user
Baskin-Robbins
2750 TX-121 #800, Euless, TX 76039, United States
Appearance
Baskin-Robbins

Comments
Jo
Review №1

Was not pleased by young teenager girl without a mask serving ice cream, requiring her to get her face level with to inside the ice cream freezers. Declined to have her serve us - apparently it is store policy to have masks optional for servers. Last visit for us til Covid is gone.

EL
Review №2

Extremely delicious, very nice place good customer service, a variety of ice cream cakes for any ocassion and the famous mangonada.😋 It has a handicap parking at the very entrance.

So
Review №3

The worst bad costumer service I ask for pineapple and as u can see she dump a whole lot.. plus she dropped the banana split and I just picked it up and put some more whipped cream instead of re doing it... really bad experience there

Pa
Review №4

I love ice cream, so I will never complain about ice cream.

Pa
Review №5

The two girls working tonight were great, the boy, not so much. He was wearing NO mask whatsoever and all over the products, serving people, etc. Very scary. Left, and went to the Southlake location, which was very clean and all employees were masked.

Sa
Review №6

Manager, your employees dont open the doors at 9.45pm. If you close at 10, it should stay open til 10pm. It takes about three minutes to scoop ice cream. Update: at 9:50, they turned down a man and his elementary school daughter too, while they were just mopping and staring at us from inside. Ridiculous.

Ra
Review №7

Who doesnt love Baskin-Robbins! The PRALINES N CREAM 🍦 😋 IS HEAVEN. BTW, the service is EXCELLENT.

Lo
Review №8

Employee there didnt seem like she want it to be there, my milkshakes were watery and not completely filled to the top.

La
Review №9

I can give you 31 reasons why you should stop by.... but we don’t have time lol.I’ve always loved Baskin Robins, however, this location is the friendliest and the cleanest!They are also working on remodeling!GREAT ATMOSPHERE!!!GREAT SERVICE!!!GREAT ICE CREAM!!!!So close to shopping centers and home.Will be back for sure!

Ka
Review №10

Stale ice cream. Stale espresso. Horrible customer service. Over priced. Never going back

Ja
Review №11

I have been here many times in the past 3 years due to location close to my place but finally gave up. Every time I went to this store, the owners mostly working by themselves are straight up rude. I like my shakes and smoothies certain way and they told me they wont make it because its not the recipe. I asked for extra scoop charged me extra and the scoops are smallest possible. Clearly shows owner wants to save even pennies. Horrible customer service. Prices are higher than the other Baskin Robbins close by

C
Review №12

Usually not too busy when I go there as of late. Get my fav scoops of chocolate fudge.

Jo
Review №13

Good service. Friendly people and who doesnt like BR ice cream? Only issue with this location is parking could be a little more user friendly.

C.
Review №14

This particular shop could use a bit more seating, especially outside. That said, the ice cream is sublime. Try out chocolate-almond if you visit

mi
Review №15

The Ice-cream is always good, but the prices are a bit expensive and the smoothies taste DISCUSTING. I came in one day and asked for a Mango-Strawberry smoothie, but they only had mangoes so I was just like Eh, its okay, itll probably taste the same but it tasted like hotdog water and artificial mango.

ch
Review №16

Absolutely delicious!!! Customer service was delightful and friendly! If you want to finish off a great date night or have a sweet treat in a clean environment for family night, go to this location!

De
Review №17

Great ice cream and great customer service. Always fresh waffle cones that makes the store smell great. Would recommend.

Mo
Review №18

Amazing staff and service! Wonderful smiles to greet me and my sister after a long day! 😊

St
Review №19

Decent ice cream. Hasnt changed much in a long time. Sundaes are the best deal.

A7
Review №20

Good ice cream, excellent service. Mohamed and Zaki provided a stellar customer experience. Will come back

mi
Review №21

Same taste you would find in any baskinrobins, great customer service

M
Review №22

Outstanding customer service. Friendly atmosphere. Will definitely be back.

ap
Review №23

Cookies were extremely stale and waaaay to hard to eat I ended up throwing my ice cream sandwich away couldnt eat it. I wasnt too impressed with the ice cream either. Best advice is that if you want fresh food dont go here I will not be back.

MC
Review №24

There Oreo milkshake is really good you should go to Baskin Robbins

Ia
Review №25

Has a ton of different flavors of ice cream.

As
Review №26

Good service and they also have some unique flavors like Mango which arent found at other store locations

Tu
Review №27

Great service by the gentleman that helped us and nice atmosphere to relax from the heat.

Sa
Review №28

This place is great!The classic lovely Baskin Robbins experience and taste.

Ch
Review №29

THE CUSTOMER SERVICE IS REALLY OUTSTANDING. VERY FRIENDLY STAFF.

Tr
Review №30

OMGosh!! I HAVE TRIED GOING THERE 3 different times and they have been out of waffle cones for OVER 3 WEEKS NOW as well as out of common flavors like ROCKY ROAD AND MINT CHOCOLATE CHIP ANNND SPRINKLES!!!!!!!! YOU GUYS ARE IDIOTS U BRING DISGRACE TO THE COMPANY!!!!! I have been going to Baskin Robbins for over 20 years and NEVER and I mean NEVER have they EVER been out of waffle cones, sprinkles and those 2 flavors for ONE DAY much less 3 WEEKS!!!!

Bi
Review №31

The guys were super friendly and helpful.

Ti
Review №32

Loved it

Be
Review №33

This place doesnt even deserve 1 star. Went to buy a banana split...no bananas. So I settle for a brownie sundae....no brownies. I just left. Never going there again...NEVER!!!!!

Ma
Review №34

Great service!!! And even better ice cream!

Da
Review №35

Just a fun place to get a variety of ice cream at a reasonable price. Especially if use their app for discounts.

Ju
Review №36

Classic flavors, clean shop, and friendly employees. Will come again.

Ci
Review №37

Spent nearly four bucks for a single dip in a waffle cone and threw it away because the cone tasted like cinnamon

Be
Review №38

Not properly masking.

DO
Review №39

So my sister and I go here for hot fudge sundaes and it has sentimental value because its where my late fiance and I would go too.

La
Review №40

Ice cream was outstanding!

Ma
Review №41

Zaki and Mohameds service was phenomenal, the only problem they had is they were a bit on the ugly side but its whats on the inside that matters I guess...

Ad
Review №42

Give you big scoops

Ma
Review №43

My father wont have his favorite cake because they sold it to someone else...dont go there.

He
Review №44

Terrible customer service! No hot fudge:/

Gr
Review №45

Great ice cream

Je
Review №46

Didn’t have hot fudge and didn’t care to tell anyone before they ordered a sundae. Should have listened to the reviews! Two thumbs down.

Br
Review №47

Ice cream was very good

Ta
Review №48

Ordered 1 scoop & walked out with 2

Ja
Review №49

Nice atmosphere.

De
Review №50

Didnt go. Far away and overpriced.

Ca
Review №51

Great customer service!

Da
Review №52

Customer service was poor.

Sw
Review №53

Good hygiene

Sh
Review №54

Good services

La
Review №55

One of my faves!!

Ch
Review №56

Yummmmmm

Information
12 Photos
56 Comments
4.1 Rating
  • Address:2750 TX-121 #800, Euless, TX 76039, United States
  • Site:https://baskinrobbins.com/?utm_source=google&utm_medium=organic&utm_campaign=Yext
  • Phone:+1 817-571-3131
Categories
  • Ice cream shop
  • Cake shop
  • Dessert shop
Working hours
  • Monday:11AM–10PM
  • Tuesday:11AM–10PM
  • Wednesday:11AM–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–10PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations