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Gadget Grave - Fayetteville
1612 N College Ave, Fayetteville, AR 72703, United States
Comments
Jo
Review №1

Quality technical type work performed on your tech gadgets. Cell phones, tablets and even computers. And their work is guaranteed. Reasonable prices, quality workmanship. What more could you want?

Je
Review №2

!!CONSUMER BEWARE—YOU HAVE OTHER OPTIONS—DO NOT WASTE YOUR TIME AND MONEY HERE!!Took my iPhone XR into Fayetteville location, on College Ave to have the screen replaced. Within a few days, I noticed 3 streaks of lines down the middle of the screen, running top to bottom. When I took the phone in to inquire about this and ask for a replacement, they simply wiped it off with a cloth and gave it back. After reaching out to a different repair shop, I was advised the screen was not put on correctly. I went back in store and Gadget Grave offered to change the screen. The lines were gone on the new screen, so I left happily once finished. In the coming week or two, the screen had raised up at the bottom, it would click into place as you typed—and the very next day I had lines down the entire screen. The touch worked completely, but 1/4 of the screen was completely black and the other 3/4 had green/yellow lines.I contacted the store and spoke directly with the manager. I explained we were unhappy with the experience, requested a refund and kindly declined another repair from a store that hasn’t gotten it right more than once. He advised he is unable to give a refund due to needing the original part back, so I requested our original screen back as well. We ended the conversation without solution, but a promise to call back once he reached out to his supervisor.I have yet to receive a call back. I was worried my phone would stop working in the mean time, so I went somewhere else for a replacement.Between multiple tempered glass purchases and screen repairs, this has cost incredibly too much—I could have bought a new phone and saved a lot of time and effort.I reached out to their corporate office a month ago and haven’t heard anything back. I would explore ANY other option besides this company.

Re
Review №3

They were extreme knowledgeable and helped out in a pinch. They charge fair prices for refurbished phones and were patient with me. I will be a returning customer

Ka
Review №4

For a non-techie, these guys are the best. They take my weird, crazy explanations of the problem and just fix it. Ive taken my phone, my laptop and my brothers stuff and have been super pleased with the work, the instructions, the service and the price. I give them 5 stars!

Di
Review №5

I went in needing a new phone and Chris was very helpful and full of knowledge. I bought a new iPhone and he also got my phone protected. I will definitely be back!

Ja
Review №6

Doesn’t take very long. Really helpful. Do the 180 day warranty on repairs and devices... I’ve been back 3 times and had my screen cover fixed.

De
Review №7

Chris is great! He fixed two iPads and a phone and let us stay a little late to get it all done. I highly recommend.

Ke
Review №8

Just went by this morning and Chris was very helpful. He was patient with me and polite in communicating with the woman behind me. I felt like a priority and taken care of!

La
Review №9

Christopher was a huge help, and got me hooked up with an extended screen warranty! You can tell the staff enjoys what they do. Thank you, Christopher! I will be back!

Te
Review №10

What a great place. Fixed my ancient iphone6 in a few minutes. Great place!

Ty
Review №11

Chris was amazing, got me in and out quickly. My iPhone XS Max screen was horrible, it’s beautiful again!!!! Thanks again

Vi
Review №12

After a bad experience in another store, I was relieved to get quick and efficient help at Gadget Grave in Fayetteville.Chis was so knowledgeable and helpful ! I am truly grateful!

Bo
Review №13

Chris is great! he fixed my cell phone with good quality.

Ja
Review №14

Stopped by looking for a new case for my iPhone 8 Plus, ending up getting this amazing protection plan. Chris was helping like 3 people at one time, I was blown away with his multitasking!

Sa
Review №15

I’ve brought several phones here. They’ve always been helpful.

bk
Review №16

Great staff, super clean. Thanks again

Li
Review №17

Love this place Chris was great and has quality service thanks for all your help!!!!

Tr
Review №18

HDMI repair for my PS4 was great thanks Chris!!!

Sh
Review №19

Very friendly staff—solves my problem in minutes!

Jo
Review №20

Liars they charged me 164.00 never order the part no refund yet and if I dont get it soon going to corporate the new guy running it he sits back and plays video games on his phone he even told me the first time I called he was to busy

Information
20 Comments
4.7 Rating
  • Address:1612 N College Ave, Fayetteville, AR 72703, United States
  • Site:https://gadgetgrave.com/pages/fayetteville-ar
  • Phone:+1 479-900-0016
Categories
  • Mobile phone repair shop
  • Cell phone charging station
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–5PM
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