Today was the second time I went to Eye Contact by Kathy for an eye exam and to order new glasses. (Actually I waited a little too long between visits.) I wouldnt consider going any place else. I felt welcome and well cared for. Everyone there is thoughtful,, professional, and thorough..Plus, I found some really cool frames. Cant wait to pick them up. Thanks Kathy and crew.
Everyone here is friendly, knowledgeable, and helpful. Kathy is great at finding the contacts that will fit you best, highly recommended.
We love Eye Contact by Kathy. When we first went to Kathy, she helped our entire family out. My daughter got beautiful new glasses with help from Trisha. My son was fitted for contacts with Kathy and FINALLY overcame his fear of contact lenses! Im so grateful for Eye Contact. We will be coming here for years to come.
I have been going to Eye Contact by Kathy for over 20 years. I love all the women who work here and the excellent care I get every time. My daughters glasses broke and a free replacement was shipped within four days. I feel like Im with family when I come in and I know how much they care about their customers. Never going anywhere else.
Ive been to multiple opticians and eye doctors in the tri state area to fix my complex astigmatism. Kathy was able to figure out my prescription and I can finally see again. Eye Contact by Kathy went above and beyond to help. would give more stars if I could.
Excellent service and selection. Fair prices and beautiful frames. Kathy and her staff are so helpful. Thank you, Kathy!
What a fantastic optical shop. This is truly the best of the best. Eye Contact by Kathy is our familys new eye care spot and we could not be happier.
My family and I have always had a positive experience here. Everyone is kind, helpful and very knowledgeable.
Phenomenal family friend business with excellent customer service. We have been coming to Kathy for over 20 years and her whole staff is like family. I would absolutely recommend Eye Contact without question!! Thank you Kathy, Trisha, Ricki, Molly and the whole team!
Kathy is amazing! She is patient, understanding, thorough and treats everyone like family. I give her practice my highest recommendation!
My family and I have been coming here for years. Extremely knowledgeable and friendly staff plus the office is a very warm and inviting atmosphere. If you have any eye care needs I would highly recommend Eye Contact by Cathy!
The BEST eye care in New York and stellar customer service. Will keep coming back!
I have been dealing with this place for 3 years. Any time Ive called the receptionist is highly rude and recently hung up on me 7 times before I could get a word out. I had to call back on my work phone not knowing if I was experiencing some kind of cell phone issues. When I finally got her to respond and not hang up she was short and verbally nasty to me not even knowing who I was. I told her that this is not the first time I am aware of her extreme rude behavior and condescending attitude. She refused to speak to medical contacts I have listed who call for me at times to make my appointment or reschedule. She has on more than one call refused to reschedule or even talk to them and made it a point to state that I always cancel. Which is not her business and she doesnt know my past few years medical struggles which have kept me from making appointments or work due to illness. When I told her I would have to come down in person to speak to her supervisor she nastly said to me she didnt care if I did come down and said she had other patients to deal with as if I was a patient and didnt need attention. This has kept me from making appointments in the past because she is very nasty and not only to me but also to my healthcare Proxy which also is a woman and has told me she was very condescending to her as well. I would not recommend this place and I am looking to find better care elsewhere if this is how the staff are allowed to talk to people.
Exceptional customer service and eyewear selection !
Kathy is amazing! 10/10 would recommend!
I give this place a 0 rating. Would not honor their 1 year guarantee on glasses when they broke during the pandemic. Wanted my 88 year old mother to purchase a new pair said her old ones could not be fixed. 5 minutes at Sams club they were fixed. You should be ashamed of yourselves she spend over 300 on her glasses. Very very poor customer service
I would highly recommend anyone seeking eye care to go see Kathy and her wonderful staff at Eye Contact by Kathy. They have always went above and beyond for me and my health.
Representatives at the desk and some of the doctors treat you like theyre not happy to see you. Always have an attitute you cant ask any queations....
Always have good, friendly service here.
Everyone is super friendly and very accommodating.
Very friendly place.