I really enjoy the service and great work the Quick Lube Center does for me. It works well with my busy schedule and they area professional and give me great service every time. I appreciate how they go over the results of my cars inspection every time as well.Plus I really appreciate that they dont try to sell me on some new warranty or coax me to buy products and services I dont feel I need and cant afford, like the dealership has the past few times I went there for an oil change.

So my car has been acting up since we came back from Vegas. Sometimes it starts, sometimes not. Mostly not. So, yesterday after my son gave me a jump, I headed to the Stockton Nissan (where I bought it before they closed and then opened again under new management). The young man sitting at the counter was chewing his gum so violently, I couldnt understand him at first. Then I just walked up and asked him if the dealership honors warranty work. He said why? I told him what was going on and that the car is only 2 years old. He looks at me and says its a battery issue and batteries only have a 1 year warranty. He then turns his head and starts talking to the person next to him and ignores me. So before I turned into a Karen, I decided to leave. Its a good thing I left my car running, because if it had not started, things would have gotten ugly. So I get home and call Elk Grove Nissan. I get a call back to bring it in this morning and they will run a diagnostic (for free because of my warranty) and they will squeeze me in. I get there after dropping off Elijah for school. The process was so refreshing!!! The check in was easy, I spoke to Marc (who is the Service Manager) and he told me that yes, the diagnostic is free and it will take about 2 hours to run the test. I take a seat in the lounge to wait. After an hour, Marc comes over and tells me that the test showed that everything was working fine, but the tech said the battery probably has a bad cell in it and they replaced the battery. I ask how much this will set me back, and he says, nothing, its under warranty and if I have any issues to please come back and they will take care of me. I havent had this good of service for so very long. If you are in the area and you need service and dont mind going to a dealership, I highly recommend going to Elk Grove Nissan. I will, except for my lifetime oil package since they are not a Lithia dealer. SHOUT OUT TO ELK GROVE NISSAN...YOU GUYS ROCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Looking for a new vehicle in mid 2021 has been tough finding the model and trim that we wanted. I finally found what we were looking for at a few local dealerships. Uriel at Nissan of Elk Grove offered an excellent pricing, service and convenience. The process was quick, simple and painless. I can honestly say I will be back again when the time comes.

I just sold my Nissan to Nissan of Elk Grove and Briana Jackson was fantastic. She accommodated my work schedule and came to my house to appraise the car and then picked it up so my work day wouldn’t be disrupted. She maintained communication through the whole process as well which gave me piece of mind while we waited for the DMV to do their part. Highly recommend going through Briana if you need to sell your car.

I came in without an appointment and the techs were fast and thorough, so much so that they noticed other things on top of what I brought my car in for, such as the battery on my key FOB was dying and my maintenence light was on, all things that I didnt tell them about when I brought the car in due to me being worried about the original issue. And they took care of everything for me. Marc the Service Manager was so nice and made sure I was taken care and didnt spend much time waiting for my car...I think I waited less than an hour for everything. I have brought my car here multiple times and everytime Nissan of Elk Grove is so good to me that anytime I need anything I make sure to make the 35 minute drive to them instead of going to the dealership much closer to my house.

I had decided to purchase a new pathfinder and had did research with local Nissan dealers and found Nissan Elk Grove offered a longer power train warranty with a purchase of a new vehicle. I finally saw a trim model with my premium package and went to Nissan Elk Grove. Uriel the salesman was helpful and allowed me to take a test drive. I decided to purchase the vehicle and he and David in financing assisted with the sales. They also followed with my purchase.

We had a wonderful experience at Nissan of Elk Grove! Jack was our sales person and he was incredible! He didn’t come on strong, like stereotypical car salespeople do. He was polite right from the beginning and asked a couple of questions about what we were looking for. He showed us only what we were there to see, but took his time to walk us through the benefits of each one we looked at. He was honest and straight forward with us about the vehicles and what we could expect price-wise. he also wasnt pushy when we wanted to think about things, and gave us his contact info and sent us the specs on the cars we looked at. We came back a few days later to revisit some vehicles and again he was cordial and professional, showing us some other cars and always had the current info. We took some time that day to think about things, and when we decided we wanted a newer car with less miles, it we would trade off some of the luxury features, we came back and he showed us 2 other cars, one of which we bought from him! From start to finish he was awesome! At the end of our purchase process, we worked with David who offered us some add ins for our vehicle, and again he was very nice and not pushy at all. This whole experience was great! We would highly recommend Jack, David, and Nissan of Elk Grove to anyone!

This was hands down the most pleasant car buying experience weve had and will definitely recommend Nissan of Elk Grove to our family and friends. Our salesman Jo Jo was absolutely stellar and we are very very satisfied.

My review is based solely on the fact that I have called a total of 4 times from 9/10-9/23 and still no call back. I left my name and phone number to receive a call back from Jeremy who is the assistant manager of the service department, who I had spoken to about an issue on 8/17, with the girl that answered in the service department on 9/10 & 9/15. Never received a call back. Then on 9/21 I left a voicemail for the general manager of the service department Marc, no call back. Then on 9/23 I called and spoke to Warren who said he is the general manager of the dealership, I explained my whole situation to him and he said that he would look into it and call me back. It’s 10/11 and I still haven’t gotten a call back. My conversation on 8/17 was in regards to a refund. At this point I don’t even care about the refund, I care about the fact that I called because I never received it and no one ever called me back. If it wasn’t possible to do the refund in the first place please don’t say that it is. I wouldn’t have been mad but now I am upset because no one wants to call me back about it.

Rick was a great salesman. He helped me find a car for me and my son. Excellent customer service. Will be going back for a family members car

It was an excellent experience. Jack made the process easy and he was very friendly, knowledgeable, and honest. He made me feel comfortable and there was no pressure like other car salesman do. He did answer all my questions. He def went above and beyond our expectations. Everyone was great. David was awesome as well.

Treated like they were doing me a favor. Balked at using a 20% off manager coupon, then only allowed 3% discount. No one knew how to cash a cashiers check or personal check. Only one service guy that actually performs the work was professional in his conduct.

I just give this five star for Matt & for that lady who informed Matt to come and help me out there. However I was so disappointed when I knew everyone has left and closed the office without informing me and I was still waiting in the waiting area, even they didn’t return my car key. But fortunately Matt was there and he found my car key and he finally did what was he promised.

This was my first visit. I schedule a routine appointment online. The website was very easy to use. I was greeted when I arrived at my appointment, my service tech was very efficient and provided my with an estimate for my service. The waiting area was very clean and comfortable. Nissan Elk Grove really put thought in settings up the waiting area with customers in mind. When my service was over I was given a through explanation of what was done and services that I will need to plan for.

Jack and Christina who work at the desk are very awesome, great customer service, and friendly. All workers are knowledgeable of the work being done or needs to be done. The mechanics did and always do a great job with my car. I have been coming here for 6 years and I absolutely love the service and quality.

Literally ROLLED IN LATE FOR MY APPOINTMENT AS MY ALTERNATOR HAD FAILED, HAD DIAGNOSIS WITHIN THE HOUR WITH PARTS AVAILABLE LOCALLY,STARTED WORK IMMEDIATELY NEXT MORNING AND HAD MY VEHICLE OUT BEFORE PROMISED !!!!!!!!!ALSO VIDEO WAS VERY INFORMATIVE.BEING IN THE HEATING AND AIR BUSINESS I NEEDED MY VAN AND THEY TOOK THE STEPS TO GET IT TO ME AS SOON AS POSSIBLE, THE ONLY THING BETTER WAS TO NOT HAVE HAD IT BREAK DOWN AT ALL BUT AFTER 185,000 MILES THIS VEHICLE HAS BEEN THE MOST RELIABLE I HAVE OWNED IN 35 YEARS OF BUSINESS

I am really disappointed I scheduled an appointment for my vehicle and upon drop off everything was fine. I dropped my car off at 7 am and didn’t receive it back until nearly 2 pm. Secondly we dropped off my second car at the time of pick up, we were told it was ok to pull up the car but no one came out to receive the vehicle and check us in. The girl at the desk was so rude and basically shooed us away without telling us what to expect.

Khanh Ho was great, he listened to exactly what I needed and wanted. Made the process quick and easy. Best part is he gave a great tutorial on all the new features on my new SUV while all the paperwork was being processed. I left happy and confident knowing what all the new features are, which is very helpful. This is my third vehicle I purchase and my favorite place to get all my Nissan’s serviced.

Will was very professional, personable and accommodating. My husband and I felt reassured that all are needs were being met. He took care of all those little details that were important to us. Not to mention we got a great deal. Thank you Will Quenga, may 2021 bring you much success.

I went in to replace my car that was recently totalled and had the pleasure of working with Khan again. Khan knew I was coming to look at a specific car and had it ready to test drive as soon as I arrived. There was no pressure to look at other vehicles and the financing process was a breeze. While we waited for the paperwork to be processed, Khan showed me around making sure I knew where service and parts were located, got us drinks from the lounge area, and took the time to explain how to use the optional services and warranties I purchased. In financing I was assisted by David who again was fantastic. He explained the extra coverages like GAP that I could add and made sure I understood the payment amount I was agreeing to. The entire buying process was easy and fun. I have already recommended Elk Grove Nissan and these two gentleman to several friends and family members.

Michael Nelson really helped me out. I had an appointment with a different sales lead that was not available for our timed appointment. Michael expedited the whole sales process. It really went seamless. Bravo Michael!

JoJo did not pressure us on the sale. JoJo showed us what other dealers were asking for the Vehicle. JoJo was very personable and extremely helpful. The most comfortable buying experience I have ever had. I am glad I made the drive to Elk Grove Nissan!

Jo Jo was wonderful. It was busy and he still was able to make sure we were taken care of. He knew we were in a hurry to go home and he kept checking with the financial manager to make sure she was working on our offer.

I did not need an appointment just as their emails to me stated. I was able to use their waiting for the work to be finished. The Sentra also had a recall notice and they took care of this.

Overall, I had a good first experience at the Nissan Of Elk Grove dealership! I also received excellent customer service while I was there.

Both Marc and Khang were very helpful, personable, professional and provided excellent customer service. They explained everything thoroughly and made sure I didn’t have any questions or concerns.The 3 young ladies at the cashier desk were also very nice and provided prompt service.

I am very satisfied with my first shopping experience. Jojo took my wants and needs into consideration and treated my appointment as a priority rather than a commission. I would highly recommend Jojo to anyone looking for reliable customer service.

Jack S. was awesome, helped us get into the vehicle we wanted. He was candid and honest and we appreciated that. Maria in finance was really nice and to the point. The manager came to make sure our car was detailed to our expectation. Couldnt have gotten better service.

Khanh and Francisco were very kind, courteous, and very professional! They both made the experience low pressure and very pleasant. You should be very proud of them. They are valuable employees to your team. Thank you

Will was so easy to work with. Went over every detail and step with our purchase for our new car and even went above and beyond in providing spec info on our current Rogue sport. Super friendly, informative, patient and demonstrated quality work ethic. He showed a passion and commitment to ensuring his customers have a positive experience.

Jack S. helped my husband and I find the perfect car and right under our budget the moment we walked up! Didn’t take too much time to get through everything. I would highly recommend anyone looking for a new car to check out Nissan in Elk Grove and ask for Jack!

Love Elk Grove Nissan I have purchased three cars from them and service is outstanding the sale men are polite and confident in what they do. Its a no hassle stress free environment I never feel pressure to buy something I don’t want . I walked out with my most recent purchase a 2020 Armada platinum and very happy with it . Thank you Jack Stevens

We waited for an extraordinary long period of time. Just to have our vehicle inspection. It took hours, we saw people come and go. It wasn’t until I questioned why we were not being serviced that action was taken.

The service was great, the waiting room was clean and I even saved a little money using the web site coupons.

The Gentleman that checked me in was professional and very sweet and the Ladies at the counter to check out were very sweet and professional Thank you for such great service 😁

Khan had great customer service, he listened us and described every single information about car. My first great experience in Nissan. Thank you so much khan

Buying my new Nissan Kicks was truly an A+ experience! This is my first time buying a brand new car, and the sales team was very helpful in making it less stressful than it started out. I definitely recommend the service here for a car buying experience, they’re helpful and supportive and I’d definitely go back!

We are good with the service. We just have a issue with every time we come in for something “recommended “ then something else is always added on as another recommendation. Sometimes I would like to just come in and do things without a additional charge happening.

I was help by Girlie (sales) and Dave (finance). Girlie was great, nice and provided me with all the specs of the car. Dave was funny and kept the whole paperwork part not a drag. Will definitely deal with them in the future.

Nissan of Elk Grove is simply amazing! i recommended anyone looking for a new or used car to check them out. i purchased a used certified 2017 Nissan SR from sales specialist Jack Stevens. He was awesome and very helpful in me finding my vehicle .Just recently i went back and purchased a 2020 Nissan kick for my wifefrom Sales & Lease Specialist khan Ho. Khan was amazing he listened to everything my wife told him what she wanted and found the right car.Thank you Nissan of Elk Grove!!

Fast service on my oil change fastest experience ever. I was only there for 20 minutes max..

About a week ago I bought the 2021 nissan rouge and I was highly impressed by their customer service. The 2 sales representatives WILL and URIEL not only helped me find the best car for myself but also gave an exceptional service and worked hand on hand with me in answering any questions I had and explaining everything thoroughly. I had previously been too other dealerships as well before coming to nissan Elk Grove but the professionalism and cheerful attitude of WILL and URIEL just got me hooked into making that deal.HIGHLY RECOMMENDED!!!!!!!!!

We visited your location months ago in the beginning of my car search. After visiting other dealer ships we thought lets see what Elk Grove Nissan has. We had met Jack prior and to my surprise he rememberd the car I had inquired about months ago! He was very knowedgable and patient letting me share what I wanted and did not want in a car. I was able to get out of my current lease early and in to a New Maxima that drives like a sports car. Great experience Ill be back for another car when my lease is almost up. Thanks again Sue Ross

I’m always in shock about how efficient and fast and wonderful the employees are! Buying a car at Nissan has been the best experience ever

Jojo and Uriel were both very attentive and helped me find a truck Im very happy with on a great deal. The folks in the financial office indulged my concerns about COVID by going over the papers with me at a table outside, despite the cold weather. I felt well taken-care of at Nissan Elk Grove and based on my experience would recommend them to anyone!

My experience was amazing. I was working with Girlie and she made everything go extremely smooth. She answered all of my questions and showed me how to use all of the “fancy” features on my new car. She even took me over to the service department and showed me where I will be going upon my return for my free oil change, and she introduced me to a few people. Everyone was so incredibly nice. Thank you!!!

This was my first time going to Nissan of Elk Grove. I was more than impressed. I took my car in for a diagnostic check. I found that I had a couple of recalls on my car. And a problem with my wheel bearings. Nissan checked everything out as well as sending me a video of what they were doing. Nissan of Elk Grove continuously sent me notices of the progress on my car. The staff there was extremely professional and courteous. Fortunately my car was still under warranty. So my charge was nothing. I will absolutely take my car there again. And recommend to anyone I know.

Jack Stevens was awesome from the start to the finish! He applied no pressure, was knowledgeable on everything and made me and my wife very comfortable! Very happy with our altima!

Ken in the service department was great. I dropped off my car 12/15. 12/16 Ken followed up; My car needed a new transmission and I asked to get a trade in value and a purchase value. The sales department called me a few minutes later 10am~ 12/16 to tell me they would call me back before 5pm same day to make me an offer. No one called me back that day. At 8am~ 12/17 Ken called to ask what my plan was. I told him I never received an offer on my car so I didn’t know. He said he would rattle the sales managers cage. I called back at 3:30pm~ 12/17 to talk to the sales team they said they would put a “rush” on that for me. I never received a call back. I called back 12/21 at 11am~ to talk to sales again, after explaining the situation to Lucy she promptly called me back at 11:15am~ with the offer. I had to wait a whole

Came in after submitting my information for costco savings. I was contacted and scheduled quickly. I was welcomed by Mitchelle and he showed us everything we needed. I also feel I was provided a fair price for my car and the overall experience was great.

Marc and Jeremy were extremely helpful. They were determined to find what was wrong with my vehicle even though the problem was intermittent.

My wife and I were greeted in the parking lot by a gentleman named Jack Stevens. We acted as if we were just randomly looking even though we had already decided which car type we wanted. After showing us various models of Nissans we told Jack that we liked the Rogue. He then precisely began to explain the differences between all models of the Rogues on the lot.We ran some numbers and decided not to buy until we looked into other dealers to see if we could get a better deal. After days of searching we found ourselves right back at Nissan of Elk Grove, where the warranty and price were the best.Jack made sure all our questions were answered and that we understood every feature on our new Rogue. The paperwork was painless and there were absolutely no surprises in our pricing.I would highly recommend anyone looking for an honest salesman to contact Jack Stevens specifically. Tell him Wes and Sipa sent you😎

I made a vehicle purchase with Nissan of Elk Grove. The staff is sales and finance were extremely helpful and professional. I have always had positive experiences with Nissan of Elk Grove.

My husband come here for oil change. So he wanted me to come here for the next service on our car. Im arrived at 8am and didnt even get out by 11am. I felt horrible, just for a oil change. And I end up paying double from my husband when I only request oil change. Not coming no more.

Friendly staffKnowledgeable peopleAll needed recommendations needed to get my SUV to still run good given!

Service Advisor Shelvin was very helpful and knowledgeable and very professional to his job..

Lucy cortes went above and beyond to help me get the car I wanted and the price I wanted. It was the best customer service ever. I am going to recommending everyone I know to her and the general manager Warren Santos was very helpful too he came out and helped me alot too

Ryan Driebe is the perfect example of great customer service

Everything went smoothly, waiting area is clean and theres coffee and snacks. I like how they take video of my car to see whats going on and send it to me. Thats a plus for me! thank you!

Premium experience, amazing customer service. Will recommend Nissan to friends & family.

I have warranty. I had to call to find the # etc. I was expecting to be on your system. I purchased from your deptm.

John, your service man does an exceptional job in making sure that my car is well taken care of. Thank you.

Man who is your sales agent Jamma or Jambert .His bothering alot keeps on calling me and disturbing me everytime. 😠

I never been in this dealership before and when I call for a service that day for my car they are very helpful. Customer service is excellent.Thank you very much.

I was just browsing for a new vehicle debating between an crossover again or a car. Rick was a big help. He wasnt pushy and was answering all my questions. He would even search the lot for a color or model I was looking at. He made sure I saw every Sentra before I made my decision. This was my first purchase on my own and I was so impressed from the start. Everyone was helpful and friendly. Because of the staff, I will be back in the future for my teenagers vehicles.

Jack went up and beyond for me. I got to test drive with him earlier in the week and he also showed me several options to the Kicks. He made the buying process easy and made us comfortable along with the finance guy. I will definitely let people know where I bought my vehicle and let them know about the wonderful service I got from Jack.

Professional friendly customer service

It was a nice experience...all the peope i talked to are very accomodating...and i got a nice car...

Uriel’s great customer service is what helped me ultimately choose Nissan of Elk Grove. All the Nissan staff were friendly. I was shopping two other dealerships, and in the end I felt the customer service we received from Nissan of Elk Grove and Uriel was above and beyond! We ended up getting a beautiful vehicle! Upon delivery Uriel took time to explain all the new car features. I wouldn’t recommend any other dealership!

I had Claudia and Maria help me buy my car. They were super kind and helpful made the experience over all amazing. Explained everything with detail and answered every question I definitely recommend shopping here!

The Service Rep Shalvin was very friendly and helpful, so was the other Service Rep who helped me retrieved my Cell Phone from my car. This lessen my stress level quite a bit.I have always had very exceptional service at this dealership. I would use it more often except I have a very good local mechanic that provides good service at very reasonable prices and is my closer to my residence.Thanks

My brand new car tire worn out in 37000 miles when it was suppose to be 60000 miles .Sad that I had to buy a new tires from Nissan that’s says that it can go 60000 miles .Isn’t Nissan cheating

Too expensive to have any repairs done at the Nissan Dealership in my opinion

Darian and Warren found and delivered the exact vehicle I was looking for ... all with friendly and professional customer service. It was a smooth, easy, and enjoyable transaction and I could not be happier. Thank you!

Just got a new truck and I gotta say this is probably the best experience I’ve had purchasing a vehicle. First off, I was assisted via online assistant and received a quote real fast. When I called I was assisted by Will Quenga now our internet salesman. He set everything for me so from the moment I arrived and left it was very time efficient. Also, most of the places tell you something over the phone and switch up on arrival but not with Will; he was very transparent, friendly, and attentive to anything my family and I needed. Lastly, everything was right on paper when signing; which makes for a flawless experience and not to mention they have an excellent finance department. Now I’m enjoying my new truck and couldn’t ask for anything more. 10 out of 10 would recommend this Nissan dealership.

Will did a awesome job he got me in and approved and kept saying if there’s a will there’s a way and he’s super cute and funny ask for will he’s the best 😍😍

Claudia Ayala was the best! She helped us go home with a 2021with a amazing price and apr . Couldn’t had ask for anyone better

We had a very good experience working with Jona and Will. Jona went above and beyond coming in on his day off to show us the car we wanted. He answered all of our questions thoroughly and was very friendly. He listened carefully to our needs and got the car buying process expedited.This is the 2nd car we have purchased from Elk Grove Nissan and it has been a very pleasant experience.

This place made us wait almost 45 minutes AFTER the car was done! Maybe it was because it was the free complimentary oil change because we bought the car at that dealer......but We overheard them talk about how all cops are bad I had on a shirt that is in support of law enforcement and they made me feel like the reason they made me wait BECAUSE I had my thin blue line shirt on. Whatever their opinions are, whatever, to each is own but.... leave that at home! Not a very good visit. No matter what, waiting for 45 minutes after the service is done is unacceptable. Had I not gone to inquire about my car who knows how long I would have had to wait. Only giving one star because the gentleman who checked is in was awesome!!! Appreciate how Jeremy treated us when we got there. He was very professional and made the check in process quick and painless. Not the first issue at this dealership, will be the last. We definitely will NOT ever be going back to them. Not worth the frustration. I live almost an hour and a half away and only went back for the free oil change because of Jeremys professionalism the last time I was in.

Jonatan Sanchez was extremely helpful, very honest. 10/10 would recommend.

Incredible, professional and amazing service!! If I could give 100 more 5 star ratings I would. Their service on our car was quicker than I expected and they sent us video updates on our vehicle. Everyone we talked to were professional, kind and we felt they enjoyed their job and truly wanted to help us. Other Nissan locations treated us like a ticket number they couldnt care less about. My mind is at ease I have a place to service our vehicle and will be helped by professionals.

My experience with this dealer has and always is the best!

Jo Jo made our visit easier than usual. Great customer service.

It was great. The salesmen work a great deal for me on a new vehicle with a low APR. I could not have went to a better place. God is great.

I had such a great experience with Vince Hoang. Vince is not your typical dealer salesman as I want nothing to do with those folks. He assembled a great deal together for my new car purchase and am very happy with my new Altima. I will be brining my friends and family right to his door because of my experience. Good hire Nissan of Elk Grove!

I took my car in on Monday 2/15 for it’s first service with 3,700 miles. Upon picking up my car a few hours later I noticed the driver door had two scratches on it. Mind you it’s a brand new car so very noticeable when you see something like that on your own car. I’ve contacted my advisor Jeremy Ferguson about it. They came out and looked at my car and see the scratches/ white paint on a silver Sentra. They told me they would have to look at cameras and get back to me later that day. Well now it’s Thursday 2/18 and I still have not got any confirmation on what happened to my car. I am highly upset. This is the third car we have bought at this dealer in 3 years and they seem to not take this issue seriously or don’t believe me. If I don’t get a call today I may have to speak to a service manager.

Wanted to give a shout out to my sales team Bri & Vince. What personable people they are and made the deal seamless and so fun. We actually have each others cell phone and have been keeping in touch all ready since we purchased vehicles on Sunday. Both my sister and I bought cars and they made it a fun experience instead of a high speed sales pitch. Loved every minute!! Kudos to them and have already given their names out to friends looking for cars. :)

The text and video updates send my Trevor while working on my car are very helpful.

We were very well taken care of on our last visit. There was a misunderstanding about the free oil change but after a detailed conversation with John, he was able to accommodate us with the free oil change for our first oil change. It was a relief for me because I didnt have to argue or get upset; we were taken care of with a smile and it was much appreciated. We will definitely continue our business with Nissan of Elk Grove. Thank you.

Thanks to Trevor Pereira, our service advisor, getting our car diagnosed and repaired was easy and painless. Communication was prompt and concise. His service exceeded our expectations. Thank you Trevor. We appreciate you!

Friendly service and parts department. Sales were also very nice and helpful. No pressure sales and everyone is very pleasant to be around. Keep up the good work Nissan of Elk Grove.

Ken and the service staff were really good communicating with me when my car was in the shop. When some of the parts of my car were stuck in the middle of the winter storm they kept me up to date and made sure any questions I had were answered.

I’m impressed with the excellent customer service provided. Shalvin of service was awesome. He’s transparent and straightforward, w/c is much appreciated in this business. Our 2007 Sentra took its toll; it had multiple issues over the years of putting off minor repairs and untimely maintenance. But everything were specifically addressed and fixed. The car now drives, performs, and feels new. Another that impressed me too is the video update I received showing the engine and the bottom view of the vehicle. I never experienced this kind of top notch service from any other dealerships or auto repair shops.

The best car dealership. I just got an upgraded suv. I came in with my 2016 pathfinder, for which the Nissan dealership gave good price and helped me upgrade to a fully loaded 2018 pathfinder platinum. Khanh Ho is a very good sales rep with 15 years of experience and detailed knowledge of cars. He gave me the best discounts and accessories with the car. I am happy to own a nissan from Elk Grove. 😀👍🏼

Customer service this time was an excellent experience. A lot of support on my needs related to my car questions answered with respect and patient.

Loved the video of the inspection of my car. I thought that was really cool.

Jet was so friendly, helpful, and knowledgeable! My mechanic, Leo, installed a new in-cabin microfilter (for free!), did a 29-point inspection (for free), and filmed & shared an Emmy Award Winning video of what he found during the inspection. Leo found that the air filter was grossly clogged, so Jet installed a new air filter for me and had me on my way quickly. These guys were so professional. They made me feel welcome and part of the group. I appreciated how well they did their jobs and helped me get in and out in no time. They even washed my car. So impressed.

Easy to schedule appointment. Loved the video going over what was done to my car. Vehicle was ready when they told me it would be. Great service!

If you come to this location, ask for GERLIE FEVIDAL! She was absolutely phenomenal when helping PICKING OUT a sentra, FINANCING my sentra, LISTENING to my concerns about my sentra. EVERYTHING. She was top to bottom professional, attentive, empathic, & not just looking for a quick dollar out of me. Nissan of Sacramento on Auburn does NOT come close to the standard of service that Nissan of Elk Grove has provided.This was my 1st official time buying a car. I knew what I wanted & I knew what I wanted to pay and Gerlie & Nissan of Elk Grove team went to the lengths to make sure I got just that.Come to Nissan of Elk Grove; you wont regret it.

Excellent and prompt service