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Penske Truck Rental
3721 O Hara Rd, Erlanger, KY 41018, United States
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Penske Truck Rental
Comments
Ra
Review №1

Great place but they need to tell you over the phone that if you dont use there insurance they hold 150.00.

R.
Review №2

Great customer service. There was an error with my order and the team worked to correct it. Thank you for making my move run smoother.

Yo
Review №3

It’s my third time here, 3 times in a row . And they could not even make a braking pads or the check engine light done. I have to come back again and again forever. It’s a waste of time and money! Terrible service ever.Again, I got the appointment on last Friday 11/20 for regular service. And they told me that I would get my truck back on Sunday 11/22. But until now 11/25 they hasn’t get it done. And told me that I got to wait until Monday! Plus nothing guaranteed! This is crazy!

Ri
Review №4

Had a few issues along the way of picking up my truck for a one way rental, that I returned back to this location. Zack L. was AMAZING! Addressed and handled all the issues even though it wasnt this locations fault but where I originally got it from. He went out of his way to get the situation handled and money refunded. Cant thank him enough. Customer service as its BEST! Would defiantly use this location again.

An
Review №5

Price to high for jas one day rent

Ra
Review №6

Its was great

Je
Review №7

Pricey, but friendly and helpful.

Ta
Review №8

Good experience so far so good

Ja
Review №9

First place rental. All phases are sanitized. Great business and a free day given. Wow

To
Review №10

Cant beat prices, lift gate truck is always way the way to go, moved myself. Refrigerator dolly and the lift gate will do it all. Great customer service and reliable. No surprises here!. Thank you and kudos to this great rental!

ni
Review №11

Rented a brand new truck from this place, truck was in terrible condition and all beat up and ran horrible. They didnt want to do anything about it tried to lease a truck from they keep saying its ready when its not I do not

An
Review №12

If I ever need to get a moving truck I will always go back to Penske. Great people and very outstanding customer service. Pluse its cheaper than the other guys

Ke
Review №13

Very friendly, quick and efficient. Was in and out with my rental truck in 15 minutes. Would use again.

Ko
Review №14

We have used Penske for our last 4 moves, and wont use anyone else...Uhaul who?! Excellent customer service, trucks are in great running order. Ease of pick up and drop off. If you have an issue they take care of you. Thank you!

Ll
Review №15

Fantastic rates, great folks that will work with you on rates highly recommended.

Ro
Review №16

The service I received on March 31st was far beyond impeccable. I had the pleasure of dealing with Brandon and Andrea and lets just say that they made my whole life. I had a reservation with Budget and even called the day before to confirm that my reservation was still in tact but of course that disgusting company had no empathy and still had the nerve to charge me a No Show fee, even when I showed up just for them to tell me that the truck wasnt there. I called Penske and got Andrea on the phone and not only did she find the truck that I needed but she was empathetic during the process. When I arrived to Penske, Brandon was able to pick up from where Andrea left off and it was a smooth transaction. I had not one problem with either associate and they really valued me as a customer. I told them that I would give a great review and I hope they read this because Andrea and Brandon made my day so much better than what it was. Use Penske for all your truck rental needs, it will save you time, frustration, hassle and any other negative thing you could feel. Do NOT use Budget.....Use PENSKE!!!!!!!!!!!!!!!!!!!!

Mi
Review №17

Great staff. Very knowledgeable, clean truck. Very reasonable prices

Ka
Review №18

They service my wifes box truck helpful employees and knowledgeable. Competitive prices and availability.

De
Review №19

The young man who helped us was very polite and quick.

Do
Review №20

Trucks are nice and clean and newer models. The rental rates are great. Much better than Uhaul.

Br
Review №21

Great staff and trucks. This is by far the nicest place like these are town.

Je
Review №22

Nice people. Very professional compared to their competitor U-haul.

Ja
Review №23

Very helpful, gave me a couple extra days for free willing to work with you if you need to postpone and reschedule

M
Review №24

Way better availability and selection over any of the other local UHauls and will beat their prices.

De
Review №25

Quick and easy. Favorite rental place

Ju
Review №26

Great service and professional staff. Clean and trouble free equipment.

Ja
Review №27

AWSOME PLACE !! VERY FRIENDLY.

Ri
Review №28

Great service clean truck reliable truck and great pricing easy to drive

Da
Review №29

Fantastic customer service! Now I know why people choose Penske over others even though theyre more expensive.

No
Review №30

Didnt rent a truck bcuz they led about their rates

Ri
Review №31

Good service

Tr
Review №32

Prices beat uhaul

To
Review №33

Great and friendly people

Ro
Review №34

Great people

Ga
Review №35

Decent place

Se
Review №36

Very rude and inconsiderate

Ja
Review №37

Sheep

du
Review №38

Great staff

Ch
Review №39

Friendly an kind guys on night shift

Fe
Review №40

Quick service

Ed
Review №41

Great staff

Pa
Review №42

Nice and fast

Information
62 Photos
42 Comments
4.3 Rating
  • Address:3721 O Hara Rd, Erlanger, KY 41018, United States
  • Site:https://pensketruckrental.com/locations/kentucky/erlanger/009210/?utm_source=google&utm_medium=organic&utm_campaign=google-my-business-HPTL-0092-10
  • Phone:+1 859-371-4310
Categories
  • Truck rental agency
  • Moving and storage service
  • Mover
  • Moving supply store
  • Transportation service
  • Trucking company
  • Van rental agency
Working hours
  • Monday:8AM–12PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:8AM–2PM
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