to Jr and west coast car audio in Elk Grove California he did amazing job on my 2000 to PT cruiser and I am very satisfied I think everyone should go there and get their cars Audio and window tints been there because they do an amazing job they’re the best thanks again Jr

Je
Review №11

Best customer service! Leo took good care of me when I got my system installed and window tint done. You can tell that he cares about his customers and wants to insure they have the best experience possible. I will definitely be coming back and highly recommend.

Bu
Review №12

Got my Lexus tinted and JR was super helpful and friendly. Car looks fantastic also.

Da
Review №13

Had a JL W7 and HD 750.1 installed.Initial install needed tuning as there was a ANC issue with bass hum when accelerating.Fixed the issue and went beyond for a great install experience.JR was my point of contact and I have to say, he is the most knowledgeable person in car audio I have ever met. A true audiophile and a lover of the old REF series Sound Stream like myself.There are many people who do car audio. There are very few that love car audio.Best advice when doing any install: Write down exactly what your expectations are and what you want done with what the installer understands will be the work. That will save you time and headache.Great job JR.

Jo
Review №14

This place is awesome great customer service had a really good experience go see junior.

Ad
Review №15

They have a good selection of speakers, bit pricey but they have high quality stuff. Definitely plan on going back for back speakers

AP
Review №16

Been going to these guys for years great service and fast .. be sure to ask for my boy JUNIOR

Ju
Review №17

Best prices for anything you want to get done always hooking it up

De
Review №18

So far, so good. You go there ask fo Mai, shell knows her stuff @ will have you thumpin!!

RE
Review №19

Owner because of him I’ll never give them any business and I wanted to support them cuz there down the street and went I’m cuz I had a good feeling after talking to two staff members who were Professional knowledgeable it made you feel welcome paid upfront will still come back in the morning if they would get they would take care of it by time I had to go to my interview short story wouldn’t cash me out didn’t trust the owner cuz he wouldn’t just canceled my transaction cuz he said he didn’t book the appointment so he wasn’t going honor the agreement by his manager so never will I give them any money

Mi
Review №20

May is a good. Manager. She is very helpful..i am happy with her sevice

An
Review №21

Jr will take care of you, very knowledgeable. Thx

Sh
Review №22

Ive dealt with West Coast for years but every since it been under new management it has gone down hill. I recently contacted them because my subwoofer wasnt working. Took it down there told me it was only a fuse. After that heard nothing but rattling. Called back made an appointment. Went there only to find out that moved. Drove all the way to only sit for an hour and find out that were not ready to be open at new spot. Took my car to M L Audio and was told it was a poor installation. My car sounds great now!

Je
Review №23

I had an issue with an aftermarket unit I was installing. I brought the harnesses in and they had alot of information. They were a real help!!!!!!!

Cy
Review №24

The tint is good but theres no waiting area inside, they only have one chair inside. i saw other customers just wait outside or stand inside the store.the owner and workers didnt offer any place for me or to the other customers to wait. and it took almost 3hrs wait for my car to be done.

Da
Review №25

Went in after a couple of years. Found James was running the place. Awesome! Did a deck swap without issue and got my steering wheel controls back. Also found the doors auto lock again. Bonus! I will be back for the full system in the future. THANK YOU ONCE AGAIN!!!!!

LO
Review №26

They pay their employees under the table. Horrible place to work no AC or water provided . Shady place to their employees.

Sa
Review №27

Excellent job on my tint! Thank you West Coast❤️

mi
Review №28

They are solid. They always take care of me. They are big on JL Audio!

Sw
Review №29

Dope customer service great management, I was in there and out and reasonable prices.

Am
Review №30

Went because I had a Groupon for five window tint for $149 and ended up upgrading my tint and was able to apply the Groupon value to the upgrade. Everything about this place was great! They answered all my questions, made sure I left happy and satisfied and went above and beyond! Everyone was professional and courteous. Well worth every penny. My car looks great! Thank you West Coast Audio in Elk Grove!!

Al
Review №31

First time going to West Coast Audio and Working with them was a smooth experience. Very straight forward, no run arounds, offering a wide selection of items. I went during a great Black Friday Sale Promo and was very happy with my new tint all around and bluetooth audio upgrade. Thank you to owner Leo and team for the great customer service!

Pi
Review №32

Very professional, high-quality service. James and Max took care of everything and were incredibly knowledgeable. Highly recommend.

in
Review №33

Very professional and quick. I was going to wait and they had me in and out in about 1 hour! I have brought all of my cars here because I love the quality of the work! I highly recommend!

Is
Review №34

Extremely reasonable prices and quality work! Very down to earth people, worked with Junior, he answered all my questions and patiently walked me through step by step, as installing car audio systems can be very confusing if you don’t know much, and always kept my best interest in mind. Will definitely be going back.

Da
Review №35

Very personal staff ready to help with exactly what was needed. Made my appointment to have work scheduled to be done next day. Cant wait to see the finished product!

Al
Review №36

Called this place before I arrived and explained my situation. They Told me to come in and the guys will check it out and tell me my options. As soon as I entered I was immediately asked to complete contact info for something still dont know what. Lol. What I was told over phone was ignored and rep tried to upsale me a max it kit with accessories that apparently was going to be expensive enough they wanted me to complete an application to FINANCE the alarm system.( Max It 85.00 online ) They probably do great work, however they are way too pricey, did not even inspect my vehicle current alarm and went over everything except what I asked for when I contacted.

Jo
Review №37

James set me up with an amp kit, wish I would of had my phone, found out I bought a kit three times the price of what it should be. Went back in to return and he said the way the system is set up he cant do a return, what a rip off make sure you check prices before making a decision here i wont be returning

Ri
Review №38

The first time there was great, great customer service Junior knew his product and whats best for you and your vehicle concerned about what the customer actually wants. although the second time I was there it was a bad experience with the manager being rude and snobby facial remarks as if we were obligated to buy products from their store in order to have installation. headquarters in Los Angeles many other stores they have no issues with bringing in outside product to be installed.

Sa
Review №39

James, and his crew are AMAZING!! 3rd car Ive brought to him, and they ALWAYS ARE PROFESSIONAL AND HELPFUL 💯👍I will ALWAYS come by and refer this place.😁❤🙌🏽🙌🏽

Da
Review №40

Called for window tint, they said to bring it in they are available. Told them I would be there at 11:30am -12pm. They said perfect. Arrive at 11:40am and they said they could not tint my car. Because they took in walk instead, Horrible customer service.

An
Review №41

I went to get a stereo mount and they coned me into buying some speakers I didn’t even need then said I couldn’t return them and the bag for the mount was open and missing parts would not recommend shopping here unless u know a-lot about car audio speaker’s they where no help at all and overpriced

De
Review №42

Really nice outfit I recommend anybody who needs a stereo or needs work done on a stereo or your windows tinted really recommend them highly they were so nice to me they just need to reset my stereo and it took him a minute really nice people

Al
Review №43

These guys are awesome! Fixed a problem when no one else could. Very quick and professional! Would recomend for sure!!!

J
Review №44

Most definitely reccomend this place. Junior is awesome. He help diagnose my problems for no charge and he gave me all the information I needed. If I could give them 10 stars I would. Ask for Junior when u go there!

ju
Review №45

Highly recommend this place! Great prices, great customer service, high quality work, and finishes the job on time! Overall, I am very satisfied with the tint job they did on my car.

Wa
Review №46

Cant say enough of professionalism

ge
Review №47

I went to go get my windows tint took about 2 hours that was cool but once I got it a lot of air bubbles showed I called told me to wait a week so I did. I went in to do it again made me wait for about 5-6 hours for something they messed up on so I wasted my time there and it still has air bubbles the second time I just don’t feel like wasting another 6 hours in my day. And since it was taking so long I called telling them I had to leave to work soon than 20 mins later they called saying it was done. I most likely won’t be going back. And they chipped a piece of my paint on the doorjam which sucks because it will most likely rust and I just got the car like 6 months ago. I would stay away from there go somewhere else.

Br
Review №48

Just called this place to see if they carried an item. The lady who answered the phone didn’t know and said to come in. I told her no, I don’t live in Elk Grove, that’s why I’m calling...She put me on hold and a guy picked up and I asked the same question and he was able to answer. I asked him if he could give me pricing and he said no, not over the phone. Just lost my business.

Le
Review №49

Dropped my car for window tint yesterday afternoon at Saturday 2pm JULY 19th 2020 and called me asking to leave it overnight cause their out of materials to complete it. They called today 1129am JULY 20th 2020 that its ready for pick up. The staff seems like reasonable human beings as far how they converse and respond to customers like me.I took the car just minutes ago, I checked the outside looks neat and advised me to ignore the bubbles and never roll the windows down for 3 days.Sad and I feel so bad realized what I discovered! A small CRACKED front windshield on passenger side. The looks of it forced with a pointed nail like punch to the glass.Whoever did it is so hateful and I want to say I hope to WHOEVER DID IT have unfortunate events in life or least to say have a bad life experience too, to remind them to being fair and upright!

Gu
Review №50

The worst attitude short white dude, i think the owner, he never follow his own rules and his own appointment times,never return the refund. Make sure when u buy something never pay him in advance because he is not going to return your money... hella disgusted person in west coast auto at this location.

Jo
Review №51

These guys are great. They answered all my questions on all the products I was looking at. Worked with me on price. Sold me a very nice subwoofer. I would recommend them to anybody with questions and anybody looking for good brands. Thanks guys!

D
Review №52

Ash and the guys were super helpful getting me in and out with a quick, high quality window tint job. I last minuted these guys and they were extremely accommodating. Highly recommended.

DJ
Review №53

Horrible customer service do not buy from them .charging 900 for a alarm system they are a rip off

Na
Review №54

This place is amazing, the people who work there are really helpful and knowledgable about what they are talking about. When I start to put a serious stereo system in my car this is the place Im going for sure.

He
Review №55

Excellent service and very professional. Got a couple of issues with my truck after the installation and they take care of it no questions ask. Great deals and prices.

To
Review №56

Busy place. Staff is friendly. They overbook appointments, so expect to be there for awhile or prepare a ride.

Sh
Review №57

WORST CUSTOMER SERVICE. Goto a professional shop if you are in need of Service.They have 0 customer service skills. I went to get car windows done, all windows came out BUBBLES.When i went to question they are saying it will be fixed automatically, DOESNT MAKE SENSE.I have went to Several window tint shop NEVER faced this kinda situation.A guy at this shop was using profanity on me when i started questioning.He said his a Manager but doesnt even havea employee badge displayed on him.I am reporting to proper authorities.

Ve
Review №58

Stay away from places like this. Places like this will attempt to rip you off during times like these because of the fact that a lot of items are not being shipped from China. What places like this do is raise the price by a couple hundred dollars which is insane. I dont know why anybody goes here. Straight trash.

Da
Review №59

Had a non-pressured experience. All questions were answered with confidence and for that I made a purchase and left satisfied. Thanks James!

Br
Review №60

I would strongly advise to shop elsewhere if you would like a professional experience. If you are into smoke and mirrors and really poor service, this is the place for you. Enjoy.

Ra
Review №61

I was just in there today asking questions about my Lincoln Navigator he explained me very well very knowledgeable guys and their prices are really reasonable

Mi
Review №62

Ive tried other shops and have had to take my vehicles back! With West Coast Car Audio I have never had an issue and because of that I have taken 5 different cars over to see Ed or Ash and they always make sure Im happy and taken care of! Top notch service, top notch quality, and top notch pricing keeps me going back!

Su
Review №63

After 4 years the guys at West Coast Car Audio are still looking out for me. My cars audio was having a problem and they were nice enough to give it a complete check over and fix my problem. Thanks!!!

Ro
Review №64

So idk where to begin. Well I was greeted with respect and the guy in the front make me feel like a very important costumer and makes you want to come back. And the mech that worked on my car did ABOVE AND BEYOND. My car was all messed up. He put in a fuse, and fixed my positive wire problem without extra charge. And to make sure I was satisfied he let me try it out and waited till I was comfortable with what he did to my car. Sadly I forgot his name. Thank you! I cant wait to come back again!

Ow
Review №65

Great service and professionalism! Came here several times and have not been disappointed. Got speakers and subs for my most recent car as well as tinting services and its always been a positive experience. Definitely recommend!

Ma
Review №66

Ed and staff were nice professional, got you what you needed, didnt try to over sell, got my speakers installed quick, and they are awesome!!!! Way way better than Mikes of Elk Grove were I got my original stereo!!! I look forward to getting my car audio upgrades from West Coast Audio inc.

Li
Review №67

WORST SERVICE EVER. I called and spoke to the manager a few days earlier scheduled and made apt to bring in my boat to have system rewired. I drove 4 hours away to have them redone. When I got there I didnt care how much it cost. I made an appointment and he said he couldnt help me not today nor tomorrow it may be the wkend. Smh wow really whats the point of making appointment and driving 4 hours for. Wow so I left to another place.

Na
Review №68

I Visited West Coast Car Audio trying to find 4 AWG wire by the foot for an Ham Radio install I was doing. The gentleman behind the counter was kind,helpful, and polite. First thing he did was shake my hand and introduce himself. Then he knew right away what I was asking for. The price was fair and he even threw in some extras like connectors and a fuse block. I will definitely return and would recommend this place for your car audio needs.

Pa
Review №69

I dropped off my car today. The staff were very knowledgeable. I pick up car in three days. Ill post an update of how it goes.

Jo
Review №70

Always professional! They honor their work & warranties no questions asked. I go here for all my audio & window tint needs for all of my vehicles!

bi
Review №71

Best shop hands down. Will work on your car like its their own. Best prices after i shopped around in California. Ask for ifti when you go there.

ma
Review №72

They have good options for your car if you want to get your windows tinted or if you want to put a sound system in your car they are actually one of the best I am going to get some work done on my car when I get the time I would like to get my windows tinted and they have about six different shades of tent so yeah its a good place and the people are very knowledgeable that work there of course its a lot of men so I felt a little uncomfortable being a woman not knowing what I really wanted when I went in there but they were helpful so that was good

Be
Review №73

I wanted to buy some tweeters prior to going to their store so I called them to see if they had any of the ones I wanted in stock. I specifically wanted some RF tweeters (they have 3 levels of them, prime, punch, and power) and the guy said they only had the punch and power, which was fine with me. So I drive out there and when I got there they took me into their inventory room. Immediately he tried to sell me a brand that I didnt call about. Im no beginner to car audio, but he doesnt know that, so I politely decline and said Id like to stay with RF. When he takes me to the aisle with the RF equipment I noticed he called the prime products punch and the punch products power. I looked around and didnt see a single power product on their shelves. But, they had the one I wanted so I asked if they would price match Amazon which had the same product for about 40% less. He then told me that they couldnt do that because Amazon doesnt have a face to talk to in case something happens. What he means is there is not specific person from Amazon and you end up getting a different representative each time you call. I said I understand and then I mentioned Sonic Electronix which DOES have a specific representative if you were to call them and yet he said they still werent able to price match with them. At this point, I realized that they didnt do price matching but say they do to get customers to come in, basically using a bait/switch technique. After that, I told them that I would look else where and left.Customer service on the phone wasnt all that great either, it felt like the person didnt like their job and didnt want to help me.Overall, if you arent experienced with car audio I would avoid this place. They tried to take advantage of me by trying to sell me more expensive products that I didnt want. If I wasnt knowledgeable then I wouldve felt more inclined to go for the products they offered instead of what I had in mind. If you have to go to this place, take a friend who knows their stuff.

Pa
Review №74

Always very helpful. Ed the district manager is great.

Ry
Review №75

I love these guys! Very professional, the manger knows what he is doing as well as his employees. The manger will not sale anything that doesnt make sense or up sale you.

K
Review №76

To whom it may concern,Im sending a message out of extreme concern and need assistances from you immediately. Yesterday 8/12/17 My brother left his truck in your care at your Elk Grove, Ca location to have them fix the remote wire for an audio system this same location installed two weeks ago. Your employee Ed, stated he would leave his truck parked outside locked and I could pick it up with my spare key after hours. My brother arrived to your location at approximately 10pm to not find his truck on your property or the premises surrounding your business. He then called CHP and filed a report for stolen vehicle.We arrived at your Elk Grove, Ca location 8/13/17 to speak with a manager. The manager Ed stated he did not have access and was failing to assist. He did not provide next course of action, We asked him to contact the owners and stated he didnt reach have away of communicating with them. We need immediate resolution before pursing Legal matters. We are appalled with the treatment and service, his vehicle was stolen under your businesses care.

NA
Review №77

Damn good service, got an alarm and deck installed in under 2 hrs,freindly atmosphere and the guy who runs it was very helpful....Highly recommended if you want a decent install.

19
Review №78

Had 2 cars tinted here with premium tint. Both started peeling or bubbling in less than a year. Couldnt make time to fix it. Will never be back.

Ja
Review №79

Great service!!! Would highly recommend!Service was performed in a timely manner.Options were clearly explained.

Lu
Review №80

Husband called for wire gauge and the customer service over the phone was such an a-hole. Says he does not do quotes over the phone. Idiot! Dude how do u expect customers to buy from your store. We would have went to your store. My brother in law bought over 10000$ worth of audio from you. No more. You lost potential buyer and now youre gonna lose more. He was even gonna go back with his other car. Maybe we will go in just to show u the money in your face and walk out. Show you how you should treat customers.

Ma
Review №81

Ed who is the manager is always great to work with. Used this place for many services they offer.

Ri
Review №82

These guys are good and the customer service is even better. Thank you

Ki
Review №83

Window tintingfor 150 took less time than I thought,the guy was nice at the counter,I have 30 days to go back and make sure it cured right.

Na
Review №84

I spoke with the manager Ed who had a few new ideas to implement new tech in my NSX.

Ja
Review №85

Im back again after having gone back for more work to be done. Mike has been a great addition to the staff. Its guys like Ed and Mike, and the hard working crew that takes pride in their work that keep me coming back. Shout out to Rick for all of your help on my cars. I appreciate your work! Lets face it, the industry can have a bad rep with sleezy people that are simply trying to part you from your money. Not here. Not with Ed and Mike running things. I always feel like I got something amazing in exchange for a fair price. Over time they are going to get a heck of a lot more business from me. Why? Because theyve earned my trust by providing the level of service that they do, and the prices they provide for quality products prove they arent just trying to turn and burn. Im no car audio pro but i do my research to protect myself and my pocketbook. Trust but vefify are wise words indeed. Mikes a genuinely good guy and it shows in how he does business.

Se
Review №86

Great wall stereo shop old-school and new-school in one spot fair pricing willing to go the extra mile for repeat customers

De
Review №87

Nice people help me fix my stereo sent me on my way recommend them to anybody

Jo
Review №88

I always go to Mike for help with whatever I need. He has helped me with both of my audio builds. Very friendly and helpful staff.

Br
Review №89

Very Nice!!West Coast has done a excellent job on my sound system!!! Check them OUT...

Al
Review №90

Great prices! would highly recommend to anybody.

La
Review №91

The best for high-end custom stereo installs

yo
Review №92

Been there 3 times and each time the staff were polite and very helpful . I will definitely go back whenever i need their services again.Thank you West Coast

ju
Review №93

Says their open but phone just keeps ringing. Called twice

De
Review №94

Great experience and very happy with how my car sounds!

Ja
Review №95

Window. Tint. Good quality. Nice guys

Ma
Review №96

Quality systems, a little high on pricing, and decent install time.

Gi
Review №97

Hooked it up on prices got it done right and did a Lil extra with no charge

P
Review №98

Great service with great prices

Fr
Review №99

Great place.

Je
Review №100

Great place with great attitudes

Information
47 Photos
100 Comments
3.9 Rating
  • Address:8106 Orchard Loop Ln, Elk Grove, CA 95624, United States
  • Site:http://westcoastcaraudio.com/
  • Phone:+1 916-689-9377
Categories
  • Car alarm supplier
  • Car stereo store
  • Graphic designer
  • Window tinting service
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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