Curbside pickup has taken over an hour and when I called to ask the status the lady immediately knew that I was waiting on my products and was very rude and demoralizing… told me I could come pick up the products myself if I wanted them faster. I told her they had my name on them and were already to go… she said excuse me who works here me or you…I chuckled and she said I told you your order is not ready and we will get it to you when we can and hung up… wow Home Depot wow…you have lost me and anyone I can tell to avoid this place…

Wow I cant believe how I was treated today by the employee here today supposed name fred but actually ken is his name he was working in the tool rental area and he treated me as I was not a paying customer of a tool rental after my fiance and i rented a flex wall sander that kept loosing power when against the wall as I was explaining the situation after I had already called to the store and Jake who was a really nice employee here took my call and knew I already had called in to let them know the situation Mr ken stated that I had the sander for 3 hours well my point was when your 25 min job site away from the home depot and you have to drive from where you are from cleaning your car that took me around a hour to do and drive to job site pick up tool and drive all the way back obviously you are going to take a good amount of time in that whole process but the main point is this employee as I was talking walked away from me and lied about his name and was completely rude to me as a paying customer

The store is organized and well stocked and the staff.was friendly. The prices were a bit higher than I expected but not egregiously so. The only negative was that the cleanliness of the bathroom was a bit dodgy.

The staff was very nice we went for flowers and flower pots with the brackets to hang on privacy fences they didnt have a huge selection of flowers but the ones they did have were really pretty. Prices are decent and the check out was really quick and very friendly!!!

My go to local Home Depot. Nice to see the same staff after many years. Thats a good thing. I pickup orders here frequently and theyre always nice and quick at customer service.

Stocked pretty well. Friendly customer service. Ty

Some crooked dealings going on here. Be VERY weary. I wanted them to add on a stick of copper on an order they hadnt even shipped yet, infact it was only a few hours from the original order time and wouldnt be loaded on the truck for another whole business day from my local store, and they cant do it. All they can do is either cancel the entire order and reorder thereby delaying everything. Or, charge me another $79 bucks to deliver 1 10ft copper pipe. Super crooked dealings! Aweful service. Very disappointed in their lack of service.

Friendly staff, have had them ask if they could help with anything without any prompting multiple times, no one likes trying to hunt down someone to open a case or mix paint. Most of us working on a project are trying to get our work knocked out, not wander around looking for assistance with a purchase. In that way this is a good site.

Nice store - clean - easy to find things

Im pretty sure these guys hire hardware geniuses. I initially went to Lowes because it was a little bit cheaper and when I asked the service rep in the hardware department a few questions she had no clue what I was talking about and then referred me to Google. So I left. Came to home Depot, asked the same questions, got some pretty substantial answers, got some suggestions on tools and techniques, which helped me make an educated purchase. Will definitely be going back.

Devin helped us move a bunk of OSB this morning and I greatly appreciate his help! Thank you for providing exceptional service Devin and going the extra mile!

This is my go-to place I love Home Depot my friend Bonnie sizer work there for many years I worked with her at Jo-Ann Fabrics God bless her for all her knowledge and all her kindness toward me and all of her customers throughout all four years of retail she really made it for me here at Home Depot when it first opened I wasnt too sure about it until she came aboard what a great store great staff I enjoy the garden center and I enjoy the holidays God bless them all

Costumer service is always good in person and on the phone

Went to return rollers 3pack and brought two back because 1 was covered in paint. Told employee that the roller ruined two pans of paint with hair from roller. Asked if I could get a credit to purchase better rollers and was told no because I did not bring back the 3rd roller. So, $8.88 credit as opposed to asking for paint replacement all because I did not rinse out and return a used worthless roller.I asked to relay that these rollers should not be sold anymore so that is now my hope to prevent anyone else from wasting money and time with the 3 pack roller 077089143300.

Needed potting soil. A quick in and out. Love it

Great customer service! I was shopping for vinyl plank flooring and 2 employees were very helpful.

Great service, got exactly what I needed. One of the employees even stopped me after I didnt notice dropping my keys. 10/10, will visit again.

Went there to get a cartridge for my shower Brent in the plumbing department knows what hes talking about good guy very knowledgeable thanks buddy

I like Home Depot dont get me wrong but the closing time is too early!10 or 11pm would be reasonable but 8 is early!

Home Depot is the place to go for lawn and garden supplies. They are currently the only store in the area with seed starter supplies. There is a nice selection available.I gave bought many perennial plants and trees here over the years. They are high quality plants at a reasonable price. I think they have a great variety every year.We shop here for home improvement supplies when needed. The prices are usually slightly better than Lowes and they have different brands to choose from.Overall Home Depot has every thing we need to keep our home and garden in great shape.

I use to be a Lowes person. But when my husband and I had to buy our first washer and dryer, the Lowes rep was a bit rude and completely unhelpful at Lowes. We went over to Home Depot to see their selection and the rep there was SO helpful. He was very knowledgeable on their washer and dryers and so patient with us. I changed my mind right at the end of checkout and he just kindly helped me find the right one. He checked things online over and over for me and I was so grateful for the help. He was also so friendly, genuine and personable. We had mentioned the military recently moved us here and at checkout, he pulled up the military discount and saved us $200! He was so friendly, kind, helpful, very knowledgeable and patient. Above and beyond customer service. Thanks Charles and Home Depot!

Home depot is one of the best hardware stores around, Love the place, they always seem to have what I need to survive and make the rest of my day happen!

I like HD, always surprising when I find what I need here. Very nice staff

Needed to return a tool I ordered online, quick easy, and back to work. Thank you Home Depot team.

My piece of heaven all the time from tools to plants to ideas

Great store! Staff at this location is very helpful and knowledgeable. Stock levels are good and they usually have everything I am looking for as a contractor. The only disappointment is common with all Home Depots; the increased reliance on self check out.

Went to home depots rental center for a truck since uhaul didnt have any available. Ended up getting a large van which ended up being easier to use than a box truck. Will definitely use again next time I move.

Went there to buy a lawn mower. They had a better selection of them than Lowes and better prices comparably. The customer service people were very helpful as well.

Always have fun shopping here and tend to buy more items then I intended.

Do not rent there equipment. They do not check nor do they properly maintain them. Rented me a paint sprayer that did not work. Further more it cost me 200 bucks. I still had to pay the painter.

This establishment does not help its customers ..I waited and waited and waited... Still no one.... And the store is always empty...I like LOWES better.. Im not going back to this place again.... Its a waste of my time.. And money....

Staff was very helpful, even helping me find mostly clear, straight lumber.

Five stars for how helpful the staff was today! Alvin helped us out get our lumber cut right away, which was refreshing after wandering around Lowes looking for an associate on multiple occasions. Thanks, man!

Good hardware store. Great staff.

Went in to buy a certain kind of light bulb and ended up spending over $90.00.

Really nice staff, guided me to exactly where I needed to go.

Love the store, workers should be a little more friendly

I found what I wanted. Ask for help with light bulbs, never showed up. Help in doors very helpful.

Website told me exactly where to find the item I was looking for. Customer service was excellent.

We had a wonderful experience with the new construction rep. She was a pleasure to speak with and answered all our questions. Her professionalism was fantastic.

The only place in town that had Neem Oil spray! Picked up some glue and mushroom poo as well! They nailed it!

The employee from the truck rental unit (Kevin). Was extremely rude and had a disrespectful tone over the phone. Unhelpful and should be fired. You don’t talk to people like that especially when the customer has been nothing but friendly. Never coming to this store front again.

Very nice people and Emily was really kind and helpful with a very positive attitude

Lots of stuff to choose from. Friendly service and can answer questions. Usually plenty of help.

Great prices and almost everything you can ever need.

Always easy and always nice best place to shop

Staff very helpful and friendly.

One of my favorite stores to check out. Great merchandise selection

Every time I need something at the Home Depot I can generally find someone to help me if Im not sure where a product is located. This is definitely not the case at Lowes!

It was a good experience,AJ Perry help my son pick the air-conditioning unit that he needed

In out quick. Very well stocked. Affordable.

Very polite staff and very helpful.

Excellent service and clean store

Very helpful employees! Reasonable prices!

Love this place. No matter what you need, they got it.

Went to get the old reliables. 99¢ gloss white paint. Success.

They seem to always have what I need and more. I do alot of shopping here. Prices are competitive on alot of products as well.

Remodeling our kitchen was posing to be a problem until we had Nancy Schuster design our remodel. She was patient, had great recommendations and most of all we loved the way it looked when she finished.

I love coming here. I spent too much but its okay.

Do not shop here. Drove over hour to get dryer that was in stock only to that I would have to wait another 2 months to get the dryer even though it was in stock according to their website was told that there was no manager on duty for me to talk to because they no longer have managers just seems like a joke of a store

I was able to find what I have looked for over Dayton.

Clean and organized. The staff was extremely helpful and courteous.

Very friendly and helpful staff.

Home Depot employees are mostly helpful. I do like the self service but miss the regular cashiers. I do think the store should have a map showing where everything is.

Ordered an item online to be picked up from store. Apparently “item delivered” doesn’t actually mean it’s able to be picked up yet. Wasted time

The sugar creek store has the best employees of all the Home Depot s and I go to a lot of them

I love home depots products but sometimes the price is a little higher than most. Customer service is wonderful if you can find someone whos not really busy already helping another customer. The only thing Im unsatisfied with whenever I try to call the store very rarely and I mean very rarely do they answer the phone. So then I call Lowes they always answer the phone.

The man at rental office was rude, made me help him lift floor sander from truck, which I have a bad back. I did ask him if he could get help but said I had to.

My go-to place for all things maintenance and renovation

Used curb pickup and it was awesome. Quick and easy. The men that brought out my order were very nice and helpful loading my SUV carefully. Thanks so much Gentlemen .

They have gotten better on customer service associates are more available for help

Be prepared to have to do things yourself. Ive had very few interactions with the staff, which is fine because they are always less than helpful. If you want something off of shelf, be prepared to wait for over an hour, or climb and get it yourself. If you choose to come here, it is only for convince, and not for the experience.

Helpful staff and nice selections.

Nice store and helpful staff ..my go-to store for any home improvement plans 😎

Good fun shopping

I tried for 2 days to get someone on the Phone to place a $2,000 order for OSB. They forwarded my call to someones house where they dont answer the phone. HOME DEPOT is still commiting Service Fraud in the name of a Fake Virus... The VaXXine is what kills everyone in the end

In and out in under 5 thanks to helpful staff

I used curbside pickup and the person that assisted was friendly and very helpful, sorry that I didnt get her name to call her management and praise her efforts.

They always have what I need, and I appreciate the military support

Great store.

My favorite store.

Excellent service and friendly staff. Enjoy getting help with things here because they really seem to enjoy helping. The prices are competitive on many items. But its the ease of finding help in a large place that keeps me coming back.

Very pleasant & helpful crew! Thank you!

I ordered a door with a transom back in July, and due to Covid it took 3 months to get it ordered and delivered. Tracy kept me updated every step of the way. The door ended up being shipped and delivered with no transom and Tracy made sure they got it back and found a way to expedite the service without having to completely re-order the door and make me wait another three months. I’d like to say thank you to Tracy and the management team ASM Steven and The store manager Tiffany for making this process less stressful and for taking care of its customers.

Best one in the area

Really good store for any type of home repair

I love our local home depot. I should just give them my paycheck each month then if anything is left at the end of the month they can give it back. ;o)

Fast friendly service my go to place

Always have a good experience here. And they offer a military discount.

Who doesnt love home depot? Courteous and friendly at this location

Usually dont shop here but I was closer to here than where I usually shop at. Got a wide selection of paint swatches. Painting 2 rooms in my house. But not sure if I will buy here. Guess Ill be comparing prices on that and then decide. Ill use reviews from people on the paint I choose also.

People are very nice very respectful and very eager to help you in any way they can and they never tell you that you got this product from here take it back where you got it from like Lowes usually do!!! Even though Ive seen Home Depot accept things from Lowes customers. You rock Home Depot.

Worst shopping experience ever. The manager lady at the front has no soul. Wouldnt return my money I bought the same washing machine 3 times. They kept messing it up. Canceled my order then delivered it to the wrong house. When i finally picked it up at the store with the store credit they forced on me when i wanted my money back the charged me 50$ more than the listed price. Yay! If you choose to go to home depot dont go to the one in fairborn. May the odds be in your favor or just go to Menards

The people were really nice and friendly and the store was nice and clean

Very few shoppers near closing time on a Tuesday. Easy to get help.

Good installation

Always helpful and polite.

Got what i needed, one employee was very rude shut down aisle way as i was exiting i had to go around no explanation given just ignored me

One of my favorites. Always friendly.

Be very careful when you have the atore put an order online for you. Several years ago I had them order windows,paid by check. I was notified windows were in, went to pick up after work,they couldnt find my order. Order was placed,linked to someone else.My info was given to him,I was told to call customer service, management was rude. I was assured by CS issue was resolved. Years later I order appliances find out my credit card number has been put under his billing, my order is under his name again. I am now fearful this person has my address and will have someone break into my house. Why would Home Depot lie and continue to give this man my personal information? Another strange thing is when they looked up order using order number, my order doesnt exist.posting this in case something happens to me or break in occurs in my home.