Dan Cava Toyota World is Fabulous in taking care of my car needs. I have bought all my cars from him for the past twenty years. Todd in the service department is wonderful. He always greets me with a smile and makes sure my car is taken care of. I feel so safe knowing they are working on my car. They are all so kind, compassionate and professional. They are the Best!
We brought our Toyota Sienna to Dan Cava to have some work done, and I thought it was going to be a nightmare. We were dealing with the dealership we bought it from (in Montana) who was replacing some parts due to their negligence, and they gave us a bit of the runaround. Amber in the service department was phenomenal to work with. She just took the reigns and got it handled so much more easily than I ever could have. She took away the stress of calling back and forth and just got it done! I can’t say enough how wonderful she was. She dealt with the warranty company, rental car company, and the other dealership and kept me updated throughout the process. Plus, she’s super friendly and seems to be a genuinely kind person. They got the parts ordered right away and everything was done in a timely manner. Now the van runs like a champ. Thank you Dan Cava and Amber!! You’ve made us lifelong customers.
Dan Cava Toyota has the best service department in the area!!! Every time I take my vehicle there, they get me in right on time, out the door, and always a smile on my face!!! I will continue to purchase vehicles from Dan Cava, not only because I love my truck, but their service department helps keep me a loyal customer. I totally recommend purchasing a vehicle from here and you’ll not be disappointed with their service department!!! Thanks so much Dan Cava for being punctual, effective, and efficient!
The folks at Dan Cava are amazing. They are all respectful, kind, and courteous. They take time to make sure you understand what service was completed and answer any questions you have. We will continue to take both vehicles there for service. We are treated so well we by everyone that we only plan to purchase cars, parts, and service from Dan Cava!
We are repeat customers of this dealership, and from the onset of our search for a new vehicle, we were greeted with open arms and taken care of very well. We went right back to our last salesman and told him what we were looking for and he went to work! In the current situation, no vehicles were available, but we were able to earmark an incoming 4Runner and sure glad we did - absolutely stunning SUV, and the entire process was smooth and easy. Kudos to Jimmy Larosa and Josh Brown for their hard work!
I highly recommend visiting Dan Cava Toyota World. If your looking to purchase a new or used car. Very polite and professional. They take the time to understand the customers needs and budget. It was a first time experience working through them, We were very pleased with the great service that we had received. If your looking for a vehicle I’d recommended reaching out to Joe LaRocca.
Only reason for 2 stars instead of 1 because of my salesman Dion, he was great and I had nothing but good experiences dealing with him. On the other hand, the service department and all managers at this location were horrible. No one responds to emails and sometimes it even took over a week to get a return phone call. They damaged a total of 9 wheels on my 4runner, you can look at the linked photo. The last time it happened, they were supposed to be doing an oil change, were told not to touch my wheels and tires and they still did it. The first 2 times, they did replace the wheels but it was a timely process and a big inconvenience. The last time, Santino Cava called me and offered 100$ for the mistake and told me that my wheels where cheap, thats why it keeps happening, he also told me that I was no longer welcome at Dan Cava. It took me going in and starting to make a scene, but they finally decided to pay for repairs. I am no longer allowed to go to cava, even though they still owe me free service and it all stems from an employee damaging my vehicle. Ive had to take the vehicle to ther shops and they dont see why Cava is having this problem, nothing special or different about these wheels. Other Toyota dealerships and local tire shops said all of this was unacceptable. Read other reviews and take vehicles here at your own risk.
Great dealership. Customer service is best in the area. Joe Iaquinta always treats me fair. I have nothing but good things to say about Dan Cava Toyota
Every experience I have had with Santino Cava has been very professional. He took his time to explain everything in great detail which I really appreciated. I highly recommend Santino as well as this dealership to everyone.
I had to change four Struts (shock absorber) of my Camry SE. Dan Cava fixed it perfectly and now my car is running smoothly. Grate job, very cooperative. Thanks to Eric for good communication and service. Price is affordable for great precision work.
Excellent efficient service.Professional communication from the time I pulled in until I left.I watched how your staff interact with other customers and they are consistent in their approach - making eye contact, communicating wait times, etc.Thank you!
Dan Cava Toyota in Fairmont WV is absolutely wonderful! They took my car back and took care of everything from the service to calling the warranty company and ordering the part!! I didnt have to do a thing. Also, they were super nice and knowledgeable! I will definitely be taking my vehicle back to them! Thanks so much
A wonderful experience everyone was friendly. Not a long wait at all for a 5000 mile service. The waiting area was well clean stocked with snacks, water and coffee and a TV. Have a wonderful day,Joe Palmer
Santino and Tim were excellent to work with in helping us in our situation of our van breaking down and being too costly to repair. We never felt pressured and they both worked with us to make sure we had all of our questions answered before moving forward with an unplanned purchase. Over the years, we have been more than pleased with Todd and all of the others in the service dept. To us, this dealership combines great sales and service, which I’ve not always experienced other places.
I buy all of my cars from Cava dealerships. They have great staff and service. They always work with me on getting the deal I need.
Tim and the dealership as a whole were great to deal with. I had a horrible experience with another local Toyota dealership so I was skeptical of how things would go but Dan Cava was great. My whole experience was smooth and simple. I was offered a fair price for my trade and treated with a lot of respect. I definitely recommend Dan Cava and Tim!
Great experience buying a new 2022 Highlander! Everyone was helpful and very professional! Recommend you go there to buy a car!
I have purchased many vehicles at Dan Cava’s over the years and have always had great experiences. They have always beat other dealers and make me feel like my business is appreciated. The service department does an awesome job and is knowledgeable and friendly. I highly recommend anyone shopping for a vehicle to come here!
This probably worse service I have had on new vehicle drove extra miles to purchase it then during last service 6 weeks ago they reinstalled the cabin air filter incorrectly didnt notice the noise until next day during the service was informed it was being recalled for fuel pump was told that it would. One in quickly and they would call to schedule an appointment after 5 weeks o called them they confirmed fuel.pump was there but would not tell me when it had come in. Took vehicle in for the recall and to have the cabin air filter installed correctly. Will never purchase from this dealer again.
Always a nice experience when dealing with the service department at Dana Cava Toyota World in White Hall, WV.They will go the extra mile to assist you with any questions/issues regarding your vehicle. Special thanks to Todd for assisting me today.Only place I will purchase a new vehicle. All staff very helpful and courtesy.
The staff at Dan Cava Toyota did an outstanding job at assisting me in the purchase a our new vehicle. I couldnt find the vehicle I wanted in Houston, TX. They found the vehicle I wanted, with more options, at a unbeatable price and had it days before they originally promised. The best part is they had me out the door in less than an hour. Special thanks to Tim Scheuvront for keeping me up to date on the status of my delivery and for the noteworthy service and hospitality. Well worth the plane ride out and the long drive home. Will definitely consider doing business again for our next purchase.
I’ve never been a huge fan of dealership service departments. I must say, this service department sets the standard. Prices are reasonable and they are fair. My next vehicle will likely be purchased here as a result.
I have always been happy with your service. Most dealers perform service that is recommended. You check and if its not necessary yet you hold off till a later inspection shows it to be necessary.
I always have excellent experiences here no matter what I come for. From sales to service and all departments in between, they are all the best. I wouldnt want to go anywhere else.
Very courteous staff, took me in about 5 minutes early and was finished before I could finish my complementary cup of coffeeDefinitely recommend this dealership
The buying experience from this dealer was amazing. My wife and I purchased a 2021 Tacoma Limited. Our salesman Mike was very helpful and answered all the questions we had and even took the time to go over the trucks extra features before and after the sale. There was 0 pressure from this dealer and we felt like we were treated fairly. Trade in offer was spectacular and right on par with what we were expecting. We will continue to do business with Mine and Dan Cava Toyota World. We even sent him a potential buyer once we arrived home.
I had such a great experience at Dan Cava Toyota. The service was excellent from start to finish. I found a vehicle I liked on their website and they took care of everything from the moment I requested info. The sales team was friendly, helpful, and never pushy. The finance process was a snap and I was driving home in no time. I would absolutely return there for my next vehicle and I highly recommend them!!
Always professional and friendly. Todd is the easiest person to talk to and get you the help you need at the earliest time possible.Night drop off is very convenient also .
Great dealership and service department. Great work. Honest. Courteous. I have bought 2 new cars here and have never experienced anything but professional, 5 star service. I have been a loyal customer for 12 years and wouldn’t trust my maintenance to anyone else.
Mike at Dan Cava Toyota was excellent to work with on finding our family the exact vehicle we wanted to own. The entire staff at Dan Cava Toyota made the process transparent, smooth and easy to navigate. Would certainly purchase from them again!
First time experiencing Dan Cava as well as their service center. The staff was professional, helpful and friendly. So happy I decided to buy a Toyota from this location.
Service Department is great! They took care of my issue in a professional and timely manner! Thank you!
Went to have an oil change and once I left my tire had a gouge in it and my wheel was scuffed up with yellow on it and was told it looked like I hit a curb by the service manager, but had no scuff marks which is what you get from a curb not a gouge in the tire. So I’m sure it hit the rack arms in the service bay, so make sure you get proof of the way your vehicle is before going or else you won’t be able to prove it even tho that might not work either. So glad I didn’t purchase my vehicle here like I was going to.
I just bought a used vehicle from Dan Cavas and it was one of the best car buying experiences. I felt the offer they gave on my trade was fair and the price for the car I was looking at was slightly below blue book. The nice lady in finance was amazing and Tim took great care of me throughout the transaction. I have also worked with this dealership as a vendor for auto glass and they are hands down the most efficient, organized and well run dealerships in the area. They run a tight ship focused on the best customer experience. Cant say enough good things. Do business with them! You wont be disappointed.
Dan Cava Toyota World always provides tremendous service to its customers. They provide immediate service and are always informative should your car need additional service. We have purchased our last 4 vehicles through Dan Cava Toyota World, and we will continue this practice. We are extremely happy!!
Always courteous and friendly. Easy to make an appointment. They call with updates and details
Tim was great to work with. He was extremely helpful and friendly in the process. Lindsay was also an absolute pleasure to work with.
They were awesome during my visit and even washed my car when I asked them to just clean my windshield after inspecting it.
I couldn’t have asked for a better experience! Professional, honest and attentive service with great prices and all done in a very comfortable atmosphere.
Great service team and mechanics! They quickly diagnosed the problem I was having in a jeep I bought from them 2 years ago and worked to get the parts I needed covered through my extended warranty. So happy to go through a dealer ship that honors their customers and gives them the best service available!
I had a very bad vibration in the front of my vehicle. Erik informed me that a tire had a broken radial cord. The tires still had some tread but he suggested getting them replaced. They also did a wheel alignment and overall maintenance on the vehicle. It has been a week and no more problems. Although there was more expense than I anticipated, I appreciate that Dan Cava Toyota did not take advantage of me. The pricing was reasonable. Every time I have taken my 2017 Prius hybrid for service, the service has been great, the staff are professional, while waiting they make you feel at home. Thank you!!
Very organized and efficient system for bringing in cars for service. Organized my maintenance to reduce trips to service. Courteous. Short wait. Relaxed waiting area. Great snacks.
Friendly staff, no pressure, easy no stress process.Great way to buy a great new vehicle. I would highly recommend to anyone to check them out.
Just outstanding people helping to make your visit to the service department as comfortable and worthwhile as possible. Dan Cavas Toyota dealership is a wonderful example of excellence on how customers should be treated at a car dealership.
The friendly service department explained the regular maintenance items and the cost. They finished the service in a short time.As this was my first time here they explained how they cross check it with other dealerships & mileage requirements. I definitely will go back to them.
The sales person Jay was great. He was helpful and knowledgeable. Another employee, the man who helped us with financing, was a bit unprofessional throughout the process by disrespecting another employee in front of us, throwing his cell phone over a missed call, etc. Overall, it was a good experience. The lot and showroom were clean and had nice vehicles.
Dan Cava is always professional. They only completed what I asked them to do and Todd explained everything thoroughly prior to leaving the service department.
Always friendly...always done as requested. With the quality of service and Toyota quality will continue to be a Dan Cava customer. We have 2 Toyotas.
Excellent dealership to work with. No games or charades during the purchasing process. Stress free car deal.
Called and made an appointment for the vehicle with the service department yesterday. They made the appointment for 8:00 am today. The service person got me in quickly and review my problem. They had my car ready in 30 minutes. I like the personal service I receives from their sales team and service department. Good job. .
10/10 would highly recommend Dan Cava Toyota World for all sales and service needs. Every interaction I have with General Manager Santino Cava has been nothing but professional. Wonderful staff. I feel at home every visit.
Parts dept. Very well ran.My delivery went very smooth.
3rd Vehicle from Dan Cava’s. Very happy with most recent service repair. Amber listened thoughtfully to our concerns & fuel pump was replaced under warranty/recall $0.00! This makes it even more likely Tim can sell us another years from now.
Tim in Sales was fantastic! I called and did the deal over the phone and he had everything ready when I arrived. Denny in finance was fast, friendly and efficient!
Had a great time at Dan Cava Toyota. Jimmy LaRosa was great to deal with. I was very well pleased. 🇺🇸+++🇺🇸
Fabulous customer service, excellent trade-in values, and vehicles that endure the test of time. All of the above plus friendly, knowledgeable and welcoming employees who stand by the customer long after the deal is done. Its why we are long-time customers and will continue to be!
Awesome service! Great sales team! Thank you Jimmy Larosa!
Called this morning to schedule a state inspection. Got appointment for same afternoon. Great timing and service.
Quick, efficient service for airbag recall then additional ECM recall. Both visits rolled smoothly. Friendly, professional staff. Glad youre located in my hometown of Fairmont!
Outstanding service as usual! Timely, courteous, and just good peeps! Thank you again for taking my car this AM. #TheLatey
Even though I didn’t purchase my Tundra at Dan Cava’s I was treated as if I had!!!! Very welcoming and professional staff,
I have bought two new vehicles from here and both times have been pleasant experiences. They have been more than fair on offering good trade in prices on the existing vehicles I had at the time.
I am always happy with service @ Dan Cava Toyota World.Friendly, efficient employees.Clean environment.
Great people they did a great job. My second online purchase. I will continue with Dan Cava Toyota.
Pleased with quality, promptness. 26 years with Toyotas very satisfactory
Sales and service are great at Dan Cava. Had my 4Runner for 3 yrs now and the service department is always friendly, thorough and attends to what needs to be done. Appreciate the excellent service there.
They are ALWAYS courteous and quick. If there is something wrong with my auto (which is rare because 1) its a Toyota and 2) Dan Cava keeps her running fantastically. I will never go anywhere else!
We came to Dan Cava Toyota because we were dissatisfied with the Kia dealerships in our area: never answered their phone or retuned calls, impossible to schedule appointments, etc. I bought my RAV4 there in 2014, and have NEVER had an issue since day 1. Our sales agent was great and the parts/service department is too notch. Honest, dependable, and never a problem with getting them to answer calls or schedule appointments. VERY PLEASED!!
Always a great experience at Dan Cava Toyota. This was our 5th vehicle purchased. No hassles and always a great deal. Service has always been outstanding for all of our vehicles.
My Tacoma has been a gem for 10 years. It started to leak fluid, albeit in very small amounts, so I brought it in to have it checked. It didnt take long until a gentleman came out to say the truck was ready and explain the problem was found and quickly remedied.
Always super professional, quick service and reasonable rates!
Very knowledgeable and courteous staff. This is now the second truck I’ve purchased, and will continue to direct anyone to them looking for a vehicle.
The technicians got me in quickly, changed the oil, did a 10,000 mile service and even did another minor repair I asked them to do, in a timely manner and were extremely polite and professional. Thanks Dan Cava Service Team!
We had a great experience at Dan Cava today. Your sales person, Dion Kerns, was amazing. He was very professional, helpful, yet personable and friendly. We will definitely recommend him and your business. We will be back.
Great truck buying experience, excellent service. Thanks Joe Eye
Excellent service. Nice and efficient employees.
Am quite impressed with the service I received in every way! Thank you for the personal attention!
The past 6 years my wife and I have always went to Dan Cavas to get the best deal, we have always been treated good and always get the best deal from other car lots I’ve looked at . All around good atmosphere and attitudes.
Our car broke down coming home ftom vacation, so this is first time using Dan Cava for service. They were crazy busy and we left the car behind. Only criticism is they didnt get to the car until 2 days later and didnt return various calls and texts along the way. They recovered well by diagnosing the problem, explaining it well and replacing my differential next day (above expectations). People were very helpful and pleasant. Overall a 3.5 rounded to 4.
Over all great car buying experience. I would definitely buy another vehicle from Mark.
Brian Stanley helped me buy a brand new Rav 4 with a great trade-in price for my old car and he was very helpful showing me how everything works in the new one. He is da bomb!!! Will be telling all my friends and family!
Dan Cava has always been great to the west family. I’ve gotten my last 6 cars from them. Great service
Service is excellent, and so is the team of technicians. Car was ready as promised. Will drive there all the way for service.
Knowledgeable. Friendly stafftha worked with us from start to finish on the purchase of two used toyota. Corrected any issues to make sure we were 100% satisfied before we left. This is the second purchase from Dion Kerms but im sure not the last. If you are serious about a new or used car he is your man. Great sales man great Deership.
Awesome service and most of my issues were covered by the extended warranty!
This is the 4th Toyota that my wife and I have bought at Dan Cava and are always impressed with their sales team.
It was great. Fast,efficient and thorough. Very well pleased!
Service personnel very polite and Informative. I was in and out in no time.
The service dept did a great job of getting my vehicle in and out efficiently and quickly. Staff was polite as well.
Took my Camry in for vibration when braking. Needed front and rear pads and rotors. And, my car came out washed! Final bill was considerably less than expected. This is the only place Ill go for service on my Toyotas.
The staff was friendly and accommodating and the service was quick and reliable. Thanks
I got a great deal, and the process was quick and easy! The Service Department is outstanding, and I know from purchase to maintenance Im in good hands.
Great customer service. Great communication. Highly recommend.
Great salesman fun times test driving and ended up with a 2021 Camry AWD at a great price..
Sales guy was I point and wasnt pushy he let me pick and choose.
Went in for a routine maintenance. Work was completed quickly and professionally, as usual. Always do a great job.
It was an easy process from beginning to end. Our saleman was friendly and knowledgeable- never pushy. Would defintely recommend him and the dealership!
Dion Kerns was great at getting us the car we wanted. He is professional, friendly and very helpful for all your questions and needs.