I kind of wish these guys had longer hours. Clean place but the hours sometimes kill me because my job takes me past closing. The girl I talked to up front is nice though.
Weve had this storage now for about 6 months the only thing we dont like is they do close pretty early and they do have a lot of early closing days at 4:00 p.m. which we have no idea what thats about but we keep getting alerts on our phone about them closing but they dont tell us why theyre closing that early. And they did have our storage unit go up in price by $10 per month recently.
Chris was great and so was Jerrica through the whole booking process I was in and out super fast! Everything was explained and we were even explained other options for insurance!
Great customer service. Chris was awesome very helpful.
In checking out the competition, public storage seems to have the best pricing. The location that im using is off of 84th and Federal. There property is convenient as far as location for me. Even if location wasnt the most important I believe I would still do business with this location being that I recieved the best service from Kristin. She did an amazing job at asking questions to really understand my needs, was patient and took the time to address my concerns, and really put the cherry on top when she suggested ways to save me money.Thank you Kristen for taking care of me!!
Ive been going here for various reasons for 25 years. Rented twice, buy packing supplies for various things every year. Reasonable prices, clean.
Quick and easy, Chris was very helpful!
I called to get rates and information and the woman who answered was super friendly. I believe her name was Julie.I was on a mission to find storage for my mother, and was unfamiliar with the area as I’m from another state. She went above and beyond to help me out. It was much appreciated.
Chris was so nice and was super helpful. Thank you for making a rough time in or life easier 🙏100%
Price increases after being a loyal customer are ridiculous way over priced
The person who helped me was really informative.
Wonderful experience checking in . I am storing furniture while I paint my home. Carla was the person who helped me . She made it an enjoyable experience. The gate was super easy to use and the lock is super easy to lock. No stuck doors and a clean property 👌
Really enjoyed my rental with this public storage.The staff is very helpful and keep up with all the social distancing policies 10/10 would recommend
I was treated very cordial, I appreciate that!! Very professional!!!
I tried and tried to do the Google maps to rent a storage unit and it was terrible!I came into the store with frustration but the representative (ANGIE), was just amazing!If it wasn’t for her I would have went to your competitor!Thank you so VERY much for having great representatives!
Angie was very helpful to get a unit for me at last minute! The property is clean, and well kept!
Love the service at this place. Melissa is always very helpful and friendly. I trust these guys to keep my stuff safe!
Very accommodating. Glad I chose them. I needed a unit for my VERY large tool box. When I went at first to get a unit they only had one available with a very large lip. I took it since I had to get my stuff in storage asap. A few days later they called me and told me another had become available for me that would be much easier for me since it didnt have a lip. They let me transfer over units at no cost difference.
Yes I will CLARISSA was awesome service she helped me very much so shoulders and property everything was awesome I will send my friend over here cuz I liked everything about it thank you very much
Amazing customer Service . Carla was so helpful and extremely kind . Made renting a storage unit super easy .I appreciate all of Carlas help.Property is well kept, clean and safe. Gated entrance and gated all around. Thank you!
Quick, easy registration and move in!
Carla was awesome! She made the process go smooth and gave me all the information that I needed to find what was the best option for me. 😁😁
I was very happy with Julia Help I had so many questions and she very happy to answer them with always smiling the place is very clean I will be back to get a unit Thank you Julia for a pleasant visit
Nice, friendly staff, spacious storage units, clean and well kept.
Had such a wonderful experience at this location. Carla made what started as a stressful day an enjoyable experience. Thank you Carla!
Manager is very nice guyIn service my customers
Our storage unit was broken in to twice in the last 2 months. Person on site did not inform us untill the afternoon when they saw it in the morning. The 2nd time the person said it didnt look broken in to when stuff was thrown all over the unit each time. They promote 24 hour surveillance but only have cameras watching the front by the office and not down every row of units so there is no catching whoever is breaking in to the storage. Definitely not a safe place to have your stuff especially if your unit is not by the office.
Love the storage space I rent and Doug the manager was really nice and friendly. Great guy always says hi. Totally recommend Self Storage!
Amazing service Andrea was such a sweetheart made our move in less stressful i recommend public storage!!
Im a repeat customer and will use this facility again.
Nice large complex has some of the biggest units around I have seen available.so if you have a lot of stuff for large items to this the place to get storage.
Carla was very patient with us while we decided what to do with our belongings, she showed us around and we were impressed with her readily given knowledge. Thank you.
Carla was absolutely wonderful. Her concern and caring for my storage needs and concerns was very professional. Thank you
This place is amazing!! Carla is a Gem made my walk in experience so much better!!!
Doug is extremely helpful. He was getting pretty busy while setting me up with a new storage and he was multitasking like a pro. I noticed he remembered his clients by name which always is very welcoming. This location is clean and well maintained, plus very convenient. Knowing that there is constant monitoring of the property is very comforting also. I would recommend this location to family and friends.
My family was moving and needed a place to store our stuff during the transition. This location had a great price for a 200 sqft unit and I was easily able to make trips to and from as we migrated everything over.
Carla was friendly, knowledgeable and dedicated to finding me the right storage solution for me. If you come to this location, I hope you work with Carla, she is awesome!
Carla was very nice and helpful. She was very patient even though they were having computer problems. I also saw interactions with other customers and she seemed to be very helpful to them.
Staff (Kristin) is extremely helpful, knowledgeable, and made it very easy to understand the process and paperwork. Office is well kept and cleaner than other places I’ve visited. Thumbs up and thank you!
Staff was informative and polite.I had no problems getting my storage unit.Secure location. Easy access.
Carla was great in getting us checked in and explaining all of the details. I was checked in and paid for within 20 minutes. She was really friendly and helpful.
I had a great over all experience with this location. Great deals for the first month and Kevin was a huge help, professional and friendly! 5*
Property and unit is well kept. Upon entering the office I was greet by a young lady named Leah, presented herself with a smile, eye contact and her name.(A breath of fresh air... most young people just dont know the value of eye contact and respectful communication.) She clearly did!Leeha was very knowledgeable; help me understand how the payments are handled and when they are due.Leah was very understanding to my needs and preferences.Thank you Leah 🤩🤩🤩🤩🤩 for your 10 star service!EMMA
Property Manager is generally not on site during posted times, or at least when needed. Gate seems to be breaking often. Our company uses this site and could not get in today. Office sign says they would be in at 9:30 am and at 10 no one is still in. We are suppose to have access at 6 am. We are loosing business for a big account because we cannot access storage.
Doug was awesome. He took time to explain everything to us and made sure all our questions were answered. His facility was clean and organized. We were storing a sentimental vintage vehicle and he made sure to give us a unit with a low curb for easy access in and out. I would highly recommend this location. Thanks Doug!
The office personnel is very helpful. Kristin went over everything with me and was very knowledgeable. Made me feel comfortable with this process.Thank you Kristin!!
Andrea was very helpful .she answered all my questions and very sweet.I recommend public storage to anyone who wants their needs met.thank you again Andrea
Doug is so helpful with everything we needed and had questions with when things didnt go as planned. He was very nice and informative, kind, and even well mannered as walked to car after interaction. Great place to go if need storage... will refer anyone looking for storage.
Doug and his wife are very professional. Doug is great at what he does! He explains everything to you. He is always willing to work with you. He seems to truly care about his customers. Thats rare these days! I would highly recommend this storage place over any others! 5 stars is well earned! Top flight location!
Doug is awesome,very friendly & well mannered! When i was looking for a unit, he took the time to help me find the right one for what I needed! Ive been to other Public Storage locations and they werent as helpful, so I give this location 5 stars and would recommend it to everyone!! Keep up the great work👍😊
Doug has been MOST helpful with regard to my public storage concerns.The essence of time has been very important and is being handled with comfort and assurance. He leaves no room for doubt to resolve any related matter. It is fully addressed with thanks to a fine employee like Doug. I would recommend your Public Storage facility highly. Thank you.Barbara J Jiuliano
Pricing is pretty great. Doug was very helpful in helping me find the unit I needed without overspending and while still getting what I needed. Ive never rented a storage unit myself before now and he was very courteous. Highly appreciated and I will definitely recommend based on the service provided. Thank you very much for being awesome.
Doug is the property manager. He was very quick to call me back about a reservation I had made. He made an appointment with me the same day and allowed me to see the unit and sign up. I have my unit and it was painless and easy. I would recommend this location to anyone in the area who is in need of a storage facility. Also, the price was lower than most competitors.
Doug is an Awesome Manager at this Public Storage! Always there when you need him and great customer service. A manager who goes out of his way to make sure your taken care of. Personally without Doug this place would be like the other Public Storage places with rude managers. Thanks Doug for all your greatness!!
Staff was friendly. A friend had rented two storage units here. Light didntwork in one of them.They should do a better job at the snow removal.
Doug is the best/always helpful and on site when we need him. This is the best organized and clean facility. We use this for our personal storage and for our business. We have inspected several storage places and we like this one the best.
Malissa was a great help, gave me lots of information I needed and was very nice and polite, she had made me look forward into renting a storage in the near future. . So I thank her. . Keep up the good work.
I arrived at the storage place in a pretty ugly mood . Due to circumstances of our upcoming move. Doug ask me how I was doing and I was honest in reply. He preceded to turning my move around without trivializing it. He Was sympathetic and very helpful and friendly. He made me laugh and lighted my entire day. The Unit was clean the grounds were clean even though they are doing a bit of upgrade to outside of buildings.I was very pleased. Price was good also in comparison to other storage places.
Carla was very helpful and patient finding me the perfect storage unit for my needs.
Excellent service awesome people. Secure storage. Couldn’t be happier!
I wanted to express how appreciative i am with the assistance i received. I have been struggling for a few days now, trying to find the right storage size for my things. Your employee Cheyanna was extremely helpful and professional. She was very detailed about the right price, and unit for me. Its incredible how professionalism and great customer service, can help you make the right choices.
When I went into the office with some odd problems, Doug gave me every kind of help. The property was very clean and the storage unit convenient to use. I was moving from Idaho, and my moving company set up the agreement from Seattle. After two days of calling, this property was the only one who would give us a satisfactory price and contract. I would highly recommend it!
Jose was very helpful. Great customer service. I am very happy with my unit and he was very nice. Because of Joses great service he provided me I give him 5 stars. Thank you for helping me Jose you are the BEST!!!!!
I ran almost an hour late for my meeting with Laura (management). and she still stayed and showed me the property got my paperwork done and helped me with my code to the gate. So I couldn’t be happier with the management the property seems clean and quiet and I got the huge unit it’s plenty of space for storing my small businesses large amount of building supplies. Thanks again Laura.Rick. CCR3
This storage place I 👍. The employees are very knowledgeable and respectable. There is plenty of storage space. Thank you for helping find the right size storage for my belongings.
Doug was so helpful. He stayed late one evening to help us reserve another unit. He showed us the units to see if these were the sizes we needed. Doug is always smiling, and gives a feeling of welcome. This is customer service at its best. I would always recommend this storage facility and Doug.
Grounds where clean and well maintained. Doug was very knowledgeable and friendly. All of my questions were answered. I would recommend this storage to anyone. The best serviced I have received from all the others. Thank you!
Great service! The level of communication, friendliness, and attention to detail was top-notch. Thank you for helping me select the perfect space :)
The office staff here is excellent! Diane especially. She was very friendly and super informative. I have never rented a storage unit before and she made it comfortable and easy. I can tell she really cares about her customers and handles the business as if it were her own. :) 5 Stars!
I would like to start off by saying that, from the moment I walked in I was greeted with a friendly face.The store manager was very helpful and answered all my questions and offered advise for the type of storage I would need, so that I wouldnt get something to small or large.Thanks for having great employees and if I ever need storage again, I will be back!Thanks,Toby Q.
Doug is awesome very helpful in all my needs, I hate trying to find a storage and talking to Doug he make it easier. no pushing to get a bigger storage than I needed. always smiling and friendly. he really keeps the place clean and secure.
My wife and I Use this facility to stor our house hold stuff and we have NEVER been more pleased with the customer service we received today! I have the utmost respect for the guy running the office. Rollando even gave my smallest son some water to take with us on our way out. It takes a lot to make me happy but to satisfy all our needs was just awesome! Thanks Public Storage.
This is my families go to Storage. Even when we lived out of the area we came to this one. Doug is AMAZING! Always friendly, always helpful and great guy to talk to. We will always come here and we recommend anyone who wants great service to come here. Thanks Doug!!!
Staff is extremely nice and is there to help if you need anything! Never had any issues. Leianne was very sweet and made my final checkout quick and easy!
This storage place is great. Very clean and easy access. Doug is so awesome! We have not have any issues. Any questions or concerns Doug is right on top of it. I would highly recommend.
This is our first time renting a storage unit and Public Storage has the best rates in the area. Doug was super nice and helpful and set us up with the right unit for our budget. It was a really nice experience.Thanks Doug!!!
I havent had the best experiences in the past with renting a storage unit until recently. Doug was very helpful. He explained everything thoroughly and made sure all my questions were answered. I would recommend this location to anyone looking for a storage unit.
Nice manager. Krista answered all my questions and sold me all the moving stuff I needed. If I need storage in the future I’ll be back.
Everyone has been very helpful in the office. The units and property is nice and clean.
I love it here... Doug is so amazing had helped me out so much in the little time Ive been there. The place is always clean and I feel right at home.
I switched over from a different PS location because of:1. Cost2. Storage sizeThis process was quick & painless. I simply picked a new location & move in date, filled out my info, then I received a call from the on-site manager, Diane, to schedule a quick orientation.After arriving & getting some quick odds & ends legal paperwork complete, Diane (who was very nice & professional by the way) showed me my new (& huge) storage unit. Before the end of the day I was all moved in, & before the end of the week my girlfriend (who is 1 of 4 other people that are allowed to access the storage unit) was moved in.The access hours are convenient (hours shown on Google are office hours, not gate access hours), Diane was great, the location is ideal, & the price is reasonable. Everything fit right into place.Thank you!Damian
Very committed, friendly service... Everything has always been a breeze... Diane is a joy to see when I go in... Always upbeat... Cheyanna as well... Very glad I chose this storage location... Never any issues in over a year... Great job guys... !!
Carla was fantastic and helped me assess the right size unit that I needed!
Doug is a wonderful employee!! Your company is very lucky to have staff that actually care about the customer!! He takes great pride in his job!! Would recommend this facility/location to anyone that may need to put their belongings in storage....
The property manager here is very nice, courteous and professional. My mom rents a unit here and Kristin is always happy to help when we come in.
Went to Cube Smart because we’ve used them in the past, However at the time of arrival they was trying to charge my father more then what Ms. Suzanne quoted back to us over the phone plus horrible management. Google then took us to this location and I couldn’t believe the amount of compassion and respect we’ve walked right into. Roando got us an outstanding deal plus the facility was clean. I don’t know if both storage companies are related but my bottom line is we need more customers service skills like this at all the locations. This location also has a company golf car so there was little walking my dad had to do. Thanks for helping my father get situated storage off West 84th Ave!
Kristin was very helpful she answered all my questions, Michelle was very helpful as well anytime I come here I’m greeted with a smile.
Doug has been the most helpful. I couldnt even imagine renting somewhere else for a storage unit. I am somewhat disabled. And he helps me so much. Sometimes I can not get out off my car to walk into the store. He will come outside and take my payment and bring me my receipt. I can not tell you how much this helps me. Im in pain every day. And to know that he is there to help me with little things like this is huge! He is awesome!
Great location and decent prices for storage. Convenient location for me. Doug was very helpful and knows his stuff.
The site manager Doug at this location was absolutely amazing. He was extremely helpful and took time to explain the entire process. He showed a genuine concern for my situation. I would recommend this location to anyone. :)
Kevin gave us grate help with a cheerful adittude and helped us through the process smoothly, definitely satisfied!
Thank you Carla for being so helpful and making sure my move out went on without any issue!! What a friendly person if I could give 10 stars for Carla I would!!
Amazingly surprised !! I was initially blown away by the service provided by Diane. She has been someone that I actually look forward to seeing when I stop in, because I know her joy & smile will be there greeting us. Her joy & service has not diminished since day 1. Kudos!!
This facility is clean and well kept. Doug was very friendly and knowledgeable on the best way to store and protect my belongings. They have all the supplies and everything needed all in one place.
Carla knows how to make a stressful day easier. Thank you!
Doug is a great manager, definitely goes out of his way for his customers. Always respectful and helps you find the best rate. Thank you Doug!
Went I with my husband yesterday to rent a storage and let me say Laura is one of the most professional, respectful individuals I have ever met. We went in to compare prices and rented there because Laura made us feel our items would be as secure as possible there . We left feeling like long time friends even though we just met her.
I needed a storage unit on last minute notice. Doug at Public Storage went above and beyond to make sure that I rented only what size unit that I needed and made me feel totally comfortable using Public Storage. Security is excellent. Larry
Leona had such a great attitude. Helped me with everything i needed. I would recommend this storage to everyone!! 😁