This store was a disaster. I stopped in to grab some drinks as I was at Dominos next door. I dont expect a lot from a discount store but, there was zero standards being upheld. There was open bags of food in front of the refrigerated drinks. Expired food on the shelves. Every shelf seemed to be completely messy. Waited at the check out stand for a few minutes. Dinged the bell and was greeted by an associate who made their body language clear that I was an interruption to their night. I learned my lesson, Ill go to market basket next time.

Friendly and clean awsome customer service

Alot of their products are not priced and yesterday I was told I could no longer wear my hood on my Columbia winter coat because it looks suspicious. I think it is ridiculous to tell a customer who is simply trying to keep safe and warm during a pandemic that wearing a hood from their winter coat is suspicious. Show me data that hooded winter coats are used in suspicious circumstances more than any other article of clothing.

New look, new items great prices

I dont know why this place most of the time looks messy, doesnt matter that the store has a lot of employees working there, most of the time the customers know more than the employees, they are always lost (not all of them). This is a good place to buy stuff when you are hurry but, needs a lot of work, a better store management and employee customer services orientation. -_-

Love the new set up

Service was excellent. I got what I needed for an economic price.

Always a mess.

I would much rather shop at this Family Dollar than the one at Parkhill Plaza. Way more productive, Friendly, and managed!! Thank you Jess at Water St !!

Cashier was nice. But store was in total disarray. Really needs to be cleaned.

The two women that work here are strait up rude, mouthy, not very helpful, and basically degrade every customer that comes in. One is a manager and the other I always there cashing people out. Family Dollar should send someone in undercover to shop in this store and have them stay inside during a time when its busy. You will here complaining about no smoke breaks, no help, people calling out, complaining about people asking for help, making rude comment to people who want propane, or nasty comments to each other about a female who came in asking for a pregnancy test. Also the fact that this store is only 1.5 years old and looks the way that it does inside as if it instead ever clean and stuff all over the floor that needs to be put away but never does and always in the same spot but opened by customer. I feel bad for the guy that works there and before someone from family Dollar responds yes I am talking about the family Dollar right next to dominos and across from market basket

Its ok, nothing special, need something quick, like tums, a last minute gift, some everyday things like paper towels, tooth paste, etc.. its good to go to. If youre looking for groceries or a larger selection, its probably better to hit a bigger store.

Man was very nice store is way too crowded

Love family dollar. this location is big, Lots of items and always great deals

Cluttered and dirty needs better management and employees

Great place to buy cheapest items and great location

This place is a hot mess

This is a total waste of time! Dollar store is much much better! I gave this two stars to be NICE.

Service people were rude. Hated it.

Good.

It was great

Ok

Michelle is awesome !!

Good

Fitchburg

Very good super good

Excellent