Laura the woman that helped me with my issue last Sunday, is scholarly, witty, and excellent at solving issues. I couldn’t find a way to send metro pcs this but if she is up for a promotion please consider ! She is a true asset.
I have bought every one of my phones here. 20 years. Got my first brick phone here. 30 minits talk and 5 cents per txt. This place has the best plans and the best phones.
I LOVE THIS PLACE! HE’S HELPED ME OUT SO MUCH! BEST CUSTOMER SERVICE EVER! I WOULD 100000000% COME BACK AND RECOMMEND THIS PLACE! JOEL IS AMAZING!
Love this MetroPCS! Joel is everything you want in customer service! We always fixes any problem quickly and is a pleasure to work with. I recommend this metropcs store over any other in metro Detroit.
Friendly and helpful service. Clean store. Everything was very nice.
Very plight. And help you out with out trying to take advantage of you. I recommend this store.
Great selection of phones....Excellent smart phone plans....Apple,Samsung,LG,and many other smart phones and protective covers and shatter resistant screen covers....Accessories galore.....Many very nice stylus choices.Very knowledgeable about the latest details of how to use the new phones.......AAA rated.....👍
Justin has treated me so kind and been so helpful many times with my phone. I am not very phone savvy as I suffer from residuals from a brain trauma I suffered. If I still had my company I would try and steal him in a heart beat. He makes you feel like you are a very important customer this is how businesss should be run Kudos to you Justin. You deserve a raise. Wish more companies were like yours. You are a true professional. Thank you for all your help and kindness.Very Respectfully yours.Michele R. RiversPS. Been with Metro PCS since it opened love it.
Excellent customer service from Claude! He went above and beyond the usual without trying to sell me things I didnt need (such as an extra memory card.) I am grateful because he even stayed open past normal business hours to help me set up my new phone. I recommend this place and I would give it 6 stars. ******
Best customer service! Dawn is courteous and very helpful. I drive from 14 and Rochester Rd. To this store.
Worst store Ive ever been to. The store opens at 10 but the guy didnt show up until 11:30. I had to pay my bill and I had walked there 2 miles with an injured back and had no choice but to wait in the cold. Then he sells me a phone that he swore up and down was better than my current phone. It wasnt. Total piece of crap. He also told me that the receipt was in the box with the phone. (Shouldve checked) When I got home I found that the receipt was not in the box so I called him and he said that I dont need it because Im in the computer. 5 months later the phone would not charge so I took it up there and he said he could do nothing without a receipt. This guy is a condescending liar and will tell you anything to sell you anything.
Id be very skeptical of doing business here.
Nice guys. Justin always nice and helpful
Went into my account after me leaving and changed my password information bc he was upset I was leaving. DO NOT GIVE THIS MAN YOUR BUSINESS
Great spot.. Always trying to help.
This metro psc store is the place to go! They easily added my daughter and found a way to save me $ on my current bill. Yay! Thanks!
Lied to my grandson. Then closed the store 15 minutes early.
Very courteous and helpful answered all questions
Pretty good usually quick and friendly.
Joel is awesome and beyond helpful!
Excellent service
Caused me quite the headache.
BIG FAT LIAR
SKETCHY!
Shady shady shady shady
Rude