The parts department is great. Friendly and helpful. Thanks

The parts desk is knowledgeable and has dealt with a confusing array of orders I’d given them.

I purchased a 2020 Outback Onyx yesterday from Mikey O and he was the absolute best! I was nervous and hesitant, Ive always been a Toyota girl but decided to take a look at the Outback. He explained everything and didnt make me feel clueless. I am a professional nature photographer and wanted something that can take me to the places I need to adventure to, as well as be comfortable and hold all my gear. Mikey made the process easy and he never once pressured me into anything. I cant wait to get out and explore more, Im so thankful for Mikey and the rest of the team at AutoNation Subaru Arapahoe.

I placed an order for 4 parts to be shipped to me. I received 3 of the 4 parts. There was no mention of multiple shipments. So I called and got no answer. I left messages, I got no returned calls. I emailed, I got no returned emails. So now I have an angry customer who has an incomplete repair and a parts department that is incapable of counting to FOUR! They also seem incapable of any kind of customer service to help me fix the problem that they have left me in. I urge you to source your parts form anywhere but here even if that process involves fighting large mythical beasts, large amounts of physical and mental pain. It would still be better than AutoNations Parts dept. (reference order number 5423366)

I really enjoyed having my car serviced here! I was able to schedule an appointment early enough that I could drop off my car before work and take the shuttle into the office. Not only was the shuttle easy to figure out and very efficient, there were free donuts and coffee while I was waiting. This is not the Subaru dealership that I bought my car from, but I wish I had! The technician was able to figure out what was wrong with my car right away and fix it for $0. I feel like I came out ahead because of the free breakfast! I look forward to having my car serviced here going forward.

Mr. Kanin Not Prasertsin provided outstanding service for my 2016 Subaru Forester. I brought it in for a recall and they found a problem with the rear struts and it only has 23,000 miles on it. When I hesitated on the repair cost, he told me he would get back to me. He called the main office for Subaru and got authorization for the parts and repair free of charge. I told him this was my first Subaru, but it would not be my last. Thank you for going above and beyond. Deborah

You couldnt have a nicer, friendlier, more helpful staff. The people who work here from the service department to parts are just super nice.

Fast and friendly service. Helpful and knowledgeable service managers and technical team.

We repeatedly kept getting bad services. With the last previous service, they were about 2 hours behind promised time. Todays service, which was an oil change, I was told about 1 to 1 1/2 hour. Well, it was 2 hours and 15 minutes before I get to leave that place (only because I told one the tech that I HAVE to leave). Oil change...2H 15Mins $58.60 😡😡😡 If you dont see me driving a Subaru Ascent, this dealership is the reason why.

Ordered a few things for my subie. Everything came in a timely manner with updates along the way!

Parts department is friendly and helpful. Big shout out to Camaren for all his help.

Incredible service! I wish all dealerships were like this place.

HORRIBLE HORRIBLE HORRIBLE! They sold me a car with bad breaks and the service team sent me away to get the repairs somewhere else, the manager there laughed at me and his secretary told me to go away. They ended up giving me a check for $400 but I should have sued. Dont buy from Automation its a horrendous company.

Cant fix anything.

Great service

Excellent