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Cleveland Motor Center
6857 Lake Ave, Elyria, OH 44035, United States
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Cleveland Motor Center
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Ha
Review №1

Juan is by far amazing I came in today in search of a standard car !!!! Instead I’m leaving in a Denali !!! By far the best experience I had and in a very timely manner. Juan even went above and beyond to stay after hours to complete my purchase ! Helped with insurance and even entertained my children ! ! Thank you Juan and windy you are helping so many people including my family have a safe and liable vehicle !

Au
Review №2

My granddaughter needed a car because someone had hit her current car and it was marked off as totaled by the insurance. Someone recommended Cleveland Auto Sales and after looking online she found a car she was interested in. I have to say this company has the NICEST group of employees I have ever dealt with at any dealership. “D” and Rachel were exceptional...working hard to make sure my granddaughter was able to get the car she wanted at a reasonable price...seeing to our comfort by asking if we needed anything to drink or eat since we were there so long. No hard pressure sales just great salesmanship. I’m thoroughly pleased with the experience! I would definitely recommend this place to anyone!

de
Review №3

Cleveland Motor Center got me in, approved, and driving away in a new car the same day!!! They’re great, Juan and Rachel are the best. Great customer service. Make sure to stop in

Tr
Review №4

Let me start off by saying they have the friendliest staff and were very informative. Ismael Ruiz was very professional and helpful. I went in just expecting to look around at cars and they found one that i loved and they drove it in All the way from their other location. I rate this place 5 out of 5 stars.

Ar
Review №5

I greatly appreciate what the staff was able to do to help me in such a short amount of time. My car was literally falling apart with a broken tie rod and sway bar. Needless to say I really shouldnt have been on the road with it I had to do what I had to do. So after finding out this morning that it would cost more money to fix it then what it was worth, Ismael was very patient with helping find the right car for me. I really appreciate him going above and beyond for me. And would recommend him to my family and friends.

Br
Review №6

My Fiance Ashley Just Bought A 2013 Ford Edge From CmC And Juan Was Amazing Shes Beyond Happy With Her New SUV

Me
Review №7

The friendly staff made buying a car so much easier, they are efficient and will work with you if you need assistance. Rachel and Christian were patient with us, which helped us make the decision to purchase with them that much easier. Would definitely recommend them.

Ce
Review №8

Great SUV. Had it checked out the day after I bought it and Conrads said it was a great vehicle and the only thing it was going to need in the foreseeable future was tires. I was pretty persistent about what price I was going to pay and the salesman at the time who isnt there anymore had an attitude about going back and forth with the finance person. Kept asking are you going to let a couple hundred dollars keep you from this vehicle...yes yes I am. There was also a problem with the title but that wasnt the dealerships called it was that the auction that they bought it from in New York took forever getting the titles plus during Covid it wasnt easy process. The new staff worked really hard to make sure that I got my title. I bought it in the beginning of August and I just got my title. The new staff worked really hard to make sure that I was happy that I had a temporary tags in the meantime. I dont know the complaints about this place were with the old staff or because you didnt do your due diligence and picking out a car.

Da
Review №9

I loved how helpful they were Juan and Rachel were big help when I really needed them Juan got me in the door and Rachel helped me the rest of the way she was very helpful and nice

Sh
Review №10

I went in to find me a car I found me a car and Christian did just that him and his wife are the best if your looking for a car stop in 😊

Da
Review №11

These poeple are con artist and their cars are junk!!Worst service ive ever had!!!

An
Review №12

This is by far the best car lot I’ve been too they definitely go out of their way to help you I had some minor problems w/ the vehicle (which all cars do) and they helped with everything &never closed the door on us! Thanks CMC

Vi
Review №13

For the love of god never go here! They throw whatever together to sell you a piece of junk that’ll fall apart and snow ball on you and then they’ll give you the run around.. please don’t!

Ni
Review №14

Thank you again d and Rachel I love my car and am definitely one satisfied customer!!! I enjoyed the whole smooth process you guys made it!

Al
Review №15

This Dealer ship is the best out of them all. staff are so nice and caring.

Ma
Review №16

I had the best experience at Cleveland motor center the salesman are very nice and professional i loved juans company. If you want to go there and get a car ask for juan he will work harder than any salesman i know

De
Review №17

Never answers the phone and didn’t send me my title, waited for two weeks. Staff hung up on me and never called back when I asked for management.

em
Review №18

Rachel Demetrius did an amazing job very thorough very friendly and would send anyone here for a car best place I’ve been to. CMC ROCKS!!!

Br
Review №19

Dee was an awsome salesman ..very professional ...helped me get the car I wanted !!! Im glad I came to cleveland motor center !!!

Re
Review №20

Sold my friend a car that had a bad frame with holes everywhere, cracked windshield, and a bad rear diff. They did their best to hide all the problems by adding motor honey and throwing dirt over the patches, sketchy place to go to, NEVER buy a car from them, run the other direction

By
Review №21

Ismael was a great person to work with and I am very happy with my vehicle

Sh
Review №22

Chris helped me get into a newer car with no problem he was very nice and even helped me with the car seat all the stuff is so friendly and nice they even come and open the door for you

Ca
Review №23

The guy that helped us was awesome. They will work with you on anything and they are understanding. If you test drive a car and find something wrong or anything just let them know and they will handle it asap. If needed I will do business with them again. I will send people their way. Great people.

Ke
Review №24

I have bought 2 cars from Cleveland Motors, I have had a great experience with them both times. Juan Cordova is an awesome sales man and helped in every way he could to make sure I received a great vehicle.

Bi
Review №25

Straight up shady. Sold a vehicle in my name and I wasnt even there nor have I ever been to their lot. And kept the down payment when they bought it back. Tried to hide a big hole in the frame. The owner is very unprofessional and rude. Wouldnt buy a vehicle from them even if they were the last dealership on earth.

D.
Review №26

Purchased a vehicle a few months back and I’m super happy with it! RECEPTIONIST Rebecca was great! And the sales representatives were really nice and helpful and got me in a good vehicle! Owners really work with you in any financial situations. HIGHLY RECOMMEND.

Oa
Review №27

Great service. Good cars

Ka
Review №28

Sold my friend a car that was suppose to only have a missing motor, tore out o2 sensors and hacked off the exhaust.

Pa
Review №29

Leon was the highlight of my purchase, he personally walked me through the complete sales process. He exemplified honesty, and showcased patience. He if didn’t know any better I’d say he lived there ! Amazing experience, I know where I’m going back for my next vehicle!

Be
Review №30

You should make sure that your mechanics are giving the right information to customers when they are repairing a car. I was told a part was bad that wasnt and will be reporting this to anyone I can to let customers know to go elsewhere.

Ni
Review №31

We worked with Dominique and Andrew, and they were both wonderful! They went ABOVE and beyond to make sure we left that day with a vehicle. They were more than accommodating with our price range and went out of their way to make us happy. Were more than satisfied with our experience at CMC.

Ch
Review №32

They treat you like they knew you forever Ill be getting other car from them ... Hope a lot more people get there next car there.. Well tell have a wonderful day now..

Ca
Review №33

Sorry for the pic on this post. Its not aimed at this dealership. This place rocks. Randy rocks. Everybody does. They tell you the straight deal. No pressure. I got a car that I never dreamed I could ever get. With very little down. All I got to say is my wife and I love this place and will be back. Anyone that dogs this place is crazy. Thanks again Randy and Thanks CMC. Happy Holidays

Je
Review №34

Went in today everyone was very nice good price. Just seeing some of the reviews and I feel comfortable as of right now on me and my girlfriends purchase. Thank you guys

To
Review №35

Slow not really communicative Ive went up there twice both times filed out a app and never heard back

Ti
Review №36

Great service by three cars there and one year sales staff is great including the owner. The guy with the hat made every day will work for us we love our cars and we continue on coming back for service thanks guys and thank you for opening up in the Elyria area

Ky
Review №37

Me and my wife went in today in search of a truck. We were walked through all the options and we eventually settled on an SUV and we couldnt be happier! They made the process as easy and painless as possible for us! Thanks again to Mo and the rest of helpful the staff up there!

Ke
Review №38

I shopped around a little and decided to stop here, I was extremely impressed with their service. They helped me finance a car so I was able to drive it off the lot the same day. They made everything very easy, thanks guys!

Da
Review №39

Great service and great prices. They actually care about getting you the right car for your situation. Awesome people.

Re
Review №40

So far so good. Bought a vehicle from them. Addressed any issues Ive had.

Ro
Review №41

Worst place ever better off going literally anywhere else

Ki
Review №42

I would not recommend this car lot to anyone I bought a car 2 days ago test drove it down Griswold Rd it drove ok was told it needed back brakes so today I take it back front end shakes like a freight train also ignition is messed up sometimes it wont unlock an you have to move the whole piece thats connected to it an it unlocks an moved board and there is no trunk bottom completly rusted out when I took it back today I was told it needs ball joints, tie rod an laughed about the trunk as for the ignition he didnt say anything other than its my responsibility to fix it 5500 for this car I am not satisfied

Je
Review №43

Ryan is a very good salesman. Very generous and caring about his customers. 100% go see him if you go here.

Ba
Review №44

Rj hooked me up! He was super nice and assisted with everything I needed. He also was very patient with me and my daughter super happy I came here!

B
Review №45

Awesome car buying experience. Chris was awesome very helpful. Definitely recommend everyone to check out this car lot of youre looking for your new vehicle today.

Jo
Review №46

Scam artists!!! Don’t deal with them. They lie about every vehicle

Sh
Review №47

Excellent place for all ur car needs all you gotta do is have 2 paycheck stubs license job and 500-1000 down and your driving say Shuron Stowers referred you

Wi
Review №48

This is the place to buy a car. Good people and great atmosphere. Took there Time with me and made sure I got the best car that best suited me and my needs.

Da
Review №49

Amazing customer service! These guys are not only knowledgeable, but extremely personable as well. Definitely recommending to all my buddies!

am
Review №50

Ryan was very helpful and friendly! he was super knowledgeable on the cars there and showed me one that exactly fit my needs! the whole process was super fast and easy and he was really reassuring and answered all my questions :) i would definitely recommend going to cle motor center for a car, especially if you dont have credit or have bad credit; they really work with you to get the best price possible. and he treated me like family! 10/10 great employee, great business!

Au
Review №51

Very good in and out and driving today

Jo
Review №52

Very good customer service. I had a couple issues with car that they went above and beyond to correct. I would highly recommend CMC to anyone. Thanks guys.

Ma
Review №53

Great customer service Dominique and Andrew they were both awesome they made sure I left with a car and I was happy they went above and beyond to make sure I left with a car I would definitely recommend people to come here.

as
Review №54

I went in and talked to dom about my dream car and was able to get a deal of a life time, super friendly and on top of their game. Definitely Recommend going to dom!

Ez
Review №55

I was born and raised in Philadelphia. My mother spent her entire life making a good life for me. When I began to attend public school, my mother was weary of me getting into a fight. Sure enough, I was playing Basketball one day and a couple of gentleman started trouble with me. I got in a slight scuffle, and my mother became increasingly frightened by the risk of retaliation. I took a cab to Cleveland Ohio where i moved in with my Uncle Phil and Aunt Viv. One day, I had to buy a car. I went into this establishment, and the sales people were extremely helpful and friendly. I ended up buying my dream car, a 2012 Ford Taurus. Thanks guys!

Ma
Review №56

Came in with awfull credit (I have a repossession and looking at bankruptcy) and they were still able to find me a car that I could drive off the lot for a reasonable price. Friendliest dealership Ive been to in awhile also. Mo was a huge help.

Br
Review №57

They helped me out more than any other place in northern Ohio has I was in and out in no time it was one of the best car buying experience I have ever had but sales man name was Juan and you can tell he knows about the cars and will help in anyway he can

La
Review №58

Bought car broke down after 2 weeks ..Yes it was ASIS but definitely thought that a GOOD business man would make good on his product but instead gets smart andtry to belittle you. That good old KARMA always comes back around cuz you running a shady business...you made off with about 4000...I may cant get my money back but I will make sure I let everyone know not to buy a car from this place.

Mi
Review №59

Great place and especially love Dominique Sanchez she’s a great salesperson

Do
Review №60

Service was great got car I wanted I will be a lifetime customer

Ca
Review №61

Chris and Andrew helped us out in a tough situation. They were patient and down to earth. Highly reccomend!

He
Review №62

The people here are very kind and helpful. The process was a little lengthy bit over all I am very satisfied with my buy. ((:

Ni
Review №63

THANKS VINCE!! i LOVE my new car! great service👍🏻

Je
Review №64

I purchased a Ford Explorer back in June. I already had to replace $1000 worth of parts and still have more parts to replace. I havent recieved a copy of the title to get plates from the BMV, and the temporary tag expires today.

Mi
Review №65

Great cars low down payments they have nice cars .

Da
Review №66

Shady. Thats all I can say.

co
Review №67

I Would Highly Recommend Anyone To Come To Them. Very Great Customer Service (:

Wi
Review №68

Bought a used audi... a4 quattro felt a miss on test drive paid 3500 for the car... took home changed vvt solenoid and oil replaced c.o.p. and a spark plug on the #1 cylinder cost under 200 bucks to fix rough idle on engine. All power to the 2.o liter engine restored. Dealer knocked off $ for the rotor and pads before purchasing. Also replaced rear back up bulb. Got a very good quality car for the price. But I do know European cars. So I would give a 5 star rating if the dealer would have disclosed the vvt issue. But I did give 4 stars in case he didnt know of the variable valve timing issue. They have good cars yall.

An
Review №69

Thanks guys great help . I love my vw bug🎉🎉

an
Review №70

Dont do it. pure trash. sold me a car that had a dead engine after 3 weeks and wont communicate... unless I want another POS for $2000..after just giving them $3500 LESS THAN A MONTH AGO. Mind you, it was paid for out the door. Still has the 45 day tag on(lot of good it did.. only got to drive it 22 days) its still sitting in a Brunswick parking lot so if you want your money stolen, purchase outright from them.. but dont have a job or anything to get to cuz youll lose that.. why? youll be out of transportation in a couple of weeks. As isdoesnt mean 22 days..Never again

Je
Review №71

They dont care about their customers. Once you hand them money and leave the lot you mean nothing to them.

Lo
Review №72

Thanks for the fast painless car buy ! Thanks for being here.

Fe
Review №73

I dont know

Tr
Review №74

I love my new car! Thanks, Moe!

Sy
Review №75

Very Good Service Reasonable Down Payment Works With Your Credit Make Sure You Leave Happy & You Riding Out Nice 👍🏽

Ye
Review №76

Great customer service the willing to work with you!!

ro
Review №77

Looking for a car its a great place

C.
Review №78

Great service and friendly staff

Na
Review №79

Awesome service! Had Me Driving away in no time

Ka
Review №80

Very Great Customer Service ❤️

Sa
Review №81

Should have fixed the backup camera.

Ba
Review №82

Poor management. Misrepresentation on advertised vehicles.

Ma
Review №83

Really worked with us on the down payment & got me into the truck I wanted !

al
Review №84

Low down payment and the car I wanted thanks guys.😀

Vi
Review №85

Thanks Awesome service.

EN
Review №86

Great cars thanks

Ch
Review №87

Good experience

Information
56 Photos
87 Comments
4.2 Rating
  • Address:6857 Lake Ave, Elyria, OH 44035, United States
  • Site:http://clevelandmotorcenter.com/
  • Phone:+1 440-281-9431
Categories
  • Auto repair shop
  • Used car dealer
  • Car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:Closed
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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