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Walmart Auto Care Centers
8300 E 96th St, Fishers, IN 46037, United States
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Walmart Auto Care Centers
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Jo
Review №1

Came in to get tire balanced on a Sunday. Although they are short staffed, they took care of me professionally and quickly. Special shout out to Sharita and Marcus. They did fantastic work!

Ma
Review №2

The internet stated that it was open, but they werent. I had my car towed there to fix a flat.I had to call the store and auto center over 10x to get answer. I had to call the tow truck back and find another Walmart. Josh in Fisher helped me out. They only had one tech on duty that day.Several other customers assumed that it was open as well.

Ra
Review №3

I would give this place no stars if I could. I bought tires and wanted to get them installed but the place was closed three days in a row due to staffing issues. I then cancelled my order and went elsewhere.

Wi
Review №4

I tried calling 5 different stores 4 info. Not 1 store would answer the phone. Very disappointing. Not very good C.S if u ask me.

Mi
Review №5

I spent an entire afternoon sitting under a tree outside the store waiting for them to replace all four tires. There was no waiting area in the store. They have 5 bays but only one was in operation. They claimed being short staffed. I will never use Fishers Walmart Auto Department.

Ch
Review №6

I had a TERRIBLE experience with this auto center. An employee named Jeff was extremely rude and condescending to me. He also told me they open at 7am and to get to the store as early as possible to drop off my car, I arrived at 8:30 and they were closed and a woman pulled up next to me saying they don’t open until 10am due to lack of employees…. You’d think Jeff would let me know that when I asked. NEVER EVER will I use this auto center.

Da
Review №7

Not open or operating right now

CJ
Review №8

Fast service wonderful people!

Th
Review №9

Please help my budget during these days and times of COVID-19 by bringing back Walmarts auto service center, please.

Te
Review №10

Good prices. Very competent mechanics. Fast service

Im
Review №11

The mechanic with last name Smith was amazing. He explained what was going with my car and was very personable. Ill come back anytime

du
Review №12

I always have a terrible time reaching someone via phone to schedule an appointment, and when I finally do, they tell me theyre busy and will have to call me back. If you call over the phone youre not prioritized. Awful service every time.

Ti
Review №13

Im from out of town, went to get 2 new tires, waited about an hour and a half, not as bad as some reviews here. When I went to go pay they refused to accept my card, didnt even get to swipe it, said it was the policy. Then instead of waiting for me to either go to customer service or get a different payment method, they took off the tires and put the old ones back on that had been bald to the metal, against my will. Then the cashier started swearing at me for, wasting their time, which is ironic considering they wasted mine, what type of store is this. Sadly Im a Walmart associate, and if this is how they treat co-workers, imagine how they treat complete strangers. These people put a dangerous car back on the road, that it how reckless and careless these mechanics are, just amazing.For those who dont know, you can also pay for your auto service at the customer service desk if the auto care center doesnt like your payment.Note: I did get video of them taking off the tires and also having the cashier swear at me, in the video the manager gives me permission to record, but as soon as he walked away, the cashier started swearing at me again and telling me I had no permission. I wasnt even recording him so, I dont know why youd be so defensive unless you knew you were doing something wrong and didnt want proof. Honestly just sad.

Ti
Review №14

I was turned away by Walmart on Pendleton pike because they said they couldn’t get my tire off to do my battery change. This Walmart was perfect and I appreciate it!! I will go back to have them do my tire change!

Da
Review №15

Trying to get a simple oil change here is pointless. The wait time is always insane no matter what day/time. They need help so please apply because they are understaffed.

An
Review №16

This is a very bad location. I went in at 730 am no other customers. I had tire work the clerk handed the keys threw the slot to mechanics and no exaggeration they stood and continued to just stand around and talk. When I asked about when they would start working on it. They both laughed in my face and said we might get to it I guess that sums up the way they do business. BUT THERE ARE NOT HURTING FOR BUSINESS. so I dont know maybe people do care more about price than service NOT ME

Ca
Review №17

On my commute home my car was acting really strange. I ended up at this Walmart thirty minutes before they closed in desperate need of an answer to make sure my car would be okay to drive the rest of this week. I was told by one of the rude employees that there was no way he was going to look at my car last minute. The manager, Butch, ended up stepping in and told me what exactly was wrong was my car in less than 10 minutes making me feel better. He was in no rush, took his time to explain the problem with my car, and treated me like a friend. The only reason why I am writing this review is because of how kind and selfless Butch was to all of the customers who came in last minute while his other employee stood back. I couldn’t be more thankful for his service today.

Sh
Review №18

The Service Manager Butch did a great job taking care of my car. Great prices and service.

Pa
Review №19

Get there before they open if you want service in a timely manner

La
Review №20

They do not take back bad batteries. The battery died after 3 months. Had it tested at a 3rd party and it fails a load test. Walmart refuses to do a load test and say the battery is fine. They will not replace it or give a refund honoring the warranty! Now they have the battery, but cannot find it. What a rip off! Good luck doing business with this place.

Br
Review №21

They get 1 star because there wasnt an option to give 0. Ordered tires online from site to store pickup. The tires were supposed to be ready 3-4 days ago for pickup. The store has had them but they cant seem to process the order (which has now taken longer to process thank to actually ship).I. Called. Them. To tell them I would be in to get my tires since I could see from the tracking info theyve had them a few days now. They told me they werent there yet. (Really? Lying?) I told them the tires WERE there because I got a shipping confirmation the other day. They said I could not pick them up until I got an email from them saying they were ready.... THEY WERE SUPPOSED TO BE READY BY 2-3 DAYS AGO AT THE VERY LEAST. This is a waste of time. I was hesitant to order from Walmart and now I wish I wouldnt have. It would have been worth a little extra money to get the tires from somewhere else. They wont be getting any more of my business.

Bl
Review №22

Price is competitive, but the service counter person needs more understanding of automobile parts.

Pa
Review №23

They quickly changed my tires and charged a fair price.

Ju
Review №24

Less then a hour Larry the mgs was great thanks

La
Review №25

Shopped for intake air filter for my car, found it, purchased it, and walked out of the store. 3 stars because no Wal-Mart associate carried it out to my car.!!

Sa
Review №26

Don’t waste your time coming to this store. They have no idea how to run this department. The mechanics working in the bays should not have to stop working to make a key for someone, unlock the headlight bulb case or buzz someone through the door. This place needs to be put out of their misery.

Sc
Review №27

Rude service. Sarcastic. Good price but Walmart has been disappointing lately... terrible customer service recently

Am
Review №28

This has been absolutely the worst experience for me, to the point that I will never come back to Wal-Mart Auto care and will never refer someone again.I went in with 3 popped tires hoping to get the changed as quickly as possible. They did not know what size tire and asked me to Google it and call back. I did, then a different man answered the second time. I asked if they had the tire I needed and he was more than elated to tell me they did not and he could not help me. So he told me to go online and order the size tire through Wal-Mart pick up. Apparently, they have the wrong sizes listed online because when they finally came in, they were the wrong size. I had to call them to find out, no one called me, and then they say I need a new rim on top of that. So I talked to Amber who was very helpful and sorry to hear of my unpleasant experience thus far. After waiting another 5 days for my order to come in, I had to call them, again, to find out the status of my car. I now needed 3 more rims, which you would think they would have checked after seeing the first rim. So I had to wait again for my rims to come in, again. So finally I get a call that my car is ready. I was charged for road hazard I had not asked for and charged for the balancing of a tire which should be inclusive of the tire change. All in all, I was very upset that I spent nearly a grand on 2 weeks of labor that should have been a couple days. I will never be spending a dime at Wal-Mart auto again and I hope no one is as displeased as I am

Ja
Review №29

Very rude service, especially from Ralph. I’m from out of town and they get mad cuz you ask them when and what time. All I did was want to know and confirm things and they say they no longer can help me. Can’t help me because I’m anxious and want to know what’s going on lol because I’m from out of town and need to plan things. Really get with the program Walmart. Surprised your not out of business with all the negative remarks already on you.

M.
Review №30

DAMAGED MY CAR BODY DOING TIRES.Against my better judgement, but because the location is so close, I took my car to Walmart on 96th 1/26/18 to have two tires replaced on the back of my car. I had read the reviews, but most of the complaints were about how long it takes for service and I was dropping it off. I mean how hard is it to replace two tires? Got my car back that evening. On Sunday morning I woke up and one of the rear tires that I had just purchased was flat so I took my car back over (all of this during much ice and snow might I add) and I was told their top tech checked it and re-sealed but they couldnt find anything wrong. On Tuesday I woke up on a flat again and drove it over. This time they told me the valve stem was bad and they replaced it. I didnt really want a tire that needed repaired as I purchased a new tire, but I left with my car. I noticed there was scraping and rubbing whenever i went over any raised surfaces. Upon my return home these photos show what I found. Mind you there was scraping and damage to the front bumper already but it wasnt hanging on the front driver side like in the photos. Also the silver part of the grill was intact one piece. Not any longer. Also there is an actual tear/smashing of the bumper on the driver side that is pulled out now. The whole thing is completely compromised now where previously it was only scraped and intact. I waited a few days to let my anger subside and went over, spoke manager Larry. He looked at it and said to the mechanic guy what were they even doing in the front of the car when the tires she bought were in the back? I requested that they check cameras as I had been there 3 times in the past week and they would see it wasnt dragging and pulled out the first two times I came to Walmart. I gave him all my information and he told me they would contact me. I contacted them a couple weeks later and he apologized all over himself for not contacting me prior. Evidently their internal investigation produced nothing. But I was welcome to come in and fill out more paperwork for their insurance company. I filled out the paperwork 2/26 and am awaiting another call back. Hopefully they do the right thing!Interesting it says I have uploaded the photos but they dont show.....I am in sales and it is rather disconcerting that they dont even reply or try to make right these reviews.UPDATE Presently I seem to be in an endless loop of calls/voicemails with Scott from the insurance company. I have requested twice now in my voicemail that when he leaves me a message that he tells me what time I can actually reach him when I call back. But it has only been 9 business days.

Me
Review №31

I bought new tires with lifetime roadhazard and lifetime balance on August 28th and i used only 15.000 miles.and my one of my tires blowsout this morning.First I came here at 9 am.they had to open at 7 am but they opened at 10 and they checked at 10.30 and they said my car has an alignment problem..they are big liar!!!they want money for new tire.i talked with this BIG wallmart assistant manager Alex.But he doesnt want to help.Please no one musnt go car service over there.

Ty
Review №32

Have a battery under warranty that has had to be jumped twice in the past two months. Brought it in here and they lied and said its fine. Car clock also doesnt work after bringing it in...awful service, awful techs, waste of time.

Ch
Review №33

3.5 hour wait with no one in line in front of us with mechanics standing around. Its like they done want our business.

Cr
Review №34

DONT GO HERE. I went to this walmart simply wanting a headlight change and a oil change. The first time I went I told the young man and the older lady in the front that I had the bulb the the glove compartment. I walked around walmart and got a call a hour later that my car was ready. As I drove off with my car the headlight looked like it still wasnt changed and my car was making a NEW noise. Just to make sure I was right, I got home and turned my lights on and they were still out. I called walmart & it took them a hour ( full of rude people answering the phone ) to get a manager. The auto mangager is VERY unprofessional, he argued with me over the phone about how he knows he did it right.. I ended up driving back up there to show him & nothing was done BUT it gets better.. When I got home I FOUND my light bulb that I brought still in the glove department in the box. I called walmart again & then the manager explained to me that he charged my car for a light bulb they had without asking me?!? I was furious. I asked him for someones number above him and he said 1-800-WALMART !! And hung up, the next day I called back and actually talked to someone high than him lol and got a free gift card & the right lightbulb put in and some of my money back.. BUT guess what? The light bulb he fixed... Well now ALL of them on the same light bulb is out. Moral of story: Dont go to walmart.. They arent trained professionals.

St
Review №35

Cheap but incredibly slow. Was told 3 to 3.5 hours and it took 4.5.

Ky
Review №36

A 3 hour wait for a new battery? No thanks. Good thing pep boys is right next door.

An
Review №37

Great!! Nice ppl

Mi
Review №38

They are very lazy and dont care ever by customer waiting time. I was there for changing 3 tires and they told me estimated service is from 2 to 2.30 hours.but till 4 hours my service wasnt done.I will never come to them again or advise any one to go Walmart autocare.The are the worst place allover the world.

Ke
Review №39

I need a one new tire and I had to wait two and a half hours just to get one tire horrible service

Ch
Review №40

Didnt vacuum as promised in their service

Ri
Review №41

Great service!

Mb
Review №42

Walmart auto 96 st is the worst in town when it comes to auto services. I needed one tire replaced. I waited 3 hours. Once the tire was put, it was sitting there for another hour when I asked they said it needed a quality check.

Jo
Review №43

Get here early

La
Review №44

Great Service

Information
4 Photos
44 Comments
2.9 Rating
  • Address:8300 E 96th St, Fishers, IN 46037, United States
  • Site:https://walmart.com/store/1557-fishers-in
  • Phone:+1 317-578-2448
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
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