What is this? I asked for a bagel with plain cream cheese and avocado. Why would one half have avo and the other half cream cheese? Plus I just waited 14 minutes from time or order for this. Wowza. Plus was 4.89 go to bo’s Broadway bagel. That’s where I should have went but didn’t want to drive 10 minutes. Disappointed as heeeeck
Waiting 25 minutes for an order through the app. It was two breakfast sandwiches and two coffees. After waiting that long, I noticed all the screens were cleared and my food was still not ready. When I asked about the order, I was told the food must have been stolen. I asked for a refund and was told I should have come to the counter asking earlier if I was in a rush and that they can’t read my mind. I left at that point without the refund or my food. My day and experience with Einstein’s is completely ruined.
Fast friendly service. Had a ToGo order and they forgot my fruit cup but we were eating in the parking lot so that wasn’t an issue really. Still a 5 star because they’re cool about everything and informative about my orders. Kids had a pizza bagel and it was really good. We had the turkey bacon which was pretty good also. Coffee was good also. Mile high and house coffee were worth it. No complaints.
I like this location and everyone is super sweet. But it kinda sucks when I get a bagel and ask for butter and that’s all I taste. I’ve gone to other locations and it’s the same thing, and it’s kind of disgusting. I’m not angry and it’s partly my fault for not asking for a light amount. Next time I will, but I thought it was worth mentioning or suggesting to take it easy a lil bit lol. No point in giving you a negative review for something kinda pointless as over topping a bagel lol. 5 stars either way cause you have really good food and you’re successful with/out my input and I’m always trying something different here anyways :)
I come here fairly often and they’re always busy and probably always short staffed given what’s going on in the world right now but Kelly is always so nice, friendly and accommodating and she always has a smile on her face despite the mask she has to wear and the obviously disgruntled customers that don’t like to wait. Kelly is a total gem, she gets these 5 stars!!!!
Been to this location twice. Both times dissatisfying. Today I placed a curbside pickup order entered my car info in on the app and waited about 10 minutes outside in the curbside parking spot, as I saw no one was in the store I went in to see about my order, they placed my order in mobile order pick ups, so my food was just sitting there. I double checked the receipt to make sure I didn’t accidentally select in store pick up but nope it states on the top curbside. Plus the sandwich was made just really sloppy. It’s not even worth going back when I know there’s better locations.
Awesome Experience! Was having a rough day customer service wise...until I came in to this location. Stephen and helpful and joyful lady...they were both amazing. Thank you so much for brightening my day and providing exquisite customer service
The staff here is super friendly and helpful! If you can save any money on your order theyll bend over backwards to make sure that you get what you want at a fair price. Theyre fast and make great food! Which is very good when youre trying to grab breakfast and head back to work.
Extremely rude employees and they shut down and cleaned up the coffee makers 30 minutes before closing will never return again!!!
Third time in a row my order was wrong. First time was wrong bagel. Second was no tomato on a bacon, avocado, & tomato. This time it was egg whites when I specifically asked for a regular egg. They did fix me up on the last two orders, but, I kinda go by the three strikes youre out rule. Kelly needs to pay attention to customers orders.
Good staff, good food, and it only took an hour for them to prepare a sandwich and a hash brown for me.Edit: it only took an hour and a half...
Ive been stopping here for a while to get bagels and its been a hit or miss. Today was frustrating. I came in for a grab and go and they did take about 10 minutes, but the customer after me had their sandwich made before me. The worst part was getting to work and having most of the bagels mutilated. Extremely disappointing.
Last three times my order for pick up has been wrong, the latest being today - ordered the Garden Avocado sandwich, add turkey sausage. By the time I opened back home it was on a plain bagel without sausage (default bagel is an “everything”, didn’t request a plain whatsoever). So I essentially I got an $8.50 bagel, charged $2 for sausage I didn’t get. Time to find a local non chain spot
Good bagel with an egg. The ladies were very nice.
I went to Einstein Bagels to get a breakfast sandwich and I realized unfortunately after ordering that they did not have a card reader to pay through my phone :(. I was so embarrassed and didn’t know what to do, but the amazing manager and Staff helped me out and provided me with the sandwich anyway! I am extremely grateful and appreciate how kind they were. Although I was still embarrassed they made me feel welcomed. Professional, & friendly staff; delicious food and coffees- I not only highly recommend, but I plan to continue going back💙. Thank you.
Ordered through door dash I noticed extra muffins in the bag with a note stating “Out of hash browns enjoy the muffins.” thank you so much Einstein Staff for doing that!! Food was great!!
Horrible orange juice is water with orange dont spend your money
Always perfect. I love having breakfast once and while here. Prices are high but well worth. Super fast service and great attitudes
I have never had such a mess of a sandwich before. When I got back to work and took my sandwich (Hummus Veg Out) out of the bag, there was cream cheese all over the outside of the wrapper. When I opened it, it was an absolute mess! Cream cheese and hummus everywhere! Did a T-Rex assemble my sandwich? Also, I specifically asked for a pickle, because they forgot it last time. Again, no pickle. There is also brown lettuce in my sandwich. 😡 I don’t have time to drive all the way back. I’m thinking I need to stop going to Einstein’s for lunch. Or at least this location.
Great service so much better than downtown ( where I will never go again after the employee who spread covid19) which forced them to close by the way )
The bagels are great but how about put a sign with pictures of the bagels by the check out so people dont have to go back or forth trying to figure out what they want. Just a suggestion for the convenience of your customers so they can get in-and-out quickly.
The only good thing we got was the salmon bagel. The latte tasted like straight coffee. The bread for the sandwich was really hard to chew. And there was no one else there but us considering it wasnt a busy time, but all the tables were dirty and there wasnt toliet paper in the bathroom. If they were busy, a lot more understandable if the business wasnt pi led up
Fastest and friendliest service around.
Seem to always be out of something. Today was everything bagels that I wanted and the customer behind me was told they were out of something she wanted to order. Good bagels, if they have em
I came in a hurry to pick up a big order, added to my order and then forgot something so had to change it (super flakey). The staff took it with grace and got me out the door in less than 10 minutes. Thank you!!
Very nice staff. Quick service. Great bagels. Coffee looks hot going into the cup but isnt. We tried 3x with staff help.
This is the friendliest location with an A+ crew. They I know how to get their work done and have fun while doing it. They know their customers and that says a lot about a business. Keep doing what you guys are doing Mikeee
I wish I could give it 0 stars today! I work near this Einsteins location and as a whole I like the franchise as well as the menu... when they can get my order correct that is. Today I walked in and ordered 2 spinach and bacon breakfast sandwiches and 2 bagels with cream cheese NOT toasted. I checked my bag since they NEVER get my order right and I had 1 breakfast sandwich (which wasnt even close to what I ordered), and 2 bagels and cream cheese REALLY toasted. UGH! I love Einsteins I just wish they would get more competent employees.
Nathaniel was very courteous and polite. My food was ready quickly and it was delicious. Very pleased with the service!
My husband and I love Einstein Bros. Bagels. Oh my goodness. TO DIE FOR. They also have some of the best coffee Ive ever had (looking at you Vanilla Hazelnut). They can get super crowded during the weekends, but the staff is always friendly, apologetic about the wait, and my orders have always been correct. I will definitely be visiting here again soon.
New hash brown cheese bagel is delicious! I buy breakfast here for my shop on occasion and Ive never been disappointed. Service is very friendly and they make excellent food.
Clean and well kept. The bathroom was in good shape. They brought the food out to me which I havent experienced at other Einsteins. Maybe its because those other Einsteins what are much busier. Added treat to this location is the ice cream shop right next door. 😉 The staff were friendly and professional. Plenty of parking.
Love this location! And it continues to impress. Drake was very helpful and nice, Greatly appreciated. Thanks for the Fresh C&S bagels
I come here every week. Lacy is the absolute best she remembers your order. Often reminds me of what Im getting lol
Great Staff, very friendly. Only complaint is that sometimes the coffee doesnt get brewed in a timely manner. This limits the choice when sitting in. I have seen an empty pot sit for 30 minutes.
Sean and Nathaniel were super cordial and polite! I even made them return my order and ring up a different one! They made our day!
This location has consistently friendly employees and fresh entrees.
As good as I remember from like 5 years ago, however I got there at around 12:30p and they where out every bagel I wanted so I had to settle for my last choice(sesame).
Great staff! Always have had good food since Ive been going to this store.....1.5 yrs now.
Ordered 2 bagels. Food tasted great! The order was made in a timely manner and the staff was friendly.
Good place to get a quick bite to eat. Dairy free options finally!
Go here for bagels, but NOT for your Caribou fix. This location looks like a Caribou and has all the signage, but they dont use the same syrups or anything. They never halve the chocolate in a mocha when ordered (full chocolate is way too sweet), and their iced mochas just taste super off. The bagels are great and the staff is friendly, but they need some serious work if theyre going to have the Caribou name.
Place is terrible. Everything is burnt with little to no smear
Great food, great drinks, could use a tune up on staff. Can be rude and very frustrating to customers. I feel bad for the person in front of me, who had never been and the people just not willing to answer the questions nicely. I felt they were quit rude.
Love the staff and the bagels!!! The coffee was delicious as well! Both breakfast bagels and lunch bagels are amazing! Cant get enough of this place!
Food tasted good and service was super fast. The restaurant looked clean inside. My only complaint is that my bagel was a little bit chewy.
This location somehow messed up my bagel catering order. How does a store that sells bagels and smear forget the smear in an order? It’s not that complicated.
Lets put it very simply : these guys are the bagle mecca. Any type of bagle you can imagine, they have it. The environment inside the store is nice, friendly and usually lively but not noicy. The bagles are large, thick and substantial. They actually pretty much set the standard of what to expect from a bagle.
Now that the Corner Bakery is closed, this place just got a little more popular.
I decided to go at 5am today, as soon as they open, im the 1st and only person there, i asked for a bacon and egg sandwich, get home and its sausage. How do you mess up the 1st order of the day?? How?? The sausage isnt horrible, but i wanted bacon. Also, i got a jalapeno cheddar bagel, and its so burnt, itsDark brown, when it should be a light yellow color. I have never been to this Einsteins, i normally go the one on university and dry creek, and that one is AMAZING by the way. I should have listened to the reviews i read before i went in and checked my order. Thumbs down ladies. Got the 1st order of the day wrong. Wont be going back to this place anytime soon.
Awesome staff and quick service
Iblike their bagles with the honey almond smears. I also like some of their sandwiches.
Great service. Fast service even with a full dining room. Food was awesome.
Awesome SanteFe breakfast bagel. They now use Caribou Coffee.
They are always fast and very friendly here. Love their everything bagels.
The staff here are always super nice to me and are very fast.
Its not bad. Service was friendly and quick the say I went. They messed up my order but didnt notice until I got to work with my bagel. Not big deal.
In general I love Einsteins but in this case this customer service wasnt super friendly and they didnt refill the flavored coffee for the whole 20 minutes that I was there. That plus one of the coffees was lukewarm
The ladies there are phenomenal. Much love.
Late morning visit and our bagels tasted good and fresh. Friendly and fast service.
Great bagels and coffee. Good place to study.
There are only two reasons why I go to Einsteins: darn good coffee and strawberry cream cheese. The first has now been replaced and the second is just a faint memory of what it used to be.
Friendly staff, great service and great food and beverages.... what more can you ask for?!
Great place for a quick bite wish they had a drive through
Great small Einstein place, staff are always ready to help and in the mornings it is usually not very busy. Bagels always taste great!
The service is great and the food always is fresh and location is clean and comfortable and all the employees are great and kind
Had the chicken breakfast sandwich. Good quality bagel. Lower quality ingredients.
Great food and awesome service!
Popped in for quick bagel. Employees rude!!! Actually threw my bagel on the counter at me. Had to catch it before it fell on floor she threw it up there and turned and walked off. Sucky experience!
I love this chain, I just hate the recent quality of the bagels. Other than that this place is great.
Always out of green chili bagels (they must be popular)
This place is awful. Will never go back. Poor service. Not fresh like the Einsteins in Golden! No 6 Cheese bread!YUK
Always great,same crew fast and polite..... thanks guys.
Employess more into talking about concerts and not even washing hands after taking trash out.
I like this place, I like the peopleBekah is good and beautiful to boot. A good crew who get along, work as a team and laugh too.
Love Einsteins this is a good location. Fast, fresh bagels, great service!
The bagels are good and the place is nice and clean but theyre also SO slow compared to every other Einstein I go to. They seemed short staffed.
Bagels are so good and they dont scrimp on the cream cheese.
Always fast service and really good customer service.
Stacie is great. Very nice lady.
Basic chain bagel shop. Thier smoothies are way too sweet.
Must come back soon.. So Good!!🐏
Friendly, fast service. Bagels selection is vast.
Great food. Love the coffee.
Usually this store is really good. I use it often, seeing at it is right next to my work. However, when it takes 10 mins for an egg sandwhich and cost $10, I would expect the service as good as sit down restaurant. The good didnt understand their own menu, rung me up incorrectly, charged me $1 for TWO slices of avocado.I will probably be back there sometime, but for the moment. Not at all.
Consistently out of bagels??? And staff never seems to know how to handle extra items, like when you need 20 gift cards...
Aww BEBRHEHS ?out west
They are always out of bagels and not very polite
The restaurant was a ittle dirty. Smallest portion of salmon ever on the lox bagel - consistently so over a few visits.
Poor customer service and either the bagels are cold and hard fresh from the oven or the sell day Olds in am go to the panerra at river point nice clean fresh
Good coffee and bagels. Its what you want.
Took forever for our bagels. People behind us got theirs way before. My bagel was done and they sat it down to help another employee figure out how to refill the coffee and then forgot about my bagel. When I finally got it my toasted bagel was cold and it was a 25 minute process when the place was essentially empty. Never going here again
I had good prompt friendly service.
Never get your order right. Always under staffed! Takes forever.
Love this place for my on the go coffee and breakfast
Awesome place to get great snacks!
Mmmmmm gooood