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New Wave Wireless
2616 M.L.K. Jr Blvd, Fayetteville, AR 72704, United States
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New Wave Wireless

Comments
Mi
Review №1

Love the people that work there and the best prices in town..

Ta
Review №2

Everything has been very good with service and plan. Untill l up graded to a family plan. Was not informed of what price would be due to change of plans. When ingired about phone call I reviewed received that I number one was going to be sued over phone x2 payment on phone there selfs. I thought it would be okey tocheck other plans and. Need phone to do my work. Payment on phone was twice the amount of my service and was separate from my wireless service. Believed that

Te
Review №3

Great customer service phone they sold me tho get messages late and my internet stops when it wants to

De
Review №4

I left my phone to get repaired, they tell me they will call back. I get no call back. I call the following day, the tech is on vacation and wont get back until the following day. NO curtesy notice. Poor customer service.

Sa
Review №5

Been in the shop twice now to see about repairs, and both times got the best customer service. Friendly, not trying to rush you to spend money, knowledgeable respectful and honest.

ta
Review №6

Best prices around on phone repair. Quick and easy turn around

Ru
Review №7

Brad and Chris were great. I needed a phone that would work on an uncommon service provider. He found a used phone that would work. He even logged on to their website to activate it. He even used his phone to call and verify the information. This was automation phone h___. This was great customer service. I recommend them to anybody.

Eu
Review №8

Everyone here has always been so nice and professional. Fixed our phones the same day. Screen fixes to replacing the battery. Better prices in town as well.

De
Review №9

Extremely helpful. I have been using them for years and the staff and product have always been the best in my experience!

Ja
Review №10

This is my go to cell phone repair place. They are honest and do a great job. I have had batteries and screens replaced for cheaper than you could ever imagine and they have done it the right way. I have recommended them to friends, who have all used them and been extremely satisfied. Ill be honest with you, I used to just get a new phone instead of trying to fix mine. Now with the new thing that my cell phone company does where you have to actually buy the phone instead of signing a new contract, I decided to check out what it would be like to get a phone repaired instead of buying a new one. I was pleasantly surprised with this company and their service and have since decided that I wont be buying a new cell phone for a long time and will just be repairing mine For as long as it actually lasts. Phones are expensive! This place isnt. I highly recommend.

Ca
Review №11

Cellairis is cheaper. and has better parts. i’d also do your research on prices before shopping here, a used 64 gb iPhone 11 should not be selling for $1,099 when apple and all the carriers sell them brand new for $699 or cheaper. not only that, when i made that point to the rep that was helping me he laughed at me like i was joking. take ur business elsewhere if you want honesty and better value

Te
Review №12

I Have gotten Fair service there before BUT.. several months back I ordered a battery with no return call for months. When I called the employee He put me on hold and never answered me back. I called back for hours and would get repeatedly hung up on!! When I finally got the Same Young Man on the phone he explained to me he had a customer in the store. I assured him that I was Positive that store policy was to answer the phone EVEN if there are coustomers in the store. And to NEVER REPEATEDLY Hang Up on Anyone. This was NEVER RESOLVED... As I could Never get a hold of anyone in charge, and to be honest I was to mad to return to the store.I could Not post this without giving a star rating... They deserve a ZERO!!

se
Review №13

Great phones! Great prices! They are super friendly and they know what they are talking about when it comes to phones. Won’t go to any other phone store.

Ta
Review №14

Got me a new phone for less than it owuld cost to fix my. current one

Jo
Review №15

Great People! Answered all of my questions! I bought an iPhone Xs Max for only $50 down! Weekly payments were very reasonable! They even bought my old iPhone 6 for $100! I could not be happier! Will be going back to them for every phone purchase and repair!

Ar
Review №16

Awesome service, they always hook it up when I need a new phone

Va
Review №17

These guys are awesome. They are knowledgeable and very friendly. Great pricing. We always come back to these guys with our electronic fix needs.

Ta
Review №18

It was a good experience I liked how they fixed itTrey -worker

Er
Review №19

New Wave Wireless is amazing! I thought my phone was completely done for but Chris was able to work wonders. All of their services and accessories are reasonably priced and the people that work there are wonderful. I will be going there for all of my phone needs from now on!

No
Review №20

Hooked me up with a new phone and service for a good deal, thanks guys!

To
Review №21

When did yall stop doing the yearly half off new phone deal. Ive been with Boost Mobile for like 8 years and Ive gotten a new phone every year. Went in today and the 2 dudes looked at me like I was crazy?

Di
Review №22

The best in service and support! Been using them for almost 4 years and completely satisfied every month. HIGHLY recommend!

Ke
Review №23

Best customer service in area

An
Review №24

Brad was able to save me a bunch of money compared to what I was paying and got me a new phone for $30 out the door. I was jmpressed by his ability to.help me and how friendly he was

Fr
Review №25

The homies at New Wave studio has the best engineers in town! They are always ready to work and they have great deals! 👍👏

Ha
Review №26

Please look around at the phones they have on display for sale. that will be enough to make you turn around and walk out. must add the people working there are not very welcoming.

Ad
Review №27

Got a new Samsung Galaxy S9, a wireless charging pad, wireless Beats, a couple charging cords, and an otterbox case for $20 down. Next time I need a phone Ill go here again.

St
Review №28

Great guys, wouldnt go anywhere else. Cant beat their financing!

Je
Review №29

Chris and Brad were very helpful in getting us a couple new phones

La
Review №30

Got me into a better service plan and a new phone thanks guys

ta
Review №31

On 2 seperate occasions they lied to my underage daughter about her ability to get a phone. Im guessing they work on commission and were trying to say or do anything to make the sale but lied about what she would need so weve spent 3 hours on 2 occasions recently simply because the guy isnt honest. WILL NOT TRY THEM AGAIN!!!

sh
Review №32

Got me a new iPhone 7 plus and a 8 plus for a great deal preciate the help wyatt!

Ve
Review №33

Traded in a lg to get good deal on a 6s plus thanks chris

sy
Review №34

They fixed my iPhone 7 Plus cracked screen in an hour & when I noticed some issues with it they fixed it for free. They are also the cheapest I found in NWA. 👍🏻

la
Review №35

Worked with for a while to get me a good deal on new phone, go see Wyatt for all your phone needs!

Jo
Review №36

Great guys

Sa
Review №37

Fixed my iPhone 6 here. Looks brand new again. Thank you very much. Very professional.

Ma
Review №38

Really cheap affordable and friendly staff

cy
Review №39

AMAZING. CHRIS AND WYATT ARE THE BEST!! gave me a great price on a great phone with no strings attached!!

Ja
Review №40

We are not happy with how they have handled our family — they installed a new screen and screen protector, the screen broke below the screen protector the next day. They couldn’t get the screen to fit so they told my wife “put it in the sun and when it gets hot it will fit.” Ridiculous.

Sh
Review №41

They always go above and beyond! Really enjoy working with them

Fr
Review №42

I dont treat customersloyal right air heads and that was nice €£€***^¿¥₩€£*

Bo
Review №43

Very helpful and knowledgeable

Dy
Review №44

Been here many occasions, but these past few times they’ve just completely wasted my time and caused many headaches... would definitely not recommend!

ch
Review №45

Fixed my iphone 6s plus in under an hour. Great job and friendly staff. will use again!

Lu
Review №46

These guys always hook it up. 100% would recommend.

ca
Review №47

Gave me a good deal on a new iPhone and saved me a bunch of money on my cell phone bill with my family plan. Thanks Wyatt

Ja
Review №48

We were able to get our iPhone screen fixed AND a new battery for about $100!!!

Se
Review №49

They always hook me up, great prices and great people

Du
Review №50

They have a good selection of phones but the staff is not very knowledgeable when it comes to the products.

Ge
Review №51

Fixed my iphone 6 quick and price was reasonable. thanks!

Ja
Review №52

Hey NWA-this is the only store I would do business with! The technicians are Level 3 certified and can repair screens on tablets or phones, and can do water damage repair. I-phone repairs are only $50. Staff is friendly and can speak Spanish and Marshellese. Go check them out for yourself.

Aa
Review №53

Worked with me to get me the phone that i wanted

Jo
Review №54

Very limited selection

De
Review №55

Sold my a phone that cut off every now and then for no reason have to reset it alot I thought the HTC was brand new I have insurance on phone but I guess it no good

He
Review №56

When I have paid my phone service and and a week later my phone stops working. Kinda of little frustrating. This makes twice that it has happened. But fixes the problems .👍

da
Review №57

Great service. cheapest around.

Ne
Review №58

Awesome prices, an quality repair, will be back

Ja
Review №59

Top notch repairs, quick and friendly

Mi
Review №60

The staff are very unknowledgeable when it comes to servicing phones that have insurance with the plan and the phone that the plan is on.

Je
Review №61

Great service and quality repair

Na
Review №62

I bought a iPhone 6plus the other day and it has a password

le
Review №63

Good service

Gs
Review №64

Best experience ever !

Ch
Review №65

Got my iPhone 6 fixed for just $50!

pa
Review №66

Horrible

Da
Review №67

Cheapest when it came to iPhone screen repair.

Br
Review №68

Loan sharks

Ge
Review №69

Friendly and helpful

Sa
Review №70

Depends on the staff

Information
16 Photos
70 Comments
4.2 Rating
  • Address:2616 M.L.K. Jr Blvd, Fayetteville, AR 72704, United States
  • Site:http://newwavewireless.com/
  • Phone:+1 479-249-8853
Categories
  • Electronics repair shop
  • Cell phone store
  • Electronics store
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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