Great service. Fair pricing. Only shop I trust.
Very friendly and knowledgeable staff. Exemplary service and wonderfully fair prices. Have yet to step into a high-end store that treats you this good. The young gentleman behind the counter made all the difference. You will be treated right in this store.
Nick Hahn did a great job of assessing our jewelry. The service was friendly, professional and prompt. I highly recommend this place.
We have been dealing with them for several years. They have always been trustworthy and very fair in their prices on gold and silver. Owners and staff are all extremely helpful and knowledgable. The best! There isnt anyplace else that comes close in NWA.
By far the best prices anywhere. Great value, great service, very personable staff. Decent timing for service too! I was told somewhere else it would take 3-5 weeks for my ring to have the stone replaced.... I got my ring done with in a week! And it is perfect!
Great selection of amazing jewelry. Some of the best high end timepieces I have seen in the state as well. Friendly and knowledgeable staff, highly recommended
Will not pick up the phone been trying to get ahold of them for 2 days now to see if they have sliver bars and wont pick up
Absolutely love this place. Went in to sell some jewelry and the guys took great care of me. Theyre really honest with their sales and wont try to rip you off like the other places I went. Very professional, and by far the best place in town. They also have a great selection of jewelry to buy- my boyfriend and I are looking to get our wedding rings custom made there. Great business. Would recommend to anyone.
Nick was extremely helpful and very knowledgeable.
Absolutely amazing service. I went in to sell a necklace on Tuesday and Jay was so helpful. He made me feel comfortable right away. My boyfriend and I are looking to get engaged soon and he told me that they do custom jewelry. We already have a diamond that we are using, but wanted a unique setting. We went back in today to see what they could do and Ryan was there. He was so personable and gave us the most genuine advice. He told us what would look good, but didnt try and push us to go one way or another. We left with the perfect design and can not wait to get it ordered! So, we are so happy we found them. I didnt know they even existed until I looked online and when I read how great all of the reviews were I knew I needed to check them out for myself! Definitely recommending them to anyone who asks!!
Exceptional customer service and best prices in the NWA and Ft. Smith area. I was needing to sell a diamond and they were able to get it done when no other pawn or jewelry store wanted to take on it. They have gained a repeat customer.
I can call and order a diamond and specify quality and then select a setting from a catalog. They promptly delivered without a huge markup. I bought an engagement ring for 9k and had it appraise for 13.5k for insurance. The appraisers grade on the diamond and gold setting matched my bill of sale. Very trustworthy. Thanks guys.
Name: AmandaService requested: engagement ring stone replacementI brought in a loose gemstone and my engagement ring to the Fayetteville office. The employees were attentive, knowledgeable, and professional. Id taken my ring to a few chain jewelers and they all quoted me a ballpark of $100 for the stone replacement; G&D charged me $28! But the price isnt what Im thrilled with, its the service. Sure they replaced the stone perfectly, but they also steam-cleaned my ring, repaired the bent band, and buffed all the scratches out of the gold without me having to ask and without charging extra. My ring came back better than it was when I gave it to them! And I only had to wait four days to get my ring back! I am 10/10 impressed with this business, completely satisfied and telling everyone I know to shop G&D. Thanks for the outstanding service! Completely above and beyond expectation!! Ive been getting compliments all day, my ring is stunning!!!
I bought from these guys for a couple of years. Silver eagles @ 3.50 over spot. Ok cool, they have to keep the lights on. They were always niceBUT,, when I took those eagles in to sell a couple, they offered .50 UNDER SPOT. Thanks for nothing. I took them right down the road where I got a buck over spot. I will NEVER GO BACK. A PAWNSHOP GAVE ME MORE. screw this place.
I have had several interactions with this business, over the past 3 years. Each time I have been in there, it has been a very positive experience! If I dealt with the owner or one of the employees, they were all very respectful & professional. I have witnessed their integrity in both selling coins & in obtaining jewelry repairs.
I really respect this establishment for their straightforward, honest approach towards customers. I have always been treated with respect and courtesy here and have always been satisfied with the prices that I got when selling items to them. Their constant integrity has made me a repeat customer!
Took a gold ring in that weighed 4 grams, he told me it weighed 3 and offered me $45. I asked him to re-weigh the ring and had to negotiate with him to get a price that was still only 65% of the current market value. Decide not to sell and would not recommend.Update: I took the same ring to Cash for Gold in Springdale and they offered me $80 on the spot without any haggling.
Ian was the best! Great service and care!!
Best place in town we could find to sell some gold coins we had been hanging on to. Pleasant experience, relatively quick process. Would definitely use again!
Had a great experience here! Jay was very helpful and his customer service went above and beyond my expectations! I highly recommend Gold & Diamond to anyone looking to sell or purchase jewelry/gold!
I had some scrap jewelry that I didnt need so I went to a few different stores and pawn shops. I finally stopped into Gold & Diamond Co. in Fiesta square. These guys were awesome! Friendly, professional, and very easy to work with. They paid me a lot more and even paid for my diamonds! Nobody else did! I would recommend them to anyone. If I ever decide to get married, Ill be coming back!
Went to this place to sell some old rings and it turned out better than we thought!! Jay was so helpful and explained everything he was doing! Very happy we went here!!
The staff was wonderful! My husband and I both got our wedding bands and my engagement ring through this store. They were all so helpful and kind every time we went in. I definitely would recommend this business to everyone!!!
My husband got my set here and its beautiful and they take great care of my ring
Ian was excellent!! The service was fantastic & the price I was given was more than I anticipated!! Definitely will get my business!!
I was looking for a place to sell my gold for a very long time because I refused to sell it to anyone that tried to buy it for less than what its worth. When I finally found Gold & Dimond Co, it was a very pleasant experience. Jay was friendly and very professional. I immediately knew that I was in good hands and he did not fail to prove me just that. I will recommend this place to anyone that is looking to sell Jewelry and gold in particular. Thanks you Jay at Gold & Dimond Co.
Super friendly and helpful when I brought in some of my grandmas things to be evaluated. Second time Ive used them and I feel good about the service received.
I LOVE ❤️ this company they offer more money than the competition. J is the manager and an awesome guy!!! Definitely come see these guys!!!!!
Absolutely wonderful trust worthy place! Very kind and helpful. Highly recommend!
Jay was excellent and very professional. He got out his jewelers loop and reinspected my diamond and gave me what it was worth.
Very nice gentleman helped me out with my jewelry, fast and efficient and explained what he was doing through each process.
Great guys, very easy to work with and knowledgeable, not to mention their low prices. Will definitely be back!
This place is the cleanest, most professional and honest place ive ever been too. They not only paid higher on my gold BUT they also paid for my Diamonds....which no one else did
Ian was very helpful. This is the first time ive come to a gold and dimond store and i was very satisfied with my experince
I didnt ask for the gentlemens name but he was so friendly and helpful. I dont have a ton of experience with these places but after the reviews Ive read from other people with other establishments, this place is definitely the place to go!
Do yall buy silver dollars from like 1908 pure silver coins n if so whatd ya normally pay for em
Awesome place with really friendly staff who always pay me the best price Ive found in this area for my silver.
Very impressed with the customer service. Very easy to work with!!!
They dont seem experienced on any stones but diamonds. They do offer a zero interest loan for your first time tho.
Had a great experience today at the golden diamond co
Very convenient place to sell unwanted gold and silver. Great customer service!
Very fast and friendly service! Wouldnt take my jewelry anywhere else after this.
One word to describe this business, Fair.Fair, Professional, will beat anybody else in town.Not only will I go to them if I need money in the future, I will be buying from them as well.
Clean, friendly. Satisfied with the outcome.
RIP OFF!I had my jewelry appraised before I went into this place and he didnt get anything right!
The take care of there customer
Great customer service!
Dont go here, for a 6k dollar ring they offered 125$ for 2 carats..
Super friendly, professional!
Got what I wanted!
Great place