Matt and Beau were awesome! Beau had a GREAT attitude, and Matt helped get repairs done so my car would pass inspection without having to make an extra appointment. Thanks guys! Definitely will be using Plaza Tire again!G
I took my car in for a slow leak in the tire. They were fast fixing it. They took time to explain to us what was wrong with it. And the people who work there are very nice. They went above and beyond. I would recommend this place over every place in this area. I will be going back here if I should need work done to any of my 3 vehicles. Keep up the good work!
Went for my included rotation and balance that was included in purchase of new tires. I was long overdue and had a pretty good vibration going down the road. Had an alignment done 3 days before appointment. I noticed pretty bad cupping on inside of both front tires so I was worried that the balance might not go so well. I’ll tell you when they were done that thing was SMOOTHER then the day I got the new tires a few years ago.Highly recommend.
Plaza Tire in Festus is the best place to go for all your cars needs. They were completely booked yesterday, and still made time to do my emissions test on my car because I didn’t know my tags expired. 🥴. Every time I have gone to them for tires oil changes, anything, they greet you with a smile, are extremely helpful, and never try to upswell me on something I don’t need. I highly recommend Plaza Tire in Festus MO! Thanks guys! Keep up the great work!
I’ve been going to Plaza Tire in Festus for years and always received great service. I live out of town now, but was back in the area visiting family and needed to get 4 new tires for my truck. They weren’t in stock, but the team overnighted them from the warehouse and got me in next day for a full tire change, mount, and balance. They were busy so it took a bit longer than expected, but the tech did an awesome job and was careful not to scratch the wheels or any of the aftermarket parts on the truck. Great experience overall.
Wonderful experience in store today! I called several places in town and no one could beat Plaza’s prices! They had all 4 tires that I needed and was able to get them same day. Store was clean and chairs where spaced out nicely which made for easy social distancing. I will always come to Plaza for tires after today experience:) highly recommend for all your tire needs.
I have had nothing but great experiences with Plaza Tire and I’ve been buying tires with them for 30 years. Great people with great customer service. I recommend them highly.
I dropped my car off for all four new tires and an alignment, everyone was very polite, professional, and willing to answer any questions I had. I was surprised at how fast they were able to have my car ready. This was a pleasant surprise after having called around to other shops that were days or weeks out on availability. I can confidently say I got the best possible deal in the shortest time compared to the other shops I had inquired with.
Holiday weekend? Check. Camping trip (pulling a camper) in a few hours? Check. Piece of metal in my trucks sidewall? Check. Not having much hope, I showed up a few minutes prior to opening time. Not only did they have my tire size in stock (22, mind you), they were able to get me in right away - and were extremely friendly about it. Not only that, they were slammed after I showed up and time and again they greeted the next person with a smile and did their absolute best to get them taken care of same day. I highly - highly - recommend the Festus Plaza Tire location.
Staff was very helpful and friendly! I submitted a tire quote and appointment online which was convenient. They had the tires quoted shipped to their location for my appointment date. I dropped off my vehicle for the tire installation with ease. Great auto service!
Rick and Matt E.are exceptional with their customer service!!Matt E. went above and beyond for me! He was very informative and had me in and out quickly!!!They definitely have my loyalty if I need anything done with my car!!
Plaza Tire provided quick and efficient service as usual . Thank you.
Walked in. No appointment.Very friendly. Had a good idea which tires I wanted but let the counter man recommend tires. He suggested the exact tire I had been considering. They had the tires in stock and were able to get the car in fairly quickly.
Great service, friendly, good price All around good experience. Highly recommend
Super fast and friendly, made sure I was kept informed of what was going on. Highly recommend this location!
Very courteous, handled my issue fast & professionally
Great place, friendly staff, very knowledgeable about the services they provide! I have custom wheels on my car. I taken two a couple other places. They left big and deep scratches! There manager did replace the wheels but then said he couldnt touch them anymore! Plaza Tire is the place to go. Thank you! Im definitely a repeat customer!
Service and selections are great! Prices are affordable.. In and out quickly every time we go there for service!!
Plaza Tire was very helpful to me two years ago when I needed special order tires for my sports car. Last week with only 3k miles on the tires a screw stuck through the sidewall. Rick was very helpful finding the only replacement tire in the country and having it shipped in quickly. He followed up with me on the phone to keep informed. Micah the tire tech was very knowledgeable, pleasant and efficient. Beau handled the paperwork at the end and was helpful and friendly. All in all it was a good experience and I would recommend them.
Excellent customer service and not a long wait
We always go to the Festus plaza tire even though we are much closer to the Arnold plaza tire because all the people at the festus store are always pleasant and eager to help. They done a great job for me. Arnold store on outer rd. mechanics are nice but the Manager of this store (to put it nicely) needs some training in people skills! We will never buy anything from Arnold store. Festus keep up the good work we really appreciate you and your hard work!
Had an issue with a screw in a tire on Friday afternoon. Arrived about 90 minutes before close unannounced on a holiday weekend and they made sure I was back on the road before end of day. Thanks guys! Great job!!
The desk employees answered questions before setting an appointment, while the work was being done, and after the work was completed. No one I spoke with rushed through our conversations, making the interaction a very pleasant experience.The employees were very polite and knowledgeable. Their attire was professional and the store was well organized. An appointment was set very quickly and the work completed in a timely manner.
Excellent service and pricing… My appointment was at 11:30 and they didn’t get my car in until 12:15 but they got the work done quickly and did a good job plus everyone was very friendly!
The man at the counter was amazing Douglas I think was his name Blonde hair gentleman. Ive never had such a great experience at a auto or tire shop. The staff was very honest with me about how my tires were. They showed me the things I needed to see. They will be the only place I go to for tires or anything else. They deserve 10 stars Thank you all for being so wonderful. Im spreading the word! happy happy customer.
Tires ordered yesterday was here when they said they would be today, got the car in right away, they were friendly and got the tires on in a timely manor . No hidden fees or harassing sales person trying to get more money from you!
EXCELLENT service! I called ahead to make an appointment but we werent completely sure what I needed. I stopped by so they could assess and was delightfully surprised to get a fabulous price on 4 tires they had in stock and they took care of me right then & there and had me in and out in less than 30 minutes. Very happy!
Friendly,fair service. I came in with a tire problem, the problem was fixed quickly. Darren and the rest of staff were helpful and very professional
Have been doing business with Plaza for 30 years have been very satisfied and please with their service at Cape Jackson Perryville and Festus. GREAT JOB
Got my tire fixed pretty fast very convenient now I won’t have to worry anymore very friendly nice atmosphere highly recommend
Very nice staff and very accomodating. No pressured sales pitch, just simple advise. Prices very competitive and reasonable.
The guys at Plaza tire Festus did a excellent job on my 2015 Silverado. Great deal on new tires, checked alignment and set up my appointment for realignment on Monday.
Plaza Tire has once again lived up to their company Motto, “Quick Change Artists”! Today, I received a high level of service with a smile. I expect that Plaza Tire will continue with the high level of service.
They were able to get the tires I wanted, when nobody else could. Took them a long time to put them on, but they discounted the bill slightly for my troubles.
Was told a 1/4 inch screw had punctured my tire. Doubt it could have gotten through the tread. Then was told there was another nail in the same tire, but was not shown that one.Was told that the tires were wearing unevenly, and were dangerous to rotate. I said the vehicle only had 20xxx miles on it and 2000 miles since I bought it. When I stated that those issues should be covered under my extended warranty, the tune changed to not really dangerous from the original dangerous.Making false claims about safety is not a proper way to do business. I felt as though they were trying to spook me into buying at least one tire, and possibly more from them.Took the vehicle to another shop in town, and was told the wear was indicative of the tires not being rotated before by the previous owner, but would probably wear back into even wear with continued and timely rotations.
Very nice guys, asked me what I needed and gave me exactly what I asked for!
Plaza Tire always comes through with excellent customer service and a product at a great price. Beau at the service desk made sure I was taken care in a timely manner. I’ll continue to give them our business.
Needed new tires and in a little over an hour they put them on my vehicle with an alignment to boot.... Great customer service and price....I will be a return customer...
Had an alignment done. Apointment was at 3. They didnt take my truck around to begin the alignment until about 4. I waited there the entire time on a Saturday. It took about an hour to do. I did mention to the guy at the counter that I had been there way to long and he gave me a discount off my service plus a store coupon. Upon paying my bill he only took the coupon off my service. I questioned the other discount I was supposed to get and he gave me an additional ten dollars off. I do appreciate the integrity of the gentleman there. Im happy with the work just it took a lot of time.
Truck got stolen while trusting them to do work on the vehicle. Refused to help or check cameras. Can’t even trust your vehicle will be safe here
I came to Plaza Tire for an inspection and emissions and they let me know that a few other things like a wheel bearing and motor mount are going bad. That’s invaluable information to have in mind for future repairs. Thank you for the thorough job!
Very nice folks here fast and attentive took good care of my sis and I
Plaza Tire came through for me. I had never even been to this location, I needed an unusual test done on an unusual car, due to an urgent unusual situation. Not only did they do it at their very earliest possible opportunity (first thing the very next morning!), but they did so quickly (not even 5 minutes), and with excellent outgoing attitudes (being friendly, joking around, and generally just making it a nice place to be)! I genuinely cant say anything bad, at all, about this place. I would even recommend this location, over the other nearby Plaza Tire locations Ive also previously been to! So big thanks to Bo (or is it Beau? I rudely didnt ask) and his associates! You guys are an excellent example of business done right.
I needed 4 tires mounted and balanced shortly before close, my normal tire shop was booked and others wouldnt mount unless I bought from them. Plaza tire greeted me promptly and got me in right away, I was very eager to have them done due to road noise that made me feel unsafe, not just for me but those around me. The job was done quickly and correctly as I watched just outside the bay. Thank you plaza tire for giving me the sense of safety back on such short notice and not turning me away being so close to ending your day awesome job and service!!!
I had a flat tire today and these guys made it a quick and painless process to get a new one put on. The sales guy at the counter was great and friendly. It was overall a good experience
Respectful, Got me in and out quickly.
Very good service, dropped off vehicle the night before.They had it done the next day.very friendly staff.
Had some delays trying to find a full set for my car but once found the process went with no hitches. Been using Plaza Tire for 15 years very happy with their service.
Got me in and out fast. Will go back.
I would give zero stars if it were an option. Service is always slow. Today it took 1.5 hours for an oil change! And ever single time I go I. For an oil change they try to sell me new tires and brakes. I wish I never started going to them. I only continue because they sold me lift time tire rotations and alignments.
Reasonable prices. Polite desk service. A little slow.
Came in first thing to put on new tires and wheels that I purchased from an individual. They got me right in and did everything I asked. Great service and great prices!! No issues!! I Love Plaza Tire Festus!!
I dropped my van off to have an oil change and the tires rotated. Plaza tire offers the best friendly service around. I also asked them to check the brakes. They informed me my brakes were in great shape. They are honest and do not try to sell me services I am not interested in. Also, I was unable to pick my van up for an entire week because of bad weather and they were understanding and did not rush me to pick it up. When I did pick it up again I had great friendly service. This is the only place I trust to take care of my vehicles.
Everyone is always friendly and I never have to wait long. Great place to buy tires!!!
Good service and help with product details.
I went in after having a bad day and had a screw in my tire they are amazing it was late and everyone there took care of me
Easy to set an appointment by text online. After the tires were balanced and the alignment set, the little shimmering in the steering wheel was gone. Oil change done at a fair price too.
Fast and courteous service, didnt try to sell me hundreds of dollars of services that I didnt ask for. A good overall experience.
Had a flat tire and took it to this location. Everyone was great to work with. They quickly threw the spare on for me as the tire was still under warranty still. In and out in under 15 minutes!
Extremely professional and friendly service. Great prices and knowledgeable staff. Highly recommend.
Needed a Tire fixed. This was done in as timely manner as possible without an appointment. Counter people were courteous too.
Very good customer service!
Honest only did the work that needed to be fixed.
Went in for a state inspection and they found a bad ball joint. I was told it would be an hour and a half more than I had expected because of the ball joint replacement and alignment that had to follow. Was pleasantly surprised at how quickly they got it done. And I even found a coupon on their website for $20 off. Quick, friendly, professional. Would recommend and likely to come here again.
Quick service, friendly staff and no pressure to do extra work that didn’t pertain to the original issue.
I have used plaza tire for the past 25 years. I dropped my car off for a brake job. Turns out, I didn’t need one. They inspected and measured my brakes and pads. No charge. They could have changed my pads and charged but they didn’t. THIS is why plaza tire has always had and always will have my business
Awesome, fast service and a great recommendation on tires. I went in because I couldnt make it up my driveway with the recent snow, and they recommended Nokians. A gentleman in the lobby told another customer that hes used Plaza Tire for 37 years, and theyre honest and knowledgeable.I certainly found that to be the case. My old tires were never great in the snow from when they were new, but these tires are like night and day when starting out in the snow, turning in the snow, handling, and especially braking. I also made it up my driveway with no issues. Give them a call!
Plaza Tire was fast, super friendly and efficient. I needed my ties rotated and 30 mins after I got there, I was leaving with them rotated. Thank you.
They were very nice and very fast to attend to me as soon as I walked in the door. I needed an inspection and they were able to get me in and out quickly. Thank you so much!!
Everything was very easy, The employees where very nice. They gave me good info about my car and they did a great job on car.
Easy to use website, very friendly staff. Had four tires put on in an hour. I will definitely be back!
They did fast quality work the people there are awesome. Defiantly will go back and recommend to anyone to use them.
Fast service got me right in. Had a screw in tire they are very friendly
Well I am a unhappy customer I had a appointment between 10 and 10::30 I have waited 30 minutes at this time and still not taken my car back on there website they say you can get 4 tires installed in one hour if this the the way they do business I would recommend you go somewhere else
I came early and was greated by a smiling young man.He proceded to help me by answering me questions about my brakes.I tried to explain what I heard and he was very patient with me.Then asked me if I wanted to wait in the lobby or where could he reach me by phone.After he finished with my car,explained what he found he politely handed me my key and thanked me for coming there and if there was anything else he could help me with,I said thank you.Nice Man.
Got my truck in fast and had no problems. Very professional and polite.
They got me in, quick and easy, even on a day that they had all bays up and working and a steady flow of costumers. Highly recommended ..... and very competitive prices.
I took my car to get looked at because there was vibration when I put the brakes on. They told me the brakes and rotors were fine. They said all four tires were out of balance. Once I got in the car and started driving it was 20 times worse than before I brought it in. I went back and of course they were closed right after I left and nobody was there. Luckily a local mechanic shop was open. They told me that they did not balance the tires correctly and that’s why it’s worse that I need to take it back and have them redo it all over again The workers were nice not sure if they just had an off day but now I have to waste more time and go back and hopefully they can fix it. The people at the mechanic shop I took it to basically laughed and said I can’t believe they did that to your tires.
Very pleasant. Setting up the time to checking my car out
Amazing customer service at the Festus Plaza Tire store. The place was VERY busy. Went in for a flat repair and was out of there in less then an hour with a new tire because I drove on the flat tire and tore it up. I should have known better!!
Called for a price on 4 new tires. Asked when they could put them on and I was out the door in less than an hour. Great service!
As always Great service all around! We have been coming to the Festus location for over 15 years! The employees are great and very helpful!! Quick service everytime!
Excellent service. The guys at the front desk are professional and provide great customer service.
Very fast and friendly service.
I had a tire emergency and pulled into Plaza Tire. They were quick to help me and fix my problem. They were very nice and took care of me right away even though it was a Saturday afternoon. I couldn’t have asked for better service!
Fast,Friendly Service on everything I have used Plaza for. Tires,Alignments.
Friendly and fast. They were even nice enough to drop me off . Great service!
Walked to purchase tires. Found out they work on brakes as well so It was a one stop shop for me. Very pleasant staff to talk to a nice greeting when you walk in the door.I am first timer and will return and suggest Tire Place to my family and friends.
They were fast with quoting me prices for several different tire options. Explained the warranty and got all 4 tires replaced fast!
I’ve used Plaza Tires in Festus for over 25 years and been very happy with their service and value for my money. Doesn’t happen often but if they make a mistake or I’m not happy they are always willing to make things right with no hassle. They have a great credit card that offers 6 months same as cash. That comes in handy with the price of a new set of tires. Will always check Plaza first for tire and brake needs.
Same as always. Clear communication, very accommodating, efficient, friendly, easy to schedule, very professional, and they do good work at reasonable prices.
So helpful! Made sure I had the best option for me!
Plaza Tire has been used by our family for over 30 years. Before my dad passed away he told my mom, “If you ever have any issues with your car take it to Steve. He will always take care of you and treat you right.” Dad has been gone now over three years and Plaza Tire & Steve continue to do amazing service for her and our family. It’s nice when you can trust people to do your work. They have been a staple in this area for many years. May God continue to bless there business. Rodney Mills
They have a very professional staff, that is courteous quick and very accommodating we bring all of our tire business there best in our area
The counter staff were very friendly and helpful. I had a blow out on one of my tires on my way to work. The tire wasnt fixable. They quoted me a good price for a full set of tires, had them in-stock, and were able to get them on my car 1st thing the next morning. They were completely booked up, and then some for that day, so next day was the earliest they could do. They let me know promptly when it was finished, and helped me apply for the Plaza Tire credit card--very easy & quick! I would highly recommend them!
There service was very good for a tire rotation and oil change.
Great, friendly, and fast service
Customer satisfaction was the best. Steve ended up taking me to my appointment so I wasn’t late since my car was taking longer than planned. Highly recommend this shop.
Good staff.... Always shoot you straight.. Been taking my vehicles there for years. Professional and on point with customer service. Thanks Dave for the new tires....
Im in town watching my grandson. Got a flat at the light by plaza tire. Pulled in, went inside and they were closed but willingly helped me anyway. The guys were awesome and the big boss, whos retiring in a week, stepped up and helped a scared grandma and her grandson get back on the road. God put me in the right spot at the right time. THANK YOU!!