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Eugene Windshield Repair
1090 Bailey Hill Rd Ste A1, Eugene, OR 97402, United States
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Eugene Windshield Repair
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Yo
Review №1

I had a neat surprise waiting for me when I arrived for my appointment! The windshield repair was very fast, no more than 45 mins for two spots. Paperwork was minimal, but I spent a good amount of time with the receptionist because they helped me with good advice and references for other businesses. The repairman was a good person as well. Highly recommend their services for anybody in the Eugene area.

Bl
Review №2

Michelle was such a sweetheart. 😊 She took care of everything for me. I was seen immediately that day after I got off work and they explained the whole process to me. Their work turned out great! I will definitely choose them should I ever get another chip in my windshield. Theyre simply amazing! 😊👍

Aa
Review №3

What an awesome experience. Not getting a rock chip in my windshield, but the repair part. Michelle, Dewey, and John were awesome, very professional, and took the time to fully explain how they were going to fix my windshield. I was honestly blown away by how fast and painless the process was, and the results are fantastic. I hope I never NEED to see them again, haha, but if I do, I know I’m in good hands. These guys are true pros.

Ma
Review №4

Every person I dealt with from the office staff to the technician was super positive, quick, and helpful. The rock chip repair on my windshield is nearly imperceptible. I highly recommend this business. Oh, and its locally owned and operated.

Mi
Review №5

Fantastic assistance... Grateful 🙏.They just need a better sign. 😊

Xi
Review №6

People who work there are super nice and professional. I definitely recommend them to my friends and family members who need to repair windshield or headlights. Thank you.

Ca
Review №7

Amazing and friendly staff! The work was outstanding and fast. He explained everything before he did it and made certain I was satisfied with the chip repairs. I highly recommend them!

Al
Review №8

This company has great attention to detail and did a superb job of repairing the stone chip in my windshield - now invisible

J
Review №9

Great people great service repaired my crack even though others said no, will defiantly use again.

Sh
Review №10

SERVICE WAS PROMPT, FRIENDLY, REASONABLY PRICED AND EFFICIENT. ALL THAT AND FREE COFFEE. COULDNT ASK FOR MORE!

al
Review №11

As a auto dealer we search for businesses to help with our vehicles. We have had great results with polishing the headlights on vehicles and rock chip repair. We will continue to rely on them for our continued needs.

Ka
Review №12

After landscapers chipped the windshield of my brand new car I had to find some to trust to fix it.....The second I got there I was acknowledged and greeted ---- TRUE customer service there ----- and I knew that regardless of cost Id be having them do it. They took care of a couple knicks and charged me for one.They are super nice; theyre attentive; and they were done when they said they would be, with job completed as they also said theyd do. LOCALLY OWED AND RAN .... One cant do any better! I have ZERO complaints regarding these folks. Thank you EWR peeps for being folks I can trust.

Ka
Review №13

Great experience! I drove up and was able to have my windshield inspected immediately. The lady at the front desk was really helpful with contacting my insurance, and everything was fixed very quickly! I cant even find the chips in my windshield anymore. Thank you!

Ti
Review №14

They provided great service, and did a good job repairing the chip on my windshield

St
Review №15

These folks are the very best!!! Fixed my the rock-chipped windshield on my Mini Cooper to a point where the damage is completely invisible. A few months later my other car got a small chip and I took it straight over to them.They took a look, said it was really minor and not actually large enough to fix. However they did some treatment to the damage to prevent any risk of it worsening over time, and all at no charge.Amazing service - Im a forever customer here!

Ja
Review №16

Hands down the best place to come if you need your windshield repaired! The time between noticing the crack and driving away with it completely fixed was less than two hours! Everyone I spoke to was incredibly helpful, informative, and not at all pushy. Dewey, who is absolutely amazing, came out to take a look at the crack and explained the process and let me know there was about a 50/50 chance they would be able to fix the crack, since it was a bit bigger than what they usually deal with. I was given a card to a shop that would do a complete replacement, and they let me decide what I wanted to do. Im so glad I decided to stay there because not only were they able to fix the crack but it looks amazing. I can hardly even see it. Its been over a week now, and there has been no movement at all. I will definitely go back if I ever have any other problems! Fantastic service and excellent results. Thank you!

Ty
Review №17

Excellent customer service, excellent repair work, very timely

Jo
Review №18

We had just bought a Brand new vehicle and on day 2 of driving it a rock hit and chipped the windshield. I called and got in that very day and they did an awesome job...cant even see where the rock had hit. Great company, great service!

Ha
Review №19

Honest people—highly recommend. I recently noticed a rock chip on the used car we purchased a year ago. I took it in to have the rock chip replaced. After looking it over, the technician informed me that it had already been repaired previously. (I had just never noticed it) He offered to clean it off and apply a resin free of charge to make it a bit less noticeable. Above and beyond customer service!

co
Review №20

Awesome work saved me alot of time and money!!

Du
Review №21

Came in for their headlamp service and they facilitated the repair of two rock chips in my windshield, coordinating with my insurance. Appreciated dealing with an efficient, organized company. Headlamps and windshield are now perfect again

De
Review №22

Absolute Wonderful service and couldn’t be happier. Fixing a rock chip is already a frustrating task to do but they made the whole process painless & easy! Walked in without an appointment. Even with one person ahead of me and they still got it done in under an hour. They even gave me a complimentary drink card to HumanBean while I waited. Once ready, they identified another chip that I had missed and fixed it free of charge! My windshield looks as new & the cracks were filled smoothly without any further damage. Definitely worth every dollar and I highly recommend them for friendly & efficient service.Thank you !!

Me
Review №23

I am beyond impressed by these guys. I had an unusual crack in my windshield and 2 other shops said it was unrepairable and I’d need a new windshield. Eugene windshield repair acted likeIt was no big deal and fixed it within the hour. It looks amazing and I’m super happy with the outcome! Thank you so much you guys!

Mi
Review №24

Great service! Took my truck them to have an area on my windshield evaluated. Luckily it turned out to be a small pit only. They went ahead and filled the pit and smoothed the area so my wiper would not catch all for no charge. I highly recommend them for any windshield issue you experience.

La
Review №25

Great customer service, great service to car, above and beyond. Will use again and highly recommend!

Me
Review №26

I chose to contact Eugene Windshield Repair due to their excellent reviews online. I emailed and got a quick response back. It was extremely easy to schedule and they got my car right in. (That was a relief as I was concerned about the chip spreading and it had taken me a bit to sit down and do something about it!) Clearly, they have earned their reviews! Quick, easy, knowledgeable and efficient.

Ma
Review №27

I have gotten my windshield repaired two times from here. Both separate incidents that chipped my windshield. I called them and asked a few questions, and the receptionist was extremely nice and knowledgeable.I made a same day appointment, and when I arrived at their location, they promptly tended to my concerns. Straight forward and honest about what it would take to fix my windshield. Both times I went there, they had my window fixed flawlessly within 30 minutes.The receptionist and the technician were very friendly and informative. The waiting room is comfortable, clean and welcoming.This is my place to go for windshield repair. The cost was very reasonable, and they had me in and out of the building in under an hour.If you have a chipped windshield, look no further, this is the spot!

De
Review №28

I had several chips in my windshield. I was seen immediately and the chips were repaired quickly. The service workers were friendly and knowledgeable. I would recommend Eugene Windshield Repair to anybody needing this service.

Ja
Review №29

Great job on not only the windshield repair but on polishing my headlight lens. My car looks like it did when first purchased in 2015. Receptionist was professional, understanding and has great customer/people skills. I will continue to use Eugene Windshield Repair in the future and suggest their services to friends and family. Thank you

Ru
Review №30

They provided very helpful information and quickly filled in some surface pits on my windshield for me! Would go back for any windshield repair.

Ma
Review №31

Eugene Windshield Repair folks are absolute pros - a nasty star in my Jeep windshield was expertly repaired and my insurance company paid the bill - and it didnt take more than an hour for the whole job. They also identified two other stars that I hadnt noticed and fixed them at the same time. I highly recommend them for windshield repair!

Ja
Review №32

Great friendly and knowledgeable staff. What a pleasant experience. They did such a great job I could not find the original defect. Thank you for doing such a fantastic jog on my vehicle. I would highly recommend to anyone needing windshield repair.

Sa
Review №33

These guys were on top of it! Super helpful and took care of us right away. The windshield looks great again. They were also great with COVID precautions and made sure to completely protect us and themselves. Would recommend!

Da
Review №34

They were extremely helpful and kind. The customer service overall was wonderful, and they did an excellent job fixing a small crack in my windshield.

Ge
Review №35

I cant recommend this business enough. Setting up an appointment was simple and easy. Their staff was very friendly and professional. Their scheduling for the work and shuttle service was spot-on which made it easy for me to plan the rest of my day, and the work was exceptional. We will be back. Thank you!

K
Review №36

The staff was very friendly and very professional. Had two chips the repaired within an hour and cleaned up another repair that wasnt done by them....great service and good value...thanks again

Wi
Review №37

Headlights restored and looking new! Warranty that is awesome. Second car Ive taken here. Will use this business in the future. Well satisfied customer. William Martins, Elmia, OR.

Sa
Review №38

Super friendly staff, and not only do they seal windshield chips, but they make them nearly invisible! This is not something Ive seen the big chains do before on the several chips Ive had fixed over the years. Very impressed!

Sh
Review №39

I called to make an appointment and they had me come to the shop with no wait time. Everyone was kind and professional. Office staff walked me thru the claim process with my insurance company. It was a delight to do business with them. Highly recommended!

sp
Review №40

This is my second experience with this business. Ive brought 2 cars there for headlight restoration with absolutely outstanding results. I highly recommend this company.

Le
Review №41

Very friendly, super quick, and great prices. Ill definitely be a returning customer.

Li
Review №42

These guys are awesome, had a rock chip, they did a great job fixing it, took care of the insurance part of it for me and everything, they were fast, friendly and did a great job!

Mo
Review №43

Very high quality service. They are very nice, helpful, fast, and professional. I definitely recommend them.

Gi
Review №44

We called ahead and they were about to close but they insisted to get us in to fix our windshield because it was going to frost that night. It was a multiple impact crack and they didn’t want it to expand. They stayed 20 minutes after hours for us to just arrive!! Highly recommend this place. Such sweet and caring people! And the windshield look great! So thankful!!

RJ
Review №45

From the first phone call to the moment I drove away after the repair I was nothing but impressed and warmly satisfied with the experience. All their people made me feel welcome and they did a great job. (the complimentary free fancy coffee to a nearby barista was just the cherry on top!) I highly recommend Eugene Windshield Repair! Thank you! 😊

Eu
Review №46

Today September 26, 2019, our Camaro had a rock chip on front windshield while driving on Interstate. I goggled and found Eugene Windshield Repair, called and set up an appointment ASAP. They were able to get us in, repair and papers done. They were fast, friendly and know what theyre doing. Thank you

Ea
Review №47

Professional and helpful. I did not have to wait long for the repair to be completed. Definitely recommend them for any glass work also reasonable pricing for headlight restoration.

Jo
Review №48

A couple of months ago a rock hit my windshield and it immediately cracked out several inches. I thought the windshield would have to be replaced but I took my car to Eugene Windshield Repair and they were able to repair it without removing the windshield. The repair looked great and it saved me over $200. They bill insurance so the repair didnt cost me anything and the entire process only took about an hour. Everyone was really nice and I was pleased with the service so I definitely recommend Eugene Windshield Repair to anyone who gets a rock chip in their windshield.

Ma
Review №49

I was really overall impressed! I came in, the technician looked at it really fast, and then he started working on my car (only took him about 45 minutes)! While he was working on my car the really nice lady that was working the front conference called with me to my insurance and made it really easy. I HIGHLY SUGGEST! The results are amazing as well!

Le
Review №50

I got a chip in my windshield while driving in the snowstorm 2/27/2019. Eugene Windshield Repair got me in same day! My insurance was verified and the repair was completed within an hour. Despite there being a couple feet of snow The employees were super friendly, helpful, and efficient.If you need a repair in the Eugene, OR area save yourself time and skip the other places, these guys are rockstars.

Cr
Review №51

Great job. I cant even tell it ever happened. no out of pocket charge w insurance. Done in less than an hour. (chip repair) same day service so two hours after calling them my windshield is perfect again. If or when it happens again I wont even care because I know whos going to take care of it for me. These guys.Thanks again! (btw this is craig with the grey tacoma. bulls eye chip)

S
Review №52

I stopped in on the spur of the moment when I saw their sign. I wanted to get a chip repair before it turned worse. They took it right then and had it done in less than an hour. Really fast and courteous service. Highly recommend!August 2021Got another hit on the windshield and I knew it was a bad one. Called Eugene Windshield Repair and they encouraged me to come in immediately. As usual, quick and efficient service. Repaired and guaranteed!

Kr
Review №53

I got a huge chip in my windshield the day before leaving for a long out of state road trip. I called one shop and was told they couldnt fit me in for a quick repair for at least four more days. I called Eugene Windshield Repair and they made an appointment for me the following day, first thing in the morning. Not only did they repair my windshield quickly and expertly, they vacuumed the interior of my car! And, they give me a gift card for Dutch Bros.! The staff was friendly, personable and professional. Amazing customer service from this shop. Ive already recommended them to my friends.

St
Review №54

They were great! Got me right in, explained what they were going to do, git my insurance taken care of and my window repair looks great. Will recommend them to everyone I know.

R.
Review №55

Helpful and honest. If you have a chip/crack smaller than a cellphone they can fix it. Also if you have full coverage your insurance may pay for the fix.

Br
Review №56

Ive had a couple chips fixed here in the last year and it was an easy, pleasant experience. They deal with calling your auto insurance, so pretty much all I had to do was answer a few questions to the insurance agent. They have a nice waiting room with wi-fi, so I was able to do some work while the chips were being fixed. The most recent one took a little longer to fix because it was kind of big, but they cleaned all my windows and the mats in the front of my car in the meantime.

Fr
Review №57

The team was outstanding to work with. From the moment you arrive they are on ready to help you through the insurance process and get the repair done with a great outcome. Very good at explaining the repair so you know what the repair will accomplish.

S
Review №58

They were extremely fair and honest

El
Review №59

They fixed up my cracked windshield super quick and for a very reasonable price. I felt welcomed and they were very helpful in fitting the repair into my busy schedule!

Ju
Review №60

Wonderful company. They answered all my questions put my worries at ease and was able to take care of me same day! Definitely will use them again if I need windshield repair.

Li
Review №61

My experience with Eugene Windshield Repair/Delta Kits was great. The service was quick and easy, my windshield looks brand new, they wiped down my windows and vaccumed the floors, and my insurance covered it all!! I will definitely be bringing my vehicles back to this great company.

Mi
Review №62

My windshield sustained rockchip damage southbound on I-5, just north of Salem. Called Eugene Windshield Repair and was able to pre-arrange a mobile repair at the parking garage of my hotel for my arrival. Work was done in about a half-hour, and looked great. Just about the pinnacle of efficiency and convenience. Well done!

S.
Review №63

Good customer service is the lifeblood of any business. Excellent customer service is its soul.

An
Review №64

This is a top notch place to have your windshield repaired. They are super friendly and helpful with great service in a very timely manner.

Jo
Review №65

Went in to get a chip filled and found out it had been previously done. They checked it, refilled and polished the area and said no charge! I was ready to spend $65! Was offered an ice cold bottle of water and got a coupon for a free coffee at Dutch Boys. Now thats great service. I will come back in for a headlight restoration. Hopefully theyll take my money then. LOL

Mi
Review №66

Great service! They were quick to get my windshield repaired, worked with my insurance company for me, and the repair looks great.

To
Review №67

Do to the amount of driving that is done our vehicles are well exposed to flying debris from the road, especially after the roads are sanded. Do to this, we have been unfortunate to get some rock chips in our windshield.We have taken our vehicles to Delta kits, and have always had a great result. Not only have they fixed the cracks that we saw, they took the time to look and see other surface chips, and have taken the time to repair those as well.I definitely recommend anyone needed their windshield repaired, to go here.

Ja
Review №68

Fast and friendly service!

Cr
Review №69

Great work. I was in and out in a reasonable time. Ive used them before and Ill use them again!

Pe
Review №70

Very friendly and helpful. They called my insurance company with me and made the experience easy.

Sc
Review №71

Delta cleared my fogged up headlights - it was an amazing improvement!! They had gotten really dim over time, and now show like brand new. Always a pleasure doing business, Brent!!!

Ri
Review №72

Wonderful job. Cant even tell the was a chip in my windshield!

Ra
Review №73

Good! Ill be back

Pe
Review №74

Delta repaired my windshield perfectly and billed my insurance company, so it cost me 0$. They only took 30 minutes too!

He
Review №75

Excellent & very friendly service. Also very professional!!

To
Review №76

Fast, friendly and great service! Thank you!

Do
Review №77

These are some great people that were able to repair stoned damage the day i called.in & out in an hour or less.A shout out to these folks!

Br
Review №78

Great service, friendly employees

ar
Review №79

Very happy with the repair, fast,knowledgeable,friendly,and reasonable.

Information
15 Photos
79 Comments
5 Rating
  • Address:1090 Bailey Hill Rd Ste A1, Eugene, OR 97402, United States
  • Site:http://eugenewindshieldrepair.com/
  • Phone:+1 541-485-4376
Categories
  • Auto glass shop
  • Glass repair service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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