Wonderful place, great customer service. Honest people, no pressure salesmen or women. Just a great experience overall.
The service department always take care of me and my truck. Everyone there take their job Seriously and clean my vehicle on the outside beforeIgetitback. They listen to me if I have a problem.
I took my car to get an oil change at Northwood. While I was there the staff was complaining about being shorthanded. My oil change took an hour and half, and I didnt get the included car wash. They also corrected my tire pressure, but didnt put the valve covers back on. The service staff where a little impatient and acted like I was supposed to know how things work despite being a first time customer.
Need my car serviced in one day and the service department took good care of me. Bought my Traverse here, but live in the Bay Area. Love the small town feel.
I have bought 2 used cars from Northwood and both times were a pleasure. They have a great selection of used cars and they are all usually low miles and super clean. JP was a great salesman and took the time to show my wife and I some cars and helped us test drive them. No pressure salesman and Northwood has my business the next time. I am loving my 2013 Camaro SS!
Liz was amazing! She immediately came off as friendly, was interested in our needs, and didnt pressure us into uncomfortable situations. We went there originally to look at a used Chevy, but ended up test driving a newer Hyundai Tucson that I fell in love with. She was patient, and didnt leave our side during negotiations. This was, by far, our best buying experience yet! It was great to have an empowered and knowledgable woman at a car dealership.
The sales men that helped me today were really friendly I walked in exspecting a quote or get turned down but we went home in a brand new car it went real smooth I defenintly will be coming back when I get the chance I highly recommend this dealership if you are a first time car buyer they will help you get in a nice car with cheap payments💯
Staff was extremely helpful in getting us our suburban. Everyone we spoke with was very friendly. Couldnt have asked for a better car buying experience! Thanks northwood chevrolet!
Drove 5 hrs to purchase a vehicle and left empty handed! No one there was interested in selling a car to someone that was preapproved for an auto loan. I was there for 3hrs for absolutely nothing!
Helped out buying a car even though credit wasnt great. Nice helpful staff.