Very friendly and fast service... loved the experience... my wife was pleased with her coffee

I very much love Starbucks and there drinks are amazing!!! I really love ordering new stuff off the secret menu and my favorite drink is the banana spilt frappe😚😚 The smell of Starbucks is delightful and all the workers work hard and precisely.

Fast service coffee too expensive

Great hot chocolate! The best!

I tend to visit (walk-in) this place on the weekend and like this place. Clean and friendly staffs. However this place has a horrible drive-thru service. You will have to wait about 15-20 each time I use the drive-thru. I will have to wait about 5-7 min from the time I place my order til pay and off I go. These days, I would just park my car, go inside, orders, wait 2 min, and off i go. Much faster. Recommend that management focus on drive-thru service. Its all about wait time.

Fast and friendly.

Batista are always sweet. Thank you 😊

Great service and friendly staff.

Pretty speedy on the output and always lovely and kind staffing :)

Fast quick and not too loud. I just have a problem with the wifi like if Im not browsing on online it disconnects until I refresh the page a couple times.Came back. WiFi worked this time. Drinks came fast and the brownie was warm and moist.

Everyone here is always so kind and welcoming. Drinks are perfect!

I’ve tried this Starbucks so many times hoping it would be better and it’s just not. The coffee never taste like it should. Definitely worth getting out and walking into the one at Safeway Instead.

Great and quick service, friendly staff

Sad they didnt have coffee ready in the morning, who wants to wait 15 minutes for a basic cup of coffee

Very clean and great customer service!

Very nice staff that helps you in ordering a drink that youre craving for. Theres a drive through for your on the go moments. The interior is nice but with limited seating. Id consider the interior to be a small to medium sized Starbucks interior.

I would like to thank Michelle for helping me make my girlfriend day better. I wanted to surprise her from San Antonio by getting her favorite cup of coffee delivered. She helped me go that extra mile to make not only my girlfriends day special but, mines as well. Thank you!! :)

Double smoked bacon croissant sandwich hits my soul in richness and delight lol

Great place! When you first walk in you are greeted with a happy, cool atmosphere which is always nice. The food/drinks were great and live up to the Starbucks standard. However, be prepared to spend a lot of money. One drink can be an average of $5-7.Another complaint besides the pricing is the seats. There are too little tables and the place is frequently crowded during midday. I find this more frustrating because there are spaces where tables definitely can be filled.Other than that, the place is very good. Definitely recommend for studying or hanging out with friends.

Great service and plenty of outlets to plug in.

Excellent service and the server was kind, attentive and professional. Our drinks were tasty. Will definitely go to this location again.

Drinks Are Amazing.-A/C-VARIETY OF DRINK SELECTION-GOOD POLITE WORKERS:•hardworkers and fast pacing.Good spot to do your work/school work.

The staff is so pleasant in the morning. I go there almost every day because I get greeted by a sweet greeting and great service. They take pride in their work here as the baristas are concise with how they make your drink exactly how you want it and fast. The store always has ample workers to uphold a smooth flow in and out of the cafe, even when the person in front of you is dragging their order as if theyve never even heard of coffee and need the concept to be explained to them. One of my favorite places to start my mornings or stop by when I just need a little lift.

Staff is really nice all the time ! Just a small problem this morning I bought me a nitro cold brew about 5:30 am still dark didn’t look at my drink tasted different as I got to my job I see white film at the top it was spoiled cream and I go there every morning .

The staff is always friendly and courteous, Ive never had them mess up my order which is always great. Usually pretty clean and well-kept. The bathrooms are ok. Sometimes its a little too busy here but never experienced a longer than usual wait.

Placed a custom order on the mobile app and this store continues to not add all the sugar and sweeteners. So whats the point of the mobile app? Unfortunately this store is very conveniently located to me or I would switch to a better Starbucks

Always friendly staff.

The staff here is really really nice. Always patient with my kids indecision. The drinks are standard starbucks and Ive never had a complaint there.My only issue with this particular Starbucks is they never have their holiday treats in stock. Ive come 4 times at different times of the day to this particular Starbucks over the last 3 weeks and not once have they had any snowman cookies or snowman cake pops. The problem with this is they are on the board and my kids see them, want them, and theyve been out of stock everytime. Would be nice if you actually had everything you advertised.

Fast and good as always

I made a visit to this Starbucks in Ewa and I had a good relaxing visit. The double smoked sandwich was good and the coffee was great as always. The music was varied and not too loud, the air conditioning was not set on polar like some other coffee shops whom I shall not name. The workers are very friendly, great visit worth many returns by me!

Staff is fantastic and excellent at remembering regulars or even third timers orders. This starbucks is the busiest on the island, this means longer waits at peaks, especially on weekends. I find most people expect their drink in 3 min, and this is typically the case if you walk in, but dont expect that on weekend mornings here. They can get up to 200 drink orders in an hour, including drive through, walk ins, and mobile orders. I usually mobile order my drink 20 min before I leave and find I only have to wait ten min on Saturday peaks. Its perfect every time. Keep up the good work Starbucks Keaunui!

This Starbucks is clean, fast and seem to have a well rounded team working here. Everything was great, from the service to the food.

Our drinks were watered down. There was hardly any coffee/caramel flavor in our drinks which was disappointing.

Nice place but not enough seating for the amount of customers it brings in

It pretty much like any other Starbucks Ive been to. Friendly, energetic, peppy and helpful staff. Its the coffee I tell you, because I had not been to this Starbucks before today, lol. Check it out if you need your Starbucks fix.

Love most the staff but I start work at 4am and the opener cant seem to get there before the other staff does. I constantly see them stuck waiting out side. Its crazy because I either start work at 3 am or 4 am and when I start at 4 I like to get coffee but its to much hassle at this point.

Our drinks were very very watered done. I took them back in and asked for two if something different. The first one was made correct but the second had been made from the previous grounds and was weak .

Drive through sucks. The wait is pretty long in comparison to their Kapolei drive through location.Staff is nice.Drinks are correct about 80% of the time.

Considering how busy they are here, they do awesome. Always super polite, never messed up my order. AND, THEY OPEN CRAZY EARLY! Bonus points!

Everyone is great there when I go in. Ava and the rest of them :)

Nickie went out of her waycreating a ice coffee latte to my liking which was not on the menu. Shes a patient and pleasant worker with a great big smile from Starbuck. She has out standing customers service.

Great service and good drink

Visiting from Washington state. This store made my drink better than my Starbucks back home. Super quick and friendly!

Always Amazing Guest service and greatness is always guaranteed in every item & product purchased! Starbucks really makes the mold for the Customers always are right & come first.

My HOME AWAY FROM HOME! Im here almost everyday unless im broke lol lol

I like this drive thru Starbucks so much, it’s so convenient! The bad thing is the long lines as times but at least they get my order correct. The drive thru one in Waipahu gets it wrong often.Plus, nice upgrade on interior design that was done recently.

Starbucks Ewa Beach is great service and consistent quality. I recommend the dragon drink, mocha cookie crumble frappuccino, any protein box and the cake pops are delicious.

Love this Starbucks... Usually fast service... Messed up my order once but was real fast @ fixing it... Friendly employees....

Went in to purchase coffee beans; had the “Signature Blend” dark roast this AM and enjoyed it a lot; barista grabbed a bag of “Espresso Roast” and I expressed doubt that it was the same thing; in a huff she said, “let me get my manager,” and the manager kindly explained that this is the same coffee; young barista then proceeded to grind my beans as requested, and when she was done she basically threw the messy bag back toward me on the counter, grounds all over it. She was not nice about it. Very poor service...I reminded her that it was as not personal when I questioned her initial response. Most of the time this Starbucks does great. Not tonight.

This is my home Starbucks!! The staff is always very nice. The bariatas here are AWESOME!! I get. SPECIAL drink and they get it right all the time

Every time I go in a Starbucks, I would like to wash my hands but cant because every Starbucks has only one bathroom that seems forever occupied! Install a hand wash sink so we can simply wash our hands before eating or have hand sanitizer available.

The hot tea with agave is always a winner. Jade citrus mint is my personal favorite.

Excellent service!! Thank you, Sooo much.. Im Mona from Citymill, Whooo Hooo!!

Busy. Ordered a tall flat white. Not bad.

I ordered a drink and had to wait 30 minutes. It was somewhat busy, so I was patient. So, I waited for it to be less busy and I became more impatient as more people were getting their drinks before I did. I finally asked the bartender and it was like they totally forgot about my order. In the end, all I got was an apology. At least provide something complimentary for such a long wait.

Drive thru Starbucks is great. Great employees, very clean, and very efficient. Only downfall is you can never get a seat because it is always packed with students.

We love our coffee and service is usually fast here.

I keep on wanting to love this location but 9.00 for a coffee is just ridiculous, they charge for extras, extra milk, replacement of milk with coconut milk. Extra cup of ice (3.00)

Very professional and my wife and I enjoyed our iced cafe mocha and chocolate chip frappuccino respectively.

The drive-through was very busy, but it moved fairly fast. The person at the window was pretty friendly.

The wait is not to bad in the drive through. All in all its a good place.

The people were very nice, however, they could not seem to complete my simple order. I brought my own 12oz. mug and asked for the tall, blonde roast with no room for cream. They charged me for a grande without a own cup discount and then only filled up the cup half way... Might be time for a manager to step in and improve their training...

Newly remodeled with two cashiers so when the line is long it still moves pretty quick. Lots of parking, clean, friendly staff.

The locaton is good. Service I just like all SB with drive thru. Staff not friendly, high turn over, mess up orders and I feel rushed. Other than that, the coffee is good.

Very nice friendly staff. Great place to start the day :)

Hit or miss. Some days the drive thru is better than most. Only had few experiences where my order was messed up. Night time is typically busy for studying but otherwise good location.

Great place great service

Favorite place for coffee and teas, kapolei parkway awesome service

Where every body knows your name, then again that maybe Cheers. Either way just the same when your looking for somewhere go for coffee, and Wi-Fi without being secluded from society theirs usually a Starbucks in your knack of the woods.

Great spot for that caffeine fix. Always busy and packed. Seems like a place to hang.

They have sugar free syrup too!!

Busy in the a.m. but always fast and friendly service!

Great coffee but they always put 1 to many pumps of flavoring.

Just bought gift cards for my Jr. Leaders!!

I love that this location has a drive thru. Great store!

Really nice staff. Relatively small location with lots of activity.

Fast and friendly, just about says it all. I love the rewards program and the convenience of paying with my phone.

I had the longest most grueling day at the office yesterday, and decided to pop in starbucks to get a little pick me up before heading home last night .. barista ann greeted me with a smile, she made my drink well, asked me how my horrible day went and made a joke which made me laugh. will be coming back again!

I love writting and being served fresh drinks! It is way better than an office...lots of nice people there too!Gabrielle SunheartAuthorHow to feed a family of 4 on $25- a week! (no coupons!)

Ordered a venti Cafe Mocha and received a Grande. It was a 120 point free drink. Very disappointing!!!

Drive thru line wait can be a little long sometimes. Overall. Good customer service.

Always friendly staff whend Im there at 5:30 am.

Too busy for the most part, but good effort to stay on top of it by most of the employees.

Clean and friendly and fresh and good healthy snacks and drinks

Great place for quick visits and good coffee

I only get starbucks iced coffee if they have dark carmel sauce, and its a seasonal sauce thats only available during the summer around may till probably July.So this morning I asked if they had it in stock, the cashier said yes but she didnt look very sure. I just said okay and trusted that my order would be correct. I waited for my drink and when it was ready I asked oh this is with dark carmel sauce, right ? The worker looked confused so I asked again. And he said no we dont have that, I had already waited a while for my order and I wasnt about to wait some more so I just left.If you are unsure if you have something or not I recommend you double check so you dont have an unsatisfied customer. If I had known they didnt have it when I asked the first time, I couldve order something else and been happy with my drink.

Great service. Super fast and accurate.

I love the staff and customer service

This is a favorite place for coffee and iced green tea (unsweeted), and sometimes a bagel or breakfast sandwich (Artisan line). I love good coffee -- cant tolerate the milk in a lattee -- and Im a fan of Starbucks or Seatles Best coffees. The service is generally good, always pleasant, though when very busy, a bit of a wait. This Starbucks has an okay atmosphere. A few comfortable chairs (very popular, and usually occupied) and a number of library type desks that more often than not feature students with laptops, or a bible study or other group. Wireless is available and free to AT&T users. There are a limited number of chairs and tables outside, and in some ways, this makes this location notable. It is as close as we get in Ewa to a town center. The irony of living in Hawaii is the absolute paucity of restaurants that have outdoor seating! Life in Hawaii, our restaurants and shopping centers communicate, is lived indoors! As one of the few places with outdoor seating, this Starbucks is always busy, and always a hive of activity and people. If for no other reason than perhaps looking for a little energy from being around people, there is something to be said for having a coffee or favorite beverage at this Starbucks.

Always good service by some awesome baristas, but getting more & more crowded as people learn of arguably the best Starbucks store on Oahu.

Best thing about the place is the customer service. Bring a surge protector if you plan on doing some laptoppy things because the outlets go faster than ps4s on black friday.

Staff is always nice!

Very busy location. Doing great job getting lines down swiftly.

Clean, convenient, and caffeine. Nuff said.

Awesome has a drive thru and they are quick

Great staff and environment but always crowded.

Busy, but mostly clean and efficiently run.

Had to wait to be served. Wont go back there.

As long as theres a drive thu...

Pink Drink!