I should have written this review earlier so that I could ensure I got the correct name of the salesclerk who assisted me. Chrissy? Christy? The person who assisted basically chose my entire outfit which consisted of a dress, shoes, and a belt. From the moment I entered the store, this very nice person was so eager to help me and checked on me constantly to find out what worked, what didnt, and further assist me from there. I felt like I had my own personal shopping assistant, really. The outfit she picked out for me was perfect and I was so grateful to have the asistance of someone with an eye for fashion. Thank you for the great experience! I look forward to returning in the near future.
Out all of the shops in Arcata and Old Town that I went to yesterday looking for a dress to wear to a special dinner with my partner, Timber had the best selection!! Their sales floor is tastefully stocked with high quality brands in a way that is really elegant and has that perfect balance of not being over stocked but still having enough selection to ensure I found a dress that fit great and I felt beautiful in! The sales associate was also really friendly, welcoming, and helpful. Next time Ill definitely save myself all the running around and just head to Timber first!
Best store on planet Earth or any planet in any solar system. 10/10! No wait, actually 15/10! 9,000/10!!! Amazing array of clothing and accessories at an affordable price and WONDERFUL customer service! Nancy is by far the sweetest, most upbeat and positive person to be around and her costumer service is top-notch, can’t be beat! Love love love!
Best in town!!! I dont know much about gift giving so the gals at Timber helped me.
Omg Yalls!Can I rave anything more about this freaking store!First, the staffs are just Ahhhh-mazing! They answered every questions and helped me picked a top that went with my pants. Super stylish and hard to not leave the store without buying at least 3!Secondly, the store has a homey touch that made me feel welcome and at ease. I spent 3 hours every time when I’m there... geez.. can I live here!?Third, When I can’t make it in, Timber advertised what they’re carrying and even models them ON INSTA!!! Like, omg... LOVE IT!Last but not least, they care about their store, their customers and their employee...Thanks Timber!
Some of the best clothings in this store! Nancy is a personal fashion advisor 👔
Nancy is the sweetest and the products she offers are top quality! Plus the store and displays are so pretty!
**EDIT**First of all, I used to LOVE this boutique and I was a regular customer for many years. I started going to Timber when I was still in high school and had always had a mutual respect for the owner and the staff- until recently. I walked in with my family (I had shopped there a couple weeks back too) and was met at the door by a staff member claiming I had stolen something and needed to leave. I asked to speak with the owner and see the video they claimed to have and the owner brought three police officers outside the store, ON THE SIDEWALK, repeatedly accused me of lying AND refused to show me the evidence she had against me. I offered to sit down and have coffee with her since she was completely unwilling to hear me out but she ignored my message and proceeded to ban me from her store. She humiliated my entire family and lost a respectful and consistent paying customer. I will repeat, neither I nor my family have ever stolen from her and even the officers who viewed the cellphone recording agreed that it was inconclusive. Considering I could have very easily explained whatever she was claiming to have on tape and her refusal to acknowledge this, we believe this was a blatant discrimination of my family and the age different between my partner and I and/or a general discrimination towards our appearance. Im forced to assume that she used a video of me grabbing MY OWN article of clothing (from the thrift store down the street that I had JUST visited as an excuse to humiliate and ban my family due to discriminatory reasons.
Best customer service ever! You leave looking and feeling spruced up!
Friendly Staff and Cute Clothes!!