I absolutely love everyone there!They are always helpful and kind and polite and even in the rush hour they do their very best! I purposely go out of my way to drop off my packages at this Fed Ex!Thanks Staci

Love this location and the staff! They always go above and beyond with all of my orders and the final product is excellent.

Aaron helped me out with my passport today. He and another employee were extremely polite and helpful. Aaron deserves a huge raise!!!

Abysmal customer service. If the staff acted any more rude and bored and uninterested, Id call it a joke. Instead its just sad representation of bottom tier skills and manners. Im standing here right now wondering why any of the staff chose to work here at all? They literally tried to refuse my request for full service printing. Then proceeded to get rude about it.This Fedex is HORRIBLE.

I am so impressed by this store I will never go anywhere else. The employees are so kind. I left my wallet in the store and did not realize it. Four hours later when I noticed it was not in my purse I called and they had it in the safe for me. I tried to give a reward and they would not take it. GREAT customer service!!!

The driver said he left my package at the backdoor, I dont have gate access to the back of the house. You have to go through the garage to get to the back of the house. The driver left my package in the alley on top of the recycle bin next to the garage. Six hours sitting there until I got home from work, someone could have taken my package.I dont understand why the driver just didnt leave my package on the front porch like they usually do. This is horrible delivery service from FedEx.

I have had nothing but amazing service here. Aaron took great care of me and enrolled my business for an account. He answered all of my questions and I had a lot.They are 100 times more efficient than the post office and I have nothing but praise for the employees I have interacted with.my customers rave about how quick they get their orders!

I love this team!!!!!!! This place is the spot to get all your stuff idc how far you have to drive not only everytime i come in here i get tooken care by ALL staff and immediately someone helps me within seconds. I know i have to be the #1 paying customer i feel like i live in Fed ex on Hampden in Englewood!But i want to give a huge shout out to Aaron!!!!!! this week Aaron has been helping me all the way with this event i am to pass the word about and Aaron has tookin care of all of us in actuality day after day here we are going on OVER 200 flyers printed out and cut and they look fabulous 2nd trip in 2 days and ill be back today!!!! THANKS AARON!! AND TEAM!!!!

Very kind, efficient and helpful staff. Finished my job very quickly and it was just what I asked for!

I am having issues with a FedEx delivery. I called customer support and filed an investigation. Since I hadnt heard back I thought I would reach out to a location near where my tracking information says my item shipped from. It was NOT this location. I spoke to Kfenia and explained how my package was shown signed for, and delivered, even though this had not actually happened. She explained I was correct in calling the customer service number and was kind enough to explain the process of the investigation to me and what would happen if the item was not found. She was kind, patient, friendly and professional. I just wanted to take a moment to thank her for help and support. I didnt go to her location, I didnt purchase any service from her store and she was still willing to take the time to provide outstanding customer service. Kfenia you are awesome! Thank you again.

The staff was super helpful and made sure the posters I got printed had zero mistakes. The Russian lady was super friendly. Best FedEx in town!

Not the greatest service and OMG!!?? What is that awful smell?! I could barely breathe! Couldn’t get out fast enough 🤢🤮

Excellent service every time I have visited here.

Ive been here several times in the last few months and every time it smells like sewage and poop. Not even my mask can stop the stench.

Refused to ship a box. In retail packaging I this item regularly with FedEx and have never had a problem. Location just wants to sell you extra boxes. Go to a different location dont get ripped off here!

The people who work there are great! I needed help sending my uib paperwork..super helpful. Will be back soon!!:) thanks fellas!

I worked with Stu and he was incredible. I was under deadline for a fundraiser that will benefit military veterans and first responders (Motorcycle Relief Project) and my printer at home wasn’t working. Stu helped me get everything printed and folded on time and under budget. I could t be more grateful, please and relieved. You guys have helped a really incredible non-profit today!

Everytime I come in this place everyone is always quick to ask me if I need any help love this place

Just had to spend $60 on bubble wrap and the slowest possible shipping available. GREAT SERVICES....NOT. If I would have known it cost an arm and a leg to let someone wrap something in bubble wrap for you I would do it my self. Never coming back. The post office has better service at this rate. To charge rates like that and to make a comment to me like “we understand how important it is to save money around the holidays”.....thanks but no thanks. Horrible. Just horrible.

Workers aren’t kind or helpful and upcharge whenever they can. Smells like sewage in there too for some reason

Worst delivery service there is. No other company has issues getting me my packages but fedex seems to not only not deliver the packages but then they manage to lose every package they are unable to deliver. Absolutely useless.

I am in design school and having to hand draft things for a project. Stu was super helpful in helping me put my plan boards all together! My project would not have look very good without the help of this fed ex team! Thanks so much!

This is a quick and convenient copy and print center for people in the englewood area. The parking lot is rather small, as many spaces are reserved for the cafe next door. The self-service copiers are great, as they accept flash drives and credit cards, so you dont have to wait to be helped if youre savvy. They have a decent selection of weighted papers for the full-service copy/print area, but the staff (who are congenial) doesnt seem to be very detail oriented when it comes to print quality. That being said, I have been happy ever time Ive gone.

I visited this location today to print and mail a few things. The gorgeous lady that helped me went above and beyond. Friendly and helpful! I even forgot to put in an envelope with the package i shipped and she found it for me when I came back and repacked it to include the thing I forgot! Thanks so much :)

I went to ship a pair of sunglasses I was returning and after providing an address for it the gentleman told me it was going to be $16 for standard shipping. Seemed high for what was probably a 3 oz. pair of sunglasses that could fit inside a padded envelope. When I got home I noticed the receipt had me pay for an item that weighed 1.4 pounds to be put in an 8x8x8 box. At no point did this gentleman weigh my item in front of me. He rang up an item that couldnt have weighed more than 3 ounces for an item that weighed 23 ounces. Never weighed it in front of me, never showed what it would be packed in. I feel very ripped off

In and out in 5 minutes with all staff wearing masks and keeping distance!

Asked me to spend $15+ to repack the return package. Never have it happen to me at UPS. The package is good. Y the hell they wanna charge me $15. At ups, they even return the box with no outside box. Have me contact sellers to switch to UPS.Update: Ok. Before u judging me. The irony thing is I go to the other fedex location on the same night. And THEY ACCEPTED MY RETURN! Look at other review. It shows similar result. 2.7 vs 3.5

Not helpful.

Do not trust this FedEx Office. The manager remembered me and said his Employee made a mistake and my $1,800 one wheel never showed up at my home. The employee screwed up and never added a 0 on 100 making to make its value 1000 the value of the package. There for FedEx showed package as being delivered. Though due to its incorrect logged value the package was left on my door with no signature required. A neigbor claimed he saw teens in the area, I searched and searched for signs of package. I found a packing strap in the woods near my home. Obviously stolen by porch pirates. Had to make 18 phone calls to date. Package is only covered for $100.00 not $1,000 because of this FedEx office mistake. My worst shipping nightmare. Trust no one at this office or FedEX. Not only am I out the $1,800 one wheel but also the $75.00 I was charged to ship the package.

Had to ship some items today, October 9, 2017.A young man named Matthew helped me. He was the best employee of a FedEx that has ever helped me.He was:PoliteFriendlyKnowledgeableWhile maintaining the perfect customer relationship.Thank youC. S. Portesi

I have done several print jobs here. The staff is friendly and super helpful and always greets me when I come in. They often have printing done ahead of schedule.

I have shipping center closer to my house but the customer service at this location is the best Tibet always very welcoming and super knowledgable on all my shipping needs thanx.

Called in about getting some same day business cards made and a guy name Brandon answered the phone. He acted like I was putting him out by the way I wanted to order, which is the same way I have ordered with many other FedEx branches.

Unfortunately for the SECOND time, Ive been denied service at this location claiming that they will not copy anything that is copy righted or trademarked. The document I was trying to print 7 copies of was created solely by an internet user that INCLUDED the DISCLAIMER at the bottom of the page stating VERBATIM Permission granted to photocopy this document for personal use. The representative claimed that they are unwilling to lose their job for printing this document. The document in question referenced the very--popular Dungeons and Dragons game and the author of the document made sure to note that D&D is a registered trademark of Wizards of the Coast - which is what this employee is referring to. Anyone who is aware of this community, game, function, etc... would understand that the ABSOLUTE LAST THING D&D/WotC would do is come after someone photocopying ANYTHING used at the gaming table FOR THEIR GAME. I dont expect a FedEx employee to understand this,. I DO expect a FedEx employee to use common sense. I will continue to use another location that is out of the way but does not choose to inconvenience their customer.

The snooty bald guy here always makes it seem as if you are inconveniencing his day. Very condescending and rude.

Ive been to this location numerous times to either send packages, or overnight letters and have never been asked to provide my I.D. For some reason, today the employees decided that it was necessary to ask for an I.D. in order to accept a credit card payment to overnight a letter. Unfortunately, I had sent my office assistant to do this (which I do all the time for errands like these) so she wasnt able to provide the I.D. She then proceeded to tell the manager that she would just take it somewhere else and he then told her that he can ring it up and have the label printed off online instead of through his system to bypass the system but it would be for an additional charge. This location is less than 5 miles from my office but it seems Ill be traveling to farther away locations in the future. After reading other reviews at this location I guess its not surprising to hear how they handled things

Exceptional service and they go above and beyond to help anyone thats why I keep going back 💓

Came in for time-sensitive printing, but the staff kept walking away from me to help other people. No one employee would stay to follow through helping me work out the printing system, and would talk over me trying to answer their questions. I ended up missing my time window.

Horrible serviceThese idiots were too lazy to look for the right apartment number and decided to mark off wrong address on my package and make me come to the store to pick it up and I still had to pay the full shipping and handling even though I had to ship to pick it up as these idiots were too lazy to look for the right apartment number and decided to mark off wrong address on my package and make me come to the store to pick it up and I still had to pay the full shipping and handling even though I had to ship to pick it up. F*** fed ex

Always convenient fast and friendly. Most of the time. I just use my card in the machines, and dont even need to talk to anybody, wow!

I had a giant pain in the butt of a print project and they were nothing but absolutely helpful and patient with me. Im so glad I stopped here on the way home instead of the one closer to my house. Ive never had such a pleasant experience at a FedEx. Thank you!

Yeah, I have to agree with the others. A very rude guy with short brown hair, a little thick around the waist, was the only employee there. He seemed as if he was annoyed by the presence of customers. He very rudely told a customer who was asking a question about his photos on the computet, Well.. Im not really gonna sit here and give you photoshop lessons.. The customer was actually just nicely asking how to upload and edit a photo. I almost didnt want to do business there and walked away. Then he turned around to say, Need something? I just wanted to print some resumes. He was condescending when explaining how there are machines and cards for that now to do it myself. How lame of FedEx! Anyways, I say Ill get a card. I told him I only needed to put on enough for like 10 resumes. He just stared at me for a minute and then said, Soooo....? I told him I dont know what they cost. He says Maybe like 11 cents. So I told him to just put a dollar on. When I tried to print, I was having difficulties with the machine. I asked for help and tried to be friendly. I saw him roll his eyes when getting up from his computer. He walked over and did it without saying a word to me, and walking away without asking if I needed anything else. Cold, rude service.

Place is run by scammers! They will rip you off just to sell you extra shipping material!

I got ripped off shipping a guitar at this location and heres how. I purchased a Fedex guitar box, packed it myself and took it to the store. I asked the girl at the counter for 1K declared value, signature required and 3 day ground which I thought was about $60, she came back with a $100 shipping cost, so I asked her Is this the most affordable option and she said yes - clearly she was lying, this was not the most affordable option, this was the standard option, and how do I know? because when the time came for the guitar to be shipped back to me I created a Fedex account, entered the exact same dimensions, weight, 1K declared value, signature required and 3 day ground service for a total of $66. I was lied to at this place and ripped off in the process. I would stay away from this store. Create your own labels online and drop off at a Fedex location with a prepaid label, youll spend less. Dont give your cash to these scammers.

They kept me from crying today! So many challenges trying to ship some boxes and they saved the day!

Youre truck drivers fly down my tiny road. Tell youre drivers to slow down! We have cats and kids playing in the street quite often but these dudes fly by anyway.

Terrible customer service, rude employees!! They held our families monthly supply of food package for two days in a hot vehicle claiming they could not locate one of the easiest addresss known to man, any GPS would take you right there as we are right off the highway. I wouldnt recommend this service to anyone!

Im here to tell everyone be careful if youre going to use FedEx to ship Anything! there is a fatal flaw on a certain type of label that can scan and print you a receipt, but wont register in their system. I dropped off a package last Saturday that contained an optical drive from a Desktop I repaired. I had this package scanned separately from my other packages as I did not like the look of the label(never seen one like it before). They scanned the part handed me a receipt with a tracking number that had been pre programed into my companies system as its a prepaid label . So I thought the package would have tracking info the moment it was scanned being that I received receipt. Come to find out FedEx systems can print off receipts for tracking numbers that dont register in their system. I know this because I lost my receipt, and now they have no record of this package ever being scanned. They dont even have record of it ever even coming to Colorado. I asked if they had record of what was scanned on Saturday 9/11 and they said their systems dont hold records like that. I have a FedEx employee that remembers scanning and taking my package and printing the receipt, but they cant pull up any history of what their registers scan and/or print. Then I was told that the package would have to be scanned everytime it moved. Meaning that this package has shipped from point a to point b and back again through their system and they have no record of it. This is a small item that wont amount to much more than 150$, but this could have been Diamond Rings. I contacted their corporate office 1-800-FedExgo and said they cant find it with the number we have, that theyre employee must have printed off a new number we dont know about and there is nothing they can do. anyone that has advise Id love to hear it. Personally I thought the best course of action is to contact the BBB and maybe file a police report. The only thing I did wrong was lose the receipt, but you cant just steal/loes someones stuff just cause they lost a recript!! SMH

Cloud printing and Wi-Fi were both not working, employees offered no solutions whatsoever just said I guess we cant help you. Figured it out myself. This is night and day compared to the location I usually go to on 92nd and Sheridan.

Worst service ever, they wont deliver my package and put me on hold for over 30 minutes. Im going to make sure they go out of business

Been here a couple times. Staff has been decent with me.

The gentleman that helped me was crazy good at his job.

Staff was very kind and there was little to no wait. A+

10 am on saturday... closed... no sign. Store hours say open at 8. Very professional.

I went there today and the guy who served me doesn’t know how to do his job I don’t recommend that location to anyone

Amazing staff, always nice and very helpful.

I ordered 15 postcards via email. They charged me $50! Thats nuts. Do NOT use Kinkos.

Very poor service 👎

Friendly helpful staff!!

Always helpful

Never again