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Steve Johnson Automotive
1505 S 14th St, Fernandina Beach, FL 32034, United States
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Steve Johnson Automotive
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Th
Review №1

Great fokes to do business with. Dependable and trustworthy, probably why they are so busy.

J.
Review №2

I have been coming here for some years and will remain as such. Service is great, whatever tires you need they have to often order, however, the result that you get fresh instead five year old dry rot, hazardous comprimised rubber. I take some of my vehicles here for oil changes, dont go to Jiffy Lube where quantity Trumps quality.

Dr
Review №3

Steve Johnson Automotive is organized and professional. From the minute you walk in, you are greeted with polite acknowledgement and can see the organized papers across the front counter, indicating their organization and availability. They answer phones respectfully and return calls very timely. They give you detailed information and pricing, prior to treatment, and keep to their word. They have competitive pricing and try their best to coordinate around obligations. A very well-run and professional automotive store. Very fortunate to be able to have it on the island and within walking distances. Highly recommended.

Ma
Review №4

I love my car and I am so glad that I have quality caring people who take care of her! ♥️🏝

Al
Review №5

Scott, Thad and Norm are the best !! Honest and trustworthy automotive repairs for a great price !! Highly recommended.

T
Review №6

In spite of the huge amounts of demand for mechanics on the island, they were always helpful and communicated effectively. I highly recommend.

Te
Review №7

They gave detailed info and prices on the estimate. Repairs were prompt and professional. I would recommend them.

Su
Review №8

Wish there were more stars. Steve Johnson Automotive is the best. Honest and courteous staff. You have all 3 of my vehicles for life.

Jo
Review №9

Steve Johnson Automotive and their staff have treated my family as just that, for nearly thirty years. They do good work every time, Ive never had reason to bring a vehicle back even once in all that time. And not only do they stand by their work, but Thad, Scott, and the crew go out of their way to help make sure their clientele are rolling down the road safely, every time. Ive even known them to do routine maintenance on my vehicle while there for other services, and didnt even notice until I realized the difference the change made to my motor, because they never mentioned it, and it wasnt on the bill!

Mi
Review №10

Ive been using Steve Johnsons for the last year to maintain our 2 cars. These people are polite, knowledgeable and the rates are reasonable. Things get done quickly. Great prices on tires too with plenty of brands to select from.

Gr
Review №11

Best auto shop in town!

Ma
Review №12

My husband had a problem with his truck battery. They checked the electrical system. The battery cable was loose in one area. Other than that it was ok.

Ba
Review №13

Seriously? You didnt have 5 minutes to put air in a tire...

Lo
Review №14

Amazing service! As somebody who was just visiting the island for a few days, I was pleasantly surprised to be welcomed by such a wonderful staff! I came in with a punctured tire and they plugged it up and showed me how to do everything in a matter of minutes! If you have any auto issues, I highly recommend coming here!

Da
Review №15

Great work and friendly people!! Its where I take my cars. 😁

Jo
Review №16

Honest & congenial service ! I am placing much faith in their performance & local establishment ! They deserve my future patronage & will get it !

Ky
Review №17

Its rare to find an auto shop that is honest AND competitively priced. I have tried many places on and off Amelia island and this place outshines them all! They always have new deals to choose from, the service time is quick and the quality of work is excellent. If you want a true assessment of your vehicle this is the place to go!If you find this review helpful please like it so I may continue to provide local feedback. Thank you for your support!

Su
Review №18

Outstanding service. I was advised by another shop that my power steering system needed replacement for a cost of $2,800.00. I had Steve Johnson Automotive look at the vehicle and it was found that only a power steering pressure line needed replacement for a total of $400.00. Excellent service and recommendations.

Ji
Review №19

My wifes min-van was having some pretty bad engine issues. We had it towed to Steven Johnson. They diagnosed it and realized that the parts that were bad were the same ones they replaced in February. They let us know that the entire repair was covered by the parts warranty they had with the supplier. Some places may have just charged us and recovered the cost for themselves. Steven Johnson is a very honest and transparent shop. I highly recommend them!Just to add to this - the covering on my sons fit had come loose and was torn. I thought wed have to buy a $150 to $200 part and put it on. Steven Johnson took a look at it and was able to fit it back on the car for $25 or $30. Really like the honesty and integrity of this place!!!

Mi
Review №20

While on vacation in Fernandina beach, we had a little accident with a high curb. Long story short, we needed a new radiator. These guys really took care of us. The final bill was exactly what was quoted two days before, and the car was ready to go 5 hours earlier than promised on a Saturday. Great people to deal with!!

Br
Review №21

Had taken my 2010 Cadillac elsewhere to repair a suspension noise coming from the front end. I was told by that dealer it was the struts. Nearly $1000 later I still had the noise. That same dealer told me I needed to replace the upper and lower control arms. That was going to be nearly $2000 more. I made a wise decision to take the car to Steve Johnson. They evaluated the problem and determined it was just the upper arms that needed to replaced. They completed the work on time and for a much better price than I could have imagined. The car rides like new! Thank you Steve Johnson! I will recommend your service highly!

Ja
Review №22

Great family owned business. They take care of their customers.

Ju
Review №23

They are awesome. Very friendly will definitely be recommending them to our friends. They will be the only ones working on our car. We had an awesome experience. They have the best deals.

Da
Review №24

Excellent service. They stay busy, so sometimes cant get to the phone - if no answer, give them a couple of minutes and call back. Recommended.

Se
Review №25

Excellent attention and great customer service

Lu
Review №26

Love this guy! Super nice, very up front, honest, and a man of ethics and character. They wont do anything to your car that is not needed and hes affordable and expedient. We take all our cars to this place!

Jo
Review №27

I called this place for my stepmother who had just arrived in Fernandina Beach from Atlanta on her way to Port Canaveral. Her brakes started making some noise indicating service needed. It was 1pm and it was imperative she get the car repaired immediately as she’s on a tight schedule. Called them and they couldn’t have been more accommodating and responsive. Incredible service. We frequent the island and I know if we are ever in need of automotive service or know someone locally who needs automotive care, this shop gets our recommendation with 2 thumbs up. Thank y’all so much for some good old fashion customer service!

Li
Review №28

While visiting island, a belt broke. Called Steve Johnson, they arranged towing, replaced belt, total less than $100. Very good to find honest, nice people while on vacation. BTW, they had about 20 open work orders on their counter, and made time to get our repair done. Highly recommend.

Br
Review №29

I know everyone has their own experiences but i would call this shop crooks. Went in for an estimate on replacing my door handle as it would not open from the inside. Yes they could get me in first thing next day and were very nice. Quoted me anywhere between $300-500. Red flag right there. So I do a little research. The part required cost $15 and i ended up buying it and replacing it myself in ohh say 25 min. 3 torque screws one hex head and its over. So i ask you what is the cost of your labor. $600 an hour or $1000 am hour. Do yourselves a favor and research parts cost and ask then for a detailed labor charge. They obviously overcharge and on a small island word will spread.

Do
Review №30

Guys gave me a solid recommendation for a set of tires. Price was in line with big chains. Tires have performed well on a couple of long trips.Nothing fancy about Steve Johnson Auto. No bad coffee or stale donuts while you wait. I’ll use them again when it’s time for some new tires.

Sh
Review №31

Wonderful service in quick time..didnt have an appointment and they saw me in less than 30 min. ..going back for future repairs and oil changes..Scott Duncan is a very customer friendly representative of the business. .made up my mind quick to do further business with him..

Wa
Review №32

Was here last September/2017. I came in for preventative maintenance on my Bronco. I asked for spark plugs, a distributor rotor, and to replace the fuel filters. They did the requested work, but removed a permanent, expensive K& N air filter, and replaced it with a cheaper model. Their reason for doing this was they felt the K& N filter was dirty. Ive owned numerous vehicles with K& Ns, theyre designed to work the dirtier the better. The upshot is that they didnt toss it or destroy it, but they didnt hesitate to charge me for the cheap one. Things like that dont build confidence. Thats all I have to say about that.

K
Review №33

Old fashioned car repair garage, probably the best on the island. Good solid work, no waiting for hours, they dont try to sell you a lot of stuff that you dont need, and their prices are fair. Not a lot of general auto mechanics around like that.These guys know what they are doing and they treat you well. Even single women tourists are treated honestly and respectfully. Id send my partner here with her car and know she would get an honest deal. Yeah the place is a bit run down and old, but they dont charge an arm and a leg for their work. I dont mind the trade off between a beautiful waiting lounge with high prices and Steve Johnsons plain office with low overhead and low prices.

To
Review №34

Picked up a nail in one of my tires while on vacation to Amelia Island. Stopped in to Steve Johnson Auto to get it repaired. These guys were great-we were out of there about fifteen minutes later. Very friendly service.

Tr
Review №35

I cant tell you about todays visit because my vehicle still in there but as far as any other visits that Ive had there and what I expect to have for this visit I give five stars! Theyve been Fair on price and getting the problem right.

Ce
Review №36

Sad to report Steve Johnson Automotive has disappointed me again. I recently ordered and bought a new set of tires here and had them installed several days later. Within an hour of installation I realized these were not the tires I paid for, but a different branded lower quality tire. I returned to the shop to have the service manager run out saying he wondered what the problem was but sees I got the wrong tires before he was close enough to see the tires. Made me wonder…Upon entering the shop I heard him conversing with a supplier and asking when the tires would be in.One of the wrong tires went flat within a day of installation and Steve Johnson declared it was not their fault that I had run over a nail and they would not assist me in getting the car to their shop. There was no nail involved; the tires were leaking around the rim. I had to wait several days for the correct tires to be installed.At this time I was offered a free oil change for my trouble. When I told them I use Castrol oil exclusively in my car, they said there would be no problem, they would take care of it. Subsequently, I called to make an appointment for the oil change and was told they do not do oil changes on Volkswagens.I advised they had given me a certificate for a free oil change and was scheduled for oil change 4 days later. When I arrived for my oil change, I asked if they had the Castrol. the service manager said yes, we have it…That will cost you $20. I declined this offer as I pay less than that for Castrol and was offered a free oil change with the understanding that i use Castrol in my car. The service manager said “I thought you would say that”, tore up my ticket and turned his back on me.I had to give them one star they dont deserve. I expected honesty and respect…

Jo
Review №37

Such attention to detail. Went in for a front end alignment. When I got home I noticed they had greased the hinges on my doors too! Such great service!

Br
Review №38

The fixed me car quickly, for a good price. Definitely will go back.

Od
Review №39

This guys saved my life, with just 2 questions he found out the problem and fix it for a really good price. Their service is awesome.I made a balancing at Walmart thinking that my problem was that, and they did it and they knew that my tire was in bad condition and it was going to explode but they didnt tell me.

Da
Review №40

These guys saved me! My alternator went out while I was on vacation. Steve Johnson Auto squeezed me in and got me in and out in one day, when they obviously had a lot of other vehicles to service. They could have easily told me no, but they didnt and Im greatly appreciative! If you live in Fernandina or find yourself in need while in the area, GO SEE THEM!

Ti
Review №41

I was 450 miles from home on vacation and our Yukon was running rough and i wanted someone to check it,not knowing anyone here my son did a google search and your shop came up along with your reviews.Like a tooth ache that quits when you go to a dentist it started to run great when i got there .They checked it, let it run for hours and could not find anything wrong.If it aint broke you cant fix it but a lot of places would just throw parts at it and charge you a lot of money,knowing they never see you again.I went to pick up my car and was shocked how little they charged me that i gave the tech a tip larger than my bill was.So refreshing to meet honest business men.If you need service go to Steve Johnson Auto

Sa
Review №42

Great service, terrific people and very reasonable prices. I will not go any place else. Terrific staff who go out of their way to help and assist.

Th
Review №43

Very good they will take care of you Ive certainly enjoyed doing business with them fair and honest

Ar
Review №44

These guys are the best! I had a slight oil leak in my car. I took it to the dealer for an assessment and was told I needed a PCV valve, Main Front Seal, Main Rear Seal and valve cover gaskets replaced. This was going to be a lot of money. I trust Steve Johnson Auto and should have taken it there first. Steve Johnson assessed the car and said it looks like your valve covers, well add something to the oil, drive it for a week and well be able to tell exactly where the oil leaks is. I had Steve Johnson replace the valve cover gaskets and everything is fine now. Thank you for saving me ~$1600. Thank you Steve Johnson!

Ma
Review №45

Always do a excellent job.

La
Review №46

Knowledgeable, honest, and quick with an appointment but if you have urgency - go in without one. Always calls and follows through. Dont let simple looking tire store fool you. I go here first.

Jo
Review №47

After we moved to Fernandina Beach we heard Steve Johnson Automotive had a good reputation for being honest and not over-charging for repairs. So when our old car broke down we had it towed there for repair. Scott called me back later that day and said the transmission would need to be replaced, but recommended that it not be replaced, because the cost to replace it was not worth the value of the old car. Scott said we could leave our car on their lot until we figure out where to salvage it. Scott also refused any payment for their time to diagnose the problem, saying, If we dont fix it - we dont charge!.Theyve repaired my new car 3 times since then and each time Ive been treated with honesty, respect and a fair price. This is the best auto repair shop Ive ever dealt with in my 40+ years of driving!!!

Ro
Review №48

Always mega busy but super friendly. Trustworthy and honest, quality work. A true gem for the area.

Ju
Review №49

Was 11 hours away from home on vacation at Fernandina Beach, Fl when our vehicle decided to have a breakdown on a saturday morning. With 3 children in tow we were panicking about what to do. Steve Johnson Auto took us right in and treated us like family. Saved our family vacation! I think the most memorable part of our vacation was the overwhelming kindness shown by the staff of Steve Johnson Auto! Thank you so much! God Bless!

ba
Review №50

Excellent. Service was great and the appt. was on time and done on time. Staff very courteous and knowledgeableAnother visit this month X2. Excellent service and the reason why this is my go to repair shop!

Er
Review №51

Good service. Friendly people.

Ja
Review №52

Expert service in a timely manner on several occasions. Highly recommend this repair facility.

Em
Review №53

Bought tires from a Tire Kingdom in Jacksonville, but kept losing air in one. Heard a thumping sound so I figured it was a nail or something. Went to Tire Kingdom and was told an hour and a half wait. Went to Steve Johnson instead. I was in and out of there in under 30 minutes. Well definitely recommend.

Gr
Review №54

Guys there are hard workers and can do most all work on your car. They are very accurate on there times to fix things and very light on there prices.

Xu
Review №55

Scott is super friendly and the best mechanic Ive ever had. If you want your cars to last, this is the guy to take them to!

ri
Review №56

Good shop, honest, Thad in particular is great to work with. They will fix your car without emptying your bank account and will give you the straight scoop.

Lo
Review №57

Great group of guys there always nice and Great people.

Jo
Review №58

We carried an auto there and they scanned codes for us. Wow!! Bad car, taking back to car sales lot. Steve was super helpful. Thank you sir!!

Ca
Review №59

Wonderful people I know the whole family very kind

Sh
Review №60

I have had the guys at Steve Johnsons complete a number of repairs and service on all of my vehicles over the last 4 years. even though I am capable of making most of the repairs myself, they do good work and are priced fairly enough Id rather pay to have them do it so I can spend more time with my family instead of under a car.

pi
Review №61

Got great advice for free, will take my car here next time

g
Review №62

Honest and customer friendly! On vacation with recharging problems. Worked us in immediately. Could have taken us to the cleaners and replaced parts for no reason but didnt. Only belts needed replacing. Also gave my two boys soccer balls for our trouble.

De
Review №63

These folks are really honest and do a great job!

Do
Review №64

Great service. They go the extra mile for their customers.

Br
Review №65

Everybody was pleasant professional and prompt I was very pleased

Lo
Review №66

Super friendly, fast and efficient!

Ku
Review №67

Honest, competent and reasonably priced. What more can you ask for?

La
Review №68

They always are honest and do great work!

Na
Review №69

One of the best mechanical places

ki
Review №70

Very helpful. Pay less and you will regret it!!!

He
Review №71

Quick and courteous service

Eu
Review №72

Easy to work with and tells it like it is..

Ch
Review №73

Great professional and friendly service

Me
Review №74

Honest and most helpful.

Pa
Review №75

Just stopped In for information, staff knowledgeable and helpful

Ch
Review №76

It was very good in people

Jo
Review №77

Good service honest reliable

Jo
Review №78

Affordable car repair place

JT
Review №79

Best folks around....

Au
Review №80

Fast, friendly and competent!

De
Review №81

Very honest and knowledgeable

Ro
Review №82

Good customer service

Sh
Review №83

Trust makes a mechanic for life

Ci
Review №84

Steve is awesome

Ma
Review №85

It is very good place to check the car are very kind and attentive thanks for your service

Information
6 Photos
85 Comments
4.8 Rating
  • Address:1505 S 14th St, Fernandina Beach, FL 32034, United States
  • Site:http://stevejohnsonautomotive.com/
  • Phone:+1 904-277-9719
Categories
  • Tire shop
  • Auto electrical service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Mechanic
  • Oil change service
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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