Had a wonderful experience with this dealership. From start to finish, Karen and Peter were professional and helpful. I never felt pushed or rushed to make any decision. They made the experience seamless and easy. They also make you feel like family. Grateful for their help and for getting me into the perfect vehicle. I will definitely be back for my next purchase or lease. Thank you Taylor BMW!!
Great customer service. Greeted with a smile.
Rocky did a wonderful job our vehicle!
This was my second time buying a new car from Taylor BMW. I absolutely love the staff here. Rachel, Karen, and Jim were extremely helpful in placing me in a brand new 330e! The experience was literally perfect. They know how to make a car buying experience super streamlined and simple.Thank you all so much! I’m forever grateful for your hospitality and great service and I LOVE my new car! Pretty certain I will be back in the future for another model! You all are awesome!
I highly recommend Taylor BMW! From the moment we entered the showroom the staff made us feel welcomed. Peter, my sales consultant, was extremely patient and attentive to my preferences. I have always been a fan of BMW motors, and wanted an X5 for years. Peter helped to make my dream come true. Ben in financing, got us through the paperwork quickly. Luis was thorough in explaining and demonstrating how to operate the features in my new vehicle and is extremely knowledgeable. We will definitely be customers for life and encourage others to buy from Taylor BMW.
I purchased a M4 in 2018 from Taylor BMW and could not have had a better experience. From the edible arrangements that was sent over, the welcome accessories received, to the call on my birthday(s), I was amazed at the level of customer service. The car speaks for itself, but Taylor stood out enough for me to write a review over 2 years later on just how great of an experience I had. Would highly recommend!
Peter and Karen did an amazing job assisting me with my car remotely. Allowed me to get a pre-purchase inspection and worked with me on sorting everything I wanted out. Talk to Peter.
Terrible experience. This is lengthy but accurate and worth reading.We first attempted to purchase a vehicle while trading in a Tesla Model 3.The sales manager was very loud and obnoxious and she held our deal talks out in the middle of the showroom and spoke so loudly that everyone in the dealership could hear our business. The most insulting part of this visit is that she offered $3,000 less for our Tesla than we ended up selling it to a Chevrolet dealership for. Let me repeat; A CHEVY DEALER GAVE US $3000 MORE FOR OUR TESLA THAN TAYLOR BMW OFFERED.After selling the Tesla, we returned to the dealership a second time and attempted to purchase a DEMO vehicle X3 that was optioned at the mid trim level. First of all, our salesperson did not know the inventory at all. He seemed fully confused every time we asked to look at a particular unit. Once the vehicle we were interested in was located, we drove it and made a very reasonable offer. Again, this was a demo vehicle that had over 6,000 miles on it. The sales manager once again inserted herself into the deal making conversation and refused to come down on the price of the vehicle. She gave a lengthy and rather loud dissertation about how the demo sale works. I did not speak on the fact that I have spent a large part of my work life in the automotive and dealership management field and I knew the truth. We were asked again by the salesperson what our offer was on the vehicle. We stated the offer we felt was fair and he laughed at us. At that point, my wife and i agreed that we would go elsewhere.THANK GOD WE DID! We turned our attention to BMW of Columbia and had a terrific experience. The sales team was not only professional but went out of their way to make sure we got the most for our money.We were able to purchase a BRAND NEW X3 optioned identically to the demo we had looked at while at Taylor BMW. The best part is that we purchased the new unit in Columbia for $3000 less than what Taylor BMW was insisting we pay for a demo with over 6,000 miles on it.GO TO BMW OF COLUMBIA!!
I will update this review when things have been completed, but it seems this dealer is willing to actually reverse a deal to make things right as far as discounts and sales price goes. I’ve never heard of that. So, if everything goes well, I will update this review soon to a 5 star.
Outstanding customer service throughout the whole buying experience! My client advisor Larry Stevens went above and beyond to make sure I was completely satisfied with everything. Thanks again for the great work done by the whole Taylor BMW team!
Wowed.After several weeks of searching for the perfect fit, we found it at Taylor BMW! The fastest, friendliest, no-nonsense car purchase we’ve ever made. Rachel was fantastic and put us in what we wanted at the price we wanted and listened to every word we had to say to get us exactly where we needed to be. Her quick responses and pursuit to find us the right car is what differed from other dealerships. Sam offered options we never knew were possible that we gladly accepted. Jin was very knowledgeable and very friendly, super helpful during the financial process. If you think buying a car is a lengthy, drawn-out process that you leave feeling drained, you won’t experience that here!We’ve been to three other BMW dealerships over the years and this one takes the cake! Beautiful dealership with the best staff you’ll find! When you start dreaming of your next vehicle, be sure to consider Taylor BMW!
Sam and Peter made it a flawless experience from the moment we walked in. They were professional, listened to our vehicle needs...and ultimately found us the perfect car! Will definitely come back here for future purchases and service.
We just bought a car here today from Peter. The experience was excellent and couldn’t have gone better. 10/10 would recommend working with him!
Fantastic experience with Taylor BMW. Peter Christensen was wonderful. I found my car online, submitted an inquiry and Peter called me right away. I instantly felt comfortable with him. Quick negotiation over a couple days and I was on my way from ATL to Augusta to get my new car!! Everyone at the dealership was so friendly and welcoming. Special shout out to Luis as well, he spent tons of time with us to familiarize us the the features on the car.I have been disappointed with the BMW dealers here locally so message out to those in Atlanta - if you are in the market for a new car I HIGHLY recommend making the trip to Augusta to Taylor BMW. I only wish I was closer to get my car serviced there as well!!
Very friendly. Parts was service was excellent. Got some knowledge about 7 series BMW.
My wife & I had a great experience with Peter Christensen at Taylor BMW yesterday and today. He was extremely helpful in listening to what our needs were and helping us through the process of selecting the best model for us. My wife was grinning hugely when picking up her new BMW today. The entire staff were very helpful and made the experience very pleasant and easy. We will certainly be going back when the time comes for another car.
Lots of great cars to choose from!
Purchased my first BMW from Peter Christensen and I couldn’t be more pleased with my buying experience. Peter was knowledgeable and answered all of my questions. Smooth buying experience from sales to service to financial.
Place was beautiful, service writer Rocky was great and parts area, Chris was very good.
I love this place. Rocky was the best, honest, explained everything that was wrong with our vehicle. He actually worked us in . Best service guy ever.
I had the most amazing experience at Taylor BMW. I was contacted by Peter Christensen regarding a car that I was interested in. I felt like I had known Peter for years after only speaking with him one time. He is professional, helpful, encouraging and caring. I arrive at the dealership and my car was waiting in the showroom. Everyone at the dealership showed professionalism. Taylor BMW has a forever customer. I love my BMW X3. Thank you, Peter. You made it happen for me. ❤️
WOW! If i could give more stars i would!I had a fantastic experience at this BMW dealer, from the moment i pulled up to the moment i drove off with my new X5. Jimmy and his colleagues were the best sales team I have ever dealt with, they are very accommodating and fair.I traded in my new Volkswagen Atlas which was a pretty luxurious SUV in terms of amenities and Jimmy helped me find the perfect SUV crossover that fit me and gave me even more luxury than my previous vehicle had.Overall the the Manager was friendly and really worked with her team to get us everything we asked for and more and jimmy knew what we wanted and didnt stop till we had the BMW that was right for us. I recommend anyone who is thinking about trading up or buying new or even used GO HERE and ASK FOR JIMMY!! 10/10 quality and service and price.
Never unhappy when I leave...unless of course when I cannot take 4 vehicles with me. Great service, very friendly! Obviously, what you expect from BMW. The waiting areas are fantastic, services were pretty quick for routine maintenance. Very pretty showroom (that I would set up differently, but that’s my opinion). Used selection was top notch as well.
I had my a/c fixed 2 months in a row and the starter the next. All customer service was great but the prices were outrageously high. Also, a vehicle inspection was recommended for $450 that in my opinion should have been done at no cost to me since they had it 3 times in 2 months and charges me 1/3 more when compared to other local BMW service business quotes. Taylor BMW also made other recommendations in the thousands of dollars that the competition said were unnecessary. If this dealership cannot be competitively reasonable I will not be back or recommend doing business with this company
Mr. Larry Stevens was the first Client Advisor to approach my daughter and me the day that I purchased my first BMW. His professional and friendly demeanor was a definite plus. His professional knowledge concerning the three cars of interested was again, another plus for me. His impeccable attention to details and recall of my questions and concerns sold me right away. I appreciate that fact that he was interested in my needs. His assistance with the purchasing process was one of sincere concern and professional in every aspect. Thank you. I have phoned and emailed him several times and his quick response is indeed an additional selling point for me. He has demonstrated that I am a valued customer.Thank you Mr. Larry for being the same professional person from day one to almost three weeks later.Professionally, Glorious Jones
DONT BUY A BMW!!! Had to replace the engine twice in 4 years because of the timing chain. Im not satisfied with them.
What a wonderful experience. Staff was prompt and friendly. We felt like guests rather than an inconvenience. Mr. Larry Stevens was our sales point of contact. We felt that he truly cared about our best interest rather than pushing a sale that didnt quite fit the bill.When the build I wanted wasnt immediately available, he helped me build my perfect X1, while still locking in the excellent financing options expiring at the end of this month. He was truthful about which options were worth the splurge and ensured that I got every discount available (USAA in my case). It was so nice to get a great value without hours/days/weeks of haggling.An X1 with tons of outstanding options is only a couple grand more than top of the line non-luxury crossovers, and the ride quality and dealership experience blow them out of the water. I am very excited to receive my new dream vehicle in a couple months.
While dreaming for a car at Taylor BMW Larry Stevens came out to see if anyone was helping us. He took care of us I wasn’t really sure if I wanted a X1 or X2 but he was patient enough to answer all of my questions. After leaving the dealership he never hassled us for a sale. I shared with him what I was looking for and he made all those things possible in my 2020 X2. For those of you who have not purchased a BMW from Taylor BMW you should and get it from Larry Stevens your car will be revealed to you in a special way to ensure you drive away knowing that you were treated right.
Best car buying experience Ive had. Sales and Finance guys we worked with were awesome and so easy to work with. In and out within a couple of hours, no pressure, no upselling ... to top it off, we got a CPO with extended warranty, took it to our local BMW shop today for a post purchase inspection and its perfect. Could not be happier, love my X5 and no shame in changing loyalties from Mercedes to BMW thanks to these guys.
We had an amazing experience with Taylor BMW. We were coming in from 3 hours away and Larry and the team made sure everything was ready for us when we walked in the door. We test drove and were in and out with our new BMW X1 in just over an hour. They made us feel very welcomed, comfortable and safe (especially during these pandemic times) We loved our experience with everyone at Taylor and would highly recommend anyone to purchase their new BMW here!
Taylor BMW is great! Sam, Jimmy & Jin were so patient and understanding thru the process of buying! Jimmy is very knowledgeable and personable, not pushy at all! The dealership is beautiful and all employees are super sweet!Thanks again!
Wasnt able to purchase a vehicle from here yet but Jimmy was incredible. Very honest and straight forward. He explained the whole process very well. The whole team seemed very professional and caring. I did not feel pressured or stressed. Awesome experience!
My husband Cary and I were extremely pleased with the sales people.We worked with Peter and he did an excellent job helping us. He made it a pleasant experience. Luis the Genius really did a great job walking us through the many new features on our beautiful new BMW X5.Will definitely go back there for our next one.
If I could give more stars, I would. My time is very limited so going to a car dealer and working on negotiations is not something I can easily do. Taylor BMW was amazing in working with me over, texts and phone calls, even getting me approved and working with my trade-in. I didn’t have to go in with my trade-in first. Out of all the car buying experiences I’ve had this has been the easiest best car buying experience I’ve ever received!!! Other dealers should use their process as a fundamental procedure for great customer service. The icing on the cake was that I even got a nice unexpected treat! Thank you all so much for making it easy and fun!
We had a great afternoon at the Aiken Polo match today! Thank you Peter Christensen for being such a fantastic host!!
I bought my first BMW yesterday. The customer service and attention to detail provided by Taylor BMW was exceptional and red carpet all the way! No hassle, pressure, or haggling at all. My sales professional Larry Stevens was the best Ive seen in the business and I have been buying cars a long time. Larry was knowledgeable, very well spoken, and professional. I think I will hire him to market my business. I am well pleased with my purchase and the service received from this great dealership.
This place was so good that Im actually leaving a review. I never leave reviews. I bought a 2011 135i and got a decent price for it. I paid slightly more than I wanted, but it was from an official BMW dealer as opposed to something smaller, so I felt a bit safer. The salesman, Mike Combs, was very helpful and assured me that the car was in great condition and that it had gone through rigorous checks to even be on their lot. As soon as I got home, the check engine light came on. Naturally, my eye started twitching from the stress. I called the dealership and they had everything fixed at no charge three days later. They even put me in a rental car for those days as well. This was an opportunity where they could have easily screwed me over, and they didnt. I called Mike when the light came on, and he immediately said, Oh, weve got you taken care of, and I felt the weight leave my shoulders not an hour after it had been thrust upon me. Thanks again, for like the tenth time.
This is the second car we have bought from Taylor BMW. Peter Christensen was our sales consultant both times and we couldn’t ask for a more knowledgeable or professional consultant. The service department is excellent and Wendy Is the person that usually handles our service needs and she is just another reason we wouldn’t use any other dealership.
Peter was awesome! We had been looking all over the Southeast for the perfect CPO X3 for my wife. I saw one that was the right price and combination of features so I reached out and got Peter. I told him it looked like what we were looking for but he offered to thoroughly look over the car to confirm its condition since we live 2.5 hours away. I wanted to haggle on the price, but didnt need to. I asked for the out the door price and Peter came back and said that he discounted it a bit more for me off the internet price. Sold! We arrived and it was perfect.But this experience was unlike any other car buying experience. They printed my wifes name on a placard and hid the car under a silk sheet to unveil when we arrived. They gave us water and my kids snacks. Peter even found two small BMW cars for them to play with. But the best part was when my son dropped his car under one of the cars on display. I couldnt reach it as it was so far under it, but Peter got a broom, got down on the ground and swept it out from under the car. This wasnt just buying a car it was buying an experience.Peter was also able to get us in last minute to the windows tinted and also personally installed the mats we bought. Ben was awesome and not pushy at all during the financing process and was a joy to interact with.I can honestly say this was the best car buying experience Ive EVER had. Thanks Peter and Ben!
Someone purchased a car online using my identity there. Apparently you have more security signing into your email account then buying a car there. Would not recommend this place.
Great Customer Service. The best I have experienced in many years.
My husband and I purchased our second BMW X5 from Taylor BMW, Peter Christensen. He helped us every step of the way, gave us a great trade-in value, and his attention to detail was paramount. He helped us make the perfect choice, easy; the color, the trim details, the best leather, and especially the budget. We thank everyone at BMW for all their efforts; Keith, Karen, Luis. We really love our new BMW.
I purchased my first BMW this week from Peter Christensen, and it was an amazing first experience that won’t be my last with this dealership! I enjoyed every second of the process, starting with the test driving of multiple vehicles to the final moment of signing on the dotted line. I never felt pressured to make a purchase. The staff was exceptional and made sure all of my questions were answered before leaving the lot. Thank you, Taylor BMW!!
Ethan in the service department showed a very high level of care & customer service. Efficient, helpful, & no hassle when I came in on my way to Atlanta with a low oil light...thank you so much!
Peter Christensen made buying my first BMW effortless. The entire staff was very attentive and professional. Overall, I give Taylor BMW.an A+++
Took my 2019 BMW X3 for its first servicing and could not be more pleased with the experience! If I could give them 10 stars, I would! I made the appointment online and it was so simple and easy. The service and lobby are very nice and new and they made sure I was comfortable while I waited for my car. Mr. Rocky, a service advisor, was so polite and helpful! I was in and out within an hour with not only a newly serviced car, but a spotless one! The car wash was a great added bonus! I will continue to take my X3 to Taylor BMW for servicing as long as I have it!
Peter was a very gracious host for the polo event in Aiken. Its a great community event to sponsor for Taylor. My next BMW will definitely come from Taylor.
Good buying experience. Peter was helpful through the process. Car (used) was as advertised. Would definitely buy here again.
The service is great and staff is super friendly
Patrick and I have been customers of Taylor BMW for ten years. We continue returning because they always provide superior service going above and beyond what one would expect. Several years ago their service department delivered a loaner car when I was unable to drive my car to the dealership.I have just leased my third car from Taylor BMW, a beautiful 2020 blue X3!! The staff made our experience stress free from Peter Christensen who knew our preferences to Jin Chong who made signing all those documents quick and easy and finally Luis Olmo, the BMW Genius, who introduced us to all the updated features of our new car. Thank you, guys.I recommend Taylor BMW without reservation.
Peter Christensen was amazing. He made sure I knew everything about the car and that I was comfortable with the purchase. If you are looking to buy a BMW stop by and see him. He’s great, personable, and I’m excited for my new car!
Loved the customer service at Taylor BMW in Evans GA. Peter is amazing! Peter even invited us to join him at the Aiken Polo Club, sponsored by Taylor BMW. It was an incredible experience on such a beautiful day to be had. Definitely will be continuing business with Taylor BMW thanks to Peter!Need a new car? Definitely go see Peter at Taylor BMW!! He will help you find the car of your dreams and isn’t pushy!! He takes his time to make sure you drive away in what you want!
This review is for potential and future employees, as well as, future or current clients who are curious why we have such amazing reviews and so many happy clients! We’re a tight-knit family that are focused on a simple and achievable goal; servicing our clients. We strive to deliver the full BMW Experience every time and work hard to make the automotive purchase process streamline and fun. You will love a BMW, especially from Taylor BMW. -Rob @ Taylor BMW
My X5 coolant expansion tank choose to fail while I was in Augusta for my daughters graduation. Pete in the Taylor Service department was ready for me as soon as the tow truck pulled in. Pete had a loaner car ready and I was able to make it to graduation. Taylor was also able to repair my x5 so I was able to return to Atlanta the same day. That is great service. Thank you.
Rarely do I feel comfortable at a car dealership, but these folks are true professionals. Even though I was buying a used car off their lot, I never felt pressured nor unwelcome. Well done Taylor BMW, well done.
Great experience buying a car. Peter Christensen was transparent throughout a quick and painless negotiation! Pick up was great as well. Luis Olmo was terrific showing demonstrating his expertise on M series technology. I had a slight snafu with my check and they were totally understanding and trusting. Pete and Luis, a big thanks again!
My wife and i bought a car yesterday at Taylor BMW. We were very impressed that there was no pressure. Mr.Pete our salesman was very good to work with and quickly got the paperwork completed. Best experience Ever!!.
I had the pleasure of meeting Rob Ibarra when I pulled into BMW, to browse their availability. Rob greeted us (my son and I) immediately and took us on as his own. He treated me like family from the moment I met him and was so very patient. He made the process seamless and easy, and was super creative in delivery of the car we purchased to make this event even more shocking and special for my son. He went above and beyond in every way. It’s was the best experience possible, and even fun! Now, WHO would ever describe buying a car as FUN?! Rob is the BEST!
Great customer service! The waiting area is fantastic- variety in seating, tons of snack options, TVs to watch the game- and you’re not crammed in a room staring at folks. It’s spacious and modern. And you get free car washes! Larry was my sales person and he was great! Informative and not pushy! The service department is great too. I’ve been working with Rocky for over 10 years. I’ve lived in multiple cities across the US- North, East and South and have never met a warmer, more professional team that I TRUST.
I had the pleasure of working with Rob Ibarra, and I have never had a better car buying experience. Rob treated me like family from the beginning and was able to make the entire process go by smoothly. He was able to answer all of my questions and get me into my dream car without any issues. I would highly recommend going and buying your next vehicle from Rob over at Taylor BMW. Thank you for the help Rob!
My best friend bought a car from Peter at Taylor BMW in Evans. Peter invited him and couple of his friends (which include me and my wife) to an event at the Aiken Polo Club for some outside fun on a great day! Peter was very friendly and hospitable the whole time during the event. He made my wife and I feel welcomed and was a nice genuine guy. I definitely will be going to see him when we look for a new vehicle!
Jeremy in parts went out of his way to get me a battery I was waiting for, and had a rep pick one up in Atlanta for me. Much appreciated.
Taylor BMW is the best. The staff is super friendly, knowledgeable and helpful. They go the extra mile to ensure the customer is happy. This is our second car purchase. Special accolades to Peter Christensen for helping us find just the right car - color & options (both times) and continuing the relationship after the sale. Peter always takes time to say hi and catch-up whenever we stop in. You dont get that anywhere else. A shout out also to Kyle French in the maintenance department for taking care of our car so well.
Taylor BMW was a great place to buy my new car! They are very friendly and we’re able to see us right when we walked in! Very timely and respectable place! Highly recommended! They won’t let you leave the lot unless your car is perfect! Happy to have done business with them!
I would like to thank Peter from Taylor BMW for gracious evite to Aiiken Polo Match on Sunday. I really enjoy the games and your friendly hospitality. Taylor BMW leading the way.
Big shout out to Wendy and the Sevice team. I previously worked with Wendy and Rocky on my X5. Always the pros and great with people. Just bought a used M3 from another dealer and brought it in to Taylor for inspection and maintenance. Regardless, Wendy treated me like family. I would hug the folks there if not for COVID and general societal norms.
Absolute 5 star experience buying my new beauty. Peter Christensen was very professional....met so many people and all were so helpful. Highly recommend this dealership. It was worth the drive!
Just bought a car from Peter Christensen at Taylor BMW. Was the best buying experience in my 30+ years of buying cars. Good deal and great service...Thanks Peter! #lovethiscar
Checked out the M5 BMW, $125,000 +, nice car, no pictures, sorry
I have had the best car buying experience at Taylor BMW. Rob Ibarra is amazing he delivered everything I wanted and needed. I have worked with Rob two times, and both times he made the process easy. I am so happy with my BMW!
My experience with Taylor BMW has been very disappointing. I towed my son’s car in to have it repaired. The service was bad from the moment I stepped in. They treated me as if my business wasn’t wanted. The car had been sitting for awhile so it looked that way. But these people act like the car had a contagious disease and they didn’t want to touch it. However, I advised the team that I was concerned that the car had intake issues. They assured me that they would diagnose the car and repair. I paid $1855 for repairs. To make a long story short, the Issue still wasn’t fixed. The car is not even drive-able! After speaking with the service manager, he agreed to have the car towed back to the dealership. After looking at it again, they are telling me that there is an issue with the intake and it will be $2200 more to fix it. Well, that’s why it was there in the first place and I was told it was moisture in the tank. They failed to properly diagnose the car! Had they done a proper diagnosis, I could have made a informed decision about repairing the car. To make matters worse, I just purchased a car from them. I don’t even feel comfortable taking my new car to them because of my experience with my son’s car.
I usually only go to get parts and oil. The atmosphere is nice, clean and new. The attendant and salesman are always nice and polite. I think the repair shop can be expensive but I really dont know. I do most of my work on my own. They have a little snack bar where you can get coffee, water and snacks.
Jahaad is an excellent customer service rep!!!! Everyone was so kind!
So I just purchased my second X3 from Peter at Taylor BMW! It was a snap! I told him my must haves and he handled the rest. He even delivered the car to my house! Bonus!!
Everyone here is friendly and helpful, Jeremy in the parts dept is the absolute greatest.
Buying a car can be a headache, especially at a dealership. Ive bought many cars, many different brands from many different dealerships and none have been as easy and as pleasant as my experience at Taylor BMW! We dealt with Teddy for the purchase, Luis for the orientation, and Ben for finance. No games, no tricks just good people trying to satisfy our needs and they did. 5 out of 5 for these guys.
MOST EXCELLENT DUDE. Peter and JIn were exceptionally professional. This is our 2nd car from Taylor BMW and will be doing business again with them.
I bought my very first BMW a few days ago. I am usually a Chevy/GM guy, and would gladly die on that hill, defending my Chevys, lol. But the customer service and attention to detail provided by Taylor BMW was exceptional and got me rethinking my allegiance to the bowtie. Even though I was buying used, I was still treated as importantly as the customers that was buying new. It was like the red carpet treatment, all day! Clarence G. was our salesman and was quite honestly one the best Ive ever had the pleasure of working with. He was very knowledgeable about the product, friendly, and professional. Ive had many experiences over the years, but this was the first time I actually enjoyed purchasing a vehicle. Thanks Taylor BMW.
We recently renewed our BMW lease. Peter Christensen expertly navigated us through the process of finding our new car and returning our existing vehicle. The entire process was seamless and quick. Everyone we interacted with at Taylor BMW added to our positive experience.
We had an outstanding experience with Taylor BMW. Our salesman Peter went out of his way to ensure our buying experience was top notch. I can’t recommend this dealership enough!
My experience was nothing short of amazing. The sales team was very attentive to my needs and desires. The constant communication during my purchase process was phenomenal. At delivery, the process was very smooth and efficient. The BMW team worked as one cohesive unit to ensure I was pleased and well informed about my purchase. I am very satisfied with my purchase and I would definitely recommend the dealership to everyone.
Excellent service from Peter and the entire staff. We had a very positive and enjoyable buying experience. Thank you Taylor BMW.
Great place and great people.
Very friendly atmosphere, Everyone there was very accommodating.. And they go over and beyond for their customers.
I Purchased a pre owned vehicle from Peter at Taylor BMW. He offered the best customer service I’ve ever received from a car dealership. He didn’t push me into buying the car and was very easy to work with. After purchasing the car, he invited us to the Aiken polo club match with VIP seating. Totally recommend him to anyone wishing to purchase a car! Peter is definitely an asset to Taylor BMW!
The staff at Taylor BMW Service were so polite and helpful. I was visiting from Florida and had an issue with my car. Rocky was able to fit me into their busy schedule and made sure everything was fine before I drove home. Plus they even washed my car! Thank you for excellent customer care!
I drove to Taylor BMW to pick up a certified used BMW for my husband. I was greeted by name by Jerry Cousins, the assistant sales manager who my husband dealt with on the phone.The car was displayed, (very unexpected), in the prime spot in the showroom, looking like a brand new car.I was introduced to Sam Jones, the general sales manager and Jay VanBumble, the business manager who handled the financial part very efficiently.All the paperwork was ready when I arrived, so that my time in the dealership was kept at a minimum. Once the car was ours, Austin Bragg, the BMW genius, explained as many as the features of the car as I would let him. I was back on the road in no time.When my husband contacted Taylor BMW, he was treated with respect, and all the details of the deal were very quickly and very professionally dealt with. When I came to pick up the car, there were no surprises. I was treated with courtesy and respect, all the people I came in contact with at Taylor BMW were very friendly, knowledgeable and professional. The dealership itself was clean and inviting.I have been to many different car dealerships, but I can honestly say that this has been the best car buying experience with the most professional and friendly staff.I highly recommend Taylor BMW.
Peter is AMAZING! We purchased a 2019 X5 this past weekend from Peter with this being our 5th new BMW from Taylor since 2006. Peter has been our sales expert on 4 of them. The entire team at Taylor is amazing but Peter is the reason we continue to come back. He genuinely cares about the customer and makes the experience very low pressure and personal. Anytime we see Peter out in the community he always makes a point to stop and say hello and truly makes us feel like friends. Peter contacted us on Sunday and asked if we would like to attend the Polo event in Aiken as Taylor BMW guests. Unfortunately we had other plans but very much appreciated the offer. We will continue to purchase and refer our friends and family to Peter at Taylor. Thank you Peter!!!
IF i could give 100 stars i would. This was the most AMAZING car buying experience I have EVER had. The kindness, going above and beyond the way they did, they way they treated my family, just the ultimate experience. Luis was such a great person to deal with. He made buying our new Mercedes extremely easy, he stayed late, answered every question, gave us honest answers, and was so kind. You can tell that they care more about their outstanding reputation rather than making money off you. The manager there was so awesome, he took time to meet us and spent time with us. He wasnt fake, he really cared and it was the most warm, genuine environment. I would give this place 100 stars for making this easy, painless and an exciting experience! I am proud to have purchased my car through them and I will Definitely purchase through them again! Especially Luis!!
Rob (Ibarra) and Taylor BMW helped make the car buying process easy and exciting for us. Rob was wonderful to work with and very friendly. Highly recommended!
Loved personal attention
We had a great time with Peter Christensen yesterday at the Aiken Polo Fields! Great people, food and fun!😃👍
Everyone at Taylor BMW was so friendly and courteous! I was between a BMW and another manufacturer and salesman Peter Christensen offered to let me take a car home overnight to test drive. Upon returning to purchase, he found a car with the color and packages that I wanted. Although it took much longer to arrive at the dealership than expected, I was given another car to drive since I traded in my previous car in. BMW Genius Luis did an excellent job orienting me to my new BMW and I love it! I would recommend Taylor BMW to anyone!
Got my new BMW from Taylor BMW worked with Peter he was straight forward, didnt do all the normal car sales garbage, were able to work a deal very quickly and he provided excellent service. Recommend Peter and Taylor BMW