Amazing service! Showed up at 8:01 today and there were about ten people in line. The two gentlemen working were polite and efficient!I asked if they could reattach part of my skid cover in addition to changing my tires over.They called me about noon and said my car was done.When I paid for it they said there was no charge for the little extra they did and they actually aired my tires up to correct capacity.Exemplary service and attitude!!!

Hands down my favorite place to go, thank you guys for all your hard work! I appreciate you! And thank you once again for requiring a mask inside!

I called and asked Chaunce to get a wheel on the way for my truck which I had just broke a wheel on. Was told it would be 3 weeks to arrive. Every week Id call just to keep in the loop. 3 weeks later Im told that the real estimate was 4 to 6 weeks. So I wait two weeks later and there is still no sight of my wheel. Finally I call my friend who works there and ask him to look into it and I find out my wheel was never ordered. Got the wheel ordered and got the wheel 3 weeks later. Thank you Gabe for actually doing what I asked for. 0 stars for Chaunce but 5 stars for Gabe. Had to equal out to 3 stars.

They had excellent customer service. They were willing to help me even though i showed up with in minutes of closing. They sold me a quality product mounted it and all was done in 20 minutes or less. These guys are real proffesional.

Quick, friendly service! Affordable services and WIFI is available while you wait.

Been getting my tires their with friendly Service for 15 yrs...Got all 4 tires changed out very quick an economically sound fir the job done. USUALLY excellent Service with Chris Evans. But young guy at the register Think his name was Gabe. Acted like my questions were bothersome an had bad attitude toward well paying customer..asked simple questions got snobby attitude .Other guy was very friendly an answered my questions about 20 rims an tires with professional attitude.. would keep kids like Gabe in the back an away from dealing with customers if he doesnt like answering??s related to future sales...Got 17s on truck but will be ordering new 20s rims an tires .. Other employee gave me an excellent quotes .unlike Gabe who didnt give me an answer..wont deal with him again..But Great product as usual happy with the new snow tires got us to Barrow breaking trail thru 3ft of snow fir last 200 miles on Arctic ocean

Helpful employees and their tire snowman mascot is hilarious. Just dont try their bathroom as it is often dirty.

Clean, and Great bunch of guys

Very helpful and fast...thank you

Thank you for continuing your excellent “face mask required”policy from this spring. No drama, just a simple, easy mask policy. I visited recently and I saw you were doing great on COVID safety.Recommended your services to friends because of it.

This is my first stop in tire service. The tire specialists get the job done quickly, communicate care of tires to customers.

Great service and people will be coming back for tires and other repairs in the future.

Love Alyeska Tire, I used them when I lived in Homer, then when I moved to Soldotna and now used the one in Fairbanks for the first time. These guys are awesome and never disappoint.

Im very happy with this business in Fairbanks. I was there before they opened and my new tires were mounted and balanced before 9:30.

Quick fast service. Nice people.

As a former business owner of an Auto Repair shop, I am always as patient as I wished all of my customers would be. So needless to say, when I no longer have patience, it’s pretty bad...I called on Wednesday to make an appointment for a tire changeover and was informed “We don’t do that, we are first come first serve and we are booked up for the day” I said “No problem, I’ll just drop it off tomorrow”. I dropped the car off Thursday after noon, fully aware that they wouldn’t have time to finish it (that day). I was informed “We are booked up today” I asked if I could leave the car so it would be done tomorrow (Friday) they said “Yes”. Fast forward to Saturday morning and I called to make sure the car was done. They said “Sorry, we didn’t get it done... but we will make sure it’s done this morning!” I show up 5 hours after I called (48 hours after I left my car with them). The man behind the counter looked confused and asked why I was there, and asked if they had called me to say the car was done. I said “no, but I’m here, and I’ll wait till it’s done.”I sat and watched for 2 hours as car after car was pulled in for tire swaps, while mine sat untouched.After finally running out of patients, I explained to the man behind the counter that my vehicle was untouched for 48 hours and that After sitting and watching for over 2 hours as vehicle after vehicle went in before me, I felt like I wasn’t being taken care of. I asked for my keys back. I was not given an apology and there was no effort put toward trying to fix how I was treated.I wasted cab fare, and days without my vehicle, for nothing.If Alyeska tire did well in the past, then it was only because Chris Evans held the place together.Save yourself the headache and just go someplace else.

Didnt mess up my 900 dollar each rims great service

Have gone there multiple times. Very nice and friendly group of guys. Went in with a panic on my lifted Jeep with 35s due to shaking and all if a sudden poor steering. Multiple guys asking me lots of questions...observed several doing a shake down on the Jeep and was told: your front end is fine but you do need an a alignment. I super appreciate walking in with a panic and basically being told to expect that with all of the aftermarket and 35s. I also appreciate so many detailed questions. Other places they just take your info and keys and thats about it. I will continue having this be my first choice go to place here in Fairbanks!

At first I was a bit irked when my alignment took a long time. When I picked up my truck I found out they were taking the time to get my steering wheel straight, which I had been told by two other shops was **not possible**. And I didnt have to pay extra for this. Truck drives great, steering wheel is straight, and Im a happy camper.

Very helpful with good selection of tires. Fixed flat tire we got from them in reasonable time. Close to work, so it is very convenient too.

When I walked into the lobby I saw one customer sitting in the corner and two employees at the counter. One was busy talking on the phone and the other was focused on the computer. So I stood there for a couple minutes in front of them at the counter and never received any recognition. Okay, obviously they are busy. So I took a seat in the waiting area in within their sight and some minutes pass by. Another customer walks in and the employee at the counter decided to help him instead of myself who was waiting patiently.I just left after that.Now my situation was actually important. I haven’t been able to get winter tires until today and this was how I was treated.

Bad service

Chris and his staff were friendly and efficient. Price was much better than I had expected. It appeared that they actually cared about my situation. What a refreshing change!

They we wonderful and so friendly and helpful.

Came in for a quote to swap my summer tires for winter tires. They said it would be about $75. When I picked up my car they charged me $142. They said they charged me extra because I brought my own tires (they were brand new Bridgestone Blizzaks). They said it was to cover their liability. Liability??? These were top brand tires. Not only is it ridiculous to charge $140 to change tires, they didnt tell me it would be extra. Ill be stationed at Fort Wainwright for 3 years which means 6 tire changes. I guess they got an extra $75 from me but they lost $375 of future business. People should know if theyre going to be charged extra beforehand.

Sat outside or Alyeska Tire for 40 minutes, first in line for tire change. Made eye contact with the gentleman taking orders multiple times before they opened, though they opened the doors before 8 - and I wasnt first in line I got bumped to 6th . Waste of my time.American Tire & Auto took good care of me .

Alyeska tire was willing, friendly, and honest. I asked some questions and was happy to see that my concerns were important to them and they have a tire protection plan (ask them for the details) through all of their stores statewide!

Always fantastic service and quick turn around times. They also offer the best quality tires in town.

Rude guy at counter, way overpriced compared to exact same tires at nearby places, they wont take appointments. I went elsewhere and saved 200 bucks and made an appointment that worked for my job schedule.

Chris was awesome. Even tho I was told wait time would be 1.5 hours and went over not a big deal given the fact that it snowed the previous night and everyone showed up for tires. This place is awesome

These guys are great. We purchased a second spare and rim for our trip up Dalton Highway and they offered to buy it back if we didnt use it. They were true to their word. We then went to Denali and one of our tires lost a weight or something and developed a serious wobble. Back in Fairbanks, we stopped in and Alyeska Tire rebalanced it and we were quickly on our way. Fantastic service, professional, and friendly. I will recommend to the MilePost that anyone traveling the Dalton Highway stop in here for reliable treatment with integrity.

Thorough and concise breakdown of my options, absolutely professional and would take any vehicle of mine there again; 5 Stars!!!

Super nice !!! Help me out getting tire fixed

These guys are awesome! They took the time discuss my plans and vehicle type to ensure was getting the best tire for my situation and a very fair price. I would recommend to everyone.

The ENTIRE staff is so amazing and patient! They figured out what the real issue with my vehicle was. They called all over the place for a part for my older truck that isnt made anymore. They went and got the part, which included taking it off the vehicle it was on for me. They even dealt with my craziness! I wish I was able to tip them. They did an amazing job. Thank you!

Super friendly and fast service. Gave me hour estimate..out within 35 min. Highly recommend.

Everyone is super helpful and willing to work with customers. The management team is great too!

Alyeska tire has been my go to tire shop for year, they provide great service and good prices. Unlike other tire shops in the area, these guys I do not hesitate to recommend them

Excellent service professionally done. Needed my tires and brakes cleaned of mud and dirt and the balance checked. Started at 9 am on a Saturday and done by 9:45! Thankyou, appreciate the great service! Wally

Treated my wife and I very professional you have done business here in the past and have always felt welcomed. They answered all my questions and didnt try to push what they wanted me to buy.Well be back again.

Decent shop, relatively timely, pleasant/professional enough employees.I personally had a bad experience because I was trying to get my tires changed from winter to summer, because they said if you bought them there and got it done that it would be free.So I tried calling in for 3 to 4 weeks trying to get in because I work 7-2:30 every weekday, and every time they said they were booked and will not do appointments because theyre just first come first serve.So after calling and being rejected every day, I just took a day off of work... The process took two hours or so which is fine because people were there before me, but charged the $84 anyway.Like, if I knew it was a false claim that they change them for free then I would have skipped all that hassle and gotten them done somewhere else.P.s. The water jug was empty even though I was kinda counting on it lol

Great service and fast too. Installed 4 new tires and wheel alignment on my leveled pickup.

Had a balancing issue with my recently installed tires. Even though they were installed by Alyeska down in Soldotna, the Fairbanks location fixed me up as good as new. Was a fair wait though.

Drove up the haul road on 11 August and got a flat tire. I put a temporary plug in it and kept on hunting. I drove 1000 miles on the haul road, 1000 miles back and forth to work, and 500 miles moose hunting, never once did the tire loose any air. I took my truck in on 23 September to get a patch put over the plug for added strength. After 3 hours, they said my tire was leaking from the bead, so they put sealant on it and called it good. I told them I wanted a patch put on the plug and they said they forgot. They took the tire back and an hour later they said it was good. 2 days later my tire was flat. I took it off to find out they took my plug out and put a new one in. I could hear the air leaking out of it. I took the tire back in and 5 hours later it is still there. While I was waiting, they used the wrong socket on another vehicle and stripped the lug nut. My friend caught them jacking up his camper from the middle of the front axle. He made them put it in the notes in case it was bent....it was bent. Enter at your own risk!!!

I will never come here again, after sitting for 3 hours, I was told that my 6 Goodyear tires, same brand, and same style (wrangler) cannot be mounted by them because one tire has a slightly different tread pattern.

Awesome service & very helpful personal. 5 star experience

Shop is okay. Prices are high mid-range and service is okay. They have forgotten to torque lug nuts after rotation more than once.

Ive used their services over the years and they have done good.Love their Nokian tires.

We went here to pick up lug nuts and they found them quickly.

Love this place. Chris the Mgr is on top of his game. Knows alot.

Chris was eager to help our Fat Cat recycling team get a tire mounted on one of our trailers,in very little time,we were back on the road.Thanks Chris for your swift and efficient service.

Great service, fast and friendly

Been doing business with these guys for a while now. They have always been good to me. Ive only had one problem in the past few years with them and they went out of there way to make it right with me. They problem was only caused by an inexperienced employee and lets face it, it happens with new people. Will continue to due business with them.

Solid service at a fair price, highly recommend.

They try to sell you new tires and several times tried to tell me my tires were not safe. Other shops says there fine

Stayed late to finish up my job. Great guys, good work.

Only used them once, however the man at the counter was very respectful toward me.

Good place for all your tire needs!!

Friendly Staff. Have always worked with me when bringing in multiple vehicles, and getting them in/out in a timely manner

I always have a great experience with Alyeska tire. Friendly, and knowledgable staff, I wouldnt go anywhere else.

Chris does a great job. I dont go anywhere else.

Really like this store. They go out of their way to meet your needs.

Very helpful friendly staff

Awesome staff. Amazing service.

Great service best tire shop in town

Good prices and helpful staff.

I just got a 2011 Tundra last week, and I got BFG KO2s from Amazon to put on it. I took it to the Fairbanks location today for them to mount the new tires and balance them.They did not do any aspect of their job correctly. First things first, the tire pressure was off the charts. They are supposed to be at 30/33, they were at 55+ (my gauge maxed out and then some). People, there is a placard inside everrrry vehicle that tells you exactly what tire pressure should be at. You would think a tire shop would know this huh?Next, I noticed my steering wheel had a shake to it. Obviously it was not balanced correctly. Its not much, but since I paid to have my tires balanced, I expect them to be balanced correctly.And to top it all off, they BROKE at least one of my TPMSs. This is not acceptable for a tire shop. This is not a cheap fix and I will not be paying for it.I will never go back, I will tell my friends to avoid this place, this is utterly ridiculous.

Called to see if they had what I needed and they did. Stopped by they let me take my truck with me to grab something to eat while I was waiting without losing my place in line

The only place in town that could put my sons electric scooter tire back on the rim.

Great place to get tires

4 hour wait at American tire to tell me they cant patch a tire... brought to Alyeska and they got it done in less than 20 min and under 20 bucks. Always use Alyeska.

Got er Done.

Great service!! Very efficient!!

Too slow, act as if they have all day

Stupid F**Ks told me they dont make a winter tire for a 22 wheel. Its ok. The other tire shops in town arent much better

Fast service.

Friendly service

Takes about 8 hours to get a plug put in your tire

Service is excellent, respectful crew

Fast, efficient, and friendly!

Chris and his staff work hard and get the job done asap! My go to tire store!

Paid $24 for fixing a flat tire, a week later is still leaks!

Great service

Decent selection

Awesome service

Excellent

Tires

Great

Love it!

Fair