Every worker at this location has been helpful and patient. Nothing but good things to say about the parts we purchase here and the people that have helped us!

Worst place if you’ll call them on the phone, always put you on hold and forget about you’re waiting on them. 15 minutes waiting time and no one answers, call several times after, they’re not greeting customers immediately put you on hold….Extremely poor and unprofessional customer service..

People are nice. Ive dealt with Clint for 35 years. Good guy.

Mine was fantastic where I go Its relaxing for me

Friendly service the help is wonderful he knew exactly what i needed.

Decent service and selection is ok

Manager Dale is a awesome person.Cares a lot about his store and his customers....I would rate the place with 10 stars if possible

Great people, fair price, free check engine light report

Mike was nice saleman.

Good stock, knowledgeable folks.

Excellent, the employees helped me a lot, one employee was super friendly, he treated me excellently and we even talked, a bearded guy helped me with what I needed, I was very satisfied with the price ... excellent

Quick service!

Prices are a bit high, but an ok place I guess for a parts store.

This is the first place I go for parts every time! The staff is very helpful and pleasant to deal with, especially Dale, Mike and Cody. The speed perks reward program they have will save you money too. If you need something for your vehicle I recommend stopping by here first!

As always, they take care of my car needs. Thanks for the great customer service 👍

They always seem to have or be able to get anything I need for my vehicles.

Love Advance and their employees are knowledgeable.. thanks

This is my favorite auto parts store around town. These staff members are the most knowledgeable and friendly around. I enjoy coming here because they always help me find what I need and help me diagnose my problem with my car. They have their customers in their best interest.

Answered my questions proffesionally

I was in need of a fan belt for air compressor and they was able to match me one up at work just great many thanks to the staff

Has everything you need

I know more than the people behind the counter. My last experience consisted of getting a battery for my wifes car. I asked the kid to test my battery, so he improperly hooked up the tool and said yeah your battery is bad. I said what did the machine read? He said 10.9 Volts and 0 Cold cranking amps. I said then how did it start up if there are no cold cranking amps. Then he said its probably because he improperly hooked up the machine. I already knew the battery was bad, so I decided to buy a new one. The kid and the old man behind the counter both say they remove and install batteries for free. So Im expecting them to do just that because I brought no tools. They told me that it would take about an hour to replace the battery due to it being pushed up under the windshield and that they can not do it. At this point, Im just like give me what junk tools you have and I will do. 5 minutes later, Im bringing in the old battery and the borrowed tools. It was simple. They need smarter and better workers before I give this place more than 2 stars.

The staff of this particular store is always knowledgeable and helpful. Been a regular customer for about 6 years now

Great for import items/parts.

My personal favorite auto parts store in the area. The staff has always been very friendly. Their prices are always fair and usually cheaper (use coupons). Nice location that is well stocked.

Great place

Awesome service. The manager Mike is really good at his job.

Prices are just a little higher than the discount part stores but they have better brand parts and the people are much more knowledgeable than the discount stores.

Best place for auto parts and advice... None better. Staff is top notch, parts are second to none.

Overall nice ppl. And they know what their doing. Very rare for me to walk out of the store with the wrong part. Id pick these guys over auto zone everyday.

Absolutely the worst parts store we have delt with in years. One brake job on a Grand Cherokee equals 5 trips back and forth to the store. I have a pile of return receipts to prove this. Took some parts back today to return for core charge and decided to buy a four wheeler battery. Its dead and will not take a charge. I sent one of my employees over to exchange it and they refused. They said the battery needed to charged on a special trickle charger. Unless you live very close to this store and dont mind making repeated trips to the store I suggest you go elsewhere.

Great parts, great prices, great people!

Helped me find the right tool to remove my gas line, while replacing fuel pump

Fast friendly service parts are available in stock,or there in a few hours.

I moved to this area recently. Use to go to the one off jeffco and richardson which is a great place. Nice staff. So i was a bit trepidatious going to my new closest store. They exceeded my expectations. Very nice. Fast service. They just ordered a pair of jack stands from another store for me. Happy customer.

Fast, friendly service. I always buy my car batteries here, and they do the install right in the parking lot. Prices are average for a chain auto parts store.

Horrible experience last two times, with same young kid working the counter. He could have been new but every question resulted in a puzzling look and uhhh. He had no pen to write down the part number when he finally found it in the computer and guess what....drove all the way home and it was the wrong drain plug. Had to come all the way back to exchange, he still had no clue what i was talking about when i asked if they had an oversized had to tell him to go ask Clint. I guess Clint told him where they were because he miraculously found one. Why are the people that have knowledge and have been working parts for years in the back and they put this clueless, no customer service or communication skills kid to work the counter. Very frustrating!!

Parts in stock. Friendly staff

Well the fellers werent wanting to help me read dip stick for transmission But the guy helped three people before me (3 men) ivwas there before 2of them and the kid acted a bit rude,

Knowledgeable staff

Always just one person behind counter. Clearly hear ppl in back talking and still no help.Aug 24. Return tool rental. My turn at register. I step up and clint walks away to help James who can find a stock shelf part for a women who came I after me. Clint continued to look and James helped the 2nd person who came in after me. Then help a 3rd before clint came ba k to return my tool rental. Never again.. this store is by far the worst parts store in the county.

Very friendly and courteous staff they give me the right parts every time and in and out quick very enjoyable visit

Tim was the best Advance employee I ever came across. He took great care or me!!!

Fairly large selection of in-stock parts, can order anything else. Knowledgeable staff.

Helpful employees

Sometimes I make the mistake of purchasing something on sale at Oreillys or Autozone, only to realize that its even cheaper at Advance Auto. They have an great selection and very friendly staff.

Easy access to, decent selection and price. I dont typically buy parts, just cleaners etc.

Great help from these folks!

Bought a battery. They loaned me tools so I could swap it out friendly and helpful

Very helpful and got me what i needed.

Great crew.. very helpful

Everyone is pretty friendly but they are very slow. Make sure to check what parts they give you because I have had to make multiple trips back because they dont pull the correct parts.

I had no wait time. An associate checked my check engine light in no time and printed the code and possible problems for me.

Old man that works there with white hair and moustache is rude, condescending, and acts like its bothersome to help or even talk to customers, especially women. I took up 5 minutes of his time and spent $140 and he was rolling his eyes at me and answering me with one word answers. Customer service is terrible.

Great management. Bobs the best

Parts were ok; the service was adiquate.

Great customer service. They had everything I needed In Stock.

My sons are on a first name basis with some of the employees. Very helpful bunch.

Bought a brakes & parts for my car & used my debit card . I returned parts my mechanic did not need to use on my car in Festus Missouri and the man that waited on me said the return money would be back on my card within a couple hours & its been 24 hours & my refund money is still not on my card . I told the man usually when a person uses their debit card & makes a return that the stores usually give the money back because the money was automatically deducted from my debit card & bank account . Now I know how advanced Auto Parts return policy is I will not be shopping their again for my car parts

Has always had everything I need

They are always eager to help

They try so hard to get you the right parts you need,but when you have the old part in hand and they look it up and there system gives them the wrong part. Like I said they try so hard to help you out,its not there fault the system they use SUCKS! !!

Good prices

Caring staff. Large products selection

They know there stuff little understaffed at times though

Parts, parts and more parts!!! If your car or truck is broken, this place has the parts to fix it, if they dont, they will find them. The parts pros there know there business, and have been in the business as mechanics or techs for years. You wont find a better place to go for parts.

The staff are always helpful

Festus is the got the best guys and service

Very good staff and helpful.

Adequate supply but could be better

Advance Auto they were very helpful

Very helpful staff.

Only parts store in town.

Not sure didnt go in

Very friendly and helpful with helping me trouble shoot an ignition problem with my boat!

The parts guy ordered the wrong part and we returned it the parts guy was very very very rude

This is the most helpful place when you need replacement parts.

Friendly service from people that know

4 people working only one at the counter. One associate was walking to the register heard the phone said nope. And answered the phone instead of helping the three customers in line

Always very helpful!

Always has what I need

Good parts at fair prices

Had an issue with an online order. They made it right for me.

Friendly and extremely helpful staff

Always helpful and easy to deal with

Very helpful and friendly!

They have auto parts!

Right parts first time. Hard to find parts available

Staff is always helpful.

Husband like the place

We get almost all of the things we need for our cars here

Slow 2 people working counter. Could have been 3.

Great service.

Great service.

Friendly staff and answer questions you may have too.

Theyre helpful

Great service

Customer service needs some polishing...

Knowledgeable individuals at the counter

Nice people