user
Wiregrass Body & Frame Inc
822 N Ouida St, Enterprise, AL 36330, United States
Appearance
Wiregrass Body & Frame Inc
Comments
gi
Review №1

Communication was excellent from start to finish. Started the job immediately and finished the work quickly and professionally. Such nice people. Excellent communication and outstanding customer service! Thank you! Im a happy customer!

Le
Review №2

I hope I never have to deal again with this place. I got my car out of impound and it $337 for the night not to mention I had to go back in 3 different times to the office and you gotta have exact change so they made 3 off my $340 imagine how many ppl do this every time they go in and dont have correct amount of money and are frustrated at this point and tell them to just keep the remainder. To top it off I had to wait 30 min in the 88 degree weather in front of the tow yard to get my truck. After I already paid them and when I called to ask what was talking so long they put me on a line hold and or hung up. No not my type of customer service

Bo
Review №3

Awesome staff. Car was done before spring break.

Ga
Review №4

Very good work!

do
Review №5

Car looks new and they did a great job.

Ca
Review №6

Great Customer Service and Quote

Sh
Review №7

They know what their doing and get it done right.

Mi
Review №8

Extremely customer focused and highly recommended! Prompt service, friendly associates, and best work in town.

Bo
Review №9

Have always provided good honest service.

La
Review №10

Customer service is their priority here and it shows. They repair things right without taking shortcuts and in a timely manner. They communicate with you throughout the entire process too. Highly recommend this place!

Ro
Review №11

Did a good job on my vehicle. Would use them again, if needed. Everyone was kind and helpful.

Pa
Review №12

Do great work.

Ja
Review №13

Was involved in an accident which resulted in a total loss. National General insurance did not cover their driver, and I was out of a truck. Wiregrass body and frame helped every step of the way, were very helpful and understanding. A special thank you to Jasmine.

J
Review №14

QAULITY WORK, QAULITY CUSTOMER SERVICE, QUALITY PEOPLE. SO RARE TO FIND A BUSINESS WHERE THE CUSTOMER MATTERS MOST! AND MY CAR LOVES THEM TOO!

Ja
Review №15

Bruce Wayne is there to great everyone and they do the best work in town.

Li
Review №16

Robert jones the best

Lo
Review №17

Very professional, high quality job. Quick turn around time.

Ri
Review №18

Received a quick walk in estimate. Ladies were friendly and knowledgeable.

To
Review №19

They will lie to get the business take longer to fix cause they dont know how to manage there shop.

ty
Review №20

Not very good had gaps in the doors and had a left a bad water leak in the trunk. On another car got a paint job that faded and peeled off after 2 years. Over charged as well. I ended selling both cars. But will not be back.

Ro
Review №21

Always excellant service with very high standards - prices are more than comparable.

Sa
Review №22

So far good!

Ch
Review №23

I went to this shop in late 2015 to have my plastic bumper repaired/replaced. I explained that my insurance had already paid me, and I was looking for ways to complete the job cheaply but correctly. They said they could repair vs replace the bumper with two days of work. 5 days later (3 days overdue) I pick up my car. The repair appeared to be done skillfully, but the paint job was aweful. The entire bumper had the orange peel appearance. I waited another couple hours and they improved it but still did poor quality work. I signed the paperwork that claimed the work and parts had a warranty. Approx 5 days later, the repair fell completely apart and the materials underneath the bumper fell off. When I returned to show them what had happened, they claimed they would not honor the warranty as it was a repair. This was in complete opposition to what they claimed before the repair. They then accused me of trying to engage in fraud and told me that I should not report this to my insurance company as this would incriminate me. I promptly called the insurance company, they said I had done nothing wrong but b/c they paid me to get the repairs done myself, they could not help. I agreed completely with the insurance companys assessment of the situation. I then called the better business bureau and filed a complaint. Several days later another piece of the bumper came off. This time, they were more responsive (probably due to the BBBs inquiry). In the end, they admitted the repair should never have been done, and a replacement of the bumper should have been done in the first place. They did replace the bumper at no cost to me. They did insist I was trying to engage in fraudulent activities, which was verified as false through my insurance. They simply tried to save a few bucks, and it took them a long time to realize thier repair was outside of their skill set or not possible with the part. Be careful, they are difficult to work with.

Ja
Review №24

The staff was friendly and kept me updated. They completed repairs on time and did and excellent job on the wash and detail.

M
Review №25

Friendly staff and fast work

Ga
Review №26

Very knowledgeable and responsive!

Su
Review №27

They helped me out from stressing out the ladys great

Jo
Review №28

Quality Work and Service

De
Review №29

I took my car there for a repair. They had it over a month to complete the repair. I got the car back and had to take it back in twice to fix things THEY messed up. I finally gave up because I was tired of being without my car.

Mi
Review №30

Outrageous towing fees

Ca
Review №31

Estimates

Information
12 Photos
31 Comments
4 Rating
  • Address:822 N Ouida St, Enterprise, AL 36330, United States
  • Site:http://wiregrassbodyandframe.com/
  • Phone:+1 334-347-0440
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations