The store was beautiful and inviting. I was approached and greeted immediately upon entering, and all three workers were very pleasant and helpful. Don had helped me the day before over the phone and guided me through the choices I had to make (this was the first time I had required prescription eyeglasses). The process was smooth & efficient, the staff friendly and helpful, the process was smooth and efficient, the prices very reasonable, and the location convenient. The glasses were ready to pick up the following business day! I couldnt have been more pleased and impressed- Five stars all around--Thanks, guys
Just go@! Amazing experience! Changed my work life with my free computer glasses.. yes.. was my second pair and the first one I love too! Such a great selection. I will never go anywhere else! Fast fast fast too! Cant say enough good things. Just go!
Wow, great customer service! Went and picked the perfect frame for me so I did not have to search, gave a great 2 for 1 deal, and they arrived swiftly! Allison was so informative, and even got blue blockers to help with computer strain! Love these folks, and thanks for wearing MASKS to help protect all your customers!! Will go here again, and recommended by husband to go there as well.
I was rather surprised that I could get glasses the next day for such a low price. I needed a pair of glasses with a very high prescription on very short notice. Due to the prescription strength, my lenses cost a bit more than they would have otherwise but it was still cheaper AND faster than anywhere that I found online. The employee who helped me over the phone very helpfully pointed out a coupon from the website that saved me $50 which helped offset the amount I needed for the more expensive high prescription lenses. So be sure and look for their specials on their website.I ordered them at lunch time on a Tuesday and by the next day at noon I got a text that they were ready to pick up. My glasses were around $80 with the coupon, but if I had a normal prescription it would have been half of that.Their staff was incredibly helpful both over the phone and in person. I was in and out of the store very quickly to purchase these glasses. It was very very easy and I will definitely bring my family members back next time they need glasses.
Same day service excellent quality super friendly staff. All at an amazing low price. I can’t say enough about the positive experience. I have already spread the word to my family and friends. Thank you for all you do
Bree and Justin helped me so much. From walking me through the insurance process to helping me pick frames, everyone was kind and patient. Because they’re home office, I was able to get both of my glasses the next day!
Super professional staff very helpful and my glasses were ready the next day. Also had a great selection.This was my second time to but glasses. No doubt Ill be back again
If I would give more than 5 stars, this is place. Here is why1. I drove about 30 mins to get to this place based on the reviews, absolutely bang on target, top notch customer service from the lady, I forgot to ask her name, of the frames I picked, she gave very good suggestions on what actually suits and why depending on the prescription.2. Laid out options in terms of the price, they do have a buy 1, get 1 free, so that is a no brainer.3. The frames, lens are ready the next day, you can beat that anywhere.Awesome customer service, if you are on the fence, please go give these folks a try~
Bre was wonderful! Quick, thorough, and took the time to explain our options and let my 5 year old try on multiple frames until she found the perfect ones. Competitive pricing too!
Pleased with the service at EyeMart. My sons glasses were ready the next day. They are also holding a great sale for students. going back to school- check out before the promotion ends.
Great group of people work so hard here! Always so polite and genuine and really go above and beyond to help me with getting glasses for my kids. We have been getting glasses here for several years and we drive an hour and a half each way and it is totally worth it.
Loved that I got my new transition lenses bifocal sunglasses with polarization same day! Ordered at 11 and they were ready by 4pm. Ready for my time on the boat. Can see on the water so clearly! Thank you!
Wonderful little gem of a place is right! Wonderful service, great price…easy, good value, great service.
An amazing team at this location! Everyone showed Interest in my eyewear selection as well as being very tentative to my where needs. I felt secure in the decision making process knowing I was going to get the best pair of glasses my eyes needed. And the turnaround time was astonishing! In this day and age you just can’t get glasses this quick, Other places it takes 2-3 weeks to get your glasses, that’s just way too long.Again thank you to the staff at Farmers Branch location for all you have done!
Amazing service and quick delivery. Surprisingly, it’s the only optical store I found after calling 10 different stores in DFW area that carry lenses locally and have local lab. Price was very reasonable. We placed our order like 5:50 pm in the evening and got text update next morning at 9 am about readiness. Definitely Highly recommended.
Extremely friendly and helpful service. The glasses were cheap and having next day lenses is so convenient. Will definitely come back.
Great service...great prices..so willing to work with you...no over selling
I was so pleased to find Eyemart Express. I needed glasses and was dreading the experience. I walked in and was immediately greeted by Justin. He walked me through my options. The frame selection is extensive even in the budget section. I mentioned their current coupon, which was exactly as presented. I ended up getting four pairs. With the holidays, I was expecting to wait, but Justin called me the next day for pickup. I was very surprised. The best thing was that all my classes are all great. The prescription is perfect and the fit is fantastic. I highly recommend Eyemart Express.
My daughter broke her glasses so we were in a panic. She cannot see without them. Eyemart to the rescue!! We arrived to a location that was well prepared to protect their customers and employees with great sanitizing procedures. Justin was incredible!! He definitely exceeded my expectations. We will definitely be back again!
I am so glad we came here for our twins glasses! Upon arriving, we were welcomed with sanitation procedures at the door, thats when I knew they were taking covid seriously right off the bat which eased my mind! Alice gave my 12 yr olds baskets to place the glasses they touched so they could later be sanitized prior to being displayed once again. Alice was very nice, informative and helpful! She had all their insurance information pulled up and ready for us to check out once the twins chose their styles, which was great time management! I loved everything about this location, especially that their glasses were ready the very next day! My husband and I look forward to coming back in the near future for our own pairs! Thanks Alice and Eyemart Express of Farmers Branch! They definitely have our business!!
Very quick and attentive service. Entered store about 4:30 one day, picked 2 frames for my progressive lenses. At 11:42 the next morning, I was texted that both pair were ready.
Highly recommend this hidden gem. What an awesome second experience buying glasses. I brought in my new prescription and Justin remembered what glasses I had bought before. He suggested frames I wouldn’t have tried and helped me find really cool Guess frames (below my budget!) that worked with my progressive prescription. I didn’t know how bad my eyes had gotten over 2020 staring at the screen all day until I put them on. Whoa! Best part: I came in late Friday just before they were closing and my glasses were ready first thing Monday morning and Justin helped adjust them until they fit perfectly. Luxury experience with a budget pricetag.
OMG!!! My appreciation I have for this place is past the 5 stars. When I say how pleasant it was to have someone take the time to help me understand and answer any questions I had was beyond great. They exceeded my expectation in turn around time at no extra charge. Please visit them for a great experience and your next pair of glasses.
Fantastic service and a great selection of frames! My daughter broke her glasses and we had to get one quickly. Justin was simply amazing! He took his time and helped us find the one that worked for her, at a great price. The fact that you can get the glasses so quickly, is a huge plus! This place is highly recommended!
Although the store is hidden....its more of a hidden gem. My experience was amazing! Forget the fact that I could drop my prescription off before noon and get them back the same day! :) The woman that helped me was friendly, kind, and patient. Their whole staff was welcoming and It was a 5 star experience! I will be going back!
Extremely great staff. Very satisfied. Good prices fast service. They were ready the next day.
Not enough good things can be said about this place. Ive been coming here for 4 or 5 years and every single time they are polite, helpful, clean, professional, and their selection is fantastic. They make your scripts FAST, and accurate. Ill keep coming back.
Very helpful, they made sure I had the right fit.Not go lie I wish I could have my real glasses. Until I put on my safety glasses at work. I was like wow they cover my eye way better then them safety shields. Thank you Eyemart Express for keeping me safer at work.
Very nice and welcoming employees. Great glasses selection and great prices! Will definitely make this my eye place!!!
The eye associate who helped me pick my frames was amazing!! She was very honest about frames that didnt suit my face and I was in and out in under half an hour. I normally dread picking out glasses but this was a very positive experience. I recommend this place to everyone!!
Fantastic experience. Badly needed glasses made quickly, as I had broken my only other good pair. Allison met me at the door, assured me they could make them (progressive bifocals) by the end of the day, fitted me perfectly for two pair, and delivered finished glasses on schedule, all at a great price as well! I will certainly return for future needs. Thanks, Allison.
I typically don’t do reviews, but this one deserved some praise. Usually go with a different place to get my glasses but chose Eyemart because I needed a fast turn around. Will always use them from now on! Not only was the turn around fast, but the prices were great, I went ahead and even got two frames. Also the customer service was excellent. I worked with Bree at the Farmers Branch location and I had an enjoyable time and she was extremely helpful with my glasses. I came pretty late at night, she gave me some playful jokes about it, but never seemed bothered that I was keeping her past closing time. Great location great service. Love my frames.
Wow! Such a first-class group of people...Bree was amazing and Justin and the other staff too!! They all took such time and care to help me! So knowledgeable and helped with finding best options for me...insurance vs. their offers, etc. I am telling all my friends and family!! A blessing for me to find them...customer service, quality and affordability!!! Thank you all!!
The sales associate was fantastic and helpful. The fact that my glasses were ready the next day was incredible!They look great and are a perfect fit.
Eye Mart Express, what can I say, theyre awesome!Theyre customer service is excellent. They really care and strive to make sure your experience with them is great. Theyre helpful when it comes to chosing your next frames and the feedback is honest. They take care of everything from insurance to discounts. This is the first time my glasses didnt cost me over three hundred dollars.Try them out Im sure youll be impressed with the savings and the customer service.Thank you,Jackie Herweg 🥀
Last minute priority and they came in clutch by the grace of God. Super friendly and glasses made same day. God bless them and their families
Justin and his team always do a fantastic job. Very friendly and attentive. Selection is amazing and you cant beat the prices.
This is a great place to get your eyewear. Very helpful staff and really quick delivery. Ordered Friday and picked up glasses the following Monday.
Very friendly helpful staff. Great service along with great prices. Very satisfied.I wish there were more branch stores.
Very friendly and fast and efficient!
Same day glasses at great prices. This is, to my knowledge, the only place around Dallas to get glasses quickly at reasonable prices. Every other place, either you order glasses and wait a week or two, or pay hundreds of dollars. This store has $20 glasses made the same day - which is awesome if your glasses are broken.Customer service was great - the employee took the time to get my frames perfectly adjusted.The only negative I can say is that it took me a while to discover them. Maybe their web page and Google maps listing could do a better job of letting Google know the two big points - same day glasses, for value prices. If the company were named SameDayGlasses20Dollars it would be PERFECT. :)To help the next person find them, Im going to mention the words fast, quick, cheap, value, made on-site. Not quite glasses in one hour, but next day glasses or same day.
I picked out two pair of good quality glasses with my eye prescription. I got a great deal on two pair that have a free warranty. The staff were very patient and friendly with me and treated me with respect and kindness. I will definitely come back to renew my Rx in 2 years. I get compliments on my eyeglasses I bought here almost every day I go somewhere.Thank you to the staff at Eyemart. I highly recommend to everyone.
Wonderful service and super sweet staff that did wonderful with my 3yo!
It was really lovely dealing with Allison. She is so bubbly and truly an angel. The frame Allison picked for me was absolutely perfect and she handled the whole thing so smoothly. I highly recommend this place and especially Allison for a truly wonderful experience.
Alison was outstanding! She helped me and made the entire experience very easy and actually fun. It was my first time to get prescription glasses. She helped me select frames and explained the different prices. The glasses were ordered late Friday and came in on Monday. She made sure they fit correctly. Overall, it was a great experience and I can see better!
Absolutely the best experience I ever had when buying glasses I had to my glasses for all four of my kids they are so nice and sweet they had so much patience with them Love this location definitely will come back and recommend them
They were upfront with prices, allowed us to make a decision as to what options we wanted. We weren’t rushed into any decision and they made sure all was right before we left.
By far the best store. Excellent customer service, they also have a good selection of frames compared to other places I had tried. I got an extremely good deal for two frames. They are also very knowledgeable, and helpful. I definitely recommend.
We visited EyeMart Express to pick out new glasses and could not have had a better experience. They have top brand frames and lighting fast turnaround. Most importantly, to me, the service was fantastic. Justin and Ruben helped with picking out frames, making suggestions and bringing frame after frame to try on. We ended up getting six pairs, total! They are very patient and thorough in the fitting of the glasses too. The level of customer care that you will find at that store is above and beyond what you will find elsewhere!
This is in reference to the store in Farmers Branch. First of all let me say that the two young ladies who work in the store are great and professional so the 1 star does NOT reflect them whatsoever; they get 5 stars from me. The 1 star is for the lab who were unprofessional. I chose Eyemart because Im in need of a quick 24 hour turnaround for my glasses. I chose some frames Monday, December 2, around 1pm in the early afternoon and was told my glasses would be ready by Tuesday at 5pm. When I arrived at 5pm Tuesday the young ladies in the store told me they were just about to call me because my glasses werent ready. Mind you, the store is located off of one the worst highways in DFW. The traffic during rush hour is beyond horrible going east or west so it would have been nice to have known they werent ready before I started my over an hour trip to the store but again, it was not the workers in the store fault, it was the unprofessional labs fault. They called the lab to find out the status of my glasses and I was told they would be done in 10 minutes. That 10 minutes turned into 50 minutes so one of the workers went to the lab to check on my glasses. After sitting for 50 minutes I was told they didnt have any lenses to make my glasses so I went from being told 10 minutes to they dont have any lenses to make my glasses. Id like for someone to explain to me how that scenario is even possible. Then I was told they ordered some more lenses and they might be in Wednesday but they wont know until today. Dont advertise yourself as We Make Glasses Fast! Over 90% ready the same day if you cant live up to the standard YOU set for yourself. There were other 24 hour eye glasses stores I could have chosen. Now I have to wait and HOPE you have my glasses when Im in a time crunch AND now I have to sit in that bumper to bumper traffic again, burning my gas and time AGAIN to retrieve an item that I have already paid for and that YOU advertised would be done in 24 hours and a were sorry doesnt change anything. Also, to the lab, customers know when theyre being given the runaround. Be professional and live up the standard your company set. This is still pending and I will reply with what happened.
Super affordable and impeccable customer service. They were quick and did not mind answering all of our questions. Had a great back to school deal which is always useful for the kids! Ruben was our sales rep, he walked us through ALL our frame options, even the ones in the drawers.
I highly recommend this place! They have a large inventory of frames. Since I have a high power correction, in order for the lenses to be as thin as possible, I am limited to certain frames. This posed a problem in the past at other places, but not at Eyemart. They had plenty to choose from. Also because of my prescription, other places always took up to weeks to get my glasses. I lost my glasses on Tues. I am legally blind without them and didnt have a backup pair. I visited the store on Wed at 10 and they had my glasses made by 3pm, and that is with a specialty lens plastic designed for high power prescriptions. My glasses were beautiful and nice looking. Bree and Justin assisted me, and gave great customer service. Allison was also in the store and engaged in my conversations being very friendly. I will definitely give them my repeat business. Altho I was a little disappointed that my prescription didnt quality for the 2 pair special, they did give me a gift card for 25.00 that I was able to immediately apply to my purchase that same day. You wont regret going here. They also took precautions cause of covid giving out hand sanitizer before selecting frames, and instructing that any frames touched were to be placed in a basket to be sanitized before being returned to the display racks.
My experience was awesome! Bree and Alison took their time to make sure I was happy. Great value as well. Thx for the great glasses and service!
Rude customer service
This place is absolutely amazing! The customer service is almost too good if you can believe that. The prices are also very fair. I actually paid out of pocket but it was very reasonable for the frames and lenses I got. Vicky is the eye glass angel that was very informative, friendly, funny and patient. NOT TO MENTION THE GLASSES TYPICALLY ARE READY WITHIN TWO DAYS!
Justin and Ruben helped me so much, they are super Knowledgeable and patient. The customer service was outstanding l. I will always come here for glasses, I can’t see myself going anywhere else. Keep up the good work guys!
They do not offer eye exams here. (I wanted to begin with that, because it was not clear on the website and I did not find the info in any other comments.)My experience here shopping for glasses was great. I began by picking a few pairs out, one which happened to look good. After a few attempts, the employees came over to help and gave honest opinions about which frames look best.I tried on more frames than I ever have at any other place, simply because the employees kept bringing me more and more options to try. They know what theyre doing and what looks good for your face shape, arent shy about telling you if your favorite pair just dont look best on you, and wont stop until they find the right pair. Also, prices are good. And my glasses were ready literally 3 hours after purchasing. I was so surprised lol
Love Eyemart! The staff was wonderful, friendly and funny!! Their selection is just the perfect size, not too big that you are overwhelmed with choices and not small that you cant find something. I picked out two awesome pairs in less than 15min. Cant wait to pick up my new glasses tomorrow!
Justin was great and very helpful. The selection of frames very adequate. My wife and I highly recommend Eyemart Express. Service and value above all the rest.
Great and friendly customer service. I want to thank Vicki for helping find the right pair. Met all my expectations. Definitely will recommend friends and family to shop at Eyemart. Keep up the great job!! Very happy customer.
Justin did a fantastic job helping me pick out frames for both pair of glassesThe frames he picked first were the ones I ended up purchasing. He also listened carefully to my needs when we chose lens color for sunglasses. I have never had sunglasses that allowed me to read, drive and be outside to watch softball. Thank you Justin.
They are the best! I broke my glasses and I had just moved to the area from Kansas. Took them my prescription and picked out two pairs of glasses at 3:00 p.m. and had my new glasses by 11: 00 a.m. the next day. Excellent quality and couldnt beat the price less than $80. All of the staff was friendly and knowledgeable. Recommend highly.
I appreciate the excellent customer service Victoria provided during our first visit to Eyemart Express. She took the time to explain each step of the process so we werent left with uncertainty when purchasing our glasses. Because our purchase was for a college student, Victoria went the extra mile to ship the glasses to College Station. I highly recommend Eyemart Express because of their reasonable prices and they do not up-charge for quality lenses and anti-glare. Theres even a one-year warranty built into the price. I cant wait until its my turn for glasses!
I recommend Eyemart Express at 13800 Senlac Dr in Farmers Branch with no hesitation! The staffs knowledge and customer service are exceptional. They will make you feel like you are the most important person there. I dont know of any other place that you can get quality eyewear in one day!
I had an awesome experience at Eyemart express. The customer service was amazing. Vicki was so patient and pleasant while helping me and my daughter find the perfect frames. She really took her time and gave great advice on which frames complimented our face shape and personality. My daughter was able to get 2 pairs for $38 as part of their grand opening special. I would definitely reccomend them and come back. Justin was also really nice when i returned the following day for pickup.
They have a very knowledgeable staff - who cares what you need and do not try to up-sale you. What I would have paid for a basic pair at another optical I paid the same for two pairs (and a couple of upgrades) at this place. I also got my glasses super quick.
I will never go anywhere else! Thank you for the excellent, friendly, professional service. You all saved me a ton of money. I came in one afternoon and had 2 new pair of bifocals the next morning. Thank you again.
I was in need of new glasses ASAP. I posted to a group that I am a part of on FB. A lady recommended Eyemart Express. The location is not typical, but you will see signage pointing you in the right direction. So many frame choices and the best part, my glasses were ready the day I came in. Also, sign up on their website. I received a $50 off coupon. Qualifies for any purchase over $125. I got two pairs of complete glasses for $114... one pair was free.Great service and amazing glasses!!Thank you!!
Very nice workers. Good deals and price. Affordable. Came in as a walk in and the next day walk out with my glasses.
SUPER FAST, GREAT PRICES, EXCEPTIONALLY CARING AND KNOWLEDGEABLE STAFF!Get your glasses in one day! I got two pair for less money than other places charge for one pair, and you have to wait a week to get them!I absolutely LOVE both pairs and get compliments on them all the time!And they are soooo friendly too!Thank you all. I will be back!
The staff (Don, Justin and Vickie) were super polite, friendly and professional. You will like their service, you will leave feeling good, appreciated and satisfied.I have referred 5 friends already!You want to go there...
If you need great glasses ASAP (same day) high quality and inexpensive....THIS place is a must!! You will not be disappointed!!!
Wonderful staff and amazing service. They got me my glasses the next day.
Ruben and Justin were extremely helpful and knowledgeable! Great customer service! They helped me find two pair well within my budget and they were ready the following day.
Both gentlemen were very nice and helpful. I had my mom with me who is 75 and Don was very patient with her.We had a blast. Great deal on my glasses!
So far I’ve been very impressed with this eye glass company. However, I got the chromatic technology on both sets of glasses but it doesn’t seem like they are getting dark or changing to sunglasses. Anyone, else experience this problem. They said bring them back to see what’s going on but I was just curious if anyone else had the same problem.
Loved my experience! Professional team, great deal on glasses! I literally received 2 pair of glasses with my prescription lens for $150! Too good to be true ...even better I was able to pick up my new eye glasses glasses in 2 business days.
My experience with Eyemart was fast and efficient! The staff was very friendly, professional and knowledgeable about their products. I would highly recommend this establishment to everyone!
Staff was very customer oriented. Took time to understand my needs/wants. Best experience I’ve ever had getting glasses. Major positive was they were ready ahead of scheduled time. Highly recommend eye art express.
I walked in and was immediately offered help. The guys working were very helpful in explaining what my vision insurance would pay for and how to get the most out of my benefits. My glasses were ready that same day and they look and fit great!
Great service! Came in at 11am glasses were ready by 5pm. So many frame choices. Super friendly staff.
Amazing!!! I was about to give up finding a frame for glasses and tired of being “ rushed” by other places then I found Eyemart and I’m so pleased Vicky was so friendly and Don was great he let me take my time to pick frames but was always around if I had questions! Prices are the best too and their selection is incredible.. if u need glasses come to this place and ask for Don he’s great just like this business!
Such great customer service at both first visit and at pick up! She helped me find frames quickly that fit my face just right, and price for my progressive lenses was very reasonable!
I needed my glasses ASAP! My glasses are absolutely perfect 👌!! I will be back!! Five stars are not enough to rate for how wonderful Justin, Alison and all the lab staff are and my new glasses!!!
Highly recommend!! Justin went out of his way to take care of us in a situation that seemed impossible. Needed glasses quickly and had no time to come in. He handled everything over the phone and went out of his way to ensure we were taken care of and that our glasses were ready in the very short time we had requested. Thank you!!
I love my glasses from Eyemart Express! They have a great choice of frames and lenses at wonderful prices and the service is excellent !
Got my glasses same day, wonderful people and always helpful
Staff was wonderful. Some many frames to choose from. Fast turn around.
Justin and Vicky were extremely friendly and helpful. They didn’t try to upsell me, but really took the time to go through all my options and what would be best for my needs at the lowest price. They had lots of styles to choose from, and glasses were finished quickly-I came in around 3 pm and my glasses were ready at 9 am the next morning. I will be going here for any future optical needs-they were wonderful!
Eyemart express was really fast to fix my glasses..they even text my phone when they were done! Really nice n professional lady was there!
I had the best experience at Eyemart! They have a great staff of people who truly care about your eye needs. Prices are unbelievable! Great style of glasses, I love this placeHighly recommend!!! You will not be dissatisfied.
Im headed over shortly to pick up my new glasses and Im super excited. Justin helped me pick out new frames a couple of weeks ago, but there was a problem with my insurance, so I had to get that straight before I could make the final purchase. I was there first thing this morning and decided to change my 2nd pair for something different. The whole experience was simple, easy and no fuss. I LOVE my new frames.
Its taken 3 weeks and still dont have my glasses. They made lenses incorrectly and had to be sent back. I asked to expedite since it was their mistake. They have not. This has been my experience. Make up your own mind.
Great customer service and great prices! This is worth a drive to come here. I would definitely compare selection and prices here. (Even against Costco).
Great value for the price. Excellent well trained staff. Stated my desire and needs. The staff help guide me through choices and styles. 20 minutes later I was ready to pay the bill. Picked up both pair the next morning. Adjustments took 5 minutes or less.
Super fun, courteous and knowledgeable staff. Lots of styles and affordable prices are a bonus to the experience. Thank you. You got a very happy customer here!
It was pleasant dealing with the sales team and I found them friendly and helpful.
I bought 2 pairs of eyeglasses here. Great selection and the young lady was very helpful at picking out frames. I even got my glasses the very next day. I highly recommend this place.
Eyemart Express personnel was fantastic, Justin and Vic were amazing!100 % satisfying and would recommend!
Best place to get Eye glasses. My son loves his glasses. Thank u Eye mart express for taking the time to make my son look handsome.