Danielle McMillan was an excellent wireless account manager. Not only did she win me over from AT&T however she has convinced me Verizon is the best carrier hands down. Porting over my number took quite some time and every system issue that could go wrong did go wrong however her ability to overcome any technical issues was amazing.She was professional, kind, not to mention informative all at the same time. I had been with AT&T for almost 20 years and as a real estate agent I pride myself in my ability to interact with people. I can tell that although Danielle is just at the beginning of her career she will be someone to watch out for.Thank you so much for taking the time and energy to answer all of my questions and delivering outstanding customer service. I highly recommend Danielle to anyone else who is thinking of switching over and wants someone to walk them through the process.