Gault auto body does quality work. Bonus, they take care of all the paperwork with your insurance company. Win, Win!
Very professional. Looks like new. Thanks. Tom Vroman
My thanks to Bob, Kevin, Heather and the entire staff at the Gault Auto Body Shop for a terrific job on my daughters car. Fast and accurate estimate, friendly customer service, excellent repair work, great customer communication - this team will go the extra mile to make sure your job is completed properly!
Thanks to Heather and crew. Unfortunately 2nd time back in 3 months but totally took care of me. Very friendly, personable, and not only was my car fixed but the detail work was awesome. Thanks again!
Awesome. They fixed my Dodge Minivan. I did not even realize they worked on other car manufactures.Van looks great. No surprise costs. They were done even before the estimated date. My van was clean.Thanks Tammy!
They were great. I had to go back a couple of times for some fixes after a deer jumped into my car. They were very professional and accommodating.
Great staff. Great work on our car after hitting a deer
Best place
We bought in the past 19 years 3 new cars from Gault. Their repairs are fine. The customer service of the bodyshop last month was awful. They did not call to say our car was ready. They claimed each time I called that the driver whom I booked was on his way to our home, when the driver did not know he should collect me. The driver got me to the shop 5 minutes before closing, at which point the shop overcharged me $100. I realized the overcharge right after the shop closed. I saw the manager at Wegmans and reported the overcharge. He looked at me like I was a pest and responded I do not know. Well, I did! The next morning he called me to say that to get my $100 back I had to go to the shop. Another hour of my time wasted: no way! I wrote to Connie Gault thinking that clients who spent ~$110,000 at Gault would matter. Nop. Her representative who called repeated that their driver did not know he should collect me. He said, correctly, that eventually Gault figured out how to credit my card, but that he did not know why I was overcharged. To my amazement, he did not offer an apology! My time and our custom does not matter to Gault. Our fourth purchase of a Toyota will not be at Gault. Mrs B.
First and foremost karma is very real ... I brought my 2012 Dodge Challenger here to discuss a small crack in the paint on the drivers side bumper and also to fill in the two license plate screw holes Very very minor work the guy that looked at my car with me Chris Boulter told me approx $100 and they would cover the paint I said ok cool i dropped off the car on November 5th...they called the following friday and said that behind the bumper had some cracks and spider webbing ... and that someone could have bumped me in a parking lot I accepted that reality even though it seemed odd ...I asked what options I had such as repair they stated the bumper was bad from behind even though it only had a small crack in the paint so I was a little confused but he insisted it would need replacement I said ok give me an estimate I figured it was what it was right? Ok so I get a estimate for $1147 for new bumper and paint i said ok Ill weigh my options between insurance claim or when I can afford to have the repair ...and thank you ..I picked the car up today November 16th ..it was out back of the shop I walked around back to retrieve the car after asking for a shovel to remove the several feet of snow i moved the car out front to examine the bumper ...to my horror it was cracked all across left to right huge spider webbed cracks chips in the clear coat and several scuffed Marks all fresh like someone dropped the bumper and or a tool on it it was absolutely horrible ...i walked in and confronted Chris about the condition of my bumper he literally told me all that was already there prior and I admit i got a little loud and annoyed but when you have someone telling you it was already there when you know it wasnt is a unsettling feeling I was disgusted and said I wont leave until I find out my recourses if any because I made the mistake of not taking pictures before I dropped it off but really why would I have thought of that it was one small crack in the paint he said they would do nothing to rectify the issue and it was pre existing I called the state police they told me without pictures it was my word against what ever they said but said two try bbb and claims courts either way I realized I was pretty much of luck these people screwed me bad they damaged my bumper and told me it was my fault ....I was furious Chris Boulter made remarks calling me a idiot and swore at me but I couldnt quite make it all out I returned the insults and explained he would get his and what goes around comes around he literally invited me to fight him on north st I was shocked I said if you are feeling froggy leap Im 34yrs old with a career Im not going to get my self arrested but I said go ahead bud he walked back in the building I went to the other part of the shop and asked for a number to whom ever I could speak with that could help I was giving Bob gaults number I could and left a voicemail detailing what happened like I said karma is real I will now need to get tremendous repair or replace my bumper all from a small crack and the lesson I learned today always take pictures ...Im beyond sick from this horrible unprofessional attack and bold face lie
So... how come there is no owner response to the other reviews?
Bang up job on my banged up truck.
Excellent workmanship!