I dont know about the quality of work, but they completely lack any customer service. I reached out and talked to her and even set up a time to meet later in the day. I left work early to meet them, but received a message that they had a family issue. I get it things happen, we talked and agreed to touch base in a week or two. I called after a couple of weeks and talked to him and he told me he was on a job and to call back and leave a message and he would call later that evening. I called back, left a message and never heard back. I have also called and texted her, but have been ignored over the course of several weeks. If you dont want the work or are too busy, just say so and dont waste peoples time. Other contractors have the common courtesy to say, either they dont want the job, or that they are too busy and wont be able to get to the job until a later date. I dont recommend them, as the follow through and communication is severely lacking.