DO NOT HIRE THIS COMPANY!! This business began work and stopped, before the work was done, giving no reason. We made multiple calls and sent many emails and NEVER RECEIVED A RESPONSE! Nor did they reply to our attorney.We entered into a proposal for a remodel of a kitchen and installation of French doors for approximately $35,000. The subfloor needed to be replaced, but the cabinets were installed before the subfloor was replaced. A subcontractor cut out a hole for the French doors, but unnecessarily removed siding no longer being manufactured, which required custom siding. Electrical wires were simply cut and left. The subcontractors simply stopped coming, leaving us with no usable kitchen, and half of the house without electricity.
Terrible customer service. I had a kitchen remodeled by Affordable Interiors. Most of their workers are contractors and not employed by the company. Time windows when workers were supposed to show up were rarely correct and there would be no contact that the workers would be late. I took days off of work when workers were schedule and one day no one even showed up to work with no contact made to me by management. The workers who showed up never knew what to do and I had to instruct them how I wanted everything even though I had already told Affordable Interiors and signed off on a project template and proposal. Tile work and grout was not done well and we had to fix it ourselves. Ordered wrong supplies for the project multiple times which delayed the project by months. Would take multiple days for the project manager to reply to questions or concerns about the project. The only time they were good at communication is when they wanted to get paid. Overall, it was a terrible experience working with the company and I would strongly suggest no one use this company for any major renovations.
WORST CUSTOMER SERVICE EVER! I contacted this company because I needed an estimate for a kitchen island. We scheduled a phone call but nobody cared to show or let me know that it was cancelled because they were too busy. Although it was just an online meeting, I had to make a serious effort to be available for a quiet call as I have three small children. Then they reached out to me to schedule another call which I agreed to, thinking to give them another chance. The second online meeting was quite quick as previously I have provided all details and reference photos on the project. They promised to send me a quote in a few days but when I haven’t heard back after 5-6 days I sent an email asking for the quote again. No answer whatsoever so 1,5 weeks after our actual online meeting they were still not able to provide me with an initial design draft and price offer, I can imagine how they work. I went and took my business to someone else. Affordable Interiors LLC- you should treat your potential customers with more respect! Time is money so please don’t waste mine.
Gave a $8,000 deposit for Archtect and engineers fees. They paid a $1,000 deposit to the architect and kept the rest. Can’t get a hold of anyone. I had to re-pay the engineer. The architect calls Affordable Interiors daily to try to get paid. Just filed a claim with small claims court, reported them to the better business bureau, and filed a complaint to the Washington State Attorneys office for deceptive business practices.Walk, don’t run,… away from these con-artists.
I hired Affordable Interiors to do work on a rental property. A condition of accepting the bid (and therefore part of the contract) was that all work had to be completed before 7/1 so my new tenants could move in. They agreed multiple times to this deadline. On the day demo started the project manager (a term I use loosely) told me he wasnt sure they could make it work. I was annoyed, but made arrangements with my new tenants to move in on the 3rd to give Affordable Interiors two additional days.The project was miserably mismanaged. There were several days they didnt even show up to do work. The day before the EXTENDED deadline the project manager called to tell me they had just started painting and that they couldnt get the tile in because the tile was not delivered. I had to stop in the middle of my work day to make arrangements for them to get a different tile at Lowes instead of their supplier (a common sense concept that apparently escaped the project manager).I showed up the evening of the 2nd and collected the keys from one of the workers who said the project was done. I was appalled at the state of the property. See the list below of all the issues.Throughout this project, anytime I raised concerns with timing, the project manager just blamed the sales team and tried to absolve himself of any responsibility. There was no communicating, no planning, and no management of this project whatsoever. When I attempted to address these issues and asked the project manager to get someone out to fix these things he never got back to me. When I then sent an email to the main customer service email AND THE OWNER, I got no response.I am still cleaning up the mess they made. I have spent over 15 hours at the house myself and have had to pay out significant amounts of money to other contractors to fix their mistakes. This is not to mention the master bathroom fan/ light FALLING ON TOP OF MY TENANT WHILE ARE WAS SHOWERING as a result of Affordable Interiors not replacing it securely after they took it down to paint!! THANK GOD she wasnt hurt and isnt SUING ME.I have never in my life dealt with such shotty work, poor communication, and mismanagement from a contractor. They are HANDS DOWN the worst contractor Ive EVER worked with.If you are considering using Affordable Interiors, my advice is to RUN. Find someone, ANYONE else to do your project, unless of course you too want to suffer the same fate as I have. Im attaching SOME of the photos showing the issues they left, but even these dont scratch the surface!Unresolved Issues:1. Missing light bulbs and covers in master bedroom (4)2. Outlet covers not secured3. Baseboards not painted4. Painted over top wood strip of white kitchen cabinets in grey paint5. Painted over (in grey, satin finish paint) the white, semi-gloss finish woodpantry system6. Painted over (in grey, satin finish paint) the white, semi-gloss finish woodcloset system in one of the two spare bedrooms7. Hall bathroom ceiling not painted8. Hall bathroom blotchy paint9. Rough texture on living room wall simply painted over10. Construction dust in hall bathroom simply painted over11. Grey paint marks on white trim throughout the house12. White paint on wall around front door13. Several 5-gallon buckets of paint left on site14. Missing shelf in one of the master bedroom closets15. Missing shelf in the spare bedroom closet16. Screens in all three bedrooms broken17. Unused tile left on site18. Open bag of grout left on siteIssues Resolved (BY ME)1. Missing mirrors in both bathrooms (resolved by customer 7/3)2. No caulking between tile and bathtub in hall bathroom (resolved by customer7/3)3. Missing blank in spare bedroom/exposed wire (resolved by customer 7/3)4. Master bathroom toilet paper roll holder missing (resolved by customer 7/3)5. Toilet bolts too short and toilet not set in hall bathroom (resolved by customer7/3)
Worst customer service ever. They took the money and never completed the work. I paid 7 thousand dollars down for a bathroom and they only provided a tub. They hired other contractors to do tile work and plumbing reconnects and they did not pay these contractors. They never completed the job and wont return calls or emails. Owner Konstantine does not return calls either
Affordable Interiors remodeled a bathroom for me last summer and I used them again for a kitchen this winter. They were very professional, arrived on time and completed the work on time, and did a high quality job. I would use them again.
We gave a deposit to have a bathroom remodeled. Kept getting postponed, designers changed, manager quit, and eventually we asked for our money back. They told us the refund is being processed by accounting over 2 months ago and now theyre not answering phone calls. Took money for no service rendered and no refund
All workers were very friendly and professional. Went above to make sure we were happy with their work. Shout out to Diane, answering our questions and conserns.
Scheduled appointment online with confirmed 1st telephone appointment date/time. Sent them email in between our appointment date with details, pictures, etc to expedite the process. The day came and no one called. After waiting 20 minutes, I called them. Savanah was totally disorganized, but apologetic so I decided to continue to next step on-site appointment. Once again, big no show. No calling saying they would be late or not be able to make it. Savanah can’t manage the schedule and their customer service is unreliable. Not going to spend 50k on a remodel with a company that can’t even make it to their own scheduled meetings. That’s a clear sign of a bad contractor you want to avoid at all costs.
Have been very helpful especially with picking materials and colors, super patient! Very pleased with how everything turned out! Thank you! 😊
This is the second time using this company. The first was a year ago for quartz counters and most recently was for a new walk in tile shower. I was very happy with the end product. I would use them again for other work.
The Affordable Interiors team rebuilt my kitchen after a destructive water damage event. The finished product is beautiful. I really love my new countertops and backsplash, and the team was very helpful and attentive to my concerns as the project was being completed.
Update: they have deleted all of my social media reviews and blocked me for posting this..Unfortunately have to say would NOT recommend this company. Definitely a to good to be true offer. Was left hanging by the salesmen for almost 3 weeks just to get a bid. Id had both an in home measurement and had gone to the showroom and picked everything out. Was told my kitchen absolutely met the special they were running. Then over the next few weeks I was told youre next on my list to then have the associate just flat out stop responding. When I got in contact with the sales manager I was told they couldnt honor that sale anymore because their costs have gone up, but that they would do their best This put me over a month behind in my project. Dont fall for the bait and switch.
We recieved a very high quote for material plus labor. I never heard back from business when I called and emailed asking for a breakdown of materials costs.
Yuri misled us to believing all his technicians were in house. He sub contracted our entire project to another company and took money for merely recommending them to us. His take on the project was over 50%. We later discussed about how un happy we were with the project quality. We were short tile and the ones Yuri told the sub contractors to buy and charge us for were not the exact color. We ordered avalanche and he told them to buy white which placed two mix matched tiles in our kitchen. It was hideous! We never got Yuri to respond so we talked to the sub contractors and they were fed up and told us what they were being paid to do the entire project and Yuri at affordable interiors were charging us more than double to remodel our kitchen. We were heart broken to have trusted someone like Yuri and the company he represents. We never heard back from Yuri again and the contractors said they never got paid from him either and left our project unfinished. Is there no justice or trust between people anymore. I hope to escalate this to the better business bureau. Please do not trust this company and their business ethics.
Excellent company! They provided high quality work at an excellent price and they are great with communication, expertise and efficiently. Overall wonderful company with great people. Highly recommend them!
I had a very small project that I needed counter tops for. They wore able to get me a really nice piece from their remnants and wore able to install for only $600 with a free sink! Easy going company, family like operation, they will be my go to contractor from now on :)
Had a small project that I contacted them about, was reasonable in pricing and very quick turn around time. Exceptional craftsmanship will used them again.
I give them 1 star as the did install the product. The scheduling was a mess - they didnt communicate times. They did not install the window sill I paid for and was on the invoice and drawings. Stating it wasnt part of the bid - Im sorry what? its on both the drawings and estimate. I asked for a receipt, never got a response. The contractor (or employee, im unsure) they sent out to install the countertop acted very rushed, I had to argue with them and babysit every step of the install. They send installers NOT fabricators, so unless your project was measured perfectly (by them) you will end up having a shoddy and rushed installer try to do finish work. They made 1 modification during my install and the cut was very wavy, unsightly, and poorly done. they want to get in and out and collect a check - not about service or quality. Most of the reviews are from phony google accounts that have only ever given 1 review.
Same complaint as everyone else. install went well. had a cracked sink about a year later and could not get a call back. finally, on the 3rd call about this a month later, just requested the manufacturer and item number so i can install myself. once the work is complete and paid for they seem to be poor at following up and returning calls. They did follow up right away once this review posted to let me know about myself though. I will have to order and install myself since they no longer work with the manufacturer.
Me and my wife stumbled upon Affordable Interiors LLC while remodeling our house. My wife being as cheap as she is got a bunch of bids and these guys were by far best pricing by a landslide. We were also skeptical that sometimes you get what you pay for and we wanted some quality. We took the leap of faith and committed with them and couldnt be happier the customer service was on point from start to finish and the quality of work and contractors were very awesome and friendly and very helpful Throughout the whole process we would highly recommend them and will not hesitate to use them again.
Never call back, hardly reply customer esp after payment. I feel so disappointed. After I paid, communication is really bad. They made appointment for template measurement with us today from 1 to 3 pm. We take a day off to wait. Until now, no one appear. Called many times and no pick up. They don’t even bother to let us know if they are late. Hope I won’t waste my day off job.
If you are in a budget this is the place to go, they have pretty good options for entry level stone colors. We did compare pricing from Lowes, Home Depot and Affordable came in few thousand less and gave us better lead time as well for completion. Im happy with the process and final product will use them again for sure.
We hired Affordable Interiors to build a fence and redo all the flooring (3300 sq ft) in our house. Colby and Yuriy gave us a very fair estimate and despite a couple of hiccups, were very happy with the results. The end result is wonderful and we hope to work with them again on a few more projects weve got planned for our new house.PS: our stairway is our favorite part of the improvements!
Amazing Service! I needed to get my counters in before Thanksgiving they promised that they will meet that deadline! They came thru and provided amazing Customer Service! Quality! and best of all PRICE! they saved me over $3,000 dollars compare to other quotes I received! will use them again and recommend all my friends and family!
To good to be true pricing from the beginning but their deals are the best Ive seen from getting pricing on my project! I saved thousands just using them! Used that money to expand the scope of my project, very knowledgeable folks from office to installers. Will definitely refer and use them again for other services!
High quality work, very competive pricing, and communication was great. I am happy to refer business to this company.
I cannot recommend this company, after working on an estimate, and trying to get them to set up an approximate time to do the work I never received the estimate and my calls were ignored because they guess they decided they didn’t want to do the job instead of just telling me. Highly unprofessional. Cody is not an asset to this company with this kind of attitude and lack of professionalism....
Same says it all! Did my counters and price, quality and service is outstanding. Thank you Konstantin and his team on making our kitchen beautiful will use them again for our other projects!
Great Service. I was on very tight schedule to get my countertops in because other company was giving me a round around. I contacted Affordable Interiors and they gave me price that was much lower then I got from other company and was able to install with in 7 days after the order! Thank you so much! they saved me money and helping me move forward with my remodel!
Pricing is unbeatable for sure, quality and service is exceptional. We had few issues on the project but they wore able to fix what was needed in a timely fashion. Will refer them to my friends and family for sure.
Best prices, beat Home Depot by at least 2K, and the quality is beautiful. There wa a mess up with the wrong slab ordered, but Konstantin made it right. This company cares about tree quality and workmanship, and they care about the satisfaction of their customers. Highly recommend!
Very happy with service! I had my floors, countertops and tile done by Affordable Interiors. Prices are very affordable I was able to get additional areas done that I was going to do next year! Thank you Konstantin, Bernie and Monica on helping me on my project!
Happy with the results of my kitchen countertop that I had Affordable Interiors install. I had 3 quotes from other fabricators for similar product and they didnt come close to what I paid for at Affordable Interiors!
Did amazing job on my project, price was fair but much less then other quotes. Happy with the result will be my first contact for next project.
Fantastic Service, Project Management team was great to work with! Was most impressed with Design process, will defiantly come back again for next one!
I would recommend this business. From quote to install the team was polite, respectful and quick. They were able to come early for my install and they were in and out within 2-3 hours. Very happy with their product and craftsmanship.
They did my countertops in the kitchen and bathrooms, prices are very competitive and they wore able to work within my budget for the project. Konstantin the owner was very good to work with as well the office staff and installation crew. They did amazing job will for sure use them again in the future.
My experience with this company was phenomenal from the very beginning to the end. High quality craftsmanship and employees who have great attitudes!. My meeting with Bernie was easy going, there was no pressure to buy the most expensive item, no gimmicks and most of all no headaches. I have dealt with numerous countertop businesses in the past and I will say that I have found the best company for all my future projects. The turn around time was quick and easy and they provided everything I needed for this job. Their template guy Roberto was so nice and knew his job and the installers were very good and clean. They were able to maneuver the slabs in to the tight space provided and had everything set wonderfully in the customizations I required for this project. If you are looking to have beautiful kitchen counters look no further then affordable interiors, you wont regret it and I guarantee you wont find better people to work with from start to finish. The counters are beautiful and the owners loved them. Cant wait to work with this company again in the future.
Really nice company!
When I got the bid for my countertop I could not believe the price difference from the other companies, in some it was almost $4,000 difference! I did went with Affordable and very happy with my counters I saved enough from them that it allowed me to do remodel in my bathroom! Amazing team, smooth process overall.
Great price, good service, professional installation. Only 30% of the cost quoted to me by Sears home remodeling services. Can’t beat that.
Did amazing job on my countertops. They wore definitely the most affordable priced from my 4 bids we got. I will use them again for our next upcoming projects.
Visited Affordable Interiors showroom, staff was very friendly and was able to answer all my questions about my project. I was able to get a bid from them and I also got bid from other local countertop companies and they did not come close to what Affordable Interiors quoted me! I was able to save thousands of dollars on my countertops and process was very smooth and quick. They wore able to work with my work schedule for template and installation and Im very happy with the service and final quality of the product!
They have the best deals on counters and cabinets! I got their promo package got whole kitchen done under $8k! Awesome staff and owner!
Best Priced! Happy with the finished product, will definitely will use them again for our improvement needs.
Did amazing job on my counters, they are much affordable then other bids we got thru other fabricators. Happy with quality, selection, and customer service will definitely call them again for our next project.
Im thrilled to recommend Affordable Interiors!Bernie and his team gave us excellent customer service and a beautiful finished product that we are super happy with. Installation was smooth and easy, and they were even able to turn everything around in under two weeks from the day we got our quote which is impressive considering all the other places I looked into were at least a week out for templating, then another 2-3 weeks for fabrication and another 1-2 weeks to snag an install appointment. Bernie gave us an all-inclusive quote on the spot, his template guy was at our house within 2 days and our countertop was installed a week later. They were very accommodating to our schedule and really hustled to help us get our project done quickly since living in an unfinished kitchen with two little kids is torture :) They were amazing!I was really impressed by their selection and most of all, their incredible prices! I had shopped around for weeks comparing selection and prices, and Affordable Interiors was able to beat the lowest price Id found by nearly 30% for the exact same product, including install and even a free under-mount kitchen sink that I absolutely love.We sadly wont be staying in our current home forever (though Im tempted now that our kitchen looks so good!) but I know that for any future remodel we will definitely be calling Affordable Interiors first!
Awesome guys! sales guys wore amazing on getting me a deal on my countertops! Easy process took about 3 weeks from estimate appointment, very happy with quality and service!
I need shopping around for over a month to get best deal on my kitchen countertop. And I had their Facebook AD pop up with their current promotion. I contacted Affordable Interiors about getting an estimate, I talked to Konstantin the owner he was able to come over same day and give me an free estimate on the spot for the same material I was shopping around for. They saved me over $1,500 compare to other 5 stone companies I visited. Dont think twice! contact them they will give you the best price in town and will save you money because they did it for me! Thank you Konstantin and his team!
Had my countertops and tile done by Affordable Interiors, Im very happy and satisfied with the quality and process. Konstantin the owner was very easy to work with walked me thru the entire process. Pricing was well below all bids I got for same or similar product. Will definitely recommend this company to friends and family.
Great Staff, Easy to work with, they worked within my budget. Will contact them for more work in near future.
Unfortunately once you sign their contract the communication is dissolved. Communication is the first nightmare, following scheduling of estimates and work. For example, a guaranteed 9 am arrival never showed up until 4 pm... I have yet to receive a final job completion invoice, which was done months ago. The craftsmanship of our kitchen countertop was good although 3 months after it was installed we discovered a chip under the island ledge and now has turned into a visible hair line crack. Affordable has been contacted 3 times in a four week period, they will not return my calls or email. The owner Konstatine Samovlenko has other employees running his Federal Way office. Curious if he realizes how his reputation is not meeting high standards. Our family is in the process of developing 4 new homes in North Seattle and was considering using this company for the granite work. It’s not going to happen now! I’m baffled as to why there are so many 5 star reviews with only a couple poor reviews “sprinkled” in. Could those 5 stars all be friends or family? Their advertising is intriguing and certainly draws you in.... buyer beware!!
Thank you Konstantin & Bernie! Was in search to get my countertops replaced before we sell our home. I had 5 other companies quote me crazy prices for my small kitchen. Affordable Interiors did my kitchen countertops for under $1,600 installed! I also got a free under-mount sink! They will be doing counters for my new home in few weeks!!!
I called Affordable Interiors to do my countertop in my rental property, they wore able to get me beautiful quartz countertop under $2,000 installed! I was getting quoted over $3,000 for the same thing!!! No pressure sales, professional family own business. Will definitely recommend them to friends and family.
They did counter top in my rental property, experience was excellent! They delivered exactly what they promoted, very happy with the service and quality!
Had my quartz countertops done by Affordable Interiors, very happy with customer service and quality of the stone/craftsmanship that was delivered. Will recommend to friends and family for sure!
After reading all the reviews thought this would be a great place so we went with them. Maybe it was just us but we had the worst experience. I would not recommend them to anyone. There work isnt great, they didnt do a template which then lead to stuff not fitting right. A job that should have been a couple hours ending up taking 11 hours in 2 different days. They didnt clean before they left. Brought my sink, forgot the faucet. Just over all not impressed
I contacted Affordable for my kitchen countertops, as I got their quote I was amazed how affordable it was and was able to have them do all my vanities and kitchen tile backsplash for the budget I planned originally just for kitchen countertops. Price, Service, Quality is AMAZING!
Easy company to work with, from start to finish was about 2 weeks. Prices are much more affordable then other quotes we got.
Affordable did my counters, Im impressed with the workmanship and level of service. Prices are much lower then I got from other contractors glad that I found them!
Poor customer service. I called, e-mailed and sent facebook messages regarding getting a quote for our countertop but nobody gave any estimates. Also, no reply regarding when they can do install. This same comment was removed from facebook. Im just sharing my experienced based on your customer service.
Good service and quality, they did my cabinets and countertops very happy with the finished product.
These countertops are beautiful! A+
Good Price, Good Product, Good Quality will use them again.
Had my counters done, very pleased with the results and the process.
Did great job on our countertops!
Exceptional service, quality and pricing!!!
The best
It’s been over 2 months and the mistakes that were made during installation are still not fixed.