Loved the service and the price! Got a great deal on a brand new fridge and they helped me load it up.

Best Buy is so lucky to have Alex as employee. Not sure if it his name but it said Alex in his shirt. He always give out happy vibe.He is so kind!!! Hes super fast & so smart! He knows everything & super super nice. I rarely see sale man that sweet & honest. Wish I have employee like Alex, my business will thrive & success. He is so understanding no matter what. How can he be that happy & so much energy all the time? :D Thank you Alex & thank you BestBuy. Make me believe life is still great ... Thank you the little young manager lady that help me out today. Forgot to read her name on the shirt :D

The Best Buy Outlet in Farmers Branch is a hidden gem for deals on TVs and large appliances. Most of the products are end of season clearance store display items or open box customer returns. Dont let that scare you away. Ive bought 3 high-end TVs, a dishwasher, and 2 TV wall mounts. All of the items were in good shape and priced around 50 to 60% of the original retail price. That said, large appliances can be hit or miss as some have moderate physical damage which is apparent just by looking. I will definitely continue visiting when Im in the market for a new TV or appliance.

Got a 50’ inch Toshiba 4k TV for $300! Only thing I had to buy were the screws the go with the TV stand base. Picture and bass on this TV is amazing. So happy with my purchase!

Hidden Gem I did not realize there was a Best Buy outlet store it has so many things.

Big discount on branded name products

I was pretty impressed by the employee that was working there. He was really kind and super attentive and much much better than what I’d expect from a typical Best Buy employee. Although big negative for me was the shopping experience. It’s bad. It’s like a garage sale is more organized and has more stuff to look at. I was really disappointed in the absolutely tiny selection of fridges that they had. Other stores like Sears outlet has hundreds of fridges, there was literally less than 12 to look at and 10 out of 12 of them fell off a truck and had totally ruined front panels- and they were still selling for over 1,500$ granted they were some fancy brand- but regardless... the doors are totally ruined. I expected better prices, more selection... and didn’t get it at all. They had about 30 items of each appliance strangely they had quite a few more washers and dryers. Thought that was interesting but overall. Big miss

We have looked at the TVs before, however we were looking for an upright freezer. They do have good prices as well. They get new items on Thursday is what I understand.

Everything started out great! Lots of variety, great prices for open box items that automatically include a 15 day warranty. Youre likely to find exactly what youre looking for! However, buyer beware because if you purchase a TV, be prepared to take it home that day. DO NOT take the delivery regardless how good the price is because thats where things tend to disappear. Its a third party contracted delivery company and once the product leaves this location, theyre no longer responsible for it.

Have not been in awhile. Was looking at smaller tvs and surprised the Samsung were so expensive.

Great prices, like kitchenaid side by side fridge for $2000 vs new at $2900. Better than appliance liquidation across the street

We found a great deal on a washer and dryer here and all of the employees were super helpful and friendly! Great experience!

Needed a new TV for the bedroom. We were looking for a specific model. Everyone else was out of stock. They had 6 of them here. When you get a TV here they guarantee it will work but dont guarantee a stand or remote is in the box. They give you 2 weeks to return it for any problems it may have mechanically. We ended up paying$300 less than retail and ours was missing one leg. That didnt matter since it was being mounted on the wall. Definitely worth checking out if youre looking for a deal.

After trying to get my washer delivered 4 times 1 I originally picked was damaged / or sold had to pick another out.Jeremy did make it right after terrible terrible customer service with him day before waived my additional cost for price, delivery,and hook up

I found this outlet to have one of the best collection of reduced-price appliances in the DFW area. Plenty of choices of almost every major brand name in major appliances can be found here, and yet better, can be picked up immediately. I found plenty of help, and courteous staff to be always available when needed. The delivery is a bit slow, if you choose to have your item delivered, and perhaps buying TVs is not a good idea because the remote is likely not in the box

Great place to get appliances when they are hard to find these days!! Super good about returns as well!!

The actual store was a pleasant surprise. simple and quick to get what I wanted. Will confirm review once my dryer is delivered and installed

Looking for a deal on electronics, I was surprised to see pretty average pricing overall. We looked at televisions which seemed to be units that had missing equipment, remotes and stands mostly. Higher priced items (above $4K)seemed to be the biggest discounted items, showing discounts closer to 50%. Lower priced items (below $2K) seemed to have much smaller discounts, closer to 20%. Please note this was just my observation. We looked at cooktops and stoves which also seemed to follow this same direction. The staff was friendly but quite busy as this was a Saturday morning visit.

Beyond frustrated with them! I bought a washer and dryer set and had it delivered and set up. I tried to wash a load of laundry and neither the washer nor dryer worked. I talked to customer service and they said they rescheduled an appointment time to come and switch it for a new set. I never got a confirmation text the day it was supposed to be delivered and come to find out they never actually scheduled it. Now I’m waiting on a refund and will go elsewhere to find a washer and dryer. I do not recommend this store and will never buy appliances here again.

Over priced appliances with damage and scratching. If youre looking for a good deal this is not the place. You know that youre going to spend 1,500.00 - 2,500.00 for a refrigerator. Thats the prices I witnessed with damage.

Cant really give a good review as they had next to nothing in the location...you could literally spend 5 minutes in there and see everything. Pricing could be better on the damaged good. Employees seemed friendly, I had no actual interaction with them.

Huge place inside, we went for a TV and bought one for a amazing price of $180. All the pieces was in the box and it was in excellent condition. It was a 43 inch as well. Will return. They have amazing prices on TVs of all sizes.

Staff was very helpful and nice. Will buy from them again.

Thought this was a great experience til the delivery. Was scheduled 1 to 6, they called at 10:16 saying 30 to 45 min, and then didnt show up. Was on hold an hour 23 and they hung up on me. I left 5 voicemails. Called and sat on hold another hour. They said itd be rescheduled for 5 April. I cant get ahold of anyone today. They promised last night they would have me taken care of today.Then we physically came to the store and they were rude. Told me to come back tomorrow

Theyre so great here and the deals are beyond amazing

Why this store has just lost my business for life:Stood in line 10 minutes for help only to have the assistant walk away when it was my turn.Someone else walked past and asked if I needed help I said yes that would be nice - only for them to walk off.3 other people blatantly ignore meAnd for a manager to vaguely point in a general direction and I explanation then walk off.I will pay more at frys or micro center than you. Im 32 and you just lost not only my business, my entire family and friends will be encouraged to go ANYWHERE but here.Good job.

Great prices, but you have to be lucky that they have the one you want in good shape not too damaged

Good chance yo save money if you dont wanna pay full money for appliances.On most of cases the products are not used and has minor bodily damages.It come with original manufacture warranty if its not passed and also they sell geek squad warranty for a percentage of value(I believe ~10%).In my opinion they still evaluate 25% higher that what I called fair pricing.

Red flag i was suppose to have a washer & dryer delivered it’s way pass the time i call in they tell me the third party damaged the washer so no delivery I’m like well that would have been great to inform me i ask for a refund no refund available store does not have cash so at this point I’m stuck with no washer and dryer set no refund and a upper management who did not want to get in the call to handle very unprofessional.

Nice salesman however they sold me a lemon not happy about that.

Excellent deals. Make sure you purchase the warranty!!

They reschedule my order without telling me, and two weeks later the Ítem did not arrive at the time it was supposed to. Hell. I am still waiting for this thing. It was a window from 7am- 1pm and I have not received a call. Stay away from this place.

Great experience.

They didnt have much there, derive was poor

Awesome deals and prices!!! This is the first place I check for my electronic needs. 😎

Good selection of products, staff is also highly knowledgeable. Shout out to Debbie, very courteous and professional.

Priced too much like a regular BB.

They dont inspect the apliances well. Thet are expensive and very damaged.

This place really is an adventure in treasure hunting. If you need any new appliances or televisions stop by here 1st.... find some pretty amazing deals!

You can find some deals. Id advise you to get their plans if you are getting appliances, TVs

Got a great deal on a new but imperfect to of the line Samsung fridge. Regularly $3,200 but outlet sold it for $1,500 with one tiny scratch and a missing handle bolt. Cost of $9 for the bolt which arrived from Samsung in 3 days!

Looking for a washer/ dryer combo. Staff was helpful, just researching now.

Not much savings, you better of going to best buy stores, and get a warranty

Many good deals. Staff is helpful

I like the prices on some of this stuff, but sometimes it feels like some of the staff were put here because the regular stores thought they were damaged goods as well..

They sold me a dishwasher, when they brought it to my house it was missing a a component, I came back to the store and I was told its sold as is and they won’t return it or do anything about it.

𝙂𝙤𝙤𝙙 𝙥𝙧𝙞𝙘𝙚𝙨

Great price for open box appliances!

The price items is no much The difference.olso not came with guaranty.

Great options

Very good deals for TV, washing machine, fridge etc..

Good staff and great products!

Trash hours and policies

Some great deals in there!!!

God deals

👎

Great deals

85 TV for 999.00!!!!

Many deals.

Great place and good price on many items

I saw him with inattention to customers neglected by his employees

The service is terrible, they are not interested in helping the customer.

Good prices ... Customer service not so good.

Its ok