Mark was very knowledgeable and answered all of our questions. We were able to find a great mattress.
I was lucky to get bed in just a couple of days. Mark was pleasant and the delivery went smoothly.
Excellent service from Marc I will be sure to tell all my friends.
Service was great. Sales Agent, Mark was wonderful and pleasant.
I truly enjoy my shopping experience at American Mattress in Evergreen Park. Mark is very helpful with finding a mattress that fits ur needs.
Great service from knowledgeable staff.
This is a great place to shop for a mattress and the salesman gave excellent customer service👍🏿
Great mattress buying experience. Mark was fantastic! So patient and so knowledgeable.
Nice clean store
Great customer service. Very knowledgable about the products.
Shun is professional and very friendly. I will be telling anyone I know to buy from the Evergreen Park store...thanks Shun, my Hubby says “go Dallas!”...lol.
Customer service here is god awful, employees have no clue what they are doing unless they are checking you out for buying a defective mattress. Highly recommend taking your money elsewhere.
I went there on New Years Day to find a certain item for my bedroom. I was so glad they were open cause a lot of stores were closed. The sales associate was so nice and helpful found exactly what I needed in less than 10 minutes. Great customer service great experience highly recommend them.
Our sales Rep., Shirley was amazing! She was very patient and took the extra time to explain and show us the various mattress options without pushing a sale.She contributed greatly to our discussion on finding the right mattress. She was very knowledgeable and helped us find the mattress that fit our requirements within our budget. We are extremely happy to have worked with Shirley and will definitely reach out to her if we shop there again.
Not to many good sales
The salesperson that took care of me was quite possibly the friendliest guy I could have imagined running into yesterday. A genuinely happy guy. Your company is lucky to have a fella standing behind the counter in an empty store on a Saturday, with his shift likely coming to a close, that will treat people the way this man treated me. Not only was I satisfied with his knowledge and understanding of the product, I was more taken aback by his kindness. This is the kind of treatment that creates return business. I hope he’s there when I come back for a mattress.
After searching high and low and trying to get the most for our money, my husband and I had such a wonderful experience at American Mattress. The salesman, Tony, was extremely knowledgeable about the products in his store and was very courteous and professional. We have since bought 2 other mattresses from him and couldnt be happier. I would recommend this store to anyone really trying to get quality service with a quality product.
Carmella Lewis was very helpful in choosing a mattress. She was also very professional. God bless her!
Shirley was a great help. I was in there for 2 hrs trying out mattresses. I love the fact she knew everything about the mattresses and I appreciate her patience and understanding my budget...
They didnt have the bed I wanted so I bought another which I regret.
I had a great experience here! Anthony, made it easy and pain free which I think is a plus because I havent bought a mattress in a while. He took me through the different options and kept it simple, which is another plus for me. I recommend this store to anyone looking for a good price without the hassle!!
Anthony was extremely helpful. I had no idea how many factors there were to consider when buying a new mattress, but now I feel far more comfortable knowing what to look for. We love our new mattress and when the time comes to redo the guest bedroom we know where to go.Thanks again!
Jim was very knowledgeable about mattresses and frames. I would recommend this store for your next purchase. We bought an adjustable frame and mattress for my 94 year old mother and he gave us a great price.
Fantastic customer service! Dealt with Anthony Vitale (sales manager) - he was very informative, helped me narrow down my choices based on what I was looking for and was very professional. Very good prices! There was absolutely no sales pressure. My mattress was delivered when they said it would be and everything went seamlessly. Delivery people were very polite, clean, fast and took away my old mattresses. Highly recommend this store!
Shirley Broadna was amazing!! We tried out some different bed and she worked with us on the price and financing options! We are so pleased. Thank you!!
I had an extremely positive experience at this location! I went in the store because of chronic back pain, but I could not afford an expensive mattress. The sales manager, Mike Kelly, and the Regional Manager, Jimmy G., were both professional and empathetic, and they helped me pick the right mattress for me! I would highly recommend checking them out if you are looking for the right mattress!
Absolutely wonderful experience!!!The salesperson Shirley was very attentive & knowledgeable, made us feel comfortable & confident we purchased the best mattresses for our needs. HIGHLY RECOMMENDED!!
Shirley helped us out for a smooth purchase. Keeping the Green in Evergreen!
I have been shopping around for a new bed for awhile now and I realized I needed to sleep like an angel on a fluffy cloud. So I went to a few stores in the area, which of none were able to meet my needs. All the salesmen were just trying to get me to buy the most expensive bed they had. Finally I found American Mattress!!! As soon as I walked in the salesman Anthony Vitale was very friendly and let me look around without the hassle. When I finally found a couple beds I was interested in, Anthony was able to answer all of my questions, very knowledgeable! I ended up purchasing a super pillow top at a great price and I could not be happier. You Rock Anthony!
The lady that works there was very professional and friendly and helpful
On November 1, 2015 I went to The American Mattress Store at 2839 W. 95th Street Evergreen Park, Illinois 60805. I went inside the store where I was greeted by Sales Manager Mike Kelly. Mike asked me if I knew what I was looking for and I said yes I knew that I wanted a mattress set and I knew what size. Mike also asked if I had ever been to The American Mattress store before and how long it has been since I bought a mattress set. He explained to me that mattress sets have change since the last time I bought a mattress set. Since I told him what I was looking for he had me try three different mattresses. Mike had some suggestions to help pick a mattress and told me to take my time and come back multiple times if I need to because picking a mattress set is very important . I decided on a mattress set and Mike also suggested a bed frame and he also asked if I needed pillows . The mattress set that I picked was exactly how much I thought it was going to be because I did some research on the mattress set before I went to the store. I wanted the mattress set to last for awhile so I didnt mind paying the price for a quality mattress set. My mattress set was delivered the next day with no problems and it was even delivered earlier then the time frame that I was given. Mike called me a week later to make sure the delivery went okay and to see if I was having any problems with my mattress set. Mike told me when I was in the store that American Mattress Store has a 30 day trail period which means that if I dont like the mattress set that I bought or changed my mind about the mattress set I can come back and exchange Mike also told me the mattress set comes with a 10 year warranty, but if a stain gets on the mattress then the warranty is void so he suggested that I buy a mattress protector and I did. I had a very wonderful experience at The American Mattress Store. Mike Kelly was very polite and friendly knew how to do his job and he even sent me thank you card from the store with a hand written note inside. Mike treated me very well and made sure that I knew that if I am having any problems to give him a call. When I get very great customer service I remember. I would recommend this store to people I know looking for a mattress. I love my bed and I have not had any problems yet. The delivery men were polite and friendly they set up my frame to my headboard and put the mattress set up quickly and they even brought my mattress protector and put it on the mattress for me. They took away my old mattress set for me and my delivery and set up was for free.
Shawn is the man!
My salesperson was very professional and courteous.
Horrible experience and poor business standards from the company owners. This place lies to its customers and employees. They tell you your item will be delivered in 3-4 weeks because they need to order it and 4 months worth of lies later, the customer is canceling their order because it still hasnt come. They also find any reason to void your warranty which is ironic since its used as a selling point. Higher prices than competition.
Kind friendly and respectful
Excellent staff!
Little over charge
Mark was extremely helpful and kind! He was very friendly and made the overall experience wonderful. I would highly recommend him and this store!