This was my wife’s second deer hit. They fixed up her Cadillac like new! We are very happy! Professional team!!
Better Body and Paint kept me informed of any changes that came up that needed my approval. While fixing the dent from the accident, they offered to fix a rusting dent that was near but not part of the accident for a reasonable price. They did an awesome job.I received excellent customer service with all my repairs done on time and within the quoted price.
Highly recommend!!! My car was a victim of a hit and run in the parking lot at my work and of course no one fussed up. Better Body & Paint was recommended to me by someone I trust and let me tell you they were fantastic! They went above and beyond what I expected and I will definitely be using them again and again.
Sought repair of our rear bumper from a hit and run accident from Better Body and Paint in Eugene, OR. We initiated the bid from Chicago with photos of the damage, and Marisa was very easy to work with. We received a very thorough repair estimate, with a reminder that the visual inspection may disclose additional repair (which it did). Marisa explained the additional work needed, and the final bill was within the adjusted estimates. Very happy with the repairs and timeline. Would highly recommend!
Very professional shop, clear communication, very good work & reasonably priced. Provided extra care by detailing our vehicle before returning it to us. I recommend them.
Very courteous. Felt that they were going to do a great job!
They are so nice, & the work they did on my car was PERFECT! They went above & beyond....my car never looked better....(not even when I bought it)! Their prices are better then anyplace else I checked! Over all. .it was a great experience!
Very professional owner listens to your issues and offers acceptable solutions at reasonable cost. The facilities are clean and well maintained. The receptionist is friendly and helpful.No complaints.
I brought my car in for an estimate from an auto accident, they were very professional and friendly and gave me an estimate and even said could get me in following week. I was extremely happy to hear this. Their original time frame to complete was two weeks, however to my surprise they were done prior to this. I am extremely happy with their work and efficiency getting the job completed! I will definitely recommend them in the future!
Great people. Very helpful & professional. They did great work on my rig when I hit a deer. Thank you BB&P.
This is my go-to body shop. They go above and beyond whenever a friend or I go here. If your looking for quality work and straight forward talk, this is the place to go.
Farmers Insurance told me these guys were good and that I should consider using them for my car that was damaged from a deer. I agreed to use them because they were close to my office. I had no idea that when I picked the car up they would have it all cleaned up inside and out. Their service was top notch... all along the way I received emails with progress reports- no need to call and bother. Showed up and the car looked amazing. Very please with these guys! I would recommend them for sure. Thank you guys... great work.
It is great to se that customer service still exists. These folks went above and beyond on taking care of our vehicle. I would highly recommend them and will definitely use them again.
The receptionist was nice and friendly. Super happy with the service I received here. My car was not only fixed for what I brought it in for but also cleaned inside and out. Hopefully I won’t need their devices again but if I do, I would definitely come back here.
Better body and paint was professional and easy to work with. They kept me informed of every change to my estimate and completed the work in a timely manner. I highly recommend them.
Ive had two major repairs done by Better Body and Paint and found both their work and customer service very good. Easy and good - what more could you ask for?
I hit a deer in my brand new Toyota 4Runner and did a pretty good amount of damage to my drivers side. I went to Better Body and Paint to get it fixed. They worked with my insurance company (Allstate) and it went really smooth. They dealt with the insurance directly and I didnt have to worry about anything. They were quick and efficient at getting my car fixed, and they did a great job.
Not only the best in Lane County, and Oregon, but maybe in the U.S..
Staff was incredibly helpful and efficient in rehanging my door on my Honda Element. Will definitely be back! I recommend them strongly for your auto needs.
We have used Better Body & Paint several times for various vehicles over the years. Every time they do excellent work and we are highly pleased, which is why we keep returning. Our latest visit followed a small accident, to replace a bumper. Not only did the bumper look great but they fully detailed our vehicle inside and out. Its a 10 year old car that looks brand new now. We couldnt be happier with the quality of work and customer service from this business.
I went in for a estimate and drove away with the issue I had, resolved. I highly recommend this Shop for your body work: they complete work in a timely manner, do excellent work, and have respect for their clients.
After an accident with a careless Tire Service Truck - my anxiety about my car being put back to show room order was high. Better Body & Paint did an awesome job. Their level of detail and customer service rates the highest in my book! I told them they should change their name to BEST Body & Paint. If you are looking for a caring and quality shop, Better Body & Paint will not disappoint!
Great job done by this shop on my 06 Hummer. Parts can be hard to find for that vehicle but this shop got the job done and made it look new again. Keegan is straightforward and held to his word. I really hope I am not in another accident, but if I need repairs again I will come back!
I simply cant say enough about the service at Better Body and Paint. I had a run in with a deer, and my daughter, a teenager, had a run in with a post while learning to drive. The folks at Better Body fixed both problems with not only excellent skill, but maybe even more importantly, with impeccable customer service. They communicated what was happening at all times, gave me a fair price, and treated me like a human. Rare in the industry from what I hear from my friends. I would definitely suggest you give them a chance to earn your trust as they have mine.
I took my car here because its close to where I work after a fender bender. After I dropped it off my coworkers told me horrible things they have heard about this place, horrible customer service and shotty work and overall poor quality work. But I couldnt DISAGREE more. I took it to kendall for a quote first and they barely looked at it, the gentleman at Better body was very thorough looking at my car and giving me a lot of different scenarios to expect. My car looked perfect when I picked it up, my only issue was they didnt communicate super thoroughly when it was done. Their text service thing isnt super accurate but overall it was a great experience.
Awesome experience! They finished the job much faster than they projected and my car looks amazing again! Thank you
Just spoke with my client that had her van fixed at your shop. She came back into my office to tell me what a great experience she had. Once again, another happy customer. Thanks guys!
I have used Better Body & Paint for my personal vehicle - sad to say a few times. One time I did not think it was my car they were driving up with because it was SO shinny clean and new looking. I have refereed them out to SEVERAL friends and have never heard a bad thing about them in return.I personally have met the owner at business networking opportunities and find Stephen Jensen to be knowledgeable, caring, easy to work with and a fun guy with a sense of humor. He has a staff of the same.I hope IF you have a need to have any body work done - you call Better Body & Paint
Great place to get your vehicle fixed.
They did a fantastic job repairing my car, and got it finished a week early!
Excellent customer service and craftsmanship. My car is good as new. They took extra care and went the extra mile. Ill surely recommend them to anyone who asks.Thanks so much!
I have had the opportunity to use a few different body shops in my lifetime. But Better Body and Paint hands down was my best experience. I had another car hit me and I needed to get my new car fixed. The quote I got beat the other two I had also received. When I dropped off my car they made sure that a rental was there waiting for me. They handled the other persons insurance and I had to do nothing. I was told that it would take two days to repair and paint. I was surprised to get a call within a little over 24 hours to let me know that it was ready for me to come and get. When I showed up Steves repair staff had done such a great job. They even had repaired a few other minor nicks around the area they were repairing. I would highly recommend Better Body and Paint to anyone who needs to have their cars repaired.
Professional folks here. Prompt and courteous. Work was done quickly and car came back better than new. On State Farms select list of repair outfits and I see why!!! Couldnt be happier.
Fast, courteous, friendly service! You simply will not find better work anywhere in Eugene! For the first time in dealing with auto repair, I did not feel like someone was trying to take advantage of me for being a woman! They felt more like family.
Better Body and Paint puts quality back into body work. You can trust these guys with any repair, big or small. I give them 5 stars and two thumbs up.
These guys are great! I cant say enough. I had a fender bender and they helped me through the insurance process like pros. They went to bat for the repairs that my car needed with the insurance company when the insurance company wanted to unnecessarily total it. Thank you so much!! I will be recommending you to everyone. The repairs were done beautifully and my car looks better than before.
The insurance company of which I am a client pays for, but does not insure, the work of Better Body & Paint, yet my insurance agent, who has had her car repaired there, recommended them. After several recommendations from her, I realized there might be some validity to what she was offering, so I gave them a try. I own a black Nissan 350Z, and it is my passion, so I wanted the best work possible. Well, at Better Body & Paint, I received more than the best work possible. Three times now, I have received results in both bodywork and paint that have been beyond what I have imagined. Each time I pick up my car it looks fresh and new, and it is always washed and cleaned both inside and out! Moreover, not only do I receive great results, but also the customer service with Truell Doyle and his coworkers is like having my car worked on by good friends. Truell has gone out of his way to find the best parts possible, while avoiding aftermarket deals—an effort that is not consistently made by other companies—and I always feel very comfortable while I am there. I am also very pleased to say that the final cost has remained fair and always much less than I anticipate. Finally, I have sent a good friend of mine to Better Body & Paint for both body work and paint, and she was as happy with the work and final cost as I have been. Not only do I highly recommend Better Body & Paint, but also I will continue my work with them, and send as many customers as possible.
Better Body & Paint does great work and they really care about their clients. My car was fixed perfectly and they even detailed it for me! I highly recommend them Better Body & Paint!
Great body and paint work on my Gti and I am a picky person!
Great place to do business. Very polite, friendly, on time and great work!
I had my car fixed there and the service was excellent!! They did a great job on the car and I was very happy. They went above and beyond!
I was referred to Better Body and Paint from my Allstate Agent. I live out in Thurston ORe. and was able to get a free loaner car, my car picked up from my drive-way and delivered back out!Never have I had an Auto Body company work so hard for my business. Plus, they worked with my insurance so I didnt have to go through the hassle of taking time out of my schedule to deal with an adjuster.Keegan was the gentleman that helped me, and he was BEYOND kind and patient with me and the other patrons that came through. I would recommend Better Body and Paint to anyone looking to get the job done well, and fast!
I had a great experience here! Derek went out of his way to take care of my vehicle and saved me a lot of hassle in the process!
Steve is active in the community and has built a brand to be proud of at Better Body & Paint. Steve and his team have set the bar for service with free pick up and delivery for damaged autos while maintaining high standards in quality in all of their work.
Very nice staff. Good work all around very happy
Second experience with this first class establishment. Superior service and quality!
Referred here by insurance. These guys are awesome and know how to deliver quickly.
I really appreciate Better Body & Paint returning my truck to brand new condition after I wrecked it.Thank you guys!
Derek did a great job fixing my sagging door and got the job done quickly and cheaper than anywhere else. I am very pleased with the service I received.
Worst experience ever! This guys fix my truck but after a few months everything began to fall over. The paint was not good. The material that covers my bed liner always look fake although they told that is was new but no it does not look like the original. My front glass gasket started to peel off after it was repaired and i noticed they glued it with something black instead of silicone.
Love working with this professional staff