My visit was great. The associates were very helpful and friendly. I found me a new toy store ππ
Very nice big store. Staff was friendly but did not know about the hardware they sold. I asked Which drill bite was good for fiberglass and they had no idea. I usually find knowledgeable staff at Ace.
I bought 6 packs of flowers. Perfect condition. Asters and verbena. Beautiful colors. They also have beautiful hanging pots with all kinds of flowers. I will be back to get some. Wonderful, friendly, helpful personnel. They are not too busy to help or answer questions.
Extremely good employees and service dept. Everyone is cheerful and very helpful. Higher prices than Lowes but you can get help quickly.
I experience about only 2 days of training here at ace hardware and it was terrible. I rang people up and was doing a great job so far for being trained still but some things I didnβt know how to do on the cashier, the manager came over and screamed at me and goes βAdriana you need to know how to do this by now this is your second day of training and you keep asking for help, im serious Iβm tired of it Iβm going to watch you do these next two costumes and if you canβt do that your doneβ. He said that in front of everyone he didnβt even pull me to the side or anything. Then I helped the two costumers and the last one I couldnβt get something off the screen and I was trying to press escape because that what I was taught and he takes me back again and goes Iβm cutting ties your done take off the vest and you can leave. That had to have been the most embarrassing and unprofessional thing he could have done I mean really Iβm only 17 and this is my second day OF TRAINING. There just awful there in my experience that I had for that short time.
Excellent courteous service from all departments. Friendly and fun staff. Thank you!
Got what I needed in one stop. Excellent customer service. Thank you ACE Hardware.
Very helpful. Found what we needed quick.
Had exactly what we needed, easy to find. Great friendly service.
Love this store every time I visit
Asked for garden tools upon walking Im and was pointed in the wrong direction. Then asked for clarification on a sale and was given wrong details by the same person. Turned out she was a manager... other than that good prices
To the owner of Ace hardware on East main we want to thank you for the courtesy the kind of help that we needed every time weve entered the doors at Ace hardware everybody has been polite and kind and continue being the way they are we want to recommend this to all of our friends and family from Carl Porras,Sr
Great service finding what I needed for my project
Great Attitude and Hardworking Employees Thank you for a Job Well Done
I needed a spare key for my Jeep because the dealership only provided one. I checked out the prices in Durango and Farmington through the car manufacturer dealerships and found them outrageously expensive. Ace Hardware Store made a key/fob and saved me hundreds of dollars!
The associate that greeted me was super helpful as well as the rest of the staff. Asked if I needed help and pointed me in the right direction.
Excellent customer service and a very clean and organized store.
Not as good as other Aces I have been to.
Loved shopping their the other day. So many lil gadgets and things to look at. Didnt find what I wanted but they were just sold out. But the staff was very helpful and friendly. Thank you
Not very impressed. Customer service was lacking. I could hear an employee in the back area using obscenities to describe customers. When I was being checked out, the cashier left twice to help other employees, once with a printer issue and once with another customers return. There wasnt any acknowledge from the staff until I was ready to check out and I was unable to find someone to help me locate an item. I bought a few things because the price was right and I had a coupon but dont really feel inclined to go back. Store was clean and well organized though.
The guy who helped me was nice and gorgeous and the only thing he could have done better with was ask for my number!!
Always a great back up store.
Good selection.. all my high school friends work here
Nice store with helpful people.
This place has the best customer service. Always clean and employees have always been willing to help out with answering questions and making suggestions. Curbside pickup is nice also. Good job!
The staff knows where everything is. They have great tips to help you!
This place has everything you need except the thing your looking for. Kidding they have everything like Traeger grills and yeti coolers. And pellets. They are super helpful
This store has the worst customer service! the employees and assistant manager are extremely rude. I went to buy a new chainsaw yesterday. I went to grab assistance to buy it and when the gentleman came to help, he literally ripped the tag off and said that it was marked incorrectly and would not sell it to me for the marked price. I went to the front to speak to the assistant manager and her response was oh well. Great service guys!!! Ill just go shop at the big box stores. They seem to help more than the small local businesses.
Good place of finding what you need, they got just about everything.
Good place, helpful but didnt have the parts I needed for my chainsaw
Expensive. Expensive. Expensive. The only times I walk in this place are to buy rare screws and bolts, because their collection is massive compare to Home Depot and Loweβs. So far Iβve spent less then $10 in this place, only for literally screws. Every time I needed anything else and was in this store, I check the price at Home Depot, and they were usually 25%-50% more expensive. You can tell they donβt sell much, most of the packaging for the items on the shelf are getting yellow from sitting. Iβm impressed this place didnβt close yet, and wonβt be surprised if they do.. If that happens, itβll be difficult to find screws!
Running out of air conditioner parts. Had to go somewhere else
ACE is a awesome store they have almost anything you are looking for. The staff are always there and offer to help with all your needs. Recommend them to everyone.
Claimed they could not take cash.
I recommend going to this Ace Hardware store. Store staff are ready to sever. Friendly staff.
Just what you need.
If you cant find it anywhere, you can always find it at Ace. Ace is the place.
Very helpful!
Best place to find what your looking for when other stores dont have it
I cant speak highly enough of this place! Always helpful and totally easy to work with. Also one of the few stores in town that doesnt treat their customers like plague rats just because they walk into the store.
Thay always have, what l want
Was ok but need friendliness cashier #1 was so rude π
Great place to shop for things around the home. Friendly staff always greets me when I arrive, always ready to assist finding any item in the store. Knowledgeable and professional.
Huge variety of household items and tools. Very helpful employees. No lines. π
Always like to shop at locally owned places when possible and they are very friendly and helpful here!
The last several months this place has went down hill big time! We would shop this store several times a week and it has just went down. Bill would help us all the time he always had the answers but havent seen him there no more
Very helpful friendly staff.
Always find something I need there
Prices are way too high
Good place for quick in and out
Staff very friendly and knowledgeable
Went in not thinking they would have all the Stihl products I was looking for, but they did and was priced lower than other stores in town who did not have them in stock.
When I cant find what Im looking for this the best place to go. its a little higher price, but always very friendly and very clean.
Super friendly, knew where to find what I was looking for. Highly recommend here over box stores in area!!
First place to check to see if they have what you need. Most times they do.
Always helpful
Plenty of help! Great selection.
Employees walk away when they see your ethnicity.
Nice place to go and get hardware, tools and supplies. Staff is always very helpful and knowledgeable about their products. Thanks for all your helpπ
Always good, helpful.
Every time I go in there and go towards back of store, smells like Marijuana! Should find a better place to do that!!
Had exactly what I needed to get the job done .ππΏππΏ
Purchased a Stihl chainsaw! The sales associate was very helpful!
Very helpful and friendly staff
A lot of variety of different supplies along with friendly staff
Cool stuff find a lot of stuff for rural living.
They always have the hardware Im looking for!
The store has very inpatient sales representative.
This is a smaller retail space than what Im used to, but I was able to find everything I was looking for. I was asked by a store employee if he could help me find anything. Got checked out pretty quickly.
You go into store and you go out & maybe with some product & what more is there to say...
The employees at Ace Hardware are amazing. Their customer service is secound to none.
It is spacious and clean and the staff are very helpful
Very nice . Staff are helpful and nice
Ace is the place.. Its easier than the big stores... Nice employees, helpful....
Had almost everything I needed
Knowledgeable people always help me out with any project. Highly recommend
This store is under appreciated. They stock everything one needs, and it is well organized. Love coming here.
I like ace can always find things that are hard to find the staff is always helpful
Didnt have exactly what I needed but they were helpful enough. Gonna make it work with what I have.
They relink chains for your chainsaw. Fast service. Very helpful!
Great place..always friendly and to help. Thank you. If they dont have it they will vrey to get it for you
Cashier male, not customer satisfaction.
Help me to the fullest of my need. Manager was very helpful all around. Thx.
Sales reps for very helpful they just about had everything I needed
Very helpful,knew what he was doing in help and project I was working on
Great came in for one thing and immediately found an associate that pointed me in the right direction and the cashier was very friendly and her thank you and come back was not only original but very inviting.
Always find what i need here....
This store is great and always clean. They have everything you need.
Always nice & friendly customer service!
Great customer service, quick check out
They always have the unique hard to find items and basic needs too. Friendly staff that is always ready to help you.
Found what I needed right away. Friendly, helpful staff. No one else in town had it.
I have always been treated like family here. They know me so well when I have asked about something they dont have at the time, they flag me down when I come in & they have gotten it in.
Staff are very helpful, professional and they had what i needed... Awesome place if your looking for Stihl chainsaws and parts!!!πππ
It was ok
Ace is the place to find many things you would not expect...and they have helpful sales people.
Never has what i need anymore and im disabled the last guy was so rude ill never ever go there ever again
Got just what we needed
This place has everything.
Didnt find the size rivets..The store has a variety of things,it makes shopping very nice.