They have a wonderful reputation. I choose them for that. But, they could not work on my vehicle. My vehicle is too big for their shops. So, I gave them a 3 star rating. King cab pick up trucks fit in there. Seems like one of their shops could have handled a Ford Econoline 350 with a handicap ceiling. But, no. They were very nice about it. But, no. I didnt want to rate them at all under the circumstance. But, I keep getting requests to rate them.Take your car? Dont take a big vehicle?