Needed to get 2 iPhone 8 screens repaired and also needed SIM cards replaced for them while changing carriers. Quick, easy, very good value for the time and money spent. Recommend.
Very reasonable prices. Excellent service. Professional, experienced staff. I had the battery on my iPhone 6s replaced for $55 and they put a free screen guard on it as well. Way cheaper than having to buy a new iPhone! Better prices for accessories than my carrier. Omar was very friendly and helpful. I will go back there again.
Went there to replace broken front glass. They installed a tinted ( couldnt see screen), and totally defective cover. My volume stopped working, my screen kept turning black and in general the phone was totally messed up. After 3 return trips in one day they finally agreed that the phone was so messed up that they agreed to order the proper LG screen. After a few more days the Correct screen arrived and the defective/ garbage screen they initially installed was replaced with what should have been done initially. Sloppy and careless job initially done. They should have seen the phone was not working when they tried to return the damaged phone to me. I must admit after several torturous days waiting for the replacement, my phone is finally working properly (back to normal). All this was unnecessary if the correct replacement cover and installation was done at the beginning.
I got my phone fixed here before and it was great, but this time not so much. Actually, not at all. I recently cracked my screen and had water damage so got it repaired, they replaced the fee was $200. Okay, no big deal. A day later the top right corner of my screen stopped working, then eventually the whole screen. I noticed little hairline fractures immediately, I called and asked for some sort of refund or discount and they flat out told me no. I had to do some negotiating to get my phone fixed properly and they did NOT honor my warranty. These guys are absolute ripoffs, after paying the initial $200 I paid an additional $70 to fix THEIR mistake. Never coming back. I advise you find another phone repair business to fix your phone.
Excellent work. Very professional. Great customer service. Knowledgable, friendly, and honest. I would recommend them to everyone.
Incredible service oriented business. I feel totally comfortable taking them anything. They always work hard to save me money and I leave there thinking they should have charged me more. With helpful service folks like these, Im not even going to bother trying to DIY my next phone hassle.
Im so happy they fix my galaxy watch!Highly recommend them 👌 I only paid $25 not bad at all
Fixed my daughters iphone screen. Friendly staff and fast repair service.
Excellent service. Nice employees. Quality work!
I requested a repair quote to replace a worn down key on my MacBook keyboard. Of course anything Apple is too expensive so I opted to hold off on fixing it. However, the guy I spoke to was really nice and very helpful. He gave me good advice when I asked him for a good recommendation on a good PC laptop for my wife. Very much appreciated. I will be going back to CPR next time I need computer repair.
5 star service. They made a mistake and quickly made up for without any questions. Great to do business with them.
I had an iPhone repair and when I went to pick it up the screen was not put back on securely and was lifting off the the back casing and plenty of other things I could go off about but spend your time other places
These people are experts and courteous. The plus, they save you money.
Great service and competitive price.
These guys are friendly and they do as promised in the time they said. In my case, they said to be there by 4 PM for a same-day job. I got there at 3:50 PM, they said they could maybe finish by the next morning because it was cutting it close to their closing time, but one of the guys said to go ahead and come back at 5:45 PM so I didnt have to drive back from Chula Vista the next day. I appreciate that they finished on time and saved me a trip. Ill definitely be back here for other repairs.
I recently cracked my MacBook screen to the point that my laptop wouldnt even turn on. I called multiple places in search of finding the cheapest and most trustworthy place; and without a doubt, I ended up at JI. I have been to JI three times now, I have not once been dissatisfied with the service. The customer service was superb and the amount of time taken to get it back was very fast. Overall, This company is very well run and trustworthy. 10/10 would recommend!
Highly recommended to anyone! Best work you guys! Went in to get two phones fixed from the screens & battery & all is good now thank you! Good pricing and deals too 👌🏼👍🏼.
Great and friendly, took care of my Iphone 7 Plus without hesitation, and knew what needed to be done. I am so happy with them.Thank you
Accurate estimate, description of work to be performed and timely completion. Workmanship appears excellent.
Excellent customer service. Very appreciative of the help from Kevin on my Samsung Galaxy internal storage issues
They did a great job in fixing my phone so I recommend them so give them a try 👍👍
They were Great on any level they were Helpful
Very good service cant complained
I just spent a ton of money on a new phone that I dropped and cracked almost immediately. No apple care but luckily I found these guys who were able to fix the screen quickly and put on a screen protector so this wont happen again. It was great price, quick and everyone there was extremely nice and professional.
They quickly repaired a cracked iPhone screen for me at a very reasonable price. Great customer service, highly recommend! Next time I decide to drop and break my phone JI Phone Repair will be the first to see me. Thanks again, keep up the great work!!
Always professional, courteous and helpful. I have had about 5 items fixed here.
Quick and friendly service. Kept my phone clean which is certainly important right now and the repair looks great! I highly recommend these guys for anything phone related you need. Thanks again for being open!
Fast efficient money saving repairs.
Very helpful and accommodating staff! Ive gone their twice with issues and both times Ive gotten a great solution. They were even able to install their custom pro screen protector in my Galaxy S9+ which has huge beveled sides! Support local businesses like this one for sure
Love this place. They do great phone repairs and will notify you when something unexpected needs to be fixed. Their customer service is excellent. Their repairs are done in a timely matter and quickly notify when done. I wont go to any other place to fix any phone. Great techs! To make things better they dont charge you a arm and a leg. Completely honest and am greatful for all the work theyve helped me with. Thank you JI Phone Repair
Just came here for my first time, and I felt welcomed right away. Omar was on top of his service, had all his information on the spot. Every question I asked he had an answer to it, He didnt had to ask his manger or look it up on the computer, very knowledgeable. I came here to fix my iPhone screen, and replaced the battery. I would highly recommend them to get your phone fix.
Best phone repair place in Escondido. Gave them a call to see if they can fix my phone they were super nice. Came in same day to fix my phone they have better prices than other places and they explain everything before doing anything. I highly recommend this place.
This is the most honest and reputable store in the history of man. I walked in because I thought my screen was broken. They recommended I take off my broken screen protector.They could of been dishonest and replaced the screen. They were so honest. They have great integrity. I highly recommend them.Really all the staff was super friendly and polite. This is the store for all your needs. If it has a screen these guys can fix it. Thank you
I’m so glad I found them I cracked my screened on my iPhone 8 since I had no screen protector they fixed my phone quickly and they did a great job 👏🏼 I picked up a case and temper glass and I gotta say their stuff is good quality . Price is reasonable they sure know what they are doing. I will be coming back no doubt
Excellent service a couple weeks ago. The USB-C charger cable wouldnt stay plugged in my phone. I couldnt figure it out on my own, so I brought it in fearing Id have to pay for a new port or even just buy a new phone. Omar looked at it, dug some hard-packed pocket lint out, and refused to take any money for it--not even a tip. He then volunteered to look at a hairline crack in my 2-in-1 laptop screen and took several minutes to look up how much the part might cost, again for free. (I chose not to get that repaired because the crack is hardly noticeable and not worth the money to fix.) He was super friendly and super professional the whole time. When it comes to customer service, he gets it. I would not hesitate to come here again.
This place is awesome I got rice stuck in my charging port and i brought my phone in to repair and they were able to clean out fast and easy no issues this time was free of charge thanks guys I will always use and refer you guys for phone repairs thanks again
Came in to replace my iPhone battery on my 6. $45 later I can actually use my phone and doesn’t turn off after 5 min of usage. These guys know what they are talking about!!Thank You
Best phone repair shop in town. They are honest and charge reasonable prices for phone repairs. I am all about providing a good customer service, Staff at JI repair shop are very well trained with excellent customer care. In all, this shop exceeded my expectation.
Respectable customer service. The workers are very knowledgeable about the phone and tablets they work with. They specialize in hardware but have another branch in Murrieta that can help with software issues. The experience was pleasant.
Dont go here its a scam. I called for a iphone repair got one price over the phone just for a screen replacement, then got there it was a whole way higher price. I dont care paying the higher price its just the principle. Maybe better training on whos answering the phone.
My kid dropped my phone and screen was static. They first told me that it would need a new screen for $135. When I returned a couple hours later, it was fixed for only $50 labor with a promise that if the issue recurred, they would apply the $50 as a credit towards my full repair. Friendly, helpful and honest guys! Thanks!
I would give this facility 6 stars if that was an option. Repaired my MacBook Pro expertly, in one day and the cost was 1/2 of the price quoted by Apple.
Great place good service as well they fixed my galaxy note 8 camera glass quick and its like it never even broke. If you want a quick and painless place to get your phone fixed I would recommend here!!!
Fastest service, and the most reasonable turn around time! I cracked the screen on my iPhone SE and they made it like new in about an hour. Includes a warranty on the screen. I will definitely be a return customer here and I hope you give this company your business as well!
They were able to Change my iPhone XS Max screen really quick and since I was new to their location they gave me a screen protector ! 10/10 would definitely recommend
Quick, professional, and quality work. Would not go anywhere else for phone repair. These guys went above an beyond all expectations.
These guys are great! Very friendly and very helpful. Also, they have great prices for used phone and phone repairs.
Took my sons phone in to be dismissed and repaired. Told it should be done in 2 hours and that they would call us to come get it. 3 hours later and no call. We called and were told it was unfixable. 4 stars because a call to let is know what was happening wild have been nice
Love this place! First went to JI when he was working out of his house.They know what they are doing. Pricing is affordable. Once I called to get a price on a phone screen and Paul said $25- OK great Ill be by. He called a few minuted later to let me know he had misquoted me it was $20-Very Cool and HonestGlad I found them.L.Moffitt
Cleaned out my phones charging port for free
I am so grateful that I found this place, they replaced my shattered phone screen in a hour and a half for a quarter of the cost that I would have paid to replace it. They were honest and helpful explaining ahead of time how much it would be and how long it would take and then stuck to their estimate! I was impressed that they could fix it, but even more delighted with the low cost. Ill be recommending this place to anyone I know who has a damaged phone or tablet.
Great customer service, honest, fast, and fair price. What else do you need?! Highly recommend.
BAD CUSTOMER SERVICE BY PHONE. I WAS THINKING TO GO FOR THE PRICE HE GAVE ME BUT HE SAID: I recommend you go to the other place!... and handout. ill not recommend people to this shop never.
These Technicians Are Bright! Friendly, and Intuitive. They work as a Team, Have specialty support masters visiting weekly. Call or Stop in. I Do Walk, across town for this kind of caring. Im a Droid idiot. Readers of my posts know it. I Need Help. I Get it Here.
They did a great job
Super helpful staff. Quick and great prices!
I was in a big hurry and they were so sweet and fixed my phone right then. I was in and out in 30 minutes! While it was a little pricey, I was more than willing to pay for the amazing service. Highly recommended them and will definitely go there for all my phone problems.
Great job repairing my phone. Didnt take long at all and the price was great. My phone is looking new again! Staff was very friendly. I also sent my sister here and they took care of her as well.
This is a great place to get your phone serviced. They changed the battery out in my Android and it is working great now.
Well first off for me its a huge turn off to go to a business and to see one of their employees with a company shirt and who went into the closed store and came out to be smoking a bong in his car out in front of the store. Not what I would like to see in a professional business. My dealing were good. They had to go through 4 screens on my LG v20 before they found one that worked. When I went to pick up my phone the screen was bad. They took 15 min and replaced it. Come that night the proximity sensor was not working right. Took it back they fixed that and the headphone plug that they broke. Finally after 4 days all is good. They followed through and got my phone working correctly. Two concerns one is it leads me to question how good the parts are if 4 screens were broken and also they charged $50 for 15 min of work to change the screen. And they told me up to 2 hours to fix it. Seems like a lot. Anyways Ill use them again but kind of put off by some of my experience. They customer experience was very dry and made me feel as if it was a bother to have them fix my phone.
Manny fixed my daughters cracked iphone screen in less than an hour. It looks new. This is the place to bring your phone in for repairs and there is also a good selection of cell phone accessories. Convenient location and 5 star service.
These guys are really good. Other places told us phone was toasted. These guys fixed the phone in 5 min. Wow. Thanks JI repair. 😁
Wonderful people, super service and fair pricing.
Brought my iPad In here for a simple screen replacement and now its broken they called me that they are trying to fix what the broke but its been over a week and they keep giving me the run around.
Great place to come get your phone fixed. They have so many cases to choose from. Quick and easy. Had me out in less than 30 minutes.
I found JI Phone repair, Escondido CA, to fix my son’s IPad Air 2 screen on yelp. I chose them because of the 5 star rating. Did on line questionnaire to get price and appointment. Had a little issue with the confirmation of deposit amount, $30, with “Stripe” however web site was clear and straight forward. Quoted amount on website was $70 Material and $30 Labor. I had checked Apple and same service was $299. Selected appointment time with JI one hour from time I submitted deposit payment. All 1st rate!I then called shop to ask if I could bring it in latter in the day. JI Person explained that he did not see my order/appointment in the system. Then explained that if this was for service on the IPad Air 2, the pricing on the website are incorrect. The actual price is $280. I suggested this “error” in the Website should be corrected. He explained that he is not the person for JI that would correct This issue.I would understand if this was a reasonable increase, however 3x!?!?
Very polite with great customer service. In and out with no problems and my phone is like new again. Definitely will be coming back.
Very tech savvy. Highly recommend. Quick, knowledgeable & inexpensive! Would go again if need any tech support.
The power jack on my 18 month old Moto X pure phone was becoming intermittent and it was becoming hard to charge .I did quite a bit of research and called around many shops in the area looking for a facility that could repair the jack. What I found was that it took a specially trained technician to do the soldering since it involved sensitive electronics.The ones I did find had a decent price but a long turnaround time or a higher price for a short turnaround time. It was important that I had a short repair time since I did not want to be without my phone for long.I found Jl repair by driving by and walked in and asked for a quote. They were about $20 less that I found elsewhere and they provided a one-day turnaround.I got my phone back repaired as promised and its been working great ever since. I will definitely be going back to them if I need any other service for my phone.I know of two locations in North County of San Diego one in Vista and one in Escondido, I used the Escondido facility.
Extremely reasonably priced. Friendly staff but very backed up and no rush orders. Not a place for Executives trouble but a good place none the less.
Fixed my iPhone 6 and iPad Mini same day as a walk-in. High quality repair for both devices. Reasonably priced. Friendly service.
Same day service and the staff is really nice and know what they are doing. Thanks.
Ive been going to jl for a while and I love there awesome service and there wonderful job they do definitely great place
Professional and straightforward. They managed to fix my Galaxy S3 that another shop couldnt, and in good time. I do recommend!
These guys are great! They are fast, friendly, very accommodating and they know what they are doing! Their prices are also very reasonable.
This is my third repair with these guys and we again had a great experience. I dropped my iphone and it shattered, I drove straight there and it was repaired in less than 2 hours. Their repair prices are reasonable and competetive. Their customer service is excellent.
Great customer service! Cheapest I found in town!
Went here and got my phone screen fixed in 2 hours. It was a Moto so it was a little more expensive but they had the parts in store. The screen now has some minor pixel issues, but it works and was way cheaper and easier than getting a new phone.
They saved me hundreds of dollars and really helped me out with my HTC m9. I am so grateful to their services and 100% recommend them. Thank you
Called for information on screen replacement. Fast friendly answer. Seems like a reasonable price. Will give them a try.
Took care of us while we grabbed a fro-yo. And 20 minutes before they closed! Very impressed and professional.
They tried to charge me $250 dollars to repair my iPhone 6 plus. When I asked how come? There only response was because its different than the 6. I ended up going to the Apple Store. They did for me for $150 with original parts.I dont recommend this place.
They did a great job fixing my broken phone got it done on time and at the price he told me it would be. Good job!
The prices there are great! And have good costumer service they were quick and were super friendly :)
The staff super friendly and the prices for phone repair have been very reasonable! Every time my phone breaks I know where to go.
Broken screen repair gone wrong. JI couldnt replace my screen (OnePlus 5t) unfortunately, wrong parts were ordered delying repair, extra damage was caused by poor installation when correct parts installed, poor communication, and not very warm welcoming at store location.
These guys fixed my Samsung phone and did a great job. Highly recommended!
Water spilled the phone and the screen went black then after letting it dry for a day it wouldnt turn on for the last week. Dropped my phone off at 3pm and got it back working at 7pm for only $52! You guys are the best thank you!
Great place for phone repair, professional and fast service!
So I am writing this review for my mom. She took her phone here to JI Phone Repair, and it had a cracked screen. they told her it would be done in about an hour or 2, but that they would call me when it was done. 3 hours had passed and still no answer. Finally we went back to pick up her phone hoping it would be done, and when we got there, they told us that supposedly it was more than just a cracked screen. and it was going to be more expensive than what they had originally quoted. I told them we were going to get a second opinion before going forward. we took the phone to another shop called Fix My Phone SD to get it looked at by them. they told us that they found a bunch of problems inside of the phone all of which looked like they were caused by a technician who obviously didnt know what they were doing. and that there were parts that had been replaced with aftermarket parts in the phone. before this phone broke last week it had never been opened before.. it was brand new when she got her phone. and she had never taken it get worked on by anyone. So thank you Fix My Phone SD for showing us the difference between OEM and Aftermarket parts. and after they put all of the original parts back in and replaced the screen with a new one, everything worked as it should. and it only took them about 30 minutes to do the repair once all was explained and whatnot. and they gave my mom an excellent deal on pricing cause they felt bad about what JI did to her. so why it was going to take a total of like 4 hours at JI is beyond me. but I will never go back to JI ever again. incompetent techs and low quality parts now thats a dangerous mixture... STAY AWAY! do yourself a favor and go literally anywhere else. but I went to Fix My Phone SD and they were great!
Second time there, and the staff is awesome quick in and out service took care of my problem
My phone was shattered and the screen was coming out & I took it to these guys to fix. Obviously after I was so hyped because it had been broken for so long. After 3 months or so I had never dropped it, until one I was getting on the bus and dropped it. The screen popped out again! I even had a case on. Im not sure if when they fix your phone they replace your battery but if they did they used a cheap ass one or something because my phone dies at like 60% and if I want to use snapchat or something I have to be charging it or itll just turn off and say its dead. It never did this before they fixed it. Worst place ever. Btw I have an I Phone 5s.
Really good customer service and they were very knowledgeable and fast...
Their service was fast, they explained everything to me and they had my phone back to me in just a couple hours.
I have been consistently pleased with the service at JI. It is unfortunate that I have had so many occassions to use them but with teenagers, what can you do!?Thanks for the great work!
On 9/21/2015, I called JI Phone repair to see if they could fix my cracked screen on my iPhone 6. They said yes and their asking price to fix it was $95. I could not pick up on the same day, that was my choice due to prior engagements.I come back today (9/22/2015) at 230pm to pick up my phone, I received bad news. First, they had to use two or three different screens to fit my phone. Next the salesman said they touch id isnt working and the touch screen isnt working. Next, the phone is overheating when in use. Now, I have to wait until 730 for them to take it to the Apple Store in the Escondido Mall to see if it can be fix. I wish Google had negative star rating system, I think they screw up my phone.
Got my phone screen replaced and hour and 20 minutes, at the exact price they quoted before.
Great guys working here, helpful and they even stopped me from buying a battery because they said it wouldnt help.
I havent stopped smiling since I got an email from Juan at JI Phone Repair, Solana Beach today. I dropped my Galaxy S7 in water and I thought it was over for my phone. Ever the optimist I took it in to JI Phone Repair, Solana Beach and spoke to Juan who gave me hope. A few days later and my phone is back to life and there was no charge, no new parts needed just some expert TLC from Juan. Thank-you JI Phone Repair, Solana Beach.
These guys are honest and know their craft.