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BoxDrop of Escondido
320 S Escondido Blvd, Escondido, CA 92025, United States
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BoxDrop of Escondido
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Kh
Review β„–1

HELLO EVERYONE! I WOULD LIKE TO THANK JASON ON HOW EASY TO TALK TO HIM. NO HASSLE AND HAS A VERY SATISFYING CUSTOMER SERVICE. WILL DEFINITELY RECOMMEND HIM TO MY FRIENDS AND FAMILY MEMBERS WHOEVER WANTS TO BUY A MATTRESS! AWESOME DUDE! VERY FUNNY AND COOL! :) HAPPY CUSTOMER HERE! πŸ‘

Kr
Review β„–2

What an incredible experience. Took my 18yr old daughter to shop for her new bed. Once she narrowed down what she liked, there was no crazy salesy stuff in trying to get her something more. He even told her to try it as if you were going to sleep. John, you were awesome and will not be forgotten! I will recommend anyone looking for a new mattress to come see you! And well be back when its parents time to upgrade our bed!

Bu
Review β„–3

Great experience very welcoming here jason was amazing cant wait to put my new bes up!!! Thank you drop box

Ad
Review β„–4

Easiest purchasing experience!! Had a huge inventory to choose from! Best prices in town BY FAR! They even helped me load the mattress and box spring up in the truck! They have local delivery as well for small fee. I WILL NEVER BUY MATTRESSES FROM ANYWHERE ELSE.

Sa
Review β„–5

Jason was so helpful and knowledgeable! Good quality mattresses and lots of selections! When I have a need for more mattresses I will go to only to him! Good quality! Good prices!

Sh
Review β„–6

Jason was a super cool guy felt comfortable and welcomed he was quick I was in and out and very happy with my purchase

Di
Review β„–7

Saw BoxDrop on my FB feed,so I made my apt and Im glad I did, Jason was very helpful gave me options. Getting my mattress delivered. Happy Customer here highly recommend.

Al
Review β„–8

The mattress I got from here is amazing! Not only is the mattress amazing so is the owner Jason. He’s so nice and welcoming and ensures you get a great mattress fit to your standards. He also plays great music, the experience is 100/10. You walk in and already feel the great vibes. You should definitely come here to buy your mattress!!! Prices are unbeatable and the owner is awesome :)

Sk
Review β„–9

Jason was great so helpful answered all my questions helped me and my father inlaw pick out the perfect was a great experience

Ri
Review β„–10

Jason, the owner, and his family were great to meet and work with. We were in and out in no time and treated fairly. It was a great experience and we walked out with the four mattresses that we needed. Thank you, Jason and family! Take care!

Ar
Review β„–11

Great prices, good selection, easy to work with. Would highly recommend!

Ye
Review β„–12

Best prices, arrived fast and great customer service.

Ch
Review β„–13

Jay is the man! I saw some good reviews so I figured I would check it out. Just scheduled an appointment and get to check out the mattress to my comfort. Paid and brought it home same day. It was a pretty quick load from back door of the shop to my truck. Im writing this review because my back is a 1000% times better now. I just wish I didnt wait so long.

Sa
Review β„–14

My kids and I had a great experience...My kids picked out their own mattress, which they love...We were treated so well and I enjoyed the great conversation...Definitely worth making an appointment...

Al
Review β„–15

Great experience, got a good deal on a mattress, box spring and bed frame! 90 days to pay plan approved! I cannot wait for it to arrive and get me a good nights sleep! Excellent customer service!

La
Review β„–16

Found on Facebook. They were super quick to respond and set up a time for us to come. They were super friendly, we left there, not only with a new mattress and frame, but also with lifted moods. Quick, friendly, and affordable.

Ar
Review β„–17

Amazing service. His daughter Olivia was so cute and accomodating. Will definitely come back for more mattress.Prices are super affordable!

C.
Review β„–18

Jason made buying our new mattress easy and stress free. Ths showroom was clean and our personal appointment made it comfortable and safe! He had a straightforward easy-going approach that my husband and I appreciated, with no pressure sales technique he left us to explore our options and discuss finances in private. He answered all of our questions and explained the shipping process. Overall I would recommend this location and we will be returning customers.Did we just become best friends? 😁

Ca
Review β„–19

Excellent service! Fast delivery! Great prices!

To
Review β„–20

Let me first say that I was real skeptical at the start of this. But I was pleasantly surprised by the ease and a great price I received on my mattress and frame. I’m very happy with my purchase I got my mattress and I was expecting full price I would recommend to anyone looking to get a great deal on mattress.

MA
Review β„–21

The only thing I can say is that I walked out of there feeling like I got a good deal, I want to thank Jason for the great discount,future customer for sure!!! ⭐⭐⭐⭐⭐

Ke
Review β„–22

I came to this store yesterday to look at two twin beds and possibly a king. Man the prices are good. I’m going to be back this weekend to make a final decision . I am probably going to buy from them bc I love to help family owned businesses. If you’re looking for great prices, great beds, and great service check them out!

Ca
Review β„–23

Great place to go and get a new bed and frame amazing prices. Food was alright the peanuts that came with the box were stale.

Os
Review β„–24

Great experience. Jason is very friendly and knowledgeable. The beds he sells are high quality and very comfortable with reasonable prices. I ended up getting three mattresses from BoxDrop!

Ja
Review β„–25

I just bought a mattress here for my daughter. It was a great experience! Marian and Jay took care of us and gave us a great deal on a queen mattress. My daughter is excited about her new bed and just slept on it last night. They even hooked up an upgraded box spring and a free memory foam pillow to seal the deal. Good people. Thanks guys and good luck! Will be looking into a headboard in the future πŸ˜ƒ

Lo
Review β„–26

Shopped around, by far BoxDrop Mattress had the best prices! Service was exceptional.

An
Review β„–27

Finally got what I needed!! I am moving in a couple of days and I am so glad I found this place. Overall it was a great experience and I am very excited to try my brand new bed.Thank you so much

Ed
Review β„–28

I purchased mine today, Jason is top notch! Friendly, works with you, gives different options. Would definitely recommend this place to anyone.

ma
Review β„–29

Jason and Mary at Boxdrop are wonderful humble people they made our shopping a happy transactionThey have nice beds and mattress affordable pricesThank you Jason and Mary

Vi
Review β„–30

Great prices and great people. They are awesome and very friendly. Kept me up to date with what I bought.

So
Review β„–31

Great prices and great service here! Jason helped me find the best mattress for what I was looking for. I’m a student and was looking for something affordable but great quality, and that’s exactly what he helped me find. To make things even better- they deliver too! I recommend this place for anyone looking for a new mattress.

Al
Review β„–32

Needed a mattress after making the move to Esco and came here, the service was absolutely wonderful and shopping for a mattress was super easy. They have a lot to choose from and their showroom was very clean and tidy. Got mine for a great price and waited only a week maybe for delivery from the warehouse so I could do in-store pick up, honestly would recommend this place to anyone who needs a new bed. I originally heard about them from a post my sister found on Facebook and am so so glad I came here as my first choice for a mattress.

Ti
Review β„–33

Excellent customer service,easy leasing approval! I went in to get a mattress yesterday and I was greated at the door. I was in and out of there in about 30 minutes with no hassel!!!

Ma
Review β„–34

I had to sleep on this mattress for a couple weeks before I rated the quality and its a 5. Customer service is a 6. Thanks Jason for your help. I highly recommend Box drop for anyone looking for a mattress. High quality for a fraction of the retail price.

Le
Review β„–35

Great selection, great prices, and great service!

Ki
Review β„–36

My husband and I love our bed! We highly recommended this place for quality and affordable beds! Great customer service!

Fe
Review β„–37

Excellent service and very friendly

Vi
Review β„–38

Awesome pricing for mattresses, bed frames and other bedroom furniture. Jason and Fabio were great to work with and gave us a great deal on our new king size mattress. I would definitely buy again from them and recommended them to everyone.

Sa
Review β„–39

Great experience overall buying new furniture and mattress with Jason from BoxDrop Escondido. Best prices I found! Excellent quality and fast delivery. Thank you so much πŸ‘

Br
Review β„–40

Fantastic customer service! Awesome business model! This is the best way to purchase your mattress! The fact that we were able to make an appointment to visit a mattress store made my wife and I feel special.

Ro
Review β„–41

Easiest and most pleasant shopping experience Ive had. Jason is very knowledgeable and offered me a deal I couldnt pass up. Definitely recommend this place for anyone looking to buy a bedroom set/mattress! Thanks again Jason and see you soon.

Cr
Review β„–42

Been seeing their advertisement on fb for quite a while and finally gave in. Went Sunday to check out the mattresses and soon as I walked in I was welcomed by Jason. There was a couple there as well looking for a mattress as well but that didnt stop Jason from giving both of us pretty good customer service. Went looking for a queen and two twin mattresses and that is what I paid for. Delivery was fast and friendly as well. Forgot the guys name but he was very good at communicating with me as I guess for some its hard to find where I live. Everything from start to finish was great. Just gotta day that my queen mattress did have a small red mark from what I am assuming was the market that was used to mark my name on the plastic over the mattress. No worries though Im not complaining just a heads up for sellers to make sure it doesnt happen to other mattresses. Hoping to a good night sleep or Im coming back to change my rating lol :p

Co
Review β„–43

I have to say Jason over at BoxDrop exceeded all of my expectations as far as customer service & knowledge of the product. I went to several mattress stores that day and didnt get the experience I did once I stepped into BoxDrop! I finally got my set I was looking for. I would definitely recommend Jason at BoxDrop to all of my friends and family. Thanks Again!

Bi
Review β„–44

Great customer service. Just bought my king size bed and mattress with Jason. Great prices and great quality.

B.
Review β„–45

Check Ryan & Jason out - great deals on brand new beds! Just go try em’ all out - pick the one you want and you will be sleeping better tonight.

Mi
Review β„–46

I have now bought 3 bed sets through Ryan. Everyone who visits loves how comfortable the beds are and we love ours. Best deal in town. Highly Recommend!!!

El
Review β„–47

Just want to say thanks again for BoxDrop of Escondido, the in-laws were coming into town and I havent quite prepared the guest room,thanks to BoxDrop Escondido having my back,in-laws slept well and were comfortable in my new guest room. thanks again!

Be
Review β„–48

Would like to first and foremost say thank you for the professionalism and the patience with myself and my wife! We did find some great quality, very reasonable living room furniture, and after getting a deal we couldn’t refuse we got a bedroom set as well! Great service, great vibe, and would recommend anyone looking for furniture to go here and get that experience of a life where REAL CUSTOMER is a thing of the past! Thank you very much again Jason to yourself and staff for the unforgettable experience at your business!!! 5 STARS AND WOULD OF GAVE 10!!! Keep up the great work and keep coming with the great deals, and GREAT CUSTOMER SERVICE!!! THANK YOU from myself and family! I will be back soon to get the two bedroom sets you should us for the kids!!!

Ad
Review β„–49

Great customer service! Love my new bed frame!! Definitely recommend!!

Eu
Review β„–50

I came across this store when I was searching for mattress delivery services on OfferUp. I reached out to Marian from the location and she sold me a full size mattress and box spring. Everything seemed fine until about a month in when the mattress started to dent in the middle. I was the only person sleeping on it and I weigh no more than 165 pounds. I reached out to Marian but I didnt receive a response until 2 months later. I asked for a refund because when I reached out, it was during the time frame that she gave me. I was refused the refund but then I was told I could make an exchange. That was perfectly fine with me but when I sent in picture of the mattress, I was refused the exchange as well. The owner told me that since my mattress was being stored in a garage, I would be unable to do the exchange and the best he could do for me is to offer me a discount on another bed.Basically once you buy the mattress, you are stuck with it forever and even if you have issues, they will do absolutely nothing to rectify it. I would not recommend this business to anyone. There are much better mattress stores in the area and they have much better customer service skills than the employees at this location.The owner was also the one who told me I could do the exchange in the first place but he seems to be the worst of them all. He wasnt the slightest bit interested in actually assisting me. If I could offer one piece of advice it would be to stay far away from this place and its sketchy policies and mattresses.For clarification: My mattress was never in a storage. When messaging the owner I misspoke. To me, the mattress was in storage because I didnt have immediate access to it but it was actually being stored in a friends garage. I tried to explain this to the owner but I guess he isnt able to comprehend. He also used that as an excuse to cheat me out of my exchange. Stay away from this place.

ra
Review β„–51

Was in and out. No up selling, kool vibe. Its nice to be treated like a person and not a sale.Rad

Co
Review β„–52

Great customer service.. Its not easy picking the right mattress from all the different selections you have now days but Jason made it very easy for me to pick the right mattress he’s very knowledgeable and he’s a very funny guy

Ve
Review β„–53

Just got a mattress from boxdrop they where really nice people, I really liked the bed I bought from them and they helped me bring my bed all the way to my room ! Thanks

Ti
Review β„–54

Everything was quick and easy! The customer service was great as well very friendly people!

Le
Review β„–55

Great customer service! Highly recommend this store☺️

ja
Review β„–56

Very friendly, fast service.

Ma
Review β„–57

Very friendly owners

va
Review β„–58

Very good prices I recommend that you go

D
Review β„–59

Between looking for a good mattress, Bonito and Barrato. The manager Jason helped me show me my best options and finally buy a mattress. I sleep like a baby.

Information
66 Photos
59 Comments
4.8 Rating
  • Address:320 S Escondido Blvd, Escondido, CA 92025, United States
  • Site:http://boxdropescondido.com/
  • Phone:+1 760-695-7499
Categories
  • Mattress store
From the business
  • Identifies as Black-owned:Yes
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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