Best prices around! I came in to buy a few items and while I was there I asked about a star-shaped screw that I had never come across and couldnt remove. It covered the USB of a childs Grave Digger truck so we couldnt charge it. To make matters worse, we had stripped the screw trying to get it out with a Phillips. SCOTT not only explained that it was a security screw, he spent the time (and aggravation) getting this screw out for me.Thank you so much Scott, you made a child very happy!
Generally a good experience although this time was a little frustrating. I asked an employee (older gentleman) where something was located (lifting straps) and he didnt even turn to look up at me while he was sitting on the floor restocking shelves and he just replied I dont know its either isle 1 or isle 2. I said ok I guess Ill go looking around in isle 1 and 2 and hope I find it. He didnt reply. Unfortunately I didnt find them. Good news is, I did find them at lowes later on in the day.
Great tools for a decent price friendly and helpful staff but really wish theyd bring their coupons back
I honestly cant find a way to beat this place. No matter what hardware story go to, and even going on Amazon, if I can find the same product in harbor freight its way cheaper. Plus theyre local so its easy to do returns and their discounts with coupons are crazy.
Cheapest tools around. Great for those one-off tools or stuff you dont use every day. I still use an angle grinder from here over 15 years ago and it works perfect after patching the cord the few times it was accidentally cut.
In any different ways, no matter how much you see it, theyre the best in all your tools need, this place is unique 👌and the best is the price for all Tools, 100% guaranteed.
The employees will not even look at you let alone show you where anything is. Put someone in charge and tell them to leave the back part of the store. Try something novel like asking a customer can I help you find something?
They have what you need to do the job done easy..
Love this place ! Got everything you need & then some. Ive never had a single thing break on me, like people say. And if it did theyve got a lifetime warranty just like Snap-On & just like Craftsman. At a fraction of the cost.
Great place for inexpensive tools
IVE BEEN A PATRON FOR YEARS AND THEY HAVE REALLY STEPPED UP.
Always have a pretty good shopping experience here. Price is a very good. Today I picked up a tool bag, ammo box, three flashlight used my coupons and got everything for $11. I get four stars instead of five because the some of the staff here is a little odd.
Great customer service, easy to find what you need if you asked for help. Ill be going back
My favorite place be going there for years
I bought sevarel items. Prices were pretty good on most of them. I always think the prices on any set of batteries is overpriced. It doesnt matter, even if its EDGE brand. The one thing I really cant stand for, though, is the price on the NITRILE gloves. I dont believe it when they tell me, the materials for the product are scarce. The price for these gloves went up shortly after the pandemic started. This product, NITRILE gloves, is starting to refill back in the shelves. The price, however, is staying right up there. $10.00 a box, to $20.00 a box! I think its strictly a matter of, We can charge that price because theyll pay it. Im not expecting that the price will ever go back down. THE LAW OF SUPPLY AND DEMAND.
Employees were very helpful. They were very pleasant to speak with. Keeps me coming back.
I was looking for an item, online said IN STOCK. Went by the store and asked an associate, waited 20 minutes and they told me they didnt have it. I dont live close and its aggravating the website is not accurate
This store is very well organized.
Always an awesome place to find what you need!! Store is kept clean.
A good discount tool store tools are ok wide varieties yes still the best prices for tools that your gonna beat up and replace anyway and it has a large variety of odd stuff to.i personally go through bits blades and batteries and appreciate the prices. Not enough sales people though and this 4 stars
Great prices for good product. Will shop there again for sure.
Rude & ignorant service. I was medically discriminated against by the young female cashier. Will not be returning.
Clean and things r easy to find.
Why is Harbor Freight requiring masks after the CDC said vaccinated individuals do not need to wear them anymore? Is this about safety or control?
I freakin love this place!!!
Good value, seems to have very good selection, many off brands
Always a great place to get those welding consumables. Lots of other great deals too.
Would not return to this location. I ordered something from the harbor freight website, I tried to cancel it but they shipped it to me anyways and said I had to bring it to the harbor freight near me and they would give me a FULL refund. No problem. I ordered a Daytona jack which is a little over 100 pounds, I could not lift that. I had someone put it into the car for me because I figured I could ask someone at harbor freight to help me get it out of the car. So I drove to this location today, Insanely packed. The sign on the door said 25 was the max capacity (I believe) and they defintely had way over 25 people not only in line but people coming in by the truckload. It was insane. I understand the associates are busy but that doesnt mean you still cant be respectful. Its not my fault you chose to work at Harbor freight. So I waited in line and told the cashier I had called earlier about coming in to return a Daytona jack I had ordered online, but I will need help getting it out of my car. She rolled her eyes and sighed at me, Turned to a man (Who was doing nothing) and said I have to bother you to help her get something out of her car for a return. Pretty rude if you ask me but I said nothing. The jack was so heavy even he couldnt lift it himself. So I go back in, Get in the same line. Its finally my turn and she just stares at me... I said Hi, Im still here to return the jack. She asks for my information and such, And asks if I have any proof of how much I paid. I was a little surprised she even asked me that because I would assume it would be on my account. So I had to get on my phone, Login to the harbor freight website and go to my order (Which took a little time). She was obviously annoyed but I didnt know she would need me to do this. I told her I paid $219 (I believe). She says No, How much was the jack itself? I said $199 and some change, Why? And she tells me they cant refund shipping. Her tone was just super rude this entire time and I was so surprised because I was the only person in her line and it wasnt a super difficult task. I said Really? because I talked to customer service and they said I was able to get a full refund and I called before I came in and I was also told Id be getting a FULL refund. Needless to say she ended up giving me my entire refund. The attitude that she gave me from the beginning was just unnecessary. I never shop at harbor freight anyways but if for some reason I ever need to Ill definitely go somewhere else that at least has decent people. If you dont like customer service, Dont work in customer service. If you had a bad day, Its nobody elses fault, Especially not a customers.
The Fall River Harbor Freight is like a tattered match box. The matches inside still work, but the cosmetic appearance of the box lost its shine long ago. The store has a disorderly and neglected look to it as though HF moved into the space as an afterthought. The staff are helpful but curt. The merchandise is the same as all other HF locations. It wouldnt be my first choice, but its not to be avoided either.
Great experience, will shop there again.
It is a busy store with very reasonable prices, the only reason for the four stars was the wait to cash out.
Almost all the tools you need at low prices!
Great service.
Next to no cashiers very long lines.
This place is just awesome, I feel like a kid in the candy store, it was a good day
I will go here every single day for the rest of my life because I am addicted to buying tools and this is the place to go if you want tools at a very cheap price no one can beat this no one at all !!!
Great place, low prices (per usual with harbor freight). Quality has been good for all things Ive brought this far. This store has a pretty wide selection for all things. Hand tools, power tools, air tools, they have it all. Staff is friendly and very helpful!
Was looking for a particular type of tool couldnt find it, shelf was empty.Asked associate when it would be coming in, he said he would check the back room for me. He returned a few minutes later with what I was looking for and apologized for the shelf being empty
This place rocks! I was in need of some spacers and a few tools. I entered this location after looking for a special kind of spacer and asked the employee for help? He immediately knew what I was talking about and lead me right to them. He didnt stop there, he went on to educate me as to why this particular spacer is needed and used for with my project. Thanks for the help!
For certain items, wouldnt use for anything heavy duty, works in a pinch, glad they are close by
Great place to save a buck and find tools to help you get it done!
They never have things in stock.
Had exactly what I looked for. Always good. My favorite store
Always have what om looking for at a great price
They have tools at a good price, neat store.
Always super friendly employees. If they dont have something in stock they will take the time to help you find it at another store.
You can buy some tools at harbor freight that compared to Craftsman as well as snap-on. Dont believe me go on YouTube and watch the videos. Dont get me wrong you can buy some real junk as well. But dont be fooled by the prices on some items. I see those same items in Walmart cheaper. Example rubbing compound.
I came in to get a gift for my brother in law. A young man helped me get a large boxed item and also helped me get it into my car. Helpful friendly staff. They also scanned a coupon for me to save me even more than the one I brought with me . What a great shopping trip!!
I bought generator from here and after 3 weeks not working when I returned it they did refund it to credit card I have no access to it without asking me and they said I have to buy another one, or call the customer service, when I called they said why the salesman didn’t ask you first if you want it refunded to original payment method, I said ask them when I handed the sales supervisor the phone he said I have nothing to do and I have come back to the store manager next day and here I’m the store manager said nothing he can do and customer service can fix this issue and give me a gift card, I called the customer service again today and as last night they said nothing they can do, I have to wait 3 to 5 business days and the district manager will call me... now I’m loosing money because of the salesman fault, can’t get my old generator to fix and work, or get replacement one,,, they are bad have no experience, they are liars.
Good place to get certain tools
I love this place I come here for all the tools I need their reasonable and pretty good quality also.Then I find things that I didn’t even know existed and they come in handy when I need them. 🤩
Store is well organized and clean. They have just about anything you could need, the tools are all organized according to type which makes it very easy to shop. Its very conveniently located, and the prices are outstanding.
I love this place and all the tools they sell. Any and every two Ive ever bought from here has worked out great from the minor things as drill bits to drills & MIG welder machine the car jacks almost any and every tool anyone may need you can find at harbor Freight.thanks
New location, clean.Staff was helpful
Great tools at discount prices I could spend all day there. Ive gotten all kinds of useful tools and accessories here without breaking the bank.
Love this place. Cheapo stuff but perfect for my projects. Theyre really good about exchanging things too. Great deals always.
Always has what I want prices are awesome
Needed to pick up an item gor a Christmas gift. Staff was very helpful and directed ne to the exact aisle and area where the gift was located. Very friendly and helpful#
Great selection great prices.
Absolutely love this place. Good tools for a good price with excellent staff.
Untouchable prices. Convenient location. The quality of tools has gotten better and they have everything you need and then some.
Great place to get deals on closeout lots. I once visited this place and saw an open box nicely mid-sized aluminum cannister, air compressor for $75. I went back the next day and it was gone. Being that I build computers I should have jumped on that deal (aluminum doesnt rust) in a heartbeat. The moral is buy it when u see it at Harbor Freight
Need pro or tinkering tools, batteries, wood working, electrical, air compressing, etc, etc. The list goes on. If you are a DIYer or just love doing all sorts of projects well dont miss out. Smaller than Home Depot or Lowes, but carries much different products.
I love this place! Affordable, quality tools for the most part. The staff is cool and down to earth too.Willettes Optical Paradise Approved! 👍
Harbor Freight is a terrific store for anyone who engages in fo it yourself projects. The deals are terrific. The coupon discounts are amazing. There are some things that I dont buy here, but many items are interchangeable to ones sold at other locations for a fraction of the price with equal quality. I am a big fan of HF and shop here often. I only wish there would be a location closer to my home. The lines are long here because the store is so popular. We need HF in Fairhaven, Massachusetts
This has to be the friendliest hardware store Ive ever been to. These people are always so nice and helpful, and you cant beat the great coupon discounts and free items with every purchase!
Great place to walk around and look at tools that I need. They get better every day on the quality of merchandise. I love this place.
They have huge selection of tools .I never seen most brands but look good quality .I if you need a tool for one Or two uses most are priced at 20 % of name brands. I just went in store out of curiosity as I am from 2000 miles away.what I seen would be worth checking out.
Nice to finally have one close by. They have just about any tool you could want amd reasonably proced.
Best harbor freight Ive been to. Employees were very helpful and personable!
It is HF. Either you like it or not. You get to know what is good and what is not good.
Inexpensive tools to get the job done. DIYers come here to pick up the items that they need. Knowledgeable, professional staff are ready to answer any questions that you may have.
Great place to work especially for your first job and great attitudes. I was real close with all of my managers . Awesome store
They didnt have exactly what I was looking for but they did have the next best thing. The workers there were extremely helpful and there were many customers. There are a few other stores next door and places to eat if your into fast food. Free parking lot and wheelchair parking as well. The prices at Harbor Freight Tools were decent prices. Couldnt go wrong. If your looking for a gift for a man or urself, tool wise ECT....this is the place to go !
Love this place I get tools that work great for a half of the price I’d pay else were. Never mind couldn’t have this type selection!! 😍
One of my favorite stores, is everything top notch? No. You live and learn but I am able to buy tools I would not normally own
Dont go here with a full paycheck.... you will spent it ... good place to get impact sockets, toolboxes, and other small tools for cheap that work pretty good for the money
Clean store, cant beat the prices, its a little cluttered, but they also have so many products in a small footprint so its understandable.
NO GOOD NO HELP AT ALL,AND NO ONE ON THE FLOOR TO HELP RIDICULOUS,, DONT KNOW IF THEY HAVE ANYTHING OR NOT AND PREFER TO GO ON BREAK INSTEAD OF TAKING CARE OF LONG LINE PLACE COMPLETELY SUCKS..!!!!
Nice and cool on a hot day! Lots of fun hardware stuff to look at.
Purchased some new tools. Very satisfied as usual.
Good prices and some of the tools are good quality or just a cheap tool to get you by a job.
I always can find everything I need and the staff are super helpful.
Neat place Id never been to. I was greeted promptly. 😁 Found several items I didnt know I needed. 🤣 Noted more items on my wish list. 10 compound mitre saw for $110. How can yah beat that!
Literally never seen a store roll back hours more often than harbor freight. Door says 8 they apparently close at 7 now
Shopping at the Fall River, Ma Harbor Freight was as pleasant a shopping experience a person could ever have . Tom the supervisor not only answered my question, but, assisted my wife and I with our shopping and answered all our questions about the piece of machinery that we purchased and pointed out other items that would be very useful to make the use of the machine more enjoyable . Richard J. Costa
Said online they had what I needed in store so I went there and they didnt have it.NUFF SAID.
My torque wrench literally EXPLODED when setting a bolt to 30 Ibs
A perfect place to find the tools you need Especially when youre in a bind
They have great deals and great prices on stuff, but the quality isnt all there. something youre lucky, sometimes youre not
GREAT PLACE...FANTASTICS EMPLOYEES... SATISFIED
Called day before to ask for particular item as I am handicapped and in a nursings facility and was told that they definitely had what I looking for . Had someone go out of their way to get the items that I needed and they had no such thing. I wasted someones time and gas. Need I say more.
I could spend hours (and more money) ust roaming the aisles at HF. Great place.
I will never order online again, 7 days and still says order pending.
I have no issues with the quality. If you properly care for your tools, theyll last you a long time.
Love this store and finally their opening one closer to my house so I dont have to travel so far for the great deals
Nearly any tool can be found here at a great price.
Knowledgeable people great staff big variety of tools everything you need