Shakes are like drinking cold milk, even when you ask for a thick shake they give you a runny shake. Only place i know that can turn a chocolate shake to vanilla by using so much milk.

Rude cashiers my daughter has a birthmark and was told she looks like she had been mauled by a dog.

Went to UDF off of National Rd. today. Ordered a chocolate shake. I was about to pull out of the parking lot and thought it wasn’t quite thick enough. Walked back in and asked for a thicker one and was pleasantly surprised how attentive an employee, Joyce, was. She remade the shake, no charge, and it was just what I wanted. Great customer service; will be back soon.

We went in for chocolate malts. The place was clean, everyone was friendly. The malts were delicious as always! Thank you UDF night shift 😊

New workers are rude as can be. Takes incredibly long to make shakes. Ignores customers and gives really bad attitude towards us. Very unpleasant welcomes, very disappointed especially since we go there all the time and now all this bad stuff is happening.

I go there often for milk and donuts. Very clean. The people working there are just the best, too.

Good store. Great beer cave, and decent selection of wine, etc. Friendly staff. Grandkids love to go here for excellent icecream, shakes, etc. We also gas up here a lot because of price and convenience (although pump setup is a bit slow).

Not impressed at all with the owner, not friendly and quite rude. We ordered 1 scoop of ice cream and 1 banana split, I asked if the nuts from banana split could be put on my single dip, which the worker said was fine, but when the owner rang up the bill, I was charged extra for nuts... I questioned why and told him that the worker said it was fine, but after a dirty look from the owner, I was told I DO NOT allow that!.... I wont be going back

This place is always clean, stocked, and ready! We love how friendly they are. They do a great job! We love the ice cream flavors!

Great place to get my coffee and very nice personable people!

Best ice in the whole world.

Usually best gas price, but always have a wait for check out. Just a busy place at the registers, especially getting ice cream too.Plan to wait your turn on all registers most of the time.

Im from out of state. Had a major problem here and the price changed while I was pumping my gas. Its scanned my debit card at One price charge me much more when I was done. Not disappointed with a mistake its how they handled it. Had to go through Ohio States Attorney to get any satisfaction. Store manager and home office insisted that it was all legal. I have worked in customer service. Never been so disappointed in a business in my life

Very nice, newer and larger UDF. Good selection of drinks and snacks and good coffee. Friendly staff. Cashier even pointed out gas would be cheaper if she gave me a UDF card which was appreciated.

Neat and clean store. Friendly and polite staff. Always willing to assist.

This UDF has it all. Its very clean and has everything you could want in a gas station, plus some delicious ice cream. The staff are all the nicest people ever. I have never had a bad experience and Ive never had a time when I go in and the staff dont make me smile AT LEAST once no matter how my day is going. 10/10 I reccommend this is my favorite gas station and favorite Ice cream place!!!

Ice cream for breakfast??? Oh yeah!!!

Love this place. Love the night shift. Always come late at night after work. Friendly faces!

Always professional and always affordable gas and shopping

Resident of Englewood, Ohio for over 10 years, and have always felt a warm welcome to the neighborhood untill Friday March 15th about 730pm;  when I decided to stop in the UDF in my neighborhood  UDF at 501 West National road.  I am came in for the special buy one scoop get on free. There was a customer being served at the icecream parlor, I stood behind the customer and waited to be served.  The employee a middle aged  caucasian heavy set female with dark hair,  Wearing a purple shirt was behind the counter serving the customer ahead of me. When she was finished serving the customer she walk over to the half empty trash canister, pulled the bag out tied it up replaced the liner and went on to do a few other things.  Never  Acknowledging that another customer was standing waiting to be served... A older white couple walked in the store and she  Immediately stated Ill be with you shortly.. I then said excuse me, I been standing here for almost 10mins and you never  acknowledge me. I have not been served .. she then walks over to the icecream parlor and states very  Angrily  WHAT CAN I GET.. The employee attempted to serve me ice cream without washing her hands. She went on to slam the leaves of the ice cream cooler as she prepared my ice cream. I thanked her paid for my stuff and left the store...smh

I love this place! It has a fair selection of drinks and snacks, and the staff is always super courteous.

Wonderful place to shop for things you forgot on your supermarket shopping trip, so you can just swing in here and get those few necessities you forgot!

I like to stop in and grab A nice Cold vanilla shake there great

Great Staff, has a variety of foods to pick from and you can use their app to save tons of money.

Great one stop shopping! Can always find what I need

GREAT new store with a huge selection of snacks. I love their milkshakes!

The best shakes/malts are at the Englewood Store @Union Rd.

The milkshakes are my favorite. I also like that they have other needed things there if you need a place to stop on the way through town. The staff is usually pretty friendly

Dana waited on my daughter and I and we both asked for carmel cone crunch and she gave us something totally different and we didnt like it ... she said if we come back she would replace it and I simply said I wasnt going back out and asked her to take our name and replace it at another time anx she said no .. I said ok you just lost our business

Very good gas prices and live their ice cream

Clean. Nicely lit. Clean inside. Nice staff. All good!

For a gas station, its a great place for a pit stop. Includes an ice cream shop as well.

Always love popping in for hot cocoa and a quick drink!!

Good ice cream. fast friendly service

Good gas prices, good ice cream, clean newer store.

Competitive gas prices, clean store with friendly employees

I went to UDF for gas, as I often do, because their gas prices are typically a few cents less than surrounding stations. It is also easy to get in and out quickly.

Best peanut butter chocolate shake around!

An awesome energy drink pit stop, and the udf fuel points are an awesome bonus.

The best milkshakes ever! And always the cheapest gas prices in my area!

Always very clean and the staff are nice as well.

Very convenient for gas and small items.

Great ice cream! Friendly service.

Great service and the ice cream is delicious.

Has gas and diesel. Clean and well lit.

Good selection for a convenience store always clean.

Prompt service and bangin peanut butter milkshakes.

No issues. Brand new location and it looked clean and modern. Friendly staff.

Shakes are great, new store with good selection.

Clean store and super friendly staff

Easy in easy out and service is always good

They offer quality ice cream.

Great ice cream, some fast food & gas.

Always open and great coffee n service

They got very good ice cream

Great service and people, usually a line.

Very clean and very helpful employees

Only go there for shakes and they do them well.

Excellent place to get ice cream

Great place to get ice cream

Very good icecream products

Best gas prices around.

Ive only been there once I cant say much. Just that it was okay.

Great price on gas and a quick bite

Clean building and great ice cream

Quick and convenient for small grocery items

A new, clean store with the best low calorie ice cream around!

Love the outdoor seating

Love it people nice clean

Very clean, friendly staff, good products.

Best ice cream and shakes

Dirty and gross bathroom. Never eat anything from here.

Love their homemade milkshakes

Nice store, clean and convenient.

My favorite icecream ever!

Great ice cream selection

Great for quick stops!

Always good service at this location

Great shakes and malts

Nice

The bathroom here is amazingly clean?

Reward good thing

Love the ice cream!

Go to the ice cream counter say the following: Giant, Chocolate Malt, Extra Malt and use Chocolate milk.. thank me later :-P

Super good shakes

Nice place great staff

Very clean and fast service

Love my ice cream

Great app with deals.

Great real orange freezes!

If you have the udrive card registered online and the price of gas jumps, you get gas for the lowest price of the day. Not to shabby if you ask me.

You guys are the best

Great ice cream

Good ice cream

Good ice cream

Good ice cream

Best ice cream!

Great customer service

Clean friendly quick

Great gas prices