Service team is a good group of guys who are a joy to work with when dealing with maintenance of my vehicle. Definitely worth the drive to Humboldt even though I live in Del Norte County.

Sales dept were friendly and helped us buy our 2020 Kona Electric.Service dept. sucks. No masks, no help.

The guys working across the street from the service department just stare at you from their windows, they dont wave hi.. they make you feel kind of creepy, they should work on their people skills a little

I have been a customer for 30 years. Northwood has been a wonderful company to deal with. The staff is very personable and friendly, willing to help in any situation. My experience with them over the years has been outstanding! Always willing to take care of me and the needs of my vehicles. Would recommend them to anyone. Thanks for the ongoing friendly communication and quick timely services. I appreciate it very much.

We recently bought another Hyundai from Northwood Hyundai of Eureka. I say another because I think it is our 4th Hyundai. This time it was the Palisade. We love the vehicle. The staff was very helpful and informative.

Not the best place, come here last.

Friendly dealership and easy to work with. Hyundais warranty and competitive pricing make it a win-win.

Efficient, courteous, and thorough. I was worried they wouldnt be wearing masks, but they were! Always a great experience.

Northwood Hyundai has been awesome...from the purchase of my car through all of the warranty maintenance visits.The service department also serviced my previous 16 year old Sonata!If you are looking for a Chevrolet or a Hyundai vehicle - definitely visit our local dealer-they are great!

I took my car in for an inspection, because I thought something was wrong with my radiator. I do want to say, Im a woman and I dont know much about cars. I have been taken advantage of at other repair shops who prey on my lack of knowledge. Here, they didnt do that. They did the inspection and told me why i was having that problem. They fixed recalls I didnt know I had on my car. Overall, they werent trying to sell me superfluous services or things and helped me understand my car without belittling me. The gentlemen at Northwood Hyundai are respectful, thorough, and good technicians.

The service department always tries to offer a coupon and the free car wash is great bonus. They make every effort to schedule appointments quickly and the staff is very professional.

Always a pleasure to have my car serviced at Northwood Hyundai. Everyone is helpful and courteous and proficient. Keep it up.

Weve been doing business with Northwood Hyundai (and Chevrolet) since 2005, now driving our third Hyundai Sonata. Their service department is absolutely first-rate, prompt and they get the job done right the first time. Sales and office folks are terrific with absolutely no pressure at all. Of course they want to sell you a car or truck, but their attitude is that most of all they want you to be a happy customer whether or not you buy from them. If they dont have the vehicle what you want in stock theyll find one for you quickly. They located our most recent car, in July 2017, while we were chatting, and they brought it from the Bay area early the next afternoon. Excellent an all respects.

Great staff and very professional!!!

I wanna give a shoutout to Brandon Mitchell! He is an excellent car dealer and is very personable! He is attentive to each individual need of anyone who speaks to him! Kudos Brandon for making my life that much easier! 🙂

I’ll start by saying I’ve had no issues with this dealership in the past getting GSA vehicles serviced/repaired.I went in and spoke to an advisor face to face and explained I had a TPMS malfunction indicator on my wife’s car (not a pressure issue but a system fault) and needed to schedule a time to bring it in. He did the clicketty clack on his computer while mumbling under his breath something about how I probably don’t know how to set tire pressure correctly. He asked if “Date/ time” worked for me, I said “sounds good, see you then. Date/ time arrives and my wife bring in her car. They proceed to tell her she doesn’t have an appointment and make her wait 2 hours only to eventually tell her that their diagnostic tool wouldn’t connect to her car.

The staff there was really friendly answered all my questions I had.

We just bought our second vehicle in 6 months from Chris Ringler at Northwood and have had the best experience both times. He is knowledgeable, isn’t pushy, and very attentive and responsive. The whole staff is great and we have recommended them to multiple family members and friends since our first experience buying from them. Highly recommend Chris and the staff at Northwood!

They always get me in and out in a timely manner

Went for an oil change and tire rotation. Service was relatively expedient and the price was reasonable for services offered.The staff was courteous and pleasant.

Will not go through these guys again. I bought a Hyundai under warranty and it has some issues. I took it in and these guys made me feel stupid...still couldnt get them to look at the car. Had to take it back to dealer I bought it from. The dealer I bought it from took it to these guys and they didnt want to mess with it because they dont get paid as much to work on a car under warranty. Never will use these guys.

Friendly service and they have the car of my dreams

We bought a Hyundae Elanta today this is our 2nd Hyundae our 1st one was a Sonata,and we will never buy anything else.The sales person,Chris was very professional and friendly,except for all the paperwork that needed to be signed,our experience was amazing.

Great customer service

Would use them again. Very helpful and friendly.

Excellent service!

Great staff. Friendly.

Nice people very helpful

Dishonest people, avoid at all cost.