From the moment I pulled up it was A+ service!! The service tech came out of the garage to greet me and asked for my key and told me that he would go ahead and get started and the office would help with any paperwork to sign. The front desk was professional and helpful. Best part the replacement only took 30 minutes total!!! I was super impressed and also surprised that they were able to get me in the day after my window smashed when my vehicle was broken into. Definitely recommend using them!
I am so happy Speedy Glass help me replace my windshield. I am very satisfied with the service provided. Definitely will be using them in the future. Affordable and very professional.
Arrived early and thankfully was taken early for my windshield replacement appointment. Loved that! Windshield replaced in a professional manner and took between an hour and an hour and a half as promised. Loved that! Overall, all employees I came in contact with were courteous and polite. I will DEFINITELY return to them again if the need should arise! Very satisfied!!
Second time I used Speedy to replace a windshield. Both experiences were great. I even arrived early and they checked me in without waiting, verified that they had everything they needed to complete the replacement and gave an estimated repair time. I was contacted before the expected time to say everything was completed. Outstanding service! Twice!
These folks got my daughter in essentially the same day we contacted them. When my daughter went to the appointment they had her done within 45 minutes and it was a good job.
I didnt expect to have a broken window. Thank you so much for fixing my front passenger window. I even needed to have my window tinted. Michelle told me where I could go. Speedy Auto Glass is a place I highly recommend.
I booked an appointment via text message and got an appointment very quickly. I had arrived a little early but sure enough they were able to help me right away, I was in and out within an hour and the price was pretty good. I would recommend speedy auto glass for the work and friendliness.
Heard about this place through a friend. Got me in and out in an hour which was amazing. Window was completely replaced and works like new. I will def be going back.
My moonroof exploded while I was vacationing in Washington. Speedy Glass was able to get the glass in next-day, and squeezed me in between appointments so I could get home on time. Great service.
They were able to quickly replace my window in less time than they originally estimated which was great since I was already late for work, not only that but I informed them of broken glass throughout the car that I hadn’t had the time to clean up yet and told them I’ll get to it later and without me asking they also vacuumed out all the glass for me. No complaints they did a good job and professional
I had two windows replaced. Great service, friendly, quick response, good communication. Excellent work quality.
These were friendly, professional folks who truly were speedy and left my car spotless!!! So glad I came here!!!
Always go here for windshield replacement. Great customer service, fast and great work all around. First time I’ve had a rear windshield replaced and it was even faster.
Got me in same day, on time delivery and looks great.
Wow! I am SO impressed with this company! My car got broken into this morning and not only were they able to get me in the same day, but they were almost $200 cheaper than a popular company Ive heard lots of advertisements for. The other company was also booking a week out. Scheduling was easy and fast. They were very friendly and had my window replaced and ALL of the mess cleaned up from my broken window in less than 45 minutes. Will definitely use them again if needed!
Quick schedule. Noted my work start time for mobile service. Tech called when 15 mins away. Let me know when he arrived. Explain procedure. Let me know when finished. Made sure things looked right. Great job.
The service was good and there prices was alot cheaper than the other glass company and the free rock chip repair for a year was great. But overall l would recommend speedy glass to any one thank you Pat
Communication was excellent!! I sent a request for a quote and received within a few hours. They texted me with schedule request. That were really fast on the install and it was perfect!! Thank you Speedy Glass!!
I had one of my windows shattered because of some kids with bb guns and was planning to go on a trip so I was in a hurry to get it fixed and they did not disappoint, the appointment process was fast and the check in process was fast as well and had my window installed and they also vacuumed the left over glass, would recommend
The service was good and the prices were very competitive. They were the lowest out of the auto glass repair.
Professional. Friendly. Excellent service.
Glass repaired beautiful... reasonable price. Very happy!
Best price around after getting several quotes. Professional and courteous staff. I would highly recommend.
Great service and on-time. It was an easy trip and very professional. Thanks.
Fast response to email inquiry, offered same-day appointment, replacement of window didnt take long at all, AND somehow they managed to vacuum out all the broken glass!!
Called and made an appointment for 230 for my driver side front window and confirmed which window with the lady on the phone multiple times and when I arrived for my appointment they had ordered the wrong window only solution they had was to leave it for next day even after I stated I needed it for work and that theres no way Im leaveing a car with no window overnight in a unsecured parking lot.
Great people. Informational. Quick.
Had my windshield replaced today. Excellent work! The technician, Brandon, took the time to point things out to me. I really appreciate that. The job got done within the quoted time so that was great. I will make sure to come back again Thank you!!!
Better price than safelight, customer service was excellent. Cant even talk to the other guys on the phone.
Great communication and flexibility due to weather conditions as I had them come to my home to repair. Perfect COVID safety protocol used.
I tried to call to get windshield replaced through warranty they promised. The representative hung up. I tried to call back, she put me straight to voicemail. I called back from a different number and asked for her name, she wouldnt give it to me. She said I dont want to get yelled at. Unacceptable unprofessional behavior. Whoever that representative was should not work customer service. Never using Speedy Glass again.
Awesome. On time and was a great price. Thank you
Great people thank you 😊 🙏
Good service, fair price...
Thank you, guys for replacing my windshield.They were super quick, it only took about an hour and half and they were very polite and efficient.
I recently reached out to the company where I was quoted multiple different costs for a windshield repair based on the windshield I wanted... I called to set up an appointment and verified that they had the correct make and model of my car. Which they did not... provided the associate with more information.. in which when he called back he told me his system doesn’t have that specific model and they would have to keep it under the same model they have listed, and that the glass will be right. However... even though they did not change anything systemically with what type of vehicle I have, they raised the quote $100 more than what I was originally quoted for my model car..Just can’t get down with a company who. Can’t get their numbers or information right.
Somewhat pricey but the customer service was great.
Scheduled and done within 24 hours. Billy did his thang!!!!!
My car was broken into and they were able to fix it within a few hours of me calling them. They even came to my house. The technician was very respectful and got the job done in 45 min to 1hr. Fair prices and polite staff.
I’ve used their service twice now and am pleased. First time, I needed my windshield replaced and they were able to come to my apartment and the technician took care of it while I was at work.Second time: Went to get my side door window replaced because my truck had recently gotten broken into. They helped relieve the stress big time with convenient customer service via text (I was able to schedule an appointment at work without calling). Upfront pricing was also very helpful. From start to finish was about 40-45 min. They vacuumed most of the shattered glass, which was a great help. Sam was very friendly and informative and made me feel like a valued customer. Affordable and professional.
By process of elimination, I decided my windshield was the source of water gushing out from under my dash on the passenger side... some kind of leak. I was in a hurry when I stopped in, but it was raining, so there I was. The Speedy Glass guys got me in right away and found no leak... they could have replaced a good windshield. They could have said sorry for your luck and sent me down the road. But they didnt. They talked with me and investigated a couple things... they found plugs, that are supposed to allow water to escape, were plugged with debris and that cavity had filled with water. They pulled them out and Whoosh! I havent had a dribble since! Honesty goes a long way with me. Ill use this particular shop, and refer it to anyone!
The got me in same day when another said it would be a week. I’ll use them again.
They did a great job replacing the windshield in our aged rv. Did it quickly and did it right
They were on time and did a good job except for leaving pieces of glass in the trunk.I cant say it was a great value though it was the same price as Safelite.
When I had a insurance problem they understood and were OK about everything.
They were very efficient and I cant believe how quick they got it done I was very pleased and I will be more than happy to share my experience with my friends to tell them I got a good windshield for a good price thank you Speedy Glass
Excellent prompt service. So far not issues
Speedy Glass in Federal way did an amazing job replacing my windshield, and I will continue to go to them.
Very quick and reasonable price
Good services and professional. I highly recommend them.
My wife is working in Tacoma area temp on a nursing contract and someone busted out her window at work. Called Speedy and they had the window in stock and I had the appointment scheduled. Very pleasant on the phone. Only thing that would have been better is if they came to her work to do the glass replacement like some companies do instead of her having to go to the place and wait but overall they were solid. . I felt the prices were fair.
My passenger window was shattered. Took them less than an hour and everything was quick and efficient! They also took care of my moms car when her windows were broken into and she was so happy with how quickly they got her car back on the road. Highly recommend.
Excellent customer service from all the staff but especially Sam who works the reception desks! She explained everything and found me the best deal on a windshield replacement. I’m impressed at how fast and efficient they took to replace my entire windshield. I expected to be sitting in the lobby area for at least a couple of hours however I was in and out in a hour!!! I would definitely use them again!!!
Great Service! Went to get a quote for a pitted windshield. Decided get it replace and the staff there was very helpful! Before they even started they did a complete safety inspection and found that the windshield was previously replaced and whoever did it broke the mounting brackets that holds down the exterior trim piece. They also found that the previous installers alsoglued up the mirror light in the drivers side. Its great to see when a company takes the time to make sure you are aware of any issues. Install and repairs were don in a timely manner. We highly recommend Speedy Glass, Federal Way. they will do the job right!
This is the second time I have had to use speedy Auto Glass in Federal way. Again they came through with great service as I stopped in with a rock chip not sure if it would be able to be fixed or replaced. They were able to get me in the same day and repair the window this time around.I would highly recommend speedy Auto Glass of Federal way because of their service
Highly recommend this specific shop in Federal Way! Excellent customer service from the moment I made a phone call to schedule an appointment. Heather followed up with a text confirming my appointment and notified me that she had already obtained information from my insurance company. This was all done before I even checked in for my appointment! Very efficient operation and I was there about an hour which they did tell me would be estimated wait time. My windshield looks great and I’m very happy with the service I received.
I had a terrible experience at another shop and was so relieved to have quality customer service here. They fixed my rear windshield the next day and was done within the hour. Amazing! Thank you🙏
Awesome job 👏. Thanks guys!......
Billy was very professional yet personable. Did a great job.
Its unfortunately been several times in which Ive had to use Speedy Glasses expertise. 3 times with rock chips and replacing my windshield on my 2019 BMW. TWICE! Each and every time its been a very pleasant experience.
I was greeted with respect and the service was on time, fast, and sufficient!
Called on Thursday afternoon for a windshield replacement. They kept my quote in their system while I called other shops to price it out. They ordered the windshield right away after I found their price was competitive. Replaced the next day at my appointment time in about an hour and 10 minutes. Billed my insurance. No fuss, no muss.
Need more experience to perform their work.
Good communication and job well done
5 stars isnt enough!!! Not only are they fast and efficient, but their customer service is unparalleled. I had a lot of questions about my windshield and the technicians explained everything super clearly. The front desk lady and the manager were more than helpful and friendly. I will absolutely be recommending Speedy Glass in Federal Way to all my friends and will be back if i ever need services in the future.
I was so glad to have my windshield replaced at Speedy Glass. I never thought that job would be done on the same day of the appointment. Very affordable and quality product, great service! Definitely will do service again!
Great helpful service staff.
Wonderful service. Had my windshield replaced here about 11 months ago and they did a great job.The waiting room is clean and comfy, my observations of their garage let me see how clean and organized it was. All employees are very kind here.When I got the car back from them I turned on the windshield wipers and one was not working, they swiftly fixed the problem in the snap of a finger without hesitation! ( we are all human, I was not even upset ).Overall, I ALWAYS recommend this place and use this place only for my windshield needs.
Good service. Quality work
Fast service and they were cheaper than the other 2 quotes even with coming to my home for the install!
Speedy Glass Name Fit Them Well. Was Told It Would Take About An Hour And Was Done Less That. Plus, It Was Very Affordable To Get One Window Replace... Everywhere I Called Was 250+ Not Including Tax. Speedy Glass Was 218 With Tax And Got It Done Same Day I Called. No Waiting At All. I Would Definitely Look Into Them For A Quick Affordable Window Replacement.
Excellent and “speedy” service! I was able to get an appointment on the next business day. Everyone was helpful and friendly! Plus the cost was less than the company my insurance wanted me to go with!!
My car got broken into early morning and they broke my back window to get in. I called around to see if I could get my window replaced the same day. Speedy glass was amazing!!! I called and they set me up with an appt the same day and the service when I got there was great! I will definitely be referring them to friends. They helped make it a better day after my car was broke into.
It was professional, fast and personalize service. Most likely to come back and recommend to family and friends. Loved it
Excellent. Good price Good service. 3rd time I have used them.
They are super quick and friendly! They said they typically only need one day of notice, or if you call early enough they can get you in the same afternoon. Much better than having to wait a few days to a week for other glass shops. It only takes like an hour and a half too!
The price was right
Great service and prices. Fast installation and quality glass windows. I highly recommend this location.
I researched glass places for two days, my list consisted of everyone I could find from Puyallup to Auburn, and Speedy Glass beat everyone by at least 100$ .They have a lifetime (as long as you own your car) warranty plus a 1 year warranty for rock chips. They finished by their estimated time and explained everything to me, answering any questions I had, in a completely upfront and friendly manner. My new windshield is not only beautiful but knowing their is nothing the cops can pull me over for, gives me a shield of security that others take for granted . Thank you Speedy Glass, you rock!!
Dont go here..... they r thief.... they charge way too much!!!!! Make sure. Check prices. Before u go here and after u go here....
Great service, fast, convinient, however I found a bunch of unvacuumed broken glass in my vehicle afterwards.. I will continue to do buisness with Speedy but will be more thorough on my pick up inspections.
Super fast and friendly service. Got me in right away, and the results were great! Competitive prices.
The company has excellent customer service. I had a great experience at this establishment.
Fast service, great pricing!
My visit was awesome! Heather Welcome us with a big smile and the technician was also nice. I felt good about the service I got and the wait wasn’t bad. Thanks guys
Speedy glass lives up to their name. They are so fast and efficient and truly exceptional customer service! I recommend them to anyone and will trust in them again the next time I have any glass trouble.
They were very understanding and considerate about my issue.Also they provided me with a discount on my back window replacement
Great service
I changed my rating from 1 to 5 stars after Cynthia, the front desk lady, reached out to me to discuss about my experience. It showed that they really care for their customers.----------------------------------10/08/2019They are very unfriendly except the lady at the front desk. I was there for rock chip repair. Their unfriendliness made me so uncomfortable. Definitely not coming back.
Very friendly service and thorough all around. Have been taking my car there for over a year now and they have always ensured it is ready within the time frame.
I am very pleased with my service. Extremely pleasant to work with and Speedy is exactly what it was. I got my truck back much faster than anticipated.Thank you guys, you are highly recommended from me.
I had a 10am appt, but got there at 9:40 expecting to wait. They took us right away and we were out in about 20 minutes. I cant see my rock chip at all and everyone was helpful and cheerful. Definitely a 5 star job.
Super fast service. Friendly staff. Worked easily with my insurance replacement on my windshield....which looked great after it was completed.I would highly recommend their services.
Quick and simple, Heather was really sweet and took the time to look for a cheaper option for me.I asked and quoted with a few other places but Speedy Glass got back to me extremely quickly, I was impressed and appreciated it!
I called different places, this is the lowest windshield replacement I found. Very fast and excellent service. I highly recommend this place to anyone!
Man! They were fast!! A cup of coffee and a phone call and they were done. Definitely perform up to their name.
They were quick, and did a great job! Also Affordable checked around and they gave me the best quote.
The work is extremely high-quality friendly staff and it always gets finished sooner than expected
I love their Chowder But after eating thereI I did not feel very well